30 Days Money Back Guarantee
Get a full refund if the product does not meet your expectations! No questions, No hassle.
Start your 7 day FREE trial. No credit card needed!
Honest, Transparent & Affordable Chatbot Pricing
No hidden cost - No Markup cost (Meta charges)
- Get started for FREE
- Get FREE Green Tick Verification
Trusted by
Get 2 Months FREE
FREE Forever plan. No Credit Card Required.
Recommended
Baby Plan
Custom pricing starts at
FREE Forever
For early explorers looking to try chatbots risk-free
- Messages Messages sent by bot across any platform (except WhatsApp)1,000
- Conversations 1 conversation refers to unlimited WhatsApp messages sent by the bot to 1 user within a 24-hour window100
- Chatbot Maximum number of chatbots you can build1
What do you get?
Chatbot Platforms
Deploy your chatbot on WhatsApp, Instagram, Facebook, Telegram, or Website
Instagram
WhatsApp
Website
Facebook
TelegramUnlimited subscriber/leads
Capture and store unlimited leads data like email, phone number, address, etcPre-built chat flow templates
Get Ready-made chatflows for various industries & use cases- Popular
Intent based chat routing
Detect the intent of the user based on certain keywords and route the chat via set flows Unified inbox
Get Single inbox for all platform conversationsMultilingual chatbot
Let your bot interact in user’s preferred languageLive chat
Switch from bot to human support anytimeVideos & help tutorials
Tutorials and videos to help you use your chatbot smoothly.2048-bit SSL secure connection
Your data is protected with 2048-bit SSL encryption.
AI Features
- 3.5 Turbo
ChatGPT integration
Enable AI-powered conversations using ChatGPT ChatGPT knowledge base
Let ChatGPT use its own intelligence to answer user queries1000 AI answered messages
(Both AI & regular messagesshare the same limit of 1000)Configure AI Bot personality
Set your bot’s tone, style, and behavior.Train AI on your knowledge base
Train your bot using content from website, PDFs, and FAQs.Website
PDF
FAQs
Recommended
Little Plan
Custom pricing starts at
$15 /month
For automating leads, bookings, and bulk messaging
- Messages Messages sent by bot across any platform (except WhatsApp)3,000
- Conversations 1 conversation refers to unlimited WhatsApp messages sent by the bot to 1 user within a 24-hour window3,000
- Chatbot Maximum number of chatbots you can build5
- Agents Maximum number of live agents you can add5
Everything in Baby Plan, Plus:
Lead notification on email
Get lead details on your email instantly.- Popular
Appointment booking
Let users schedule appointments directly via chatbot. - Popular
WhatsApp bulk messaging
Send messages to multiple users on WhatsApp at once - Popular
Instagram DM automation
Auto message users who comment on your Instagram posts WhatsApp shop automation
Let users view products, add to cart, and order on WhatsApp.Reports & analytics
Track leads, resolution rate, escalation rate, message per session and moreCustomer segmentation
Create custom user groups for better targetingCustom attributes & tags
Add tags and custom fields to organize leads betterMobile apps for agents
Support reps can manage chats anytime from mobile.30+ integrations
Connect with Shopify, Google Calendar, Zendesk, and more
Shopify
WooCommerce
Google Calender
Pabbly
LeadSquared
ZendeskAI Features
Train AI on your knowledge base
Train your bot using content from website, PDFs, FAQs, Google Sheets, and more.
Google Sheets
Explore Add-ons
Recommended
King Plan
Custom pricing starts at
$50 /month
For Businesses handling high volumes and deeper integrations
- Messages Messages sent by bot across any platform (except WhatsApp)12,000
- Conversations 1 conversation refers to unlimited WhatsApp messages sent by the bot to 1 user within a 24-hour window12,000
- Chatbot Maximum number of chatbots you can buildUnlimited
- Agents Maximum number of live agents you can add10
Everything in Little Plan, Plus:
MS Teams chatbot platform*
Build and deploy chatbots for Microsoft Teams.- Popular
WhatsApp flows
Let users fill forms for sign up, shopping, appointment, survey & more without leaving WhatsApp Smart Department Routing
Automatically route user queries to the right department like Sales, Product, or Support based on issue type- Popular
API integration in chatflows
Connect any external apps to your chatflow using APIs. Built-in AI assistance
Get help from AI while creating Chatflow, using live chat and more50+ integrations
Connect with tools like Zapier, Razorpay, HubSpot, and Salesforce
Zapier
SimplyBook
Zoho
GoHighLevel
Hubspot
Salesforce
Razorpay
AI Features
- 4o & 4o mini
ChatGPT integration
Advanced AI replies powered by ChatGPT 4.0. Retrain on chat transcripts
Improve bot responses by learning from chat history.Train AI on your knowledge base
Train your bot using content from Drive, Notion, Sheets, and other sources.
