eCommerce Product Catalog
Showcase and sell your products with an interactive catalog experience.
Send cart reminders, get payments, capture leads, & give order updates. Easier checkouts, higher sales. Bring your store to your the customer’s fingertips with our AI ecommerce chatbot.
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Sell your products like a dream with organized catalogs & product recommendations in chat. Send abandoned cart notifications, enable order tracking & much more.
Answer Product Queries
The ChatGPT-driven eCommerce chatbot trained on your product catalogs, documentation, etc., swiftly responds to customer queries, ensuring instant & accurate information.
Show Product Catalogs
Send Product Recommendations
Payment Gateway Integrations
Take Order Confirmation
Send Order Notifications
Update customers about different delivery stages i.e. packaging, shipping, cancellations, delivered, etc., with your eCommerce chatbot. Keep them satisfied till they receive their order.
Allow Order Tracking
Re-target Abandoned Carts
Process Return, Refund, & Exchange
Collect Solid Leads
Train the ChatGPT-driven eCommerce bot to answer FAQs, recommend products, re-engage customers, chat with context, & more.
Offer Round-the-Clock Support
Offer 24/7 customer support with an AI bot trained on your purchase process, policies, and product knowledge base with URLs, data sets, FAQ files, & chat history.
Keyword & Intent-Based Suggestions
AI-Powered Product Search
Talk With Context
Choose a Brand-Uniform Tone
Create a one-stop ECommerce shop for all of your consumers’ needs on your . WhatsApp, from sending out product brochures to tracking orders.
Send Product Catalog
Showcase your products and services to your customers.
Recover abandoned carts
Discounts and Offers
Streamline Return, Refund, & Exchange
Stock Left Alerts
Notify customers about low stock of their favorite products.
Order Tracking
COD Order placement
Create Custom Reminders
Outshine your competitors with a generative AI chatbot serving your customers day & night. Reduce cart abandonment, save sales agents’ time, Fasten the checkout process, & more.
Increase conversion rates and drive more sales by providing product catalogs & tailored suggestions.
Automate customer support tasks & reduce the need for human intervention, saving on operational expenses.
Free up your sales agents from repetitive inquiries, allowing them to focus on more complex and valuable tasks.
Let the chatbot handle follow-ups on existing & potential customers, saving time and effort.
Engage potential customers with personalized human-like interactions, expanding your customer base.
Chatbots have high open rates, ensuring more exposure for your products and promotions.
Streamline the shopping journey by facilitating product search & buying through chat.
Your customers are scattered across different platforms, so it’s good that BotPenguin’s omnichanneleCommerce Chatbot works on websites, social sites, and eCommerce platforms.
Create a storefront on your WhatsApp with an eCommerce bot. Enable effortless product selection, cart notifications, nurture with drip & broadcasts, & more.
Messenger
Improve customer interaction on Facebook with an eCommerce bot that facilitates sales, answers customer queries, suggests products, & send promotional DMs.
Website
Add an eCommerce chatbot to your website to offer shopping assistance to visitors, solve FAQs, show products, and send order notifications, leading to higher conversions.
Woocommerce
An omnichannel eCommerce chatbot that integrates with your WooCommerce online store and WhatsApp, providing a one-stop solution for customer assistance and sales.
Shopify
Add an AI bot to your Shopify store & WhatsApp. Let customers view product catalog, make payments, get order updates, request refunds, returns, & more.
Set up marketing automation with a chatbot for eCommerce & receive better CTR than emails & ads. Getseen & sold with targeted nurturing via drip, broadcasts, product notifications, etc.
Schedule Drip & Broadcast Campaigns
Automate targeted marketing campaigns at optimal timings with the eCommerce chatbot, ensuring maximum engagement and conversions.
Abandoned Cart Discount
Limited Stock Alerts
Upsell & Cross-Sell
Send Coupon Codes
Deliver personalized coupon codes directly to customers via the chatbot, incentivizing them to make a purchase and enhancing customer satisfaction.
Exit Intent Discount
Post Sales Follow-Up
Birthday Greeting
Use the eCommerce bot to generate leads with natural conversations. Plus, customers can book appointments from chat. Sync the captured data over to your CRM.
Capture & Qualify Leads
Engage potential customers with personalized and automated conversations to generate and qualify leads.
Send the Leads Data To Your CRM
Upload Your Existing Customer List
Book Appointments In Chat
BotPenguin integrates with Google Calender, Simplybook, & Calendly, & more to help customers appointment appointments 24/7.
Integrate With Your Booking Tool
Keep the customer support strong with our ChatGPT-driven ECommerce Chatbot doing the heavy lifting. Help customers with product enquiries, order issues, policy FAQs, & more.
Live Chat with customers
Engage in real-time conversations and provide instant support to customers through the eCommerce chatbots live chat feature.
Add your Customer Support Teams
Integrate With Your Ticketing Systems
Add Tags & Segment Customers
Integrate With Your CRM
Connect the eCommerce chatbot to your preferred (CRM) system, be it HubSpot, Zoho, Agile, etc., keeping a unified customer database & enhancing customer service.
Unified Inbox
Detailed Customer Profiling
Collect Feedback
Rake in the cash for your eCommerce store with AI Chatbot. Be it Clothing, skincare, home decor, health,groceries, or more, your AI bot has got your back.
Fashion
Send trendy recommendations, effortless shopping, style advice, personalized outfits, & updates.
Skincare & Cosmetics
Health & Wellness
Computer & Consumer Electronics
Home Decor
Groceries & Food
Send grocery catalog in chat, recipe suggestions, meal planning assistance, & give dietary advice anytime.
Digital Services
Pet Care
Auto and Parts
Be it Pizza store or answer queries, you can keep it human friendly with our chatbot templates.
Showcase and sell your products with an interactive catalog experience.
Keep it fast and glorious with BotPenguin answering most of the queries.
Take orders or help your customers track their delicious pizza.
Streamline food ordering process & tracking with an efficient AI bot.
Help your customers track their delivery effortlessly.
Provide hassle-free car rental services with easy bookings and assistance.
What is eCommerce chatbot?
An eCommerce chatbot is an AI-powered tool that automates tasks like customer support, show product catalogs, accept payments, order status updates, process return & refunds, and order tracking in chat.
How do I use ChatGPT for eCommerce?
How to create eCommerce bot?
How do bots affect e-commerce?
What is the best chatbot for ecommerce?
What is online shopping bot?
What are the benefits of using AI in e-commerce?
What is a chatbot in marketing?
What is an example of ecommerce chatbot?
What is B2B chatbot?
How do I create a WhatsApp bot for ecommerce?
How can I use WhatsApp in ecommerce?
Is WhatsApp chatbot free?
Delivering value, earning trust. Hear good words about BotPenguin on these platforms