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Searching for Tawk.to alternatives? Congratulations, you have found the best alternative to Tawk.to, BotPenguin

BotPenguin is a Tawk.to alternative offering an omnichannel Chatbot with flows, FAQs, & ChatGPT for training. Plus, 60+ integrations, 40+ templates, and Onmichannel support.

Detailed head-to-head

BotPenguin offers a pricing plan of $50 per annum. Tawk. to is free but charges for agents, branding removal, and AI, which may cost $350 in a standard situation.

BotPenguin allows unlimited chatbots per account, while Tawk. to allow only one chatbot per account.

BotPenguin offers multi-platform integration for websites, Whatsapp, FB Messenger, Telegram, and landing pages Tawk. to does not offer WhatsApp, Facebook, and Telegram integration.

Both BotPenguin and Tawk. to offer voice support for bot users. Only, BotPenguin does it better.

BotPenguin is considered the best alternative to Tawk.to as it offers more features, channels, integrations, and fair pricing.

Try Better, Try BotPenguin

Features	BotPenguin	Tawk.to
Free Lifetime Plan	Free forever with 1000 messages, 100 conversations monthly	Free forever
Pricing	$500 per annum	Free but charges for AI, branding removal and agents
Number Of Conversations	12000	Unlimited
Number of chatbots per account	Unlimited	Unlimited
Website Integration
WhatsApp Integration
Facebook Messenger Integration
Telegram Integration
Landing Pages Integration
Instagram Chatbot Integration
MS Teams Chatbot Integration
No code Chatbot builder
Native website widget
Ease to manage Bot Installation, and functionality
Easy to navigate UI with placeholders, help text and tutorials
Add team members and provide them role based access
Multilingual Capabilities
Customizable reports
Free bot Designing support
Personalized on boarding and free Bot designing support
Multi channel Live Chat support
Human handover and real time user simulation with typing delays	Both Available
Voice support for Bot users	Available with Twilio Integration
Smart Intuitive responses based on keywords	Available for all social media channels like Facebook, WhatsApp and Telegram
User segments based on Tag/Attributes for campaigns and broadcasts	Can Create	Can Create
Schedule drip campaigns for customer onboarding journeys	Available on all channels FB, WhatsApp and Telegram
Schedule broadcasts message	Available on all channels FB, WhatsApp and Telegram
WhatsApp Automation to manage catalogs, orders and automated responses
Omnichannel customer support via phone, email, chat, WhatsApp	Available on all channels
View conversation history of users
Data Analytics, bot-wise and based on leads/messages
View and download customizable data of subscribers
Block specific IPs. URLs or Country Codes
No. Of integrations	60+	38+
No-Code Integration with all available and custom CRMs/Apps	Yes, can be integration with all available CRMs and Apps
Enterprise-grade Security, SSL encryption
WhatsApp API
Enterprise Integrations
ChatGPT
Knowledge base with Help Center, FAQs, Tutorials
Affiliate programs and White label reseller plans	Personalized on boarding of partners	Available
	Try BotPenguin arrow_forward	Try BotPenguin arrow_forward

Disclaimer: Based on our research and information available on the website.

Why do you need a Tawk. to alternative?

Pricing: Tawk.to is free but not free. Key features like branding removal, live agents, and AI assistants can cost you plenty.

Limited integrations: Tawk.to has a few native integrations, limiting its ability to work with other applications and software systems.

Paid AI: The paid AI doesn’t sit well with most users. Tawk.to alternatives like BotPenguin offers free ChatGPT integration. Train the AI on your data and use it.

Costly Customer Support: Nothing is for free. Tawk.to doesn’t charge you upfront, but it’s support is pretty expensive, negating the free factor.

Analytics: Tawk.to has limited reporting and analytics, which makes it challenging to track customer interactions and enhance live chat performance.

Chatbot Customization: Users find it troublesome to customize the chatbot widget. Maintaining uniform branding is tricky, especially for new users.

Try BotPenguin

What makes BotPenguin the Ultimate Tawk.to Alternative

An omnichannel chatbot for all custom touchpoints. Master sites & socials with one tool.

Free AI integration with ChatGPT. Add the IQ and EQ to your support services needs.

Nurture customers with broadcasts and drip campaigns on WhatsApp, Telegram, and Messenger.

Train your chatbots to serve customers based on history, FAQs & chatflows. Keep agents for priorities.

Start smart segmentation with attributes and tags to nurture users and follow up with them.

Create unlimited chatbots for all major business types using the 40+ chatbot templates.

BotPenguin in Action

Yes, one of the ideal free Tawk. to alternatives is BotPenguin, which offers a free lifetime plan with 2000 monthly messages. You can create chatbots for landing pages, WhatsApp, Telegram, and Facebook.

BotPenguin is the ideal Tawk. to alternative for a helpdesk solution. It provides a comprehensive chatbot platform with features like live chat, team management, routing, tags, custom fields, unified inbox, segmentation, broadcasts, and drip campaigns.

The best Tawk. to alternative is BotPenguin. It offers a wide range of features, including live chat, multi-platform integration, 40+ templates, conversation AI, voice support, and various integrations, making it the top choice.

BotPenguin offers an Android and iOS app to manage conversations and monitor chatbot analytics on the go. The app enables businesses to engage with their customers and manage their chatbot accounts from anywhere, making it the ideal Tawk. to alternative.

Tawk. to does provide all the chatbot functionalities for free. However, it charges $19/month to remove branding, $1/hour for dedicated Live Chat agents, and $29/month for AI assistants. You are better off with Tawk.to alternatives like BotPenguin, which only charges $50 annually for all the premium features.