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Why BotPenguin
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- Integrations
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Solutions
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- Chatbot Pricing (except WA)
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Are you sure about Intercom? Check out Wati

It’s all too common to go with the flow, but there are better alternatives to Intercom out there. More affordable, easier to use, and customizable- Simply better! Best one's always BotPenguin :)

You get less when you pay less (not when you get BotPenguin). True here, Wati gives you just WhatsApp for third of the price

Wati beats Intercom flat out. If bots is what need, Wati serves you better

It's Ace versus Jack here. Wati is only WhatsApp, Intercom's everywhere

Intercom gives a voice support feature, which Wati can’t manage, being a chat-only provider.

Features	Intercom	Wati
Free Lifetime Plan	No, only free trial available	No, only free trial available
Pricing	$888 per annum	$348 per annum
Number of chatbots per account	One Chatbot	10
Multi platform Integration (Website, Whatsapp, FB Messenger, Telegram, Landing pages)	Available for all platforms	Not available for Telegram (Messenger, SMS, Website, Instagram, Telegram)
No code Chatbot builder
Ease to manage Bot Installation, and functionality.
Easy to navigate UI with placeholders, help text and tutorials	All Available	All Available
Add team members and provide them role based access
Multi channel Live Chat support
Human handover and real time user simulation with typing delays	Both Available	Both Available
Voice support for Bot users		Not Available
Multilingual Capabilities
Native integration with CRMs/Apps	Yes, can be integration with all available CRMs and Apps	Yes, can be integration with all available CRMs and Apps
Smart Intuitive responses based on keywords	Available for all social media channels like Facebook, WhatsApp and Telegram	Not available on Telegram
User segments based on Tag/Attributes for campaigns and broadcasts
Block specific IPs. URLs or Country Codes	Can manage all	Can't manage country wise access
Schedule drip campaigns for customer onboarding journeys	Available on all channels FB, WhatsApp and Telegram	Available only for WhatsApp
Schedule broadcasts message	Available on all channels FB, WhatsApp and Telegram	Available only for WhatsApp
WhatsApp Automation to manage catalogues, orders and automated responses	Available	Available
Data Analytics, bot-wise and based on leads/messages	Available and generate customized report	Available and generate customized report
Customizable reports	Can generate daily, weekly, monthly and annually	Can generate daily, weekly, monthly and annually
View and download customizable data of subscribers	Can view and download data	Can view and download data
Free bot Designing support	Available	Available
Omnichannel customer support via phone, email, chat, WhatsApp	WhatsApp support not available	Available on all channels
View conversation history of users
Enterprise-grade Security, SSL encryption
Affiliate programs and White label reseller plans	Personalized on boarding of partners	Personalized on boarding of partners
Knowledge base with Help Center, FAQs, Tutorials	Available	Available
Personalized on boarding of customers	Available	Available
WhatsApp API
Enterprise Integrations
ChatGPT

Disclaimer: Based on our research and information available on the website.

What is Wati?

Wati is a chatbot platform that enables businesses to create AI-powered chatbots for WhatsApp.

Key features of Wati include WhatsApp automation, chatbot builder, customizable templates, multilingual support, and integration with CRM systems.

Alternatives to Wati include BotPenguin, Chatfuel, ManyChat, and MobileMonkey, which offer similar chatbot building and automation capabilities across various messaging platforms.

Pros: WhatsApp automation, a user-friendly chatbot builder, customizable templates, multilingual support, and CRM integration.

Cons: limitations in platform support, pricing considerations, and a learning curve for users without chatbot experience.

BotPenguin runs circles around Wati when it comes to price, integrations and channels. There's simply no comparison

Try BotPenguin

What is Intercom?

Intercom is a customer messaging platform that facilitates communication with customers across multiple channels. It offers live chat, email marketing, customer segmentation, and in-app messaging to enhance customer interactions.

Alternatives to Intercom include BotPenguin, an omnichannel customer engagement solution with live chat and enterprise integrations. Freshchat, Help Scout, and Userlike.

Intercom is expensive and relies heavily on integrations and information handling, which is not recommended due to privacy concerns.

Pros: Comprehensive customer messaging, advanced features, scalability, integration capabilities, analytics, and insights.

Cons: Complexity for beginners, pricing, learning curve, customer support limitations.

Stop being carried into dogma, Think differently, and choose better. Choose BotPenguin

Try BotPenguin

Miss out on nothing, be where your customers are, and be there in time and style.

5 minute learning curve is all you have to go through. Forget about complexity, adapt user friendly BotPenguin.

Never face compatibility issues, we are where you need us.

Our chatbots are available for all popular platforms, so you never miss a lead.

Marketing has evolved, now it’s hyper-personalised. Slide into DMs with our chatbots by using broadcast, segmentation, drip campaigns for all supported messaging channels

The world is a wonderful place, speak the tongue of your customers and customize the chatbot to match your brand.