Meta’s WhatsApp Conversation Pricing in Euros (EUR)

Check out regional WhatsApp Conversation charges for all 4 types of conversations, Marketing, Utility, Service, and Authorisation.

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Note: Service conversations are now free.
Market Marketing (in €) Utility (in €) Authentication (in €)
Argentina 0.0512 0.0338 0.0304
Brazil 0.0518 0.029 0.0261
Chile 0.0736 0.0485 0.0437
Colombia 0.0104 0.0071 0.0063
Egypt 0.0889 0.0569 0.0512
France 0.1186 0.0636 0.0572
Germany 0.1131 0.0707 0.0636
India 0.0083 0.0035 rate not finalized; reference utility rate
Indonesia 0.0341 0.0166 0.0249
Israel 0.0292 0.0155 0.014
Italy 0.0572 0.0347 0.0313
Malaysia 0.0712 0.0166 0.0149
Mexico 0.0361 0.022 0.0198
Netherlands 0.1323 0.0663 0.0596
Nigeria 0.0428 0.0265 0.0238
Pakistan 0.0392 0.021 0.0189
Peru 0.0582 0.0347 0.0312
Russia 0.0664 0.0395 0.0355
Saudi Arabia 0.0336 0.0209 0.0187
South Africa 0.0314 0.0166 0.0149
Spain 0.0509 0.0315 0.0283
Turkey 0.009 0.0077 0.0069
United Arab Emirates 0.0282 0.0164 0.0147
United Kingdom 0.0584 0.033 0.0297
North America 0.0207 0.0124 0.0112
Rest of Africa 0.0186 0.0133 0.0119
Rest of Asia Pacific 0.0606 0.0391 0.0352
Rest of Central & Eastern Europe 0.0712 0.0512 0.0461
Rest of Latin America 0.0612 0.0409 0.0368
Rest of Middle East 0.0282 0.0164 0.0147
Rest of Western Europe 0.049 0.0348 0.0313
Other 0.05 0.028 0.0252

Conversation Categories used by Meta

WhatsApp Business platform conversations fall intofour categories that are priced differently

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Marketing

Marketing conversations involve sharing promotions, offers, updates, or invitations that encourage customers to respond or take action.

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Utility

Utility conversations handle specific requests or transactions, providing updates on ongoing activities, confirmations, or post-purchase notifications.

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Authentication

Authentication conversations verify users with one-time passcodes, often used at various stages like account verification, recovery, or security checks.

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Service

Service conversations help businesses assist customers with inquiries, resolve issues, and address general questions or concerns.

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