Learn, grow, and master the language, concepts, and processes of AI and technology with BotPenguin's Glossary.
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A/B Split Testing
AI - Artificial Intelligence
AI Chatbots
AI Markup Language
Alexa Virtual Assistant
Algorithm
Amazon Lex
Analytics
API
API Integration
API Service Call
Assistant Bot
Automation
AWS Chatbot
BERT
Big Data
Bing
Bot Builder
Broadcast
Business Chatbot
Call To Action
Case-based Reasoning
Chat Automation
Chat Widget
Chatbot
Chatbot Analytics
Chatbot Archive
Chatbot Automation
Chatbot Avatar
Chatbot Builder
Chatbot Dashboard
Chatbot Decision Tree
Chatbot Lead Generation
Chatbot Lead Verification
Chatbot Marketing ROI
Chatbot Metrics
Chatbot Persona
Chatbot Templates
ChatGPT
Cloud Contact Center
Cognitive Computing
Communication Channel
Contextual Chatbots
Conversational AI
Conversational Assistant
Conversational Channel
Conversational Commerce
Conversational Flow
Conversational Flow Segmentation
Conversational Landing Page
Conversational Marketing
Conversational UI
Conversational UX
Cortana Virtual Assistant
CRM
Customer Support Agent
Data Mining
Data Set
Deep Model
Deep Neural Network
Education Chatbot
Encryption
ERP
Facebook Automation
Facebook Chatbot
Generative AI
Google Analytics
Google Calendar
Healthcare Chatbot
IVR
JSON API
Live Chat
Marketing Automation
Messenger API
Messenger Chatbot Integration
Microsoft Teams Chatbot Integration
Natural Language Processing
Natural Language Understanding
Net Promoter Score (NPS)
Omnichannel
Omnichannel Chatbot
Parameters
Pay-Per-Click (PPC)
Real-Time Engagement
SaaS
Speech to Text Transcription
Strong AI
Support Bot
Telegram Chatbot
User Intent
UTM Parameters
UTM Tracking
Virtual Call Center
Virtual Employee
Vision Processing Unit
Voice Bot
Website Chatbot
WhatsApp Cloud API
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