Wati is a chatbot platform that enables businesses to create AI-powered chatbots for WhatsApp.
intercom vs wati
Are you sure about Intercom? Check out Wati
It’s all too common to go with the flow, but there are better alternatives to Intercom out there. More affordable, easier to use, and customizable- Simply better! Best one's always BotPenguin :)
FREE Forever plan. No Credit Card Required.What's the difference between Intercom and Wati
WhatsApp lovers pick Wati, Intercom delivers engagement across channels and spaces for a complete marketing campaign
Pricing
You get less when you pay less (not when you get BotPenguin). True here, Wati gives you just WhatsApp for third of the price
Number of Chatbots
Channels
Voice-support
Detailed Features Comparison between Wati and Intercom
Get your glasses on; let’s dive into the fine print.
Intercom
Botsify
| Free Lifetime Plan |
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| Pricing |
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| Number of chatbots per account |
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| Instagram Chatbot |
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| Multi platform Integration (Website, WhatsApp, FB Messenger, Telegram, Landing pages) |
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| No code Chatbot builder |
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| Ease to manage Bot Installation, and functionality. |
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| Easy to navigate UI with placeholders, help text and tutorials |
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| Add team members and provide them role based access |
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| Multi channel Live Chat support |
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| Human handover and real time user simulation with typing delays |
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| Voice support for Bot users |
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| Multilingual Capabilities |
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| Native integration with CRMs/Apps |
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| Smart Intuitive responses based on keywords |
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| User segments based on Tag/Attributes for campaigns and broadcasts |
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| Block specific IPs, URLs or Country Codes |
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| Schedule drip campaigns for customer onboarding journeys |
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| Schedule broadcasts message |
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What is Wati?
Key features of Wati include WhatsApp automation, chatbot builder, customizable templates, multilingual support, and integration with CRM systems.
Alternatives to Wati include BotPenguin, Chatfuel, ManyChat, and MobileMonkey, which offer similar chatbot building and automation capabilities across various messaging platforms.
Pros: WhatsApp automation, a user-friendly chatbot builder, customizable templates, multilingual support, and CRM integration.
Cons: limitations in platform support, pricing considerations, and a learning curve for users without chatbot experience.
BotPenguin runs circles around Wati when it comes to price, integrations and channels. There's simply no comparison
What is Intercom?
Intercom is a customer messaging platform that facilitates communication with customers across multiple channels. It offers live chat, email marketing, customer segmentation, and in-app messaging to enhance customer interactions.
Alternatives to Intercom include BotPenguin, an omnichannel customer engagement solution with live chat and enterprise integrations. Freshchat, Help Scout, and Userlike.
Intercom is expensive and relies heavily on integrations and information handling, which is not recommended due to privacy concerns.
Pros: Comprehensive customer messaging, advanced features, scalability, integration capabilities, analytics, and insights.
Cons: Complexity for beginners, pricing, learning curve, customer support limitations.
Stop being carried into dogma, Think differently, and choose better. Choose BotPenguin
Better than both Tidio and Intercom- BotPenguin
BotPenguin creates a bridge between the feature gaps and adds more features than they had to begin with- at a quarter of the price! Just unbelievable.
Unified chat inbox with live chat for all platforms
Miss out on nothing, be where your customers are, and be there in time and style.
No coding required
80+ Native Integrations
Chatbot for WhatsApp, Facebook, Instagram, Telegram and Websites
Marketing Automation
Multilingual and highly customizable
Check out other comparisons
Take the best decision with BotPenguin
Intercom vs Tidio
Tidio can outsmart Intercom on chatbots, Intercom plays on scale and range
Frequently Asked Questions
Do Wati and Intercom offer real-time analytics?
Intercom offers real-time analytics, providing insights about user interactions, while such feature doesn’t come natively with Wati.
Is it easy to set up bots in Wati compared to Intercom?
How is the customer support of Intercom compared to Wati?
Do Intercom and Wati cater to different business sizes?
Are the platforms GDPR compliant?
What our Customers say
Delivering value, earning trust. Hear good words about BotPenguin on these platforms
G2
"Their ability to execute in a timely manner. If you want to start an AI Chatbot business then this is the place. - They have a great work environment, and know how important it is to be efficient."
- Gustav Louv
5-Star Rating
Capterra
"We are using BotPenguin for our Facebook bots, responding to Facebook messages automatically. Currently handling millions of messages on a monthly basis and really great product."
- Twana D.
4.6-Star Rating
Trustpilot
"Its Whatsapp Automation with API is really practical for sales & marketing objective. If it comes with analytics about campaign result it will be awesome."
- BD Michae
5-Star Rating
Good Firms
"Their timely communication is the reason for the great project management. Our descriptions are precisely translated into needs by BotPenguin, and they possess the necessary skill set to execute features in a timely manner."
- Yashi Amola
5-Star Rating
Crozdesk
"The team at BotPenguin contributed knowledge not just about using Generative AI but also about how these technologies may be customized to meet our needs in the asset and wealth management industry. It was amazing how well they could convert difficult technical ideas into workable, approachable solutions. Furthermore, the team at BotPenguin has shown a remarkable capacity for creative problem-solving, as demonstrated by their approach to challenging project specifications."
- Phil Johnson
5-Star Rating
