BotPenguin to the infinity and beyond!
BotPenguin’s Chatbot features go beyond the limit since you decide how the chat goes. For starters, you can create how the chat flows in a chatbot conversation and how the flow redirects.
BotPenguin’s Chatbot features go beyond the limit since you decide how the chat goes. For starters, you can create how the chat flows in a chatbot conversation and how the flow redirects.
Let the visitors be amazed by your awesome chatbot who can collect leads and can perform surveys with ease when they arrive at your landing page.
Why limit yourselves to the web, when you can use Facebook messenger integration to interact and talk to your customers.
Install a chatbot for whatsapp to resolve queries and assist your customers on the go!
There’s always room for more! With BotPenguin’s Chatbot solution, your customers can reach you through Telegram, anytime!
Our solution is omnichannel and it proves its worth on the website as a 24/7 live chatbot for any queries. Trust me, it is a workaholic bot!
Be available for your customers 24x7, anytime, anywhere. Be it whatsapp or facebook or your website, we got it all!
Recieve all your customer questions and visitor queries in a one simple, easy to use console.
Let your users enjoy an experience of a lifetime with the help of GIFs, emojis or images.
We are not gods but our typing indicator isn’t less than that.Know what your customers are typing and know their intent.
Save phrases used extensively to eliminate repetition We got you a tonne of saved replies to save you and your customer’s time!
Enrich your customer data by collecting all visitor details : Manage and enrich your subscriber/customer listenrich your customer data by collecting all visitor details
Shift hands smoothly as per business requirement. Play a reverse uno card with bot and agent as per the situation demands.
Create effective time slots for your teams to have better chat routing, deciding how the support flows.
Visitor details, Detailed and Unified profile: Gain a richer user insight with our chatbot solution for visitor details and create a unified profile for easy marketing campaigns.
Streamline your support further by assigning certain roles to a specific team.
No need to CTRL+H! We offer a conversation history to help you get to the heart of the matter.
Tag conversations for ease of tracking and sorting. Keep hold of important details using notes. Quite similar to sticky notes, but better.
Gather customer satisfaction rating at the end of a conversation. Who doesn’t love ratings! Use this feature to know if a customer was happy with the service provided.
Showcases if a visitor is online, offline or away
Assigns conversations to available agents using chat routing feature.
Manage and filter chats using various filters. Apply custom filters to manage chat for ease of access.Manage and filter chats using various filters.Apply custom filters to manage chat for ease of access.
Say goodbye to language barriers. Keep the conversation going in over 20+ languages
Keep the chatbot hidden for specific countries and pages of your website, all according to your preferences.
Decide trigger time for your website chatbot to keep it inline with your customer response
You can now also schedule appointments like a pro!
You can acquire email addresses and receive lead notifications by email when someone interacts with BotPenguin
We make it easy for you to help you provide a customized experience for phone and website users separately
Enjoy effortless and swift installation of chatbots in few clicks. We love to keep it short and simple.
Expand your market outreach with bold marketing campaigns that can engage and retain your customers from any platform whatsoever.
No need to look outside for CRM integrations! We got you one, it’s on the house
Provide Excellent support to both teams and customers with our indigenious ticketing system integrations.
Be it your customer segmentation or analytics tool, we integrate them all. We got you covered there too. Our native integrations for marketing are quite a delight to use.
Show recommended products that you want to share with your customers on your website.
Automatically capture leads, and turn prospective business prospects into actual deals.
Remind customers to complete their purchases when they leave their carts abandoned.
Get an all in one customer profile with detailed information sourcing from all the platforms like Facebook, WhatsApp or Web.
Divide and conquer! Create unique customer segments which cater to a specific audience and give them a unique customer experience.
Automate your customer support for a better and responsive service that elevates your customers
Create the best marketing campaigns, show products, extend offers, track orders and prolong support. All to take your business to the next level
Send follow-up reminders, book appointments, broadcast offers, keep track of prescriptions by the doctors for faster and easier access to users
Automate your customer service with BotPenguin to provide a super satisfying customer experience. You can train BotPenguin to send satisfaction surveys after each instance
Booking could not be any more convenient with BotPenguin. Let your customers book tours and travel effortlessly with easier access to download tickets
Create a better education ecosystem by helping millions of educational institutions by automating admissions, counseling, query resolutions and appointment bookings
Answer policy queries, process faster insurance claims and settlement with our chatbot or do a mano a mano with new customers for an interactive experience
Let the hiring be as easy as a cake with our chatbots helping the HR department find the perfect candidate while also letting them sip a lemonade