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Display Products, Sell & Notify with a Generative AI eCommerce Chatbot

Sell your products like a dream with organized catalogs & product recommendations in chat. Send abandoned cart notifications, enable order tracking & much more.

The ChatGPT-driven eCommerce chatbot trained on your product catalogs, documentation, etc., swiftly responds to customer queries, ensuring instant & accurate information.

Display your diverse range of products in stunning & easy-to-navigate catalogs, captivating customers and facilitating smooth product selection in chat.

Your eCommerce chatbot analyzes users' tastes & sends personalized product suggestions based on preferences, increasing sales & customer satisfaction.

Seamlessly integrate popular payment gateways like Stripe, Razor Pay, etc., enabling secure and hassle-free customer transactions, ensuring a smooth checkout process.

Send order confirmation message right after the customer places the order. Instant confirmation is taken through chat, & the order delivery process is started.

BotPenguin AI Chatbot Maker

Update customers about different delivery stages i.e. packaging, shipping, cancellations, delivered, etc., with your eCommerce chatbot. Keep them satisfied till they receive their order.

Enable customers to track their orders in chat. The eCommerce chatbot sends tracking updates instantly, keeping customers in the loop.

Remind your customers to pick up where they left off and complete their orders after they abandon their cart, ensuring higher sales.

Streamline the return, refund, & exchange process with the eCommerce chatbot, allowing customers to initiate & track their requests effortlessly

eCommerce AI bot Captures & qualifies leads in chat such as name, email, phone numbers, etc., letting you plan future marketing campaigns. A time & effort saver.

BotPenguin AI Chatbot Maker
Get Started FREE BotPenguin AI Chatbot Maker

Introduce AI Shopping Assistant On Your Online Store

Train the ChatGPT-driven eCommerce bot to answer FAQs, recommend products, re-engage customers, chat with context, & more.

BotPenguin AI Chatbot Maker

Offer Round-the-Clock Support

Offer 24/7 customer support with an AI bot trained on your purchase process, policies, and product knowledge base with URLs, data sets, FAQ files, & chat history.

BotPenguin AI Chatbot Maker

Keyword & Intent-Based Suggestions

BotPenguin AI Chatbot Maker

AI-Powered Product Search

BotPenguin AI Chatbot Maker

Talk With Context

BotPenguin AI Chatbot Maker

Choose a Brand-Uniform Tone

BotPenguin AI Chatbot Maker

Set Up Shop on WhatsApp: eCommerce Chatbot for WhatsApp

Create a one-stop ECommerce shop for all of your consumers' needs on your WhatsApp, from sending out product brochures to tracking orders.

Showcase your products and services to your customers.

Remind customers about their abandoned carts and encourage them to complete their purchase.

Provide exclusive discounts and offers to attract more customers.

Help your customers by processing return, refund, & exchange requests in WhatsApp DMs.

BotPenguin AI Chatbot Maker

Notify customers about low stock of their favorite products.

Allow customers to track their orders in real-time.

Enable customers to place cash-on-delivery orders for convenience.

Set personalized reminders for customers unique to your delivery process.

BotPenguin AI Chatbot Maker
Create WhatsApp Bot BotPenguin AI Chatbot Maker

Chatbots for eCommerce Store: Benefits that Keeps on Growing

Outshine your competitors with a generative AI chatbot serving your customers day & night. Reduce cart abandonment, save sales agents’ time, Fasten the checkout process, & more.

BotPenguin AI Chatbot Maker

Get More Sales

Increase conversion rates and drive more sales by providing product catalogs & tailored suggestions.

BotPenguin AI Chatbot Maker

Reduce Operational Costs

BotPenguin AI Chatbot Maker

Save Your Agents' Time

BotPenguin AI Chatbot Maker

Save Effort to Outreach

BotPenguin AI Chatbot Maker

Acquire More Customers

BotPenguin AI Chatbot Maker

Boost Product Visibility

BotPenguin AI Chatbot Maker

Speed Up the Checkout Process

BotPenguin AI Chatbot Maker

Add an eCommerce Chatbot to Your Favorite Platform

Your customers are scattered across different platforms, so it's good that BotPenguin's omnichannel eCommerce Chatbot works on websites, social sites, and eCommerce platforms.

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Website

Add an eCommerce chatbot to your website to offer shopping assistance to visitors, solve FAQs, show products, and send order notifications, leading to higher conversions.

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Whatsapp

Create a storefront on your WhatsApp with an eCommerce bot. Enable effortless product selection, cart notifications, nurture with drip & boardcasts, & more.

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Facebook

Improve customer interaction on Facebook with an eCommerce bot that facilitates sales, answers customer queries, suggests products, & send promotional DMs.

