Greet customers with custom welcome messages
Boost CLTV with SaaS Chatbot for Rapid Business Growth
Automate business communication with an omnichannel SaaS chatbot that can help your business deliver world-class customer support 24/7.
FREE Forever plan. No Credit Card Required.
Trusted by 40,000+ Global Brands
Ensure Customers can Contact through any Platform at anytime with the 24/7 Online SaaS Chatbot
Maximize your customer reach by giving them a point of contact on all social platforms throughout the day.
Utilize AI on WhatsApp for personalized conversation and grow your business with BotPenguin’s chatbot maker.
Serve your customers on Facebook 24/7 and enhance user experience with the best customer support.
Telegram
Run our Telegram chatbot maker to create your custom SaaS chatbot tailored to your interests.
Website
Simplify lead generation, appointment booking, product marketing, and more with our chatbot for SaaS businesses.
Automate replies to messages, stories, and comments to enhance user experience and engagement.
MS Teams
Use MS Teams AI chatbot for smooth collaboration, task automation, and FAQ handling.
Client Acquisition and Conversion made easy with AI SaaS Chatbot
Personalize every interaction with your customers on every platform with the SaaS chatbot and ensure maximum leads are being captured and pushed down the customer journey.
Capture more Leads
Collect more customer data using chatbot for SaaS with 24/7 availability.
Train AI Chatbot
Fasten customer response time by training your chatbot to automate query resolution.
Appointment Scheduling
Shorten the customer journey by allowing demo bookings straight from SaaS chatbot.
Marketing Campaigns
Reach out to interested prospects and deliver tailored marketing campaigns.
Unified Inbox
Manage conversations and support agents across all platforms from one inbox.
Custom LLM & ChatGPT 4o
Integrate your SaaS chatbot with latest ChatGPT model or any desired LLM.
Chatbot Personality
Use custom prompts and pre-defined fields to give your AI SaaS chatbot desired persona.
Contextual Conversation
Increase conversion effectiveness with SaaS chatbot that adapts to client’s mood and conversations.
Customize all features of your SaaS Chatbot according to your Business Requirements
From feature addition to design changes, BotPenguin’s tech team will ensure all your special requests are completed to ensure a world-class SaaS chatbot for your business.
Custom branding
Remove all BotPenguin branding and customize the design according to your brand guidelines.
Custom Product
Our dedicated engineering teams will develop custom features for you while ensuring you receive regular product updates.
Custom Chat Flows
Get tailored chat flows for all your unique business needs developed by our team.
Custom integrations
Integrate any desired tools seamlessly with your SaaS chatbot to ensure ease of data transfer.
Partnership Plans
Bundle your services with our AI chatbots under your brand as white label chatbot partner for increased revenue.
Enterprise-Grade Security for Guaranteed Data Security
Your security is our priority. Use SaaS chatbot which comes with highest grade security compliances and regular audits.
GDPR & CCPA Compliance
To ensure maximum data privacy of all the important information which the chatbot can have access to.
Data Encryption
We use HTTPS protocols and industry-grade encryption to ensure data safety and security.
Role-based Access
Even within the team, manage the permissions granted to people in different roles.
Audit Logs
We remain transparent with latest security and terms & conditions updates on a regular basis.
Leverage SaaS Chatbot to Automate your Sales & Marketing Campaigns profitably
Efficiently utilize the resources of your company to develop higher quality products and optimize operations while the SaaS chatbot will ensure maximum leads are generated and sent to your sales team for conversions.
Seamless lead generation
Collect customer details with ease or in a conversational way for better engagement.
Effective sales
Manage Sales on website, WhatsApp or Facebook - Turn visitors into customers - turn traffic into revenue; Transform conversations to new admissions.
Display service catalog
Show your service catalog to your customers on WhatsApp, Facebook, and website.
Live chat
Engage immediately with your customers using live chat for improved customer satisfaction.
Feedbacks
Collect Feedback and reviews from your customers using SaaS chatbot
Unified Chat Inbox
Unified Chat Inbox for your sales team to stay in touch with customers.
Save Cost on Customer Support while delivering enhanced Customer Satisfaction
Engage better with SaaS AI chatbot and provide personalized as well as accurate answers to customer’s query within seconds to improve overall customer satisfaction score.
24/7 omnichannel availability
User behaviour and journey analytics
Manage customer support team efficiently with unified inbox
Personalize messages with GIFs, images, docs, or links
Train SaaS chatbot on all existing data for FAQs resolution
Integrate ticketing system for smoother support
Collect feedback, conduct surveys and gather ratings
Upscale your SaaS Business with free Chatbot Templates
Get ready-made chatflow of an engaging and personalzied chatbot for SaaS industry. Install it for free and deploy your own SaaS support agent.
Lead Generation Chatbot Template
Generate leads easily with AI chatbot for SaaS.
Customer Support Chatbot Template
Ease the work of your support team with chatbot for SaaS agents.
Appointment Booking Chatbot Template
Provide appointment booking option straight from the SaaS chatbot for quick conversions.
More Features to ensure you choose the Best SaaS Chatbot
BotPenguin constantly takes user’s feedback and analyses the market trends to launch features and update which meet the business requirements in the msot efficient and fastest manner.
Live Chat Support
Human Agent Handoff
Free Chatbot Templates
WhatsApp Green tick Verification
No coding chatbot maker
Drag & Drop Chatbot Visualizer
Advanced Customer Analytics
Notes, Tags, and Quick Replies
Custom Integrations with all Third Party Applications & Tools
In addition to 80+ native app integrations offered by BotPenguin, any software that has an API can be simply integrated with your SaaS chatbot on demand.
and more than 80 tools to integrate
What our Customers say
Delivering value, earning trust. Hear good words about BotPenguin on these platforms
G2
"Their ability to execute in a timely manner. If you want to start an AI Chatbot business then this is the place. - They have a great work environment, and know how important it is to be efficient."
- Gustav Louv
5-Star Rating
Capterra
"We are using BotPenguin for our Facebook bots, responding to Facebook messages automatically. Currently handling millions of messages on a monthly basis and really great product."
- Twana D.
4.6-Star Rating
Trustpilot
"Its Whatsapp Automation with API is really practical for sales & marketing objective. If it comes with analytics about campaign result it will be awesome."
- BD Michae
5-Star Rating
Good Firms
"Their timely communication is the reason for the great project management. Our descriptions are precisely translated into needs by BotPenguin, and they possess the necessary skill set to execute features in a timely manner."
- Yashi Amola
5-Star Rating
Crozdesk
"The team at BotPenguin contributed knowledge not just about using Generative AI but also about how these technologies may be customized to meet our needs in the asset and wealth management industry. It was amazing how well they could convert difficult technical ideas into workable, approachable solutions. Furthermore, the team at BotPenguin has shown a remarkable capacity for creative problem-solving, as demonstrated by their approach to challenging project specifications."
- Phil Johnson
5-Star Rating
Frequently Asked Questions
How can SaaS chatbot benefit my business?
A SaaS chatbot automates customer interactions across platforms, boosting engagement, lead capture, and support 24/7.
Can chatbot for SaaS improve customer experience?
It maximizes CLTV (Customer Lifetime Value) by personalizing interactions, automating campaigns, and ensuring omnichannel communication on WhatsApp, Facebook, and more.
Can the SaaS chatbot be customized to match the brand identity?
Yes, BotPenguin offers white-label chatbot solutions, allowing custom branding, chat flows, and seamless integrations to match your business needs.
What platforms can the BotPenguin SaaS chatbot integrate with?
BotPenguin integrates with WhatsApp, Facebook, Instagram, MS Teams, CRMs, and other tools, ensuring smooth data flow across systems.
How does the BotPenguin SaaS chatbot enhance customer support?
It offers 24/7 support with human-agent handoff, unified inbox, automatedFAQs, and personalized responses to enhance userexperience.
Is my data secure with AI SaaS chatbot?
Yes, BotPenguin ensures enterprise-grade security with data encryption, GDPR and CCPA compliance, and role-based access controls.
