Bot Usage weekly & Monthly trends
My data, my rules. Entirely up to you if you would like to see the data monthly or weekly.
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Visualize the key business KPIs to Understand what gets your customers ticking
We’ve spent hundreds of hours understanding relevant KPIs for each business. Whether it is understanding customer conversion rates or evaluating business impact, we’ve got it all.
Bot usage trends by Channel
You can now also see if your chatbot is performing well on a certain channel.
Flow effectiveness
Check your chatbot’s flow efficiency by simply doing an A/B testing.
Get Real time Chatbot Analytics & insights into your team’s work
Get weekly updates about your customer support team’s performance in an easy to consume way.
Leads and messages count
Check Weekly and Monthly Messages and lead trends by Bot. Examine the number of leads and messages acquired by a particular bot.
Weekly and Monthly Messages and lead trends by Channel
Improve conversion rates
Analyze customer behavior with ease. Tweak the messages that are not working well for better results
See your sales pipeline grow
We define values for each contact so you can see specific pipeline attributions by your chatbots. Download leads collected by chatbot as CSV files.
Measure the performance of your bot with insights
We showcase metrics such as hours saved, conversion rates, engagement rates, abandonment rates and more. Analyze these actionable insights to understand what works best for your business.
Amazing Native Integrations
Try out our native integrations. They are super useful and plus you get them included in the bundle.
and more than 80+ tools to integrate
What our Customers say
Delivering value, earning trust. Hear good words about BotPenguin on these platforms
G2
"Their ability to execute in a timely manner. If you want to start an AI Chatbot business then this is the place. - They have a great work environment, and know how important it is to be efficient."
- Gustav Louv
5-Star Rating
Capterra
"We are using BotPenguin for our Facebook bots, responding to Facebook messages automatically. Currently handling millions of messages on a monthly basis and really great product."
- Twana D.
4.6-Star Rating
Trustpilot
"Its Whatsapp Automation with API is really practical for sales & marketing objective. If it comes with analytics about campaign result it will be awesome."
- BD Michae
5-Star Rating
Good Firms
"Their timely communication is the reason for the great project management. Our descriptions are precisely translated into needs by BotPenguin, and they possess the necessary skill set to execute features in a timely manner."
- Yashi Amola
5-Star Rating
Crozdesk
"The team at BotPenguin contributed knowledge not just about using Generative AI but also about how these technologies may be customized to meet our needs in the asset and wealth management industry. It was amazing how well they could convert difficult technical ideas into workable, approachable solutions. Furthermore, the team at BotPenguin has shown a remarkable capacity for creative problem-solving, as demonstrated by their approach to challenging project specifications."
- Phil Johnson
5-Star Rating