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Woocommerce

An omnichannel eCommerce chatbot that integrates with your WooCommerce online store and WhatsApp, providing a one-stop solution for customer assistance and sales.

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Shopify

Add an AI bot to your Shopify store & WhatsApp. Let customers view product catalog, make payments, get order updates, request refunds, returns, & more.

Create eCommerce Bot arrow_forward

Get More Eyes on Your Products with AI-driven eCommerce Chatbot

Set up marketing automation with a chatbot for eCommerce & receive better CTR than emails & ads. Get seen & sold with targeted nurturing via drip, broadcasts, product notifications, etc.

Automate targeted marketing campaigns at optimal timings with the eCommerce chatbot, ensuring maximum engagement and conversions.

Recover abandoned carts by offering exclusive discounts through the generative AI chatbot, motivating customers to complete their purchase.

Notify customers about limited stock availability in real-time through the chatbot, encouraging prompt purchases before items run out.

Increase order value by suggesting complementary products and upgrades to customers during their chatbot interaction.

BotPenguin AI Chatbot Maker

Deliver personalized coupon codes directly to customers via the chatbot, incentivizing them to make a purchase and enhancing customer satisfaction.

Retain potential lost customers by providing enticing discounts when they attempt to leave your website or chat.

Ensure customer satisfaction by sending personalized follow-up messages, resolving any issues, and offering additional assistance.

Celebrate customers on their special day with personalized birthday greetings and exclusive offers, building customer loyalty and engagement.

BotPenguin AI Chatbot Maker

Let the Chatbot Capture Hot Leads & Facilitate Appointment Booking

Use the eCommerce bot to generate leads with natural conversations. Plus, customers can book appointments from chat. Sync the captured data over to your CRM.

Capture & Qualify Leads

Engage potential customers with personalized and automated conversations to generate and qualify leads.

Send the Leads Data To Your CRM

Ensure that all lead data is automatically synced with your CRM for easy tracking and follow-up.

Upload Your Existing Customer List

Transfer your prospect or customer list from other platforms to BotPenguin and stay connected with your customer base.

BotPenguin AI Chatbot Maker

Book Appointments In Chat

BotPenguin integrates with Google Calender, Simplybook, & Calendly, & more to help customers appointment appointments 24/7.

Integrate With Your Booking Tool

Seamlessly integrate the chatbot with your existing booking tool to streamline the appointment booking process.

BotPenguin AI Chatbot Maker

eCommerce Chatbot Powers Up Your customer Support

Keep the customer support strong with our ChatGPT-driven ECommerce Chatbot doing the heavy lifting. Help customers with product enquiries, order issues, policy FAQs, & more.

Engage in real-time conversations and provide instant support to customers through the eCommerce chatbot's live chat feature.

Collaborate with your sales teams by adding them to the eCommerce chatbot platform, allowing them to assist customers and drive sales.

Seamlessly integrate the eCommerce chatbot with your existing ticketing systems, ensuring smooth customer issue management and resolution.

Organize and categorize customers based on their interactions and preferences with the chatbot, enabling personalized support and marketing campaigns.

BotPenguin AI Chatbot Maker

Connect the eCommerce chatbot to your preferred (CRM) system, be it HubSpot, Zoho, Agile, etc., keeping a unified customer database & enhancing customer service.

Access and manage all customer interactions in a centralized inbox, ensuring efficient communication and consistent support across multiple channels.

Gather comprehensive customer data through the chatbot, enabling in-depth customer profiling for personalized support and targeted marketing.

The eCommerce chatbot can get valuable feedback from customers, allowing you to improve your products, services, and overall customer experience.

BotPenguin AI Chatbot Maker

Boost eCommerce Sales & Streamline Support Across Industries

Rake in the cash for your eCommerce store with AI Chatbot. Be it Clothing, skincare, home decor, health, grocies, or more, your AI bot has got your back.

BotPenguin AI Chatbot Maker

Fashion

Send trendy recommendations, effortless shopping, style advice, personalized outfits, & updates.

BotPenguin AI Chatbot Maker

Skincare & Cosmetics

BotPenguin AI Chatbot Maker

Health & Wellness

BotPenguin AI Chatbot Maker

Computer & Consumer Electronics

BotPenguin AI Chatbot Maker

Home Decor

BotPenguin AI Chatbot Maker

BotPenguin AI Chatbot Maker

Groceries & Food

Send grocery catalog in chat, recipe suggestions, meal planning assistance, & give dietary advice anytime.

