Pricing: Tawk.to is free but not free. Key features like branding removal, live agents, and AI assistants can cost you plenty.
BotPenguin vs tawk-to
Searching for Tawk.to alternatives? Congratulations, you have found the best alternative to Tawk.to, BotPenguin
BotPenguin is a Tawk.to alternative offering an omnichannel Chatbot with flows, FAQs, & ChatGPT for training. Plus, 60+ integrations, 40+ templates, and Onmichannel support.
FREE Forever plan. No Credit Card Required.
Why is BotPenguin the ideal Tawk.to alternative?
Because we are a customer-centric chatbot, not agent-centric. Our AI chatbot will handle bookings, leads, supports, & sales across all channels and minimize the work of human agents.
Extra Features at Reduced Cost
BotPenguin offers a pricing plan of $50 per annum. Tawk. to is free but charges for agents, branding removal, and AI, which may cost $350 in a standard situation.
Enjoy Unlimited Chatbots
BotPenguin allows unlimited chatbots per account, while Tawk. to allow only one chatbot per account.
Channels
BotPenguin offers multi-platform integration for websites, Whatsapp, FB Messenger, Telegram, and landing pages Tawk. to does not offer WhatsApp, Facebook, and Telegram integration.
Voice-Support
Both BotPenguin and Tawk. to offer voice support for bot users. Only, BotPenguin does it better.
Which One is the better Chatbot Alternative?
BotPenguin is considered the best alternative to Tawk.to as it offers more features, channels, integrations, and fair pricing.
BotPenguin
Tawk.to
| Website |
| ||
| |||
| Facebook Messenger |
| ||
| Telegram |
| ||
| Landing Pages |
| ||
| Instagram Chatbot |
| ||
| MS Teams Chatbot |
|
| No code Chatbot builder |
| ||
| Native website widget |
| ||
| Ease to manage Bot Installation, and functionality |
| ||
| Easy to navigate UI with placeholders, help text and tutorials |
| ||
| Add team members and provide them role based access |
| ||
| Multilingual Capabilities |
| ||
| Free bot designing support |
| ||
| Customizable reports |
| ||
| Personalized onboarding and free Bot designing support |
|
| Multi channel Live Chat support |
| ||
| Human handover and real time user simulation with typing delays |
| ||
| Voice support for Bot users |
| ||
| Smart Intuitive responses based on keywords |
| ||
| User segments based on Tag/Attributes for campaigns and broadcasts |
| ||
| Schedule drip campaigns for customer onboarding journeys |
| ||
| Schedule broadcasts message |
| ||
| WhatsApp Automation to manage catalogs, orders and automated responses |
| ||
| Omnichannel customer support via phone, email, chat, WhatsApp |
| ||
| View conversation history of users |
|
| Data Analytics, bot-wise and based on leads/messages |
| ||
| View and download customizable data of subscribers |
| ||
| Block specific IPs, URLs or Country Codes |
|
| Total Number Of Integrations |
| ||
| No-Code Integration with all available and custom CRMs/Apps |
| ||
| Enterprise-grade Security, SSL encryption |
| ||
| WhatsApp API |
| ||
| Enterprise Integrations |
| ||
| ChatGPT |
|
| Knowledge base with Help Center, FAQs, Tutorials |
| ||
| Affiliate programs and White label reseller plans |
|
Why do you need a Tawk. to alternative?
Limited integrations: Tawk.to has a few native integrations, limiting its ability to work with other applications and software systems.
Paid AI: The paid AI doesn’t sit well with most users. Tawk.to alternatives like BotPenguin offers free ChatGPT integration. Train the AI on your data and use it.
Costly Customer Support: Nothing is for free. Tawk.to doesn’t charge you upfront, but it’s support is pretty expensive, negating the free factor.
Analytics: Tawk.to has limited reporting and analytics, which makes it challenging to track customer interactions and enhance live chat performance.
Chatbot Customization: Users find it troublesome to customize the chatbot widget. Maintaining uniform branding is tricky, especially for new users.
What makes BotPenguin the Ultimate Tawk.to Alternative
An omnichannel chatbot for all custom touchpoints. Master sites & socials with one tool.
Free AI integration with ChatGPT. Add the IQ and EQ to your support services needs.
Nurture customers with broadcasts and drip campaigns on WhatsApp, Telegram, and Messenger.
Train your chatbots to serve customers based on history, FAQs & chatflows. Keep agents for priorities.
Start smart segmentation with attributes and tags to nurture users and follow up with them.
Create unlimited chatbots for all major business types using the 40+ chatbot templates.
Check out other comparisons
Take the best decision with BotPenguin
Intercom vs ManyChat
Intercom is a customer messaging platform. ManyChat is marketing automation. BotPenguin is automation on steroids!
Intercom vs Wati
Wati's got WhatsApp, Intercom's all channel uber cool. BotPenguin gives everything, including ChatGPT integration.
Intercom vs Tidio
Tidio can outsmart Intercom on chatbots, Intercom plays on scale and range. BotPenguin does both.
Frequently Asked Questions
Is there a free alternative to Tawk.to?
Yes, one of the ideal free Tawk. to alternatives is BotPenguin, which offers a free lifetime plan with 2000 monthly messages. You can create chatbots for landing pages, WhatsApp, Telegram, and Facebook.
What are alternatives to Tawk. to for a helpdesk solution?
BotPenguin is the ideal Tawk. to alternative for a helpdesk solution. It provides a comprehensive chatbot platform with features like live chat, team management, routing, tags, custom fields, unified inbox, segmentation, broadcasts, and drip campaigns.
Which is considered the best alternative to Tawk. to?
The best Tawk. to alternative is BotPenguin. It offers a wide range of features, including live chat, multi-platform integration, 40+ templates, conversation AI, voice support, and various integrations, making it the top choice.
What is the Tawk. to alternative for android or iOS apps?
BotPenguin offers an Android and iOS app to manage conversations and monitor chatbot analytics on the go. The app enables businesses to engage with their customers and manage their chatbot accounts from anywhere, making it the ideal Tawk. to alternative.
Is Tawk Chatbot really free, or are there hidden charges?
Tawk. to does provide all the chatbot functionalities for free. However, it charges $19/month to remove branding, $1/hour for dedicated Live Chat agents, and $29/month for AI assistants. You are better off with Tawk.to alternatives like BotPenguin, which only charges $50 annually for all the premium features.
What our Customers say
Delivering value, earning trust. Hear good words about BotPenguin on these platforms
G2
"Their ability to execute in a timely manner. If you want to start an AI Chatbot business then this is the place. - They have a great work environment, and know how important it is to be efficient."
- Gustav Louv
5-Star Rating
Capterra
"We are using BotPenguin for our Facebook bots, responding to Facebook messages automatically. Currently handling millions of messages on a monthly basis and really great product."
- Twana D.
4.6-Star Rating
Trustpilot
"Its Whatsapp Automation with API is really practical for sales & marketing objective. If it comes with analytics about campaign result it will be awesome."
- BD Michae
5-Star Rating
Good Firms
"Their timely communication is the reason for the great project management. Our descriptions are precisely translated into needs by BotPenguin, and they possess the necessary skill set to execute features in a timely manner."
- Yashi Amola
5-Star Rating
Crozdesk
"The team at BotPenguin contributed knowledge not just about using Generative AI but also about how these technologies may be customized to meet our needs in the asset and wealth management industry. It was amazing how well they could convert difficult technical ideas into workable, approachable solutions. Furthermore, the team at BotPenguin has shown a remarkable capacity for creative problem-solving, as demonstrated by their approach to challenging project specifications."
- Phil Johnson
5-Star Rating
