BotPenguin AI Chatbot maker
BotPenguin AI Chatbot maker

intercom

vs

chatbot

Are you sure about Intercom? Check out Chatbot com

It’s all too common to go with the flow, but there are better alternatives to Intercom out there. More affordable, easier to use, and customizable- Simply better! Best one's always BotPenguin :)

FREE Forever plan. No Credit Card Required.
BotPenguin AI Chatbot maker
BotPenguin AI Chatbot maker
BotPenguin AI Chatbot maker
BotPenguin AI Chatbot maker
BotPenguin AI Chatbot maker
BotPenguin AI Chatbot maker
BotPenguin AI Chatbot maker

What's the difference between Intercom and Chatbot.com

Intercom is a remarketing giant, chatbot.com tries to be the chatbot default. Check out where you can find the difference that breaks it

BotPenguin AI Chatbot maker'
BotPenguin AI Chatbot maker

Detailed Features Comparison between Chatbot.com and Intercom

Get your glasses on; let’s dive into the fine print.

Intercom

BotPenguin AI Chatbot maker

Chatbot.com

BotPenguin AI Chatbot maker
BotPenguin AI Chatbot maker
Free Lifetime Plan
No, only free trial available No, only free trial available
Pricing
$888 per annum $624 per annum
Number of chatbots per account
One Chatbot One active chatbot
Multi platform Integration (Website, Whatsapp, FB Messenger, Telegram, Landing pages)
Available for all platforms Not available for WhatsApp and Telegram
No code Chatbot builder
BotPenguin AI Chatbot makerBotPenguin AI Chatbot maker
Ease to manage Bot Installation, and functionality.
BotPenguin AI Chatbot makerBotPenguin AI Chatbot maker
Easy to navigate UI with placeholders, help text and tutorials
All Available All Available
Add team members and provide them role based access
BotPenguin AI Chatbot makerBotPenguin AI Chatbot maker
Multi channel Live Chat support
BotPenguin AI Chatbot makerBotPenguin AI Chatbot maker
Human handover and real time user simulation with typing delays
Both Available Real time user monitoring not available
Voice support for Bot users
BotPenguin AI Chatbot makerBotPenguin AI Chatbot maker
Multilingual Capabilities
BotPenguin AI Chatbot makerBotPenguin AI Chatbot maker
Native integration with CRMs/Apps
Yes, can be integration with all available CRMs and Apps Yes, can be integration with all available CRMs and Apps
Smart Intuitive responses based on keywords
Available for all social media channels like Facebook, WhatsApp and Telegram Not available on WhatsApp and Telegram
User segments based on Tag/Attributes for campaigns and broadcasts
BotPenguin AI Chatbot makerBotPenguin AI Chatbot maker
Block specific IPs. URLs or Country Codes
Can manage all Feature not available
Schedule drip campaigns for customer onboarding journeys
Available on all channels FB, WhatsApp and Telegram Not available on WhatsApp and Telegram
Schedule broadcasts message
Available on all channels FB, WhatsApp and Telegram Not available on WhatsApp and Telegram
WhatsApp Automation to manage catalogues, orders and automated responses
Available Not Available
Data Analytics, bot-wise and based on leads/messages
Available and generate customized report Available and generate customized report
Customizable reports
Can generate daily, weekly, monthly and annually Can generate daily, weekly, monthly and annually
View and download customizable data of subscribers
Can view and download data Can view and download data
Free bot Designing support
Available Free Bot Design support not available
Omnichannel customer support via phone, email, chat, WhatsApp
WhatsApp support not available WhatsApp support not available
View conversation history of users
BotPenguin AI Chatbot makerBotPenguin AI Chatbot maker
Enterprise-grade Security, SSL encryption
BotPenguin AI Chatbot makerBotPenguin AI Chatbot maker
Affiliate programs and White label reseller plans
Personalized on boarding of partners White Label Reseller program not available
Knowledge base with Help Center, FAQs, Tutorials
Available Available
Personalized on boarding of customers
Available Available
WhatsApp API
BotPenguin AI Chatbot makerBotPenguin AI Chatbot maker
Enterprise Integrations
BotPenguin AI Chatbot makerBotPenguin AI Chatbot maker
ChatGPT
BotPenguin AI Chatbot makerBotPenguin AI Chatbot maker

What is chatbot.com?

BotPenguin AI Chatbot maker

Chatbot.com is a platform that allows businesses to build and deploy chatbots across various messaging channels. It has other products that you can link your chatbots to, like Helpdesk, Livechat, and Knowledge Base

BotPenguin AI Chatbot maker

Key features include natural language processing, customizable chatbot templates, live chat integration, analytics, and AI capabilities.

BotPenguin AI Chatbot maker

Alternatives to Chatbot.com include platforms like BotPenguin, Chatfuel, ManyChat, and MobileMonkey, which provide similar chatbot building and automation functionalities for different messaging platforms.