Google Drive
NotionIntegrate popular AI models
Connect your bot with top AI models like Gemini, Claude, LLaMA, and DeepSeek.
Gemini
Claude
Meta Llama
DeepSeek
Explore Add-ons
Emperor Plan
Custom pricing starts at
$500 /month
For enterprises with custom needs & high volumes
- Messages Messages sent by bot across any platform (except WhatsApp)As per Need
- Conversations 1 conversation refers to unlimited WhatsApp messages sent by the bot to 1 user within a 24-hour windowAs per Need
- Chatbot Maximum number of chatbots you can buildUnlimited
- Agents Maximum number of live agents you can addUnlimited
Everything in King Plan, Plus:
Chatbot Platforms
Deploy your chatbot on WeChat, LINE, Viber, Google My Business, SMS, and Slack
WeChat
Line
Viber
SMS
Google My Business
SlackCustomized as per your need
Personalised for your branding, processes, and CX.Advanced analytics & reporting
Get in-depth insights on chats, leads, and performance.Custom integrations
On-demand integrations tailored to your business needs.Custom campaigns & tracking
Create and track personalized chatbot campaigns.FB e-commerce integration
Integrate chatbot with Facebook ShopWe’ll build it for you
Our team sets up your chatbot for youAdvanced security modules
Secure your platform with robust protection layers.AI Features
Integrate custom LLMs
Integrate your preferred AI model for personalized chatbot responses.Enterprise grade fine tuning
Advanced training tools to control how your AI responds.Train AI on your knowledge base
Train your bot using content from YouTube, RSS feeds, Dropbox, and more
Youtube
RSS
Dropbox
Text
Explore Add-ons
Add-On’s Pricing
| Item | Price (per month) | Price (per annum) |
|---|---|---|
| Additional Agents | $7 | $70 |
| Data training storage - 1GB | $15 | $150 |
| Whitelabel Chat Window (per bot) | $20 | $200 |
| MS Teams Platform | $100 | $1000 |
| Pack of 1,000 messages | $5 | $50 |
| Pack of 5,000 messages | $10 | $100 |
| Pack of 10,000 messages | $15 | $150 |
| Pack of 1,00,000 messages | $120 | $1200 |
| Pack of 1,000 conversations | $5 | $50 |
| Pack of 5,000 conversations | $15 | $150 |
| Pack of 10,000 conversations | $20 | $200 |
| Pack of 100,000 conversations | $180 | $1800 |
Conversation Categories used by Meta
WhatsApp Business platform conversations fall intofour categories that are priced differently
Marketing
Marketing conversations involve sharing promotions, offers, updates, or invitations that encourage customers to respond or take action.
Utility
Utility conversations handle specific requests or transactions, providing updates on ongoing activities, confirmations, or post-purchase notifications.
Authentication
Authentication conversations verify users with one-time passcodes, often used at various stages like account verification, recovery, or security checks.
Service
Service conversations help businesses assist customers with inquiries, resolve issues, and address general questions or concerns.
Chatbot for Non-Profit Organizations
50% discount for non-profit organizations.
100% discount for non-profit organizations working for animal welfare.
Frequently Asked Questions
Can I use BotPenguin for free?
Yes, BotPenguin’s baby plan is free forever. We don't hold you back in any way.
What channels does the King plan include?
BotPenguin's King Plan allows you to create chatbot for websites, WhatsApp, Facebook, Telegram, and Microsoft Teams. You can also create conversational landing pages and live chat widgets.
