Offer automated help 24/7 with a Customer Service Chatbot
Use the generative AI-driven support bot to answer common questions, live chat with customers, create tickets in existing system, & send files or docs to save their time and reduce your manual effort.
*FREE Forever plan. No Credit Card Required.
Trusted by 40,000+ Global Brands
No More Waiting. No Queues. Just Instant Query Redressal.
Build better customer relationships with round-the-clock support integrated with your helpdesk solutions.Help your customers on every touchpoint with ChatGPT-driven customer service.
Let AI Answer Your FAQs
Answer repetitive questions with By training your generative AI chatbot on your knowledge base.
Live Chat for Complex Issues
Route Chats To Live Chat Agent
Onboard Your Support Team
Integrate With the Ticketing System
File Upload
Share files with your customers & save them time. Send videos, images, PDFs, docs, or any resource when words aren’t enough to help.
Provide 24*7 Customer Support
Unified Customer Profile
Save Time with Quick Replies
Set Fallback Response
Enhance your Customer Support Team with Generative AI Services
Support your customers through generative AI chatbots trained on your resources to answer complex queries, recognize intent & reply empathically, and create tickets automatically for time-saving solutions.
Multi-Turn Conversation Handling
The customer support AI bot can learn from chat history and treat the customer accordingly. No need for customers to repeat themselves.
Get Feedback & Understand Sentiment
Answer Suggestions
Accept Images and Documents
No-Code Integration With ChatGPT
Set a Helpful Tone
Train Virtual Agent on Your Data
Deploy a Customer Service Chatbot: Save Time, Money, & Effort
BotPenguin’s generative AI bot makes every chat count.Offering world-class customer service at lightning speeds. It save your agents effort & time with support automation, letting your focus on complex issues.
A Chatbot in Time Saves Nine
Let the AI chatbot take care of routine queries 24/7 & save your agents a ton of time.
Automate & Sitback
Improve Customer Support Team Productivity
Cost-Effective
Class-Leading Customer Experience
Boost Revenue
Let Customer Service Chatbots Render Omnichannel Support
Through a single integrated interface, our customer service chatbot can assist your company in providing customer service, gathering feedback and fostering client trust across all channels.
Answer Queries to Your Website Visitors
Never let your website visitors go unanswered. Help your visitors with their common queries & engage them routinely with our AI customer service chatbot.
Connect with Facebook Users
Help your customers with automated DMs, comment replies, bulk messages, and FAQ resolutions using our customer service chatbot.
Solve Issues on WhatsApp
Troubleshooting couldn't get any more user-friendly. Help your customers on whatsapp and keep the confusion at bay with BotPenguin.
Telegram With BotPenguin
Assist your customers on Telegram and prevent miscommunication. Keep it more customer-friendly, yeah?
Help Users on Instagram
Provide timely help to your customers on Instagram. Reply to FAQs, share resource links, or connect with a live agent.
Support Members on Microsoft Teams
Our MS Teams integration lets you effortlessly manage tickets, assign tasks, and organize meetings within the Teams interface.
Connect Your Customer Service Chatbot With Key Integrations
Reduce your manual effort & organize every aspect of your support system. Get no-code integrations, including ChatGPT, CRMs, CMS, Ticketing Systems, and more.
WhatsApp Automation: A wand in the hands of Marketers
Create a complete marketing funnel for your business. Create an end to end all in one customer experience for your WhatsApp customers with the help of whatsapp automation.
Helpdesk Integration
Effortlessly manage support with Freshdesk, Zoho Desk, & Zendesk. Streamline processes for quicker resolutions & happier customers.
CRM Integration
Integrate with GoHighLevel, Hubspot, Zoho, Salesforce, and other CRMs for comprehensive customer data management.
Integration with Your Support System
Got a custom solution managing your customer service? Don’t worry! Our chatbot can easily integrate with your existing apps.
Appointment Booking
Simplify scheduling processes with seamless integration to platforms like Simplybook, Google Calendar, & Calendly.
CMS Platforms
Enhance customer experience on WordPress, Squarespace, and Wix. Save their time with instant answers & navigation support.
E-commerce Integrations
Streamline operations on Shopify, WooCommerce, and moreetc, providing real-time customer support, return/refunds, product catalogs, order tracking, & more.
Pabbly & Zapier
Connect your customer service chatbot with over 1000 apps and automate workflows for enhanced productivity and efficiency.
Our Customer Service Chatbot Speaks Your Customer’s Language
Localization is a piece of cake with BotPenguin Our generative AI chatbot understands your customers’ language and translates the text automatically, providing a world-class support experience in a language of your customer’s choice.
Get Data Insights for Laser-Focused Customer Service Chatbot
Adapt a data-driven approach and make decisions better than GPS telling you to turn left into a lake.
Recurring Questions
Record the recurring and complex questions and prepare answers for them. Feed answers to your NLP chatbots and leave no stone unturned to ensure optimum care.
Bot-Wise Analytics
Analyze the performance of each chatbot platform to determine which one is more effective at resolving customer issues and generating leads.
Give Your Shoppers a Personalized Support Experience with Customer Service Chatbot
Run your eCommerce services like a well-oiled machine with our ChatGPT- driven support chatbot managing your lost sales, order updates, delivery tracking, & returns.
Show Product Catalogs
Send your product catalogs in chat and help customers save their time by selecting products in chat.
Abandoned Cart Recovery
Order Confirmation & Fulfillment
Return/Exchange Request
Order Tracking
Make Healthcare More Accessible with a Health Service Chatbot
Cure your healthcare system of long cues, length forms, and hectic appointments. Ease everything with BotPenguin’s Healthcare support chatbot.
24/7 Medical Support
Instant access to medical information and round-the-clock support for quick responses to health queries and concerns.
Symptom Checker & Medical Advice
Appointment Scheduling
Medication Reminders
Health Records Access
Telemedicine Integration
Add a Customer Service Chatbot for Your Educational Institution
Cure your healthcare system of long cues, length forms, and hectic appointments. Ease everything with BotPenguin’s Healthcare support chatbot.
Answer Students Questions
Let your ChatGPT chatbot answer students’ queries for courses, seat availability, fee structures, or any other general query.
Efficient Admission Process
Speedy Consultations with Live Chat
Schedule Classes
Personalized Learning Experience
Attendance Management
We Help You Support Your Business in Every Industry
Fit your customer service chatbot to any business you choose. Automate your support and reduce the load from your agents. Solve queries like it's magic!
Frequently Asked Questions
What is ChatGPT customer support?
ChatGPT customer support leverages generative AI to enhance assistance. It enables 24/7 support, quick answers, and personalized interactions, ensuring efficient and cutting-edge customer service.
What are the best customer service chatbots?
What is the best AI for customer service?
How to train ChatGPT for customer support?
How do you use generative AI in customer support?