Experience the best chatbot features in the business with BotPenguin.

Explore what makes BotPenguin the best conversational chatbot in the market. Learn how we make building automated customer interactions scalable and simple.

FREE Forever Plan, No Credit Card Required

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If you’re ready then we are ready

We’re. Whether ready for your business growth or you're a one-man-army or a large enterprise, we’ve got a solution for you!

BotPenguin to the infinity and beyond!

BotPenguin goes beyond the limit since you decide how the chat goes. For starters, you can create how the chat flows in a chatbot conversation and how the flow redirects.

Create easy chat flows with Drag and Drop Chatbot Builder.

Not a coder? No problem, we do it in “no code” style.

Bored of basic, lackluster templates? We don’t do that here! Use fun, engaging ready to use Chat flow templates at your disposal

A Chatbot like no other! Omnichannel Chatbot

BotPenguin is ultra cool with presence on multiple platforms and works tirelessly 24/7 to keep your customers happy. It can engage your clients in conversations as if a person would. You also get widgets to help you redirect customers to your website or any page of your choice

Let the visitors be amazed by your awesome chatbot who can collect leads and can perform surveys with ease when they arrive at your landing page.

Why limit yourselves to the web, when you can use Facebook messenger integration to interact and talk to your customers.

Install a chatbot for whatsapp to resolve queries and assist your customers on the go!

There’s always room for more! With BotPenguin’s Chabot solution, your customers can reach you through Telegram, anytime!

Our solution is omnichannel and it proves its worth on the website as a 24/7 live chatbot for any queries. Trust me, it is a workaholic bot!

Unified Chat Inbox and Live Chat

Handle all incoming chats through our world-class, feature-laden Live Chat interface. Respond to complex queries from one integrated interface and keep tabs on all customers through one single console for all platforms.

Telegram

Be available for your customers 24x7, anytime, anywhere. Be it whatsapp or facebook or your website, we got it all!

Unified Chat Inbox

Recieve all your customer questions and visitor queries in a one simple, easy to use console.

Rich Media options

Let your users enjoy an experience of a lifetime with the help of GIFs, emojis or images.

Typing indicator

We are not gods but our typing indicator isn’t less than that.Know what your customers are typing and know their intent.

Saved Replies

Save phrases used extensively to eliminate repetition We got you a tonne of saved replies to save you and your customer’s time!

Visiter list and details

Enrich your customer data by collecting all visitor details : Manage and enrich your subscriber/customer listenrich your customer data by collecting all visitor details

Human handover and Bot Handover

Shift hands smoothly as per business requirement. Play a reverse uno card with bot and agent as per the situation demands.

Teams’ availability

Create effective time slots for your teams to have better chat routing, deciding how the support flows.

User Insights

Visitor details, Detailed and Unified profile: Gain a richer user insight with our chatbot solution for visitor details and create a unified profile for easy marketing campaigns.

Role based access

Streamline your support further by assigning certain roles to a specific team.

Conversation History to refer

No need to CTRL+H! We offer a conversation history to help you get to the heart of the matter.

Assign Notes and Chat Tags

Tag conversations for ease of tracking and sorting. Keep hold of important details using notes. Quite similar to sticky notes, but better.

Ratings

Gather customer satisfaction rating at the end of a conversation. Who doesn’t love ratings! Use this feature to know if a customer was happy with the service provided.

Visitor Status

Showcases if a visitor is online, offline or away

Chat routing

Assigns conversations to available agents using chat routing feature.

Intelligent filters

Manage and filter chats using various filters. Apply custom filters to manage chat for ease of access.Manage and filter chats using various filters.Apply custom filters to manage chat for ease of access.

More power to you with Configurations

Your chatbot, your configurations. Communicate effectively with Your customers in over 20+ languages, receive lead notifications and trigger the chatbot on a certain page or a time. Choose as you wish!

Multilingual

Say goodbye to language barriers. Keep the conversation going in over 20+ languages

Hide chatbot

Keep the chatbot hidden for specific countries and pages of your website, all according to your preferences.

