Pricing: The Tidio pricing model is based on the number of active users, which is unsuitable for most businesses. Plus, it is expensive.
BotPenguin vs tidio
Searching for the Perfect Tidio Alternative? Learn why BotPenguin is the Best Alternative to Tidio
Upgrade to BotPenguin for marketing campaigns, native CRM integrations, AI-powered customer support with live chat, and a centralized chat inbox.
FREE Forever plan. No Credit Card Required.
How is BotPenguin the alternative to Tidio?
BotPenguin brings 60+ native integrations for appointment booking, marketing automation, and live chat, smoothly merging humans and AI, while offering simple and affordable pricing models.
Extra Features at Reduced Cost
BotPenguin at $50 per annum, Tidio at $190. Essentially, you can get a Tidio alternative for 4x less.
Enjoy Unlimited Chatbots
Both platforms offer unlimited chatbots per account but as Tidio alternative BotPenguin offers 4x the number of conversations.
Explore Multiple Platforms
You can build BotPenguin Chatbots Website, Live Chat, WhatsApp, SMS, Facebook, Instagram, & Telegram. Tidios does all that, except Telegram.
Voice-Support
BotPenguin offers voice support with Twilio integration. Tidio lacks this feature.
Which One is the better Chatbot Alternative??
BotPenguin offers better pricing, channel integration, conversational AI, and voice support, making it one of the best Tidio alternative.
BotPenguin
Tidio
| Website |
| ||
| |||
| Facebook Messenger |
| ||
| Telegram |
| ||
| Landing Pages |
| ||
| Instagram Chatbot |
| ||
| MS Teams Chatbot |
|
| No code Chatbot builder |
| ||
| Native website widget |
| ||
| Ease to manage Bot Installation, and functionality |
| ||
| Easy to navigate UI with placeholders, help text and tutorials |
| ||
| Add team members and provide them role based access |
| ||
| Multilingual Capabilities |
| ||
| Free bot designing support |
| ||
| Customizable reports |
| ||
| Personalized onboarding and free Bot designing support |
|
| Multi channel Live Chat support |
| ||
| Human handover and real time user simulation with typing delays |
| ||
| Voice support for Bot users |
| ||
| Smart Intuitive responses based on keywords |
| ||
| User segments based on Tag/Attributes for campaigns and broadcasts |
| ||
| Schedule drip campaigns for customer onboarding journeys |
| ||
| Schedule broadcasts message |
| ||
| WhatsApp Automation to manage catalogs, orders and automated responses |
| ||
| Omnichannel customer support via phone, email, chat, WhatsApp |
| ||
| View conversation history of users |
|
| Data Analytics, bot-wise and based on leads/messages |
| ||
| View and download customizable data of subscribers |
| ||
| Block specific IPs, URLs or Country Codes |
|
| Total Number Of Integrations |
| ||
| No-Code Integration with all available and custom CRMs/Apps |
| ||
| Enterprise-grade Security, SSL encryption |
| ||
| WhatsApp API |
| ||
| Enterprise Integrations |
| ||
| ChatGPT |
|
| Knowledge base with Help Center, FAQs, Tutorials |
| ||
| Affiliate programs and White label reseller plans |
|
6 Reasons to switch to a Tidio alternative today!
AI Chatbot: Tidio offers its own AI called Lyro, an add-on at $39 per month.
WhatsApp API: Tidio lacks WhatsApp API integration, preventing chatbot communication with WhatsApp Business for marketing.
Limited Templates: Tidio chatbots come with pre-defined templates limited to sales & support.
Limited Native Integrations: Although Tidio provides 37 direct integrations, it is much less than other chatbot platforms.
Superficial Analytics: Tidio Chatbots lacks customizable analytics and reporting for resolved conversations compared to BotPenguin.
What makes BotPenguin the perfect Tidio Alternative
Integrate with ChatGPT to create a chatbot with conversational AI capabilities for free.
Put a label on your contacts and segment them based on your marketing needs
Manage all conversations in one place with a Unified Chat Inbox for all platforms.
Extend your expertise with native 60+ integrations without paying a dime.
Offer omnichannel support – your helping hand at all customer touchpoints.
Automate WhatsApp, Instagram ,Facebook, & Telegram marketing with Broadcasting and drip campaigns.
Check out other comparisons
Take the best decision with BotPenguin
Intercom vs Wati
Wati's got WhatsApp, Intercom's all channel uber cool. BotPenguin gives everything, including ChatGPT integration.
Intercom vs Tidio
Tidio can outsmart Intercom on chatbots, Intercom plays on scale and range. BotPenguin does both.
Intercom vs ManyChat
Intercom is a customer messaging platform. ManyChat is marketing automation. BotPenguin is automation on steroids!
Frequently Asked Questions
Is Tidio chatbot worth it?
Tidio's pricing model can be unsuitable for most businesses, making it expensive. It also lacks features like WhatsApp API integration, Telegram chatbot, Facebook comments auto-reply, live chat ticketing, and detailed analytics that other chatbot platforms provide. Therefore, switching to a Tidio alternative like BotPenguin can be better.
Which chatbot provider is the perfect alternative to Tidio?
BotPenguin is a better choice than Tidio in terms of pricing, automation, integrations, conversational AI, and omnichannel support. Hence, it is the best Tidio alternative out there.
Is Tidio a good chatbot?
Tidio is a decent chatbot platform, but compared to alternatives like BotPenguin, it lacks certain valuable features such as 60 native integrations, detailed analytics, Facebook automation, and WhatsApp API integration.
Does Tidio support WhatsApp?
Tidio does not offer WhatsApp API integration, essential for setting up sophisticated WhatsApp chatbots tailored to your business-specific use case. On the other hand, Tidio alternatives like BotPenguin do offer scalable WhatsApp chatbots capable of broadcasts, drip chat flows, campaigns, sales, appointment booking, ticketing, etc.
Is there any free alternative to Tidio?
BotPenguin offers a free lifetime plan that includes 2000 monthly messages with 30 days of data storage, making it a good Tidio alternative.
What our Customers say
Delivering value, earning trust. Hear good words about BotPenguin on these platforms
G2
"Their ability to execute in a timely manner. If you want to start an AI Chatbot business then this is the place. - They have a great work environment, and know how important it is to be efficient."
- Gustav Louv
5-Star Rating
Capterra
"We are using BotPenguin for our Facebook bots, responding to Facebook messages automatically. Currently handling millions of messages on a monthly basis and really great product."
- Twana D.
4.6-Star Rating
Trustpilot
"Its Whatsapp Automation with API is really practical for sales & marketing objective. If it comes with analytics about campaign result it will be awesome."
- BD Michae
5-Star Rating
Good Firms
"Their timely communication is the reason for the great project management. Our descriptions are precisely translated into needs by BotPenguin, and they possess the necessary skill set to execute features in a timely manner."
- Yashi Amola
5-Star Rating
Crozdesk
"The team at BotPenguin contributed knowledge not just about using Generative AI but also about how these technologies may be customized to meet our needs in the asset and wealth management industry. It was amazing how well they could convert difficult technical ideas into workable, approachable solutions. Furthermore, the team at BotPenguin has shown a remarkable capacity for creative problem-solving, as demonstrated by their approach to challenging project specifications."
- Phil Johnson
5-Star Rating
