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intercom vs wati

Are you sure about Intercom? Check out Wati

It’s all too common to go with the flow, but there are better alternatives to Intercom out there. More affordable, easier to use, and customizable- Simply better! Best one's always BotPenguin :)

FREE Forever plan. No Credit Card Required.

What's the difference between Intercom and Wati

WhatsApp lovers pick Wati, Intercom delivers engagement across channels and spaces for a complete marketing campaign

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Detailed Features Comparison between Wati and Intercom

Get your glasses on; let’s dive into the fine print.

Intercom

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Botsify

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Free Lifetime Plan
No, only free trial available No, only free trial available
Pricing
$888 per annum $490 per annum
Number of chatbots per account
One Chatbot 2 Chatbots
Instagram Chatbot
Checkbox TrueCheckbox True
Multi platform Integration (Website, WhatsApp, FB Messenger, Telegram, Landing pages)
Available for all platforms Not available for Telegram (Messenger, SMS, Website, Instagram, Telegram)
No code Chatbot builder
Checkbox TrueCheckbox True
Ease to manage Bot Installation, and functionality.
Checkbox TrueCheckbox True
Easy to navigate UI with placeholders, help text and tutorials
All Available Only Tutorials available
Add team members and provide them role based access
Checkbox TrueCheckbox True
Multi channel Live Chat support
Checkbox TrueCheckbox True
Human handover and real time user simulation with typing delays
Both Available Human Handover available
Voice support for Bot users
Checkbox True Not Available
Multilingual Capabilities
Checkbox TrueCheckbox True
Native integration with CRMs/Apps
Yes, can be integration with all available CRMs and Apps Yes, can be integration with all available CRMs and Apps
Smart Intuitive responses based on keywords
Available for all social media channels like Facebook, WhatsApp and Telegram Not available on Telegram
User segments based on Tag/Attributes for campaigns and broadcasts
Checkbox TrueCheckbox True
Block specific IPs, URLs or Country Codes
Can manage all Can't manage country wise access
Schedule drip campaigns for customer onboarding journeys
Available on all channels FB, WhatsApp and Telegram Not available on Telegram
Schedule broadcasts message
Available on all channels FB, WhatsApp and Telegram Not available on Telegram

What is Wati?

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Wati is a chatbot platform that enables businesses to create AI-powered chatbots for WhatsApp.

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Key features of Wati include WhatsApp automation, chatbot builder, customizable templates, multilingual support, and integration with CRM systems.

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Alternatives to Wati include BotPenguin, Chatfuel, ManyChat, and MobileMonkey, which offer similar chatbot building and automation capabilities across various messaging platforms.

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Pros: WhatsApp automation, a user-friendly chatbot builder, customizable templates, multilingual support, and CRM integration.

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Cons: limitations in platform support, pricing considerations, and a learning curve for users without chatbot experience.

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BotPenguin runs circles around Wati when it comes to price, integrations and channels. There's simply no comparison

What is Intercom?

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Intercom is a customer messaging platform that facilitates communication with customers across multiple channels. It offers live chat, email marketing, customer segmentation, and in-app messaging to enhance customer interactions.

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Alternatives to Intercom include BotPenguin, an omnichannel customer engagement solution with live chat and enterprise integrations. Freshchat, Help Scout, and Userlike.

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Intercom is expensive and relies heavily on integrations and information handling, which is not recommended due to privacy concerns.

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Pros: Comprehensive customer messaging, advanced features, scalability, integration capabilities, analytics, and insights.

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Cons: Complexity for beginners, pricing, learning curve, customer support limitations.

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Stop being carried into dogma, Think differently, and choose better. Choose BotPenguin

Better than both Tidio and Intercom- BotPenguin

BotPenguin creates a bridge between the feature gaps and adds more features than they had to begin with- at a quarter of the price! Just unbelievable.

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Check out other comparisons

Take the best decision with BotPenguin

https://botpenguin-assets.s3.us-east-2.amazonaws.com/cdn/assets/website/Intercom_vs_Botsify_0e39ac0d28.webp

Intercom vs Botsify

Botsify's got bots on its mind, Intercom sees the bigger picture

https://botpenguin-assets.s3.us-east-2.amazonaws.com/cdn/assets/website/Intercom_vs_Tidio_891833e041.webp

Intercom vs Tidio

Tidio can outsmart Intercom on chatbots, Intercom plays on scale and range

https://botpenguin-assets.s3.us-east-2.amazonaws.com/cdn/assets/website/Intercom_vs_Chatbot_com_d7a5083957.webp

Intercom vs Chatbot. com

The default or the giant? Check out what fits to you

Frequently Asked Questions

What our Customers say

Delivering value, earning trust. Hear good words about BotPenguin on these platforms

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G2

G2

"Their ability to execute in a timely manner. If you want to start an AI Chatbot business then this is the place. - They have a great work environment, and know how important it is to be efficient."

- Gustav Louv

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5-Star Rating

Capterra

Capterra

"We are using BotPenguin for our Facebook bots, responding to Facebook messages automatically. Currently handling millions of messages on a monthly basis and really great product."

- Twana D.

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4.6-Star Rating

Trustpilot

Trustpilot

"Its Whatsapp Automation with API is really practical for sales & marketing objective. If it comes with analytics about campaign result it will be awesome."

- BD Michae

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5-Star Rating

Good Firms

Good Firms

"Their timely communication is the reason for the great project management. Our descriptions are precisely translated into needs by BotPenguin, and they possess the necessary skill set to execute features in a timely manner."

- Yashi Amola

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5-Star Rating

Crozdesk

Crozdesk

"The team at BotPenguin contributed knowledge not just about using Generative AI but also about how these technologies may be customized to meet our needs in the asset and wealth management industry. It was amazing how well they could convert difficult technical ideas into workable, approachable solutions. Furthermore, the team at BotPenguin has shown a remarkable capacity for creative problem-solving, as demonstrated by their approach to challenging project specifications."

- Phil Johnson

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5-Star Rating

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There's only one you can't go wrong with!