
Boost Revenue
Keep your audience engaged that leads to satisfied customers and higher sales.

Class-leading Customer Experience

Improve customer support team productivity

Keep your audience engaged that leads to satisfied customers and higher sales.
Most support queries are repetitive, simplistic questions. Use BotPenguin’s intuitive interface to build a world-class base of queries so that the bot can help your customers without a live agent.
Answer repetitive questions with our intelligent knowledgebase.
BotPenguin can get confused like Jon Snow, so it can also pass on your queries to a live agent to help your customers out better.
No brakes on the support train. Keep the customer support going through the live chat from a mobile device, anywhere and anytime.
Too many boring, bland questions? Use our quick replies to help them out!
Never let your website visitors go unanswered. BotPenguin enables you to assist your visitors and keeps the engagement strong.
Keep your customers on Facebook in the feed to connect and talk to your customers.
Troubleshooting couldn't get any more user friendly. Help your customers on whatsapp and keep the confusion at bay with BotPenguin.
Assist your customers on Telegram and prevent miscommunication. Keep it more customer friendly, yeah?
Agent count no bar. Every customer is attended to in seconds.
Analyse your bot uses and configure your bot flow that really works
Integrate with your favorite tools – Create tickets, generate and follow up with leads and use the software you love.
Excel in Customer service with Botpenguin’s automation to make it ultra easy. You can even train BotPenguin to send satisfaction surveys after each instance.
No matter what you dabble, BotPenguin’s got your back!
Ecommerce
Track or return orders, extend offers, and provide ongoing support from all in one inbox aka the unified inbox.
Healthcare
Help your customers on any platform for rescheduling appointments, and receive prescriptions with BotPenguin.
Education
automate admissions and inquiry resolution,all from a single unified inbox. Facebook, Telegram, WhatsApp, we got it all.
Are you ready to transform your customer’s support experience?