eCommerce Product Catalog
Showcase and sell your products with an interactive catalog experience.
Get an AI chatbot for your eCommerce 🛍️ store
Send cart reminders, get payments, capture leads, & give order updates. Easier checkouts, higher sales. Bring your store to your the customer’s fingertips with our AI ecommerce chatbot.
*FREE Forever plan. No Credit Card Required.
Trusted by 40,000+ Global Brands
Display Products, Sell & Notify with a Generative AI eCommerce Chatbot.
Sell your products like a dream with organized catalogs & product recommendations in chat. Send abandoned cart notifications, enable order tracking & much more.
Answer Product Queries
The ChatGPT-driven eCommerce chatbot trained on your product catalogs, documentation, etc., swiftly responds to customer queries, ensuring instant & accurate information.
Show Product Catalogs
Send Product Recommendations
Payment Gateway Integrations
Take Order Confirmation
Send Order Notifications
Update customers about different delivery stages i.e. packaging, shipping, cancellations, delivered, etc., with your eCommerce chatbot. Keep them satisfied till they receive their order.
Allow Order Tracking
Re-target Abandoned Carts
Process Return, Refund, & Exchange
Collect Solid Leads
Introduce AI Shopping Assistant On Your Online Store
Train the ChatGPT-driven eCommerce bot to answer FAQs, recommend products, re-engage customers, chat with context, & more.
Offer Round-the-Clock Support
Offer 24/7 customer support with an AI bot trained on your purchase process, policies, and product knowledge base with URLs, data sets, FAQ files, & chat history.
Keyword & Intent-Based Suggestions
AI-Powered Product Search
Talk With Context
Choose a Brand-Uniform Tone
Set Up Shop on WhatsApp: eCommerce Chatbot for WhatsApp
Create a one-stop ECommerce shop for all of your consumers’ needs on your . WhatsApp, from sending out product brochures to tracking orders.
Send Product Catalog
Showcase your products and services to your customers.
Recover abandoned carts
Discounts and Offers
Streamline Return, Refund, & Exchange
Stock Left Alerts
Notify customers about low stock of their favorite products.
Order Tracking
COD Order placement
Create Custom Reminders
Chatbots for eCommerce Store: Benefits that Keeps on Growing
Outshine your competitors with a generative AI chatbot serving your customers day & night. Reduce cart abandonment, save sales agents’ time, Fasten the checkout process, & more.
Get More Sales
Increase conversion rates and drive more sales by providing product catalogs & tailored suggestions.
Reduce Operational Costs
Automate customer support tasks & reduce the need for human intervention, saving on operational expenses.
Save Your Agents Time
Free up your sales agents from repetitive inquiries, allowing them to focus on more complex and valuable tasks.
Save Effort to Outreach
Let the chatbot handle follow-ups on existing & potential customers, saving time and effort.
Acquire More Customers
Engage potential customers with personalized human-like interactions, expanding your customer base.
Boost Product Visibility
Chatbots have high open rates, ensuring more exposure for your products and promotions.
Speed Up the Checkout Process
Streamline the shopping journey by facilitating product search & buying through chat.
Add an eCommerce Chatbot to Your Favorite Platform
Your customers are scattered across different platforms, so it’s good that BotPenguin’s omnichanneleCommerce Chatbot works on websites, social sites, and eCommerce platforms.
Create a storefront on your WhatsApp with an eCommerce bot. Enable effortless product selection, cart notifications, nurture with drip & broadcasts, & more.
Messenger
Messenger
Improve customer interaction on Facebook with an eCommerce bot that facilitates sales, answers customer queries, suggests products, & send promotional DMs.
Website
Website
Add an eCommerce chatbot to your website to offer shopping assistance to visitors, solve FAQs, show products, and send order notifications, leading to higher conversions.
Woocommerce
Woocommerce
An omnichannel eCommerce chatbot that integrates with your WooCommerce online store and WhatsApp, providing a one-stop solution for customer assistance and sales.
Shopify
Shopify
Add an AI bot to your Shopify store & WhatsApp. Let customers view product catalog, make payments, get order updates, request refunds, returns, & more.
Get More Eyes on Your Products with AI-driveneCommerce Chatbot
Set up marketing automation with a chatbot for eCommerce & receive better CTR than emails & ads. Getseen & sold with targeted nurturing via drip, broadcasts, product notifications, etc.
Schedule Drip & Broadcast Campaigns
Automate targeted marketing campaigns at optimal timings with the eCommerce chatbot, ensuring maximum engagement and conversions.
Abandoned Cart Discount
Limited Stock Alerts
Upsell & Cross-Sell
Send Coupon Codes
Deliver personalized coupon codes directly to customers via the chatbot, incentivizing them to make a purchase and enhancing customer satisfaction.
