Persona-driven product recommendations

Take your business to the next level with BotPenguin being the perfect partner for your.

Let BotPenguin take care of things whilst you work on the crucials.

Returns and exchanges are now easy as a pie with BotPenguin.

Products tailored to your audience’s needs BotPenguin is a smart bot. Use it to showcase products that are a good fit for your audience.

Amaze your customers with exciting deals, new products and personalzied services.

24x7 shipment and Tracking

Help your customers get the best of shipping and track accurately.

thumbSend notifications for order confirmations, shipment, pickups, cancellations and more
thumbHelp your customers track orders and get information through meaningful interactive messaging
thumbEmpower your team to get all the information they need at one place for order tracking

Revive Abandoned Carts

Get those carts moving with customized reminders and drip campaigns. Never let a cart go abandoned

thumbHelp customers recover abandoned cards through customized reminders
thumbDrive sales by showcasing notifications about exciting offers and discounts on abandoned cart items.
thumbUse automated reminders to help customers pick up where they left off

Connectivity on another a level

Keep your customers in the loop. Show product catalog or design a drip campaign, you’ve got it all with BotPenguin.

thumbShow product catalog to your website
Design a drip campaign for Facebook users
Create your shop on WhatsApp and collect orders
Grow your business through Marketing with BotPenguin
Get a plethora of options like deploying widgets for redirection, offer discounts and new services or simply re- target those abandoned carts to keep it moving.
Use different widgets to target your customers on various channels - Ads, WhatsApp button, website, QR code, reference URL
Drip Campaigns and Bulk message campaigns to send messages at once
Send Offers and discounts at right time
Get back your customers by sending Back in stock alerts and notifications
Get back your customers who have abandoned carts
Integrate with customer segmentation tools to import customer segments and run targeted campaigns on WhatsApp or Facebook
BotPenguin plays well with your existing tools allows you to import existing customers from WhatsApp or Facebook

Power up that customer support

Keep the customer support strong with BotPenguin doing the heavy lifting. Greet your customers, track orders or route queries, you can rely on BotPenguin for sure.

thumbGreet your customers with personalized welcome messages
thumbAllow your customers to track their order delivery status on WhatsApp or Facebook
thumbCreate a unified customer profile to know your customers better
thumbSave time & effort by adding Custom-replies for frequently asked questions and provide 24*7 customer support at ease.
thumbIntegrate with ticketing system and Route queries to customer support desk
thumbManage high volumes of customer conversations with ease and efficiency
thumbStay in touch with your customers on WhatsApp or Facebook through BotPenguin live chat
thumbSend regular updates of the issues in your ticketing system

Make Ecommerce super lucrative with Ecommerce Chatbot

Be it Pizza store or answer queries, you can keep it human friendly with our chatbot templates.

Pizza Store
Take orders or help you customers track their delicious pizza.
Flower Delivery
Help your customers track their delivery effortlessly.
Answer ecommerce queries
Keep it fast and glorious with BotPenguin answering most of the queries.

Set up shop on Whatsapp

Create a one-stop shop for all of your consumers' needs on your website, from sending out product brochures to tracking orders.

thumbSend Product Catalog
Recover abandoned carts
Discounts and Offers
Back in stock Alerts
Order Tracking
Offers and discounts

Everyone loves Native Integrations and so does BotPenguin

No need to pay any fee for integrations, like ever. BotPenguin plays well with others for the best ecommerce experience.

Bitrix 24

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Hubspot

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Google sheets

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Zapier

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Drip CRM

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Freshdesk

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Jira

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Cooper

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Google Calendar

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Bitrix 24

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Hubspot

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Google sheets

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Zapier

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Drip CRM

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Freshdesk

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Jira

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Cooper

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Google Calendar

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Bitrix 24

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Hubspot

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Google sheets

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Zapier

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Drip CRM

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Freshdesk

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Jira

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Cooper

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Google Calendar

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BotPenguin can help your eCommerce platform grow, for free!