Pricing: Tawk.to is free but not free. Key features like branding removal, live agents, and AI assistants can cost you plenty.
BotPenguin vs tawk-to
BotPenguin is a Tawk.to alternative offering an omnichannel Chatbot with flows, FAQs, & ChatGPT for training. Plus, 60+ integrations, 40+ templates, and Onmichannel support.
FREE Forever plan. No Credit Card Required.Because we are a customer-centric chatbot, not agent-centric. Our AI chatbot will handle bookings, leads, supports, & sales across all channels and minimize the work of human agents.
Extra Features at Reduced Cost
BotPenguin offers a pricing plan of $50 per annum. Tawk. to is free but charges for agents, branding removal, and AI, which may cost $350 in a standard situation.
Enjoy Unlimited Chatbots
BotPenguin allows unlimited chatbots per account, while Tawk. to allow only one chatbot per account.
Channels
BotPenguin offers multi-platform integration for websites, Whatsapp, FB Messenger, Telegram, and landing pages Tawk. to does not offer WhatsApp, Facebook, and Telegram integration.
Voice-Support
Both BotPenguin and Tawk. to offer voice support for bot users. Only, BotPenguin does it better.
Which One is the better Chatbot Alternative?
BotPenguin is considered the best alternative to Tawk.to as it offers more features, channels, integrations, and fair pricing.
Website | |||
Facebook Messenger | |||
Telegram | |||
Landing Pages | |||
Instagram Chatbot | |||
MS Teams Chatbot |
No code Chatbot builder | |||
Native website widget | |||
Ease to manage Bot Installation, and functionality | |||
Easy to navigate UI with placeholders, help text and tutorials | |||
Add team members and provide them role based access | |||
Multilingual Capabilities | |||
Free bot designing support | |||
Customizable reports | |||
Personalized onboarding and free Bot designing support |
Multi channel Live Chat support | |||
Human handover and real time user simulation with typing delays | |||
Voice support for Bot users | |||
Smart Intuitive responses based on keywords | |||
User segments based on Tag/Attributes for campaigns and broadcasts | |||
Schedule drip campaigns for customer onboarding journeys | |||
Schedule broadcasts message | |||
WhatsApp Automation to manage catalogs, orders and automated responses | |||
Omnichannel customer support via phone, email, chat, WhatsApp | |||
View conversation history of users |
Data Analytics, bot-wise and based on leads/messages | |||
View and download customizable data of subscribers | |||
Block specific IPs, URLs or Country Codes |
Total Number Of Integrations |
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No-Code Integration with all available and custom CRMs/Apps | |||
Enterprise-grade Security, SSL encryption | |||
WhatsApp API | |||
Enterprise Integrations | |||
ChatGPT |
Knowledge base with Help Center, FAQs, Tutorials | |||
Affiliate programs and White label reseller plans |
Pricing: Tawk.to is free but not free. Key features like branding removal, live agents, and AI assistants can cost you plenty.
Limited integrations: Tawk.to has a few native integrations, limiting its ability to work with other applications and software systems.
Paid AI: The paid AI doesn’t sit well with most users. Tawk.to alternatives like BotPenguin offers free ChatGPT integration. Train the AI on your data and use it.
Costly Customer Support: Nothing is for free. Tawk.to doesn’t charge you upfront, but it’s support is pretty expensive, negating the free factor.
Analytics: Tawk.to has limited reporting and analytics, which makes it challenging to track customer interactions and enhance live chat performance.
Chatbot Customization: Users find it troublesome to customize the chatbot widget. Maintaining uniform branding is tricky, especially for new users.
An omnichannel chatbot for all custom touchpoints. Master sites & socials with one tool.
Free AI integration with ChatGPT. Add the IQ and EQ to your support services needs.
Nurture customers with broadcasts and drip campaigns on WhatsApp, Telegram, and Messenger.
Train your chatbots to serve customers based on history, FAQs & chatflows. Keep agents for priorities.
Start smart segmentation with attributes and tags to nurture users and follow up with them.
Create unlimited chatbots for all major business types using the 40+ chatbot templates.
Take the best decision with BotPenguin
Intercom is a customer messaging platform. ManyChat is marketing automation. BotPenguin is automation on steroids!
Wati's got WhatsApp, Intercom's all channel uber cool. BotPenguin gives everything, including ChatGPT integration.
Tidio can outsmart Intercom on chatbots, Intercom plays on scale and range. BotPenguin does both.
Is there a free alternative to Tawk.to?
Yes, one of the ideal free Tawk. to alternatives is BotPenguin, which offers a free lifetime plan with 2000 monthly messages. You can create chatbots for landing pages, WhatsApp, Telegram, and Facebook.
What are alternatives to Tawk. to for a helpdesk solution?
BotPenguin is the ideal Tawk. to alternative for a helpdesk solution. It provides a comprehensive chatbot platform with features like live chat, team management, routing, tags, custom fields, unified inbox, segmentation, broadcasts, and drip campaigns.
Which is considered the best alternative to Tawk. to?
The best Tawk. to alternative is BotPenguin. It offers a wide range of features, including live chat, multi-platform integration, 40+ templates, conversation AI, voice support, and various integrations, making it the top choice.
What is the Tawk. to alternative for android or iOS apps?
BotPenguin offers an Android and iOS app to manage conversations and monitor chatbot analytics on the go. The app enables businesses to engage with their customers and manage their chatbot accounts from anywhere, making it the ideal Tawk. to alternative.
Is Tawk Chatbot really free, or are there hidden charges?
Tawk. to does provide all the chatbot functionalities for free. However, it charges $19/month to remove branding, $1/hour for dedicated Live Chat agents, and $29/month for AI assistants. You are better off with Tawk.to alternatives like BotPenguin, which only charges $50 annually for all the premium features.
Delivering value, earning trust. Hear good words about BotPenguin on these platforms