Are you sure about Intercom? Check out Chatbot com
It’s all too common to go with the flow, but there are better alternatives to Intercom out there. More affordable, easier to use, and customizable- Simply better! Best one's always BotPenguin :)
It’s all too common to go with the flow, but there are better alternatives to Intercom out there. More affordable, easier to use, and customizable- Simply better! Best one's always BotPenguin :)
Intercom is expensive, but chatbot.com is expensive without reason.
Two equals trying to flatten it out. They both offer just one chatbot, BotPenguin gives 50.
Chatbots are equally matched, but Intercom's range of services hits chatbot.com to the out line.
They both provide voices-support, depends on what extent you are looking for it, Intercom's wider and more polished.
Features | Intercom | Chatbot.com |
---|---|---|
Free Lifetime Plan | No, only free trial available | No, only free trial available |
Pricing | $888 per annum | $624 per annum |
Number of chatbots per account | One Chatbot | One active chatbot |
Multi platform Integration (Website, Whatsapp, FB Messenger, Telegram, Landing pages) | Available for all platforms | Not available for WhatsApp and Telegram |
No code Chatbot builder | ||
Ease to manage Bot Installation, and functionality. | ||
Easy to navigate UI with placeholders, help text and tutorials | All Available | All Available |
Add team members and provide them role based access | ||
Multi channel Live Chat support | ||
Human handover and real time user simulation with typing delays | Both Available | Real time user monitoring not available |
Voice support for Bot users | ||
Multilingual Capabilities | ||
Native integration with CRMs/Apps | Yes, can be integration with all available CRMs and Apps | Yes, can be integration with all available CRMs and Apps |
Smart Intuitive responses based on keywords | Available for all social media channels like Facebook, WhatsApp and Telegram | Not available on WhatsApp and Telegram |
User segments based on Tag/Attributes for campaigns and broadcasts | ||
Block specific IPs. URLs or Country Codes | Can manage all | Feature not available |
Schedule drip campaigns for customer onboarding journeys | Available on all channels FB, WhatsApp and Telegram | Not available on WhatsApp and Telegram |
Schedule broadcasts message | Available on all channels FB, WhatsApp and Telegram | Not available on WhatsApp and Telegram |
WhatsApp Automation to manage catalogues, orders and automated responses | Available | Not Available |
Data Analytics, bot-wise and based on leads/messages | Available and generate customized report | Available and generate customized report |
Customizable reports | Can generate daily, weekly, monthly and annually | Can generate daily, weekly, monthly and annually |
View and download customizable data of subscribers | Can view and download data | Can view and download data |
Free bot Designing support | Available | Free Bot Design support not available |
Omnichannel customer support via phone, email, chat, WhatsApp | WhatsApp support not available | WhatsApp support not available |
View conversation history of users | ||
Enterprise-grade Security, SSL encryption | ||
Affiliate programs and White label reseller plans | Personalized on boarding of partners | White Label Reseller program not available |
Knowledge base with Help Center, FAQs, Tutorials | Available | Available |
Personalized on boarding of customers | Available | Available |
WhatsApp API | ||
Enterprise Integrations | ||
ChatGPT |
Disclaimer: Based on our research and information available on the website.
Miss out on nothing, be where your customers are, and be there in time and style.
5 minute learning curve is all you have to go through. Forget about complexity, adapt user friendly BotPenguin.
Never face compatibility issues, we are where you need us.
Our chatbots are available for all popular platforms, so you never miss a lead.
Marketing has evolved, now it’s hyper-personalised. Slide into DMs with our chatbots by using broadcast, segmentation, drip campaigns for all supported messaging channels
The world is a wonderful place, speak the tongue of your customers and customize the chatbot to match your brand.
Intercom integrates with e-commerce platforms to enable direct sales, support, and customer engagement. Chatbot.com can be customized for e-commerce uses but may require additional plugins.
Yes, both Intercom and Chatbot.com comply with GDPR and other privacy regulations to ensure user data is handled safely.
Intercom provides flexible tools for various industries, while Chatbot.com offers customizable templates suited for multiple industry applications.
Intercom is built for scalability with advanced features to grow with your business. Chatbot.com can also scale but may need more customization for complex processes.
Intercom's AI capabilities are more robust, offering a wide range of automation and personalization features. Chatbot.com's AI is powerful but might be more template-dependent.
There's only one you can't go wrong with!