Exit Intent Discount
Post Sales Follow-Up
Birthday Greeting
Let the Chatbot Capture Hot Leads & Facilitate Appointment Booking
Use the eCommerce bot to generate leads with natural conversations. Plus, customers can book appointments from chat. Sync the captured data over to your CRM.
Capture & Qualify Leads
Engage potential customers with personalized and automated conversations to generate and qualify leads.
Send the Leads Data To Your CRM
Upload Your Existing Customer List
Book Appointments In Chat
BotPenguin integrates with Google Calender, Simplybook, & Calendly, & more to help customers appointment appointments 24/7.
Integrate With Your Booking Tool
eCommerce Chatbot Powers Up Your customer Support
Keep the customer support strong with our ChatGPT-driven ECommerce Chatbot doing the heavy lifting. Help customers with product enquiries, order issues, policy FAQs, & more.
Live Chat with customers
Engage in real-time conversations and provide instant support to customers through the eCommerce chatbots live chat feature.
Add your Customer Support Teams
Integrate With Your Ticketing Systems
Add Tags & Segment Customers
Integrate With Your CRM
Connect the eCommerce chatbot to your preferred (CRM) system, be it HubSpot, Zoho, Agile, etc., keeping a unified customer database & enhancing customer service.
Unified Inbox
Detailed Customer Profiling
Collect Feedback
Boost eCommerce Sales & StreamlineSupport Across Industries
Rake in the cash for your eCommerce store with AI Chatbot. Be it Clothing, skincare, home decor, health,groceries, or more, your AI bot has got your back.
Fashion
Send trendy recommendations, effortless shopping, style advice, personalized outfits, & updates.
Skincare & Cosmetics
Health & Wellness
Computer & Consumer Electronics
Home Decor
Groceries & Food
Send grocery catalog in chat, recipe suggestions, meal planning assistance, & give dietary advice anytime.
Digital Services
Pet Care
Auto and Parts
Launch Your eCommerce Chatbot in 2 minutes With Business-Ready Templates
Be it Pizza store or answer queries, you can keep it human friendly with our chatbot templates.
Answer Ecommerce Queries
Keep it fast and glorious with BotPenguin answering most of the queries.
Pizza Store
Take orders or help your customers track their delicious pizza.
Eatery Order
Streamline food ordering process & tracking with an efficient AI bot.
Flower Delivery
Help your customers track their delivery effortlessly.
Car Rental
Provide hassle-free car rental services with easy bookings and assistance.
Everyone Loves Native Integrations andSo Does BotPenguin
No need to pay any fee for integrations, like ever. With its 80+ native integrations, BotPenguin plays well with others for the best ecommerce experience.
and more than 80+ tools to integrate
Frequently Asked Questions
What is eCommerce chatbot?
An eCommerce chatbot is an AI-powered tool that automates tasks like customer support, show product catalogs, accept payments, order status updates, process return & refunds, and order tracking in chat.
How do I use ChatGPT for eCommerce?
How to create eCommerce bot?
How do bots affect e-commerce?
What is the best chatbot for ecommerce?
What is online shopping bot?
What are the benefits of using AI in e-commerce?
What is a chatbot in marketing?
What is an example of ecommerce chatbot?
What is B2B chatbot?
How do I create a WhatsApp bot for ecommerce?
How can I use WhatsApp in ecommerce?
Is WhatsApp chatbot free?
What our Customers say
Delivering value, earning trust. Hear good words about BotPenguin on these platforms
G2
"Their ability to execute in a timely manner. If you want to start an AI Chatbot business then this is the place. - They have a great work environment, and know how important it is to be efficient."
- Gustav Louv
5-Star Rating
Capterra
"We are using BotPenguin for our Facebook bots, responding to Facebook messages automatically. Currently handling millions of messages on a monthly basis and really great product."
- Twana D.
4.6-Star Rating
Trustpilot
"Its Whatsapp Automation with API is really practical for sales & marketing objective. If it comes with analytics about campaign result it will be awesome."
- BD Michae
5-Star Rating
Good Firms
"Their timely communication is the reason for the great project management. Our descriptions are precisely translated into needs by BotPenguin, and they possess the necessary skill set to execute features in a timely manner."
- Yashi Amola
5-Star Rating
Crozdesk
"The team at BotPenguin contributed knowledge not just about using Generative AI but also about how these technologies may be customized to meet our needs in the asset and wealth management industry. It was amazing how well they could convert difficult technical ideas into workable, approachable solutions. Furthermore, the team at BotPenguin has shown a remarkable capacity for creative problem-solving, as demonstrated by their approach to challenging project specifications."
- Phil Johnson
5-Star Rating