Can I get Demo of BotPenguin’s chatbot platform?
Yes, you can book a demo using our chatbot from the bottom-right corner or fill contact us & we will arrange it for you.
What’s the difference between messages and conversations?
Messages are individual bot messages on all platforms (except WhatsApp). A conversation is unlimited WhatsApp messages to one user within a 24-hour window.
What happens when I cross the response limit?
BotPenguin will send a message limit reminder when 90% of the messages are used. After the limit is exhausted completely, you must upgrade your current plan. Until then, your bots will not be able to bring leads and talk to your customers until you upgrade.
How do I make the payment?
You can pay for BotPenguin using Stripe or Razor Pay; both are secure, encrypted gateways. Security is our topmost priority.
Does BotPenguin offer any discount?
Absolutely, you can get a sweeter deal, if you choose the yearly plan, you only have to pay for 10 months. Two months is on us. Also, we provide a 50% discount to nonprofit organizations.
Can I cancel my subscription?
If you feel BotPenguin’s isn’t what you were looking for, you can cancel your subscriptions. No questions asked. The Penguin will miss you, though.
What’s the lowest paid plan I can choose to launch my chatbot?
The little plan is the base paid plan at $14.47 that includes 3000 messages, 3000 conversations, 5 Chatbots, 5 agents, & more.
What is your refund policy?
Get in touch with our friendly customer success manager who is handling your account, and they will make the process easy.
Do you have a trial account?
The baby plan is like a trial, but it does not restrict you like everyone else. There is no time limit. Take all the time you want to, and size up when you are ready.
Where can I get my Invoice?
It will be sent to your email address; if you need anything specific, feel free to contact your customer success manager.
Can I get custom tools integrated into BotPenguin?
Yes, our expert chatbot developers can assist you in integrating BotPenguin with your existing tech stack.
Do I have to pay for integrations?
All the integrations are included in the plans. You don’t have pay extra for it. However, for custom integration you’ll be charged.
Can I add BotPenguin’s live chat to many websites at once?
Yes you can add live chat to more than one site as you are allowed to create multiple chatbots and allowed to customize them uniquely.
How many Chatbots can be created in King Plan?
You can create unlimited chatbots for all platforms included in the king plan.
How many chat agents can I include in the King plan?
You can include 10 agents with the king plan. You can add more agents at additional charges.
What is your markup on Meta prices?
We do not charge anything on top of Meta conversations charges; you pay the WhatsApp conversations fee directly to Meta.
Is there any message limit for WhatsApp?
No, all charges are conversations-based. BotPenguin’s platform pricing is based on the plan of conversations you choose.
Can you provide me with green-tick verification?
Yes, we do. Once you get started with us, we'll get you through everything.
Can I send bulk messages?
Yes, they can be scheduled and targeted as per your strategy.
What our Customers Say
Delivering value, earning trust. Hear good words about BotPenguin on these platforms.
G2
"Their ability to execute in a timely manner. If you want to start an AI Chatbot business then this is the place. - They have a great work environment, and know how important it is to be efficient."
- Gustav Louv
5-Star Rating
Capterra
"We are using BotPenguin for our Facebook bots, responding to Facebook messages automatically. Currently handling millions of messages on a monthly basis and really great product."
- Twana D.
4.6-Star Rating
Trustpilot
"Its Whatsapp Automation with API is really practical for sales & marketing objective. If it comes with analytics about campaign result it will be awesome."
- BD Michae
5-Star Rating
Good Firms
"Their timely communication is the reason for the great project management. Our descriptions are precisely translated into needs by BotPenguin, and they possess the necessary skill set to execute features in a timely manner."
- Yashi Amola
5-Star Rating
Crozdesk
"The team at BotPenguin contributed knowledge not just about using Generative AI but also about how these technologies may be customized to meet our needs in the asset and wealth management industry. It was amazing how well they could convert difficult technical ideas into workable, approachable solutions. Furthermore, the team at BotPenguin has shown a remarkable capacity for creative problem-solving, as demonstrated by their approach to challenging project specifications."
- Phil Johnson
5-Star Rating
