BotPenguin's AI Chatbots Glossary

A/B Split Testing

AI - Artificial Intelligence

AI Chatbots

AI Markup Language

Alexa Virtual Assistant

Algorithm

Amazon Lex

Analytics

API

API Integration

API Service Call

Assistant Bot

Automation

AWS Chatbot

BERT

Big Data

Bing

Bot Builder

Broadcast

Business Chatbot

Call To Action

Case-based Reasoning

Chat Automation

Chat Widget

Chatbot

Chatbot Analytics

Chatbot Archive

Chatbot Automation

Chatbot Avatar

Chatbot Builder

Chatbot Dashboard

Chatbot Decision Tree

Chatbot Lead Generation

Chatbot Lead Verification

Chatbot Marketing ROI

Chatbot Metrics

Chatbot Persona

Chatbot Templates

ChatGPT

Cloud Contact Center

Cognitive Computing

Communication Channel

Contextual Chatbots

Conversational AI

Conversational Assistant

Conversational Channel

Conversational Commerce

Conversational Flow

Conversational Flow Segmentation

Conversational Landing Page

Conversational Marketing

Conversational UI

Conversational UX

Cortana Virtual Assistant

CRM

Customer Support Agent

Data Mining

Data Set

Deep Model

Deep Neural Network

Education Chatbot

Encryption

ERP

Facebook Automation

Facebook Chatbot

Generative AI

Google Analytics

Google Calendar

Healthcare Chatbot

IVR

JSON API

Live Chat

Marketing Automation

Messenger API

Messenger Chatbot Integration

Microsoft Teams Chatbot Integration

Natural Language Processing

Natural Language Understanding

Net Promoter Score (NPS)

Omnichannel

Omnichannel Chatbot

Parameters

Pay-Per-Click (PPC)

Real-Time Engagement

SaaS

Speech to Text Transcription

Strong AI

Support Bot

Telegram Chatbot

User Intent

UTM Parameters

UTM Tracking

Virtual Call Center

Virtual Employee

Vision Processing Unit

Voice Bot

Website Chatbot

WhatsApp Cloud API