Trigger timer

Decide trigger time for your website chatbot to keep it inline with your customer response

Appointment booking

You can now also schedule appointments like a pro!

Leads on your email

You can acquire email addresses and receive lead notifications by email when someone interacts with BotPenguin

Phone or website?

We make it easy for you to help you provide a customized experience for phone and website users separately

Ready? Get Set and Click!

Enjoy effortless and swift installation of chatbots in few clicks. We love to keep it short and simple.

You can install these plugins on your website with just a simple line of code.

Use WordPress plugin to make it quick and easy

Use the Shopify app integration for an easy and seamless purchasing experience for your customer.

Marketing on a scale has never been more easier

Expand your market outreach with bold marketing campaigns that can engage and retain your customers from any platform whatsoever.

Marketing campaigns with drip and broadcast features. Reach out to a wider audience with the drip and broadcast features with your new marketing campaigns.
You’re now able to design new campaigns for your users on Facebook, WhatsApp and Telegram. All from one panel.
You can build your audience by further implementing our cool widgets like Bar code or website bar, etc.
Import Facebook and WhatsApp contacts to your customer list to retarget them
Create new segments or import existing ones to send separate personalized communication to each of them

Change the game with over 60+ native integrations

No need to pay for integrations,we have more than 60+ at bay to satisfy your integrational needs and no matter what sector they belong to, you get them natively

CRM

No need to look outside for CRM integrations! We got you one, it’s on the house

Ticketing systems

Provide Excellent support to both teams and customers with our indigenious ticketing system integrations.

Marketing

Be it your customer segmentation or analytics tool, we integrate them all. We got you covered there too. Our native integrations for marketing are quite a delight to use.

Sell like never before!

BotPenguin is all in one chatbot that helps you collect leads and helps you push them further into the sales funnel

Product recommendations

Show recommended products that you want to share with your customers on your website.

Automate your lead generation

Automatically capture leads, and turn prospective business prospects into actual deals.

Abandoned cart recovery

Remind customers to complete their purchases when they leave their carts abandoned.

Create a unified customer profile

Get an all in one customer profile with detailed information sourcing from all the platforms like Facebook, WhatsApp or Web.

Easy customer segmentation

Divide and conquer! Create unique customer segments which cater to a specific audience and give them a unique customer experience.

Enhance your Customer Support With BotPenguin

Automate your customer support for a better and responsive service that elevates your customers

Scale your customer support
No matter what the platform, you can be there for your customers with BotPenguin for each platform.
Reduce time to serve customers
Shave down the time on those long calls and minutes with our automations that help you provide a rapid service
Serve your customers 24 by 7
Train BotPenguin to handle customer queries around the clock.
Answer Order status and return queries
You can now set up BotPengiun for answering order status and return queries.
Train BP for FAQs
Let it take care of your customer support. Customers ask a lot of questions and we absolutely love answering them

Awesome Features for everyone

Explore and extend support to any industry you can dabble in

Ecommerce

Create the best marketing campaigns, show products, extend offers, track orders and prolong support. All to take your business to the next level

Healthcare

Send follow-up reminders, book appointments, broadcast offers, keep track of prescriptions by the doctors for faster and easier access to users

Customer Service

Automate your customer service with BotPenguin to provide a super satisfying customer experience. You can train BotPenguin to send satisfaction surveys after each instance

Tour and Travels

Booking could not be any more convenient with BotPenguin. Let your customers book tours and travel effortlessly with easier access to download tickets

Education

Create a better education ecosystem by helping millions of educational institutions by automating admissions, counseling, query resolutions and appointment bookings

Insurance

Answer policy queries, process faster insurance claims and settlement with our chatbot or do a mano a mano with new customers for an interactive experience

Human Resources

Let the hiring be as easy as a cake with our chatbots helping the HR department find the perfect candidate while also letting them sip a lemonade

Skyrocket your business’s growth with BotPenguin