G2
"Their ability to execute in a timely manner. If you want to start an AI Chatbot business then this is the place. - They have a great work environment, and know how important it is to be efficient."
- Gustav Louv
5-Star Rating
BotPenguin Chatbot ROI Calculator For Customer Support
Find out how much you will save on support costs if you implement a chatbot.
Let’s Calculate Your Savings
Answer simple questions, hit calculate, and view presentable results.
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Frequently Asked Questions
How to calculate Chatbot ROI without numbers?
Calculating ROI typically involves numbers. If you don't have specific figures, make educated estimates based on industry averages or similar ventures.
How to calculate Chabot ROI without profit?
Profit is integral to the ROI formula. Instead of hard profit, use related metrics, such as customer satisfaction, retention, or conversion rates, which indirectly impact profitability.
How profitable are chatbots?
Profitability varies greatly depending on usage and design. Efficient chatbots can significantly reduce customer service costs, increase engagement, drive sales, and provide a substantial return on investment.
What is the average engagement rate for a chatbot?
Engagement rates differ based on the bot's purpose and design, as well as user demographics. Some chatbots maintain user engagement rates upwards of 80% within the first week.
What is the Chatbot ROI formula?
To calculate chatbot ROI, subtract the bot's operational costs from benefits gained (like saved labor costs or increased sales), then divide by the operational costs. Express the result as a percentage.
What our Customers say
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Capterra
"We are using BotPenguin for our Facebook bots, responding to Facebook messages automatically. Currently handling millions of messages on a monthly basis and really great product."
- Twana D.
4.6-Star Rating
Trustpilot
"Its Whatsapp Automation with API is really practical for sales & marketing objective. If it comes with analytics about campaign result it will be awesome."
- BD Michae
5-Star Rating
Good Firms
"Their timely communication is the reason for the great project management. Our descriptions are precisely translated into needs by BotPenguin, and they possess the necessary skill set to execute features in a timely manner."
- Yashi Amola
5-Star Rating
Crozdesk
"The team at BotPenguin contributed knowledge not just about using Generative AI but also about how these technologies may be customized to meet our needs in the asset and wealth management industry. It was amazing how well they could convert difficult technical ideas into workable, approachable solutions. Furthermore, the team at BotPenguin has shown a remarkable capacity for creative problem-solving, as demonstrated by their approach to challenging project specifications."
- Phil Johnson
5-Star Rating