BotPenguin AI Chatbot Maker

Digital Services

BotPenguin AI Chatbot Maker

Pet Care

BotPenguin AI Chatbot Maker

Auto and Parts

BotPenguin AI Chatbot Maker

Launch Your eCommerce Chatbot in 2 minutes With Business-Ready Templates

Be it Pizza store or answer queries, you can keep it human friendly with our chatbot templates.

eCommerce Product Catalog
Showcase and sell your products with an interactive catalog experience.
Answer Ecommerce Queries
Keep it fast and glorious with BotPenguin answering most of the queries.
Pizza Store
Take orders or help your customers track their delicious pizza.
Eatery Order
Streamline food ordering process & tracking with an efficient AI bot.
Flower Delivery
Help your customers track their delivery efforlessly.
Car Rental
Provide hassle-free car rental services with easy bookings and assistance.

Everyone Loves Native Integrations and So Does BotPenguin

No need to pay any fee for integrations, like ever. With its 60+ native integrations, BotPenguin plays well with others for the best ecommerce experience.

LeadSquared

BotPenguin AI Chatbot Maker

Zoho CRM

BotPenguin AI Chatbot Maker

Plivo

BotPenguin AI Chatbot Maker

GetResponse

BotPenguin AI Chatbot Maker

Zendesk

BotPenguin AI Chatbot Maker

Helpdesk

BotPenguin AI Chatbot Maker

Groove CRM

BotPenguin AI Chatbot Maker

ChatGPT

BotPenguin AI Chatbot Maker

Bitrix 24

BotPenguin AI Chatbot Maker

Hubspot

BotPenguin AI Chatbot Maker

Google sheets

BotPenguin AI Chatbot Maker

GoHigh Level

BotPenguin AI Chatbot Maker

Pabbly

BotPenguin AI Chatbot Maker

Simply Book

BotPenguin AI Chatbot Maker

Zapier

BotPenguin AI Chatbot Maker

Drip CRM

BotPenguin AI Chatbot Maker

Freshdesk

BotPenguin AI Chatbot Maker

Jira

BotPenguin AI Chatbot Maker

Cooper

BotPenguin AI Chatbot Maker

Google Calendar

BotPenguin AI Chatbot Maker

ChatGPT

BotPenguin AI Chatbot Maker

LeadSquared

BotPenguin AI Chatbot Maker

Zoho CRM

BotPenguin AI Chatbot Maker

Plivo

BotPenguin AI Chatbot Maker

GetResponse

BotPenguin AI Chatbot Maker

Zendesk

BotPenguin AI Chatbot Maker

Helpdesk

BotPenguin AI Chatbot Maker

Groove CRM

BotPenguin AI Chatbot Maker

Bitrix 24

BotPenguin AI Chatbot Maker

Hubspot

BotPenguin AI Chatbot Maker

Google sheets

BotPenguin AI Chatbot Maker

Zapier

BotPenguin AI Chatbot Maker

Drip CRM

BotPenguin AI Chatbot Maker

Freshdesk

BotPenguin AI Chatbot Maker

Jira

BotPenguin AI Chatbot Maker

Cooper

BotPenguin AI Chatbot Maker

Google Calendar

BotPenguin AI Chatbot Maker

Frequently Asked Questions

An eCommerce chatbot is an AI-powered tool that automates tasks like customer support, show product catalogs, accept payments, order status updates, process return & refunds, and order tracking in chat.

You can train ChatGPT on product data, store policies, domentations, online store url, and FAQs to assist customers, recommend products, and personalize interactions for better eCommerce experiences.

Create an eCommerce bot by defining its purpose, training it on relevant data, integrating with platforms, and optimizing for customer engagement.

Bots enhance e-commerce by automating tasks, providing personalized experiences, improving customer service, and increasing sales through targeted interactions.

BotPenguin stands out for eCommerce with robust features like order tracking, automated customer support, cart abandonment recovery, personalized product recommendations, and seamless payment integrations.

An online shopping bot is an AI-powered tool that assists users in various stages of their shopping journey, from product discovery to checkout and beyond.

AI in e-commerce improves customer experience with 24/7 support & FAQ resolution, AI Live chat, drives sales with personalized recommendations, AI-driven product search, etc.

A chatbot in marketing is an AI tool used to engage customers, run loyalty program, send gift cards, nurture with drip & broadcast campaigns, & more.

An example of an eCommerce chatbot is one that assists customers in finding products, answering queries, and facilitating transactions seamlessly within a messaging platform.

A B2B chatbot is an AI-powered tool designed to assist businesses in managing inquiries, processing orders, and providing support to other businesses.

Create a WhatsApp bot for eCommerce using platforms like BotPenguin, which offer easy-to-use tools for building and deploying chatbots on WhatsApp.

Use WhatsApp in eCommerce to engage customers, provide support, send order updates, offer personalized recommendations, and facilitate transactions seamlessly through payment gateway integration.

Yes, BotPenguin allows you to create a WhatsApp chatbot for free, offering 100 conversations per month.

What our Customers say

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BotPenguin can help your eCommerce platform grow, for free!