Are you sure about Intercom? Check out Manychat
It’s all too common to go with the flow, but there are better alternatives to Intercom out there. More affordable, easier to use, and customizable- Simply better! Best one's always BotPenguin :)
It’s all too common to go with the flow, but there are better alternatives to Intercom out there. More affordable, easier to use, and customizable- Simply better! Best one's always BotPenguin :)
Intercom is expensive, but offers more than ManyChat. ManyChat is easier with chatbots
It's weird, ManyChat has just "one" bot?... Intercom matches it. BotPenguin beats them both
Where