BotPenguin AI Chatbot maker
BotPenguin AI Chatbot maker
BotPenguin AI Chatbot maker

Pros: User-friendly interface and chatbot builder, Natural language processing for better user interactions, Customizable chatbot templates for quick setup.

BotPenguin AI Chatbot maker

Cons: Limited platform support, pricing may be higher for businesses with larger chatbot usage, advanced customization limited, fewer integrations

BotPenguin AI Chatbot maker

Default's gone defunct. Change lanes and get into BotPenguin if you need a chatbot that works.

BotPenguin AI Chatbot maker
BotPenguin AI Chatbot maker

What is Intercom?

BotPenguin AI Chatbot maker

Intercom is a customer messaging platform that facilitates communication with customers across multiple channels. It offers live chat, email marketing, customer segmentation, and in-app messaging to enhance customer interactions.

BotPenguin AI Chatbot maker

Alternatives to Intercom include BotPenguin, an omnichannel customer engagement solution with live chat and enterprise integrations. Freshchat, Help Scout, and Userlike.

BotPenguin AI Chatbot maker

Intercom is expensive and relies heavily on integrations and information handling, which is not recommended due to privacy concerns.

BotPenguin AI Chatbot maker
BotPenguin AI Chatbot maker
BotPenguin AI Chatbot maker

Pros: Comprehensive customer messaging, advanced features, scalability, integration capabilities, analytics, and insights.

BotPenguin AI Chatbot maker

Cons: Complexity for beginners, pricing, learning curve, customer support limitations.

BotPenguin AI Chatbot maker

Stop being carried into dogma, Think differently, and choose better. Choose BotPenguin

BotPenguin AI Chatbot maker
BotPenguin AI Chatbot maker

Better than both Chatbot.com and Intercom- BotPenguin

BotPenguin creates a bridge between the feature gaps and adds more features than they had to begin with- at a quarter of the price! Just unbelievable.

BotPenguin AI Chatbot maker'
BotPenguin AI Chatbot maker

Check out other comparisons

Take the best decision with BotPenguin

BotPenguin AI Chatbot maker

Intercom vs Botsify

Botsify's got bots on its mind, Intercom sees the bigger picture

BotPenguin AI Chatbot maker

Intercom vs Wati

Wati's got WhatsApp's green guns, Intercom's all channel uber cool.

BotPenguin AI Chatbot maker

Intercom vs Tidio

Tidio can outsmart Intercom on chatbots, Intercom plays on scale and range

Frequently Asked Questions

What our Customers Say

Delivering value, earning trust. Hear good words about BotPenguin on these platforms.

BotPenguin AI Chatbot maker
BotPenguin AI Chatbot maker
BotPenguin AI Chatbot maker

G2

"Their ability to execute in a timely manner. If you want to start an AI Chatbot business then this is the place. - They have a great work environment, and know how important it is to be efficient."

- Gustav Louv

BotPenguin AI Chatbot makerBotPenguin AI Chatbot makerBotPenguin AI Chatbot makerBotPenguin AI Chatbot makerBotPenguin AI Chatbot maker

5-Star Rating

BotPenguin AI Chatbot maker

Capterra

"We are using BotPenguin for our Facebook bots, responding to Facebook messages automatically. Currently handling millions of messages on a monthly basis and really great product."

- Twana D.

BotPenguin AI Chatbot makerBotPenguin AI Chatbot makerBotPenguin AI Chatbot makerBotPenguin AI Chatbot makerBotPenguin AI Chatbot maker

4.6-Star Rating

BotPenguin AI Chatbot maker

Trustpilot

"Its Whatsapp Automation with API is really practical for sales & marketing objective. If it comes with analytics about campaign result it will be awesome."

- BD Michae

BotPenguin AI Chatbot makerBotPenguin AI Chatbot makerBotPenguin AI Chatbot makerBotPenguin AI Chatbot makerBotPenguin AI Chatbot maker

5-Star Rating

BotPenguin AI Chatbot maker

Good Firms

"Their timely communication is the reason for the great project management. Our descriptions are precisely translated into needs by BotPenguin, and they possess the necessary skill set to execute features in a timely manner."

- Yashi Amola

BotPenguin AI Chatbot makerBotPenguin AI Chatbot makerBotPenguin AI Chatbot makerBotPenguin AI Chatbot makerBotPenguin AI Chatbot maker

5-Star Rating

BotPenguin AI Chatbot maker

Crozdesk

"The team at BotPenguin contributed knowledge not just about using Generative AI but also about how these technologies may be customized to meet our needs in the asset and wealth management industry. It was amazing how well they could convert difficult technical ideas into workable, approachable solutions. Furthermore, the team at BotPenguin has shown a remarkable capacity for creative problem-solving, as demonstrated by their approach to challenging project specifications."

- Phil Johnson

BotPenguin AI Chatbot makerBotPenguin AI Chatbot makerBotPenguin AI Chatbot makerBotPenguin AI Chatbot makerBotPenguin AI Chatbot maker

5-Star Rating

BotPenguin AI Chatbot maker

There's only one you can't go wrong with!