Browser
Stay in the loop with your customers through your favorite browser.
👋 Try BotPenguinGPT
With Live Chat, Stay in touch with your customers 24 by 7
You can easily keep your customers engaged through Live Chat, practically 24x7!
A Fantastic Live Chat solution you can count on
Rest assured. Our Live Chat helps you with excellent customer service and boosts your sales whilst creating a nurturing relationship with your clients.
Live Typing View
You can now see what your customer is typing and without any magic ball. Predict the future context and win over your customers with Live Chat.
Quick Replies
Keep the conversation awesome with our replies that are on fleek. Sshh, they won’t know!
Exclusive Agent Dashboard
Keep your agents super productive with Agent Dashboard.
Viewed Page History
See beyond the veil since you can see all the pages your visitors ever set their foot on.
Notes and Tags
Use tags to make it easier for you to sort chats. You can further make it more organized by using notes on it.
Video Calling
You can initiate a video call while using the Live Chat to assist your customers better.
Phone Calling
You can also initiate a phone call with your customer during the Live Chat. Sounds so phon-y!
Visitor list and Profile details
Although we wish we could read minds, we can certainly read our customers through knowing the visitors and their profile ever since they land on your website.
Bot Takeover
The chatbot can also do a reverse uno with the bot takeover feature during a monotonous chat.
Unified chat inbox
You can now easily streamline chats from all platforms into one inbox! Unified Chat Inbox!
Human Takeover
Our Live Chat helps an agent takeover the conversation previously being attended by a chatbot.
Rule based Chat Routing
You can now route chats according to the rules that you set for Live Chat requests. This makes it super easy for multiple teams in one workspace.
Chat Status Management
You can choose to show your status online or offline. Your business, your status.
24 Hrs Timer for Whatsapp Chats
Your WhatsApp chats pertaining to queries or help are open for 24 hours only, but you can always start a new chat.
WhatsApp Template Messages
In a hurry or you just got a simple query? Pick any of the awesome templates we got for you to make your customer service a piece of cake.
Great Live Integrations
Never Miss a conversation with your costumers on social media
Telegram
Keep your customers close and well served with telegram live chat support.
Through this integration, enjoy a non-robotic conversation with your customers 24x7.
Facebook Messenger
Convert potential clients into loyal customers by adding diligent support through Messenger.
BotPenguin Mobile App
Connect with your customers on the go with the BotPenguin Mobile App’s push notifications and Alerts.
Social platforms
Never skip a customer’s query ever again! Stay on the grid with BotPenguin’s social media Live Chat integration.
Live Chat, For Everyone!
Be limitless with the remarkable feature of having Live Chat support. You can reach anywhere, anytime, and for everyone! This actually feels godly!
Ecommerce
Send amazing offers, sell even better, reduce buyer anxiety by sharing shipping information
Healthcare
Provide your patients an easy gateway to find appropriate information about any medical query.
Customer Service
Create the best customer service experience for your potential and existing customers with Live Chat.
Scale your business with BotPenguin’s FREE Live Chat
BotPenguin is the best AI Chatbot maker platform. Create a Chatbot for WhatsApp, Website, Facebook Messenger, Telegram, WordPress & Shopify with BotPenguin - 100% FREE! Our chatbot creator helps with lead generation, appointment booking, customer support, marketing automation, WhatsApp & Facebook Automation for businesses. AI-powered No-Code chatbot maker with live chat plugin & ChatGPT integration.
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BotPenguin is the best AI Chatbot maker platform. Create a Chatbot for WhatsApp, Website, Facebook Messenger, Telegram, WordPress & Shopify with BotPenguin - 100% FREE! Our chatbot creator helps with lead generation, appointment booking, customer support, marketing automation, WhatsApp & Facebook Automation for businesses. AI-powered No-Code chatbot maker with live chat plugin & ChatGPT integration.
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