Why choose WhatsApp only Wati, when you can choose BotPenguin which comes with Omnichannel presence, AI chatbot, 60+ integrations and so much more.
Detailed head-to-head
BotPenguin offers a pricing plan of $500 per annum for all platforms, and Wati's pricing is $637 per annum just for WhatsApp.
BotPenguin allows unlimited chatbots per account. In comparison, Wati offers 10 chatbots for Growth, 25 for Pro, and 50 for Business plans.
BotPenguin provides omnichannel access to platforms like Website, WhatsApp, FB Messenger, Telegram, and Landing Pages, whereas Wati is limited to WhatsApp.
BotPenguin offers voice support for bot users through Twilio integration. Wati supports WhatsApp voice notes.
Based on the features, channels, and pricing comparison, BotPenguin is the best Wati alternative.
| Features | BotPenguin | Wati |
|---|---|---|
| Free Lifetime Plan | Free forever with 1000 monthly messages | No, only a free trial is available |
| Pricing | Highest plan starts at $500 per annum for multiple platforms | Highest Plan starts at $637 per annum for WhatsApp chatbot only |
| Number Of Conversations | Unlimited | Unlimited |
| Number of Chatbots Per Account | Unlimited | 25 |
| Website |  |  |
| | |
| Facebook Messenger | | |
| Telegram | | |
| Landing Pages | | |
| Instagram Chatbot | | |
| MS Teams Chatbot | | |
| No code Chatbot Builder | | |
| Native Website Widget | | |
| Ease to Manage Bot Installation and Functionality | | |
| Easy to Navigate UI with Placeholders, Help Text, and Tutorials | | |
| Add Team Members and Provide Them with Role-Based Access | | |
| Multilingual Capabilities | | |
| Customizable Reports | | |
| Personalized Onboarding and Free Bot Design Support | | Available |
| Multi-Channel Live Chat Support | | |
| Human Handover and Real-time User Simulation With Typing Delays | | |
| Voice Support for Bot Users | Available with Twilio Integration | Available |
| Smart Intuitive Responses Based on Keywords | Available for all social media channels like Facebook, WhatsApp, and Telegram | Available only for WhatsApp |
| User Segments Based on Tag/Attributes for Campaigns and Broadcasts | | |
| Schedule Drip Campaigns for Customer Onboarding Journeys | Available on all channels: FB, WhatsApp, and Telegram | Available only for WhatsApp |
| Schedule Broadcasts Message | Available on all channels: FB, WhatsApp, and Telegram | Available only for WhatsApp |
| WhatsApp Automation to Manage Catalogs, Orders, and Automated Responses | | |
| Omnichannel Customer Support Via Phone, Email, Chat, WhatsApp | | |
| View Conversation History of Users | | |
| Data Analytics, Bot-Wise, and Based on Leads/Messages | | Available and generate customized report |
| View and Download Customizable Data of Subscribers | | |
| Can Block Specific IPs, URLs, or Country Codes | | Can't manage country-wise access |
| No-Code Integration With All Available and Custom CRMs/Apps | | |
| Enterprise-Grade Security, SSL Encryption | | |
| WhatsApp API | | |
| Enterprise Integrations | | |
| ChatGPT | | |
| Knowledge Base with Help Center, FAQs, Tutorials | | Available |
| Affiliate Programs and White Label Reseller Plans | | White Label Reseller program not available |
| Try BotPenguin | Try BotPenguin |
Disclaimer: Based on our research and information available on the website.
UniChannel: While omnichannel solutions cater to various platforms, Wati focuses specifically on WhatsApp, losing customers on other touch points. Pricing: For only offering WhatsApp chatbots, Wati’s price of $360 for their base plan is steep for small businesses.Limited Chatbots: Wati offers a different number of chatbots for each plan tier. Growth has 10 chatbots, Pro has 25, and Business has 50 chatbots. 
Verified Tick: A verified profile immediately builds trust among customers. Wati charges $50 one time to enable you to earn that trustLack of Integration: Wati's base plan has only a few integrations, if any, for users to try. As a Wati alternative, BotPenguin offers 60+ integrations. Not a High Volume Tool: The Wati Chatbot charges you based on sessions and agents, so it is not suited for business handling lots of leaders in a day. 
WhatsApp, Telegram, and Facebook broadcasting and drip campaignsNo extra costs or add-ons. Get 60+ direct integrations, top CRMs, Marketing Automation, & more. Support your customers at every turn with seamless omnichannel support 
Train your AI Chatbot with Q&A and conditional flows and merge with ChatGPT for enhanced chat IQ.Take full product experience with the Free Forever plan — 1000 messages per month and unlimited leads.The world of business is confusing enough; pricing has to be simple. Pay less, get more.
No, Wati Chatbot is paid. The base plan, named Growth, starts from $30 per month. Prefer Wati alternatives like BotPenguin, offering a free forever plan with unlimited chatbots and 2000 monthly messages.
Explore alternatives like BotPenguin for comprehensive WhatsApp solutions beyond Wati's limitations. You get a true omnichannel chatbot for websites, landing pages, Telegram, Facebook, & SMS.
BotPenguin has a free plan that allows you to create chatbots and train them with FAQs, quick replies, chat flow, & more. Other than WhatsApp, BotPenguin also builds bots for the web, apps, or any custom application.
The best Wati alternative for WhatsApp API will be BotPenguin. It allows you to create chatbots for appointment bookings, marketing automation with drip campaigns & broadcasts, custom support, etc., for 6x less.
No, Wati is limited to WhatsApp, not omnichannel. For omnichannel, consider Wati alternatives like BotPenguin.
Yes, both allow customization. Wati provides templates for WhatsApp, while as Wati alternative BotPenguin offers more flexibility with custom chat flows and omnichannel capabilities.
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BotPenguin is the best AI Chatbot maker platform. Create a Chatbot for WhatsApp, Website, Facebook Messenger, Telegram, WordPress & Shopify with BotPenguin - 100% FREE! Our chatbot creator helps with lead generation, appointment booking, customer support, marketing automation, WhatsApp & Facebook Automation for businesses. AI-powered No-Code chatbot maker with live chat plugin & ChatGPT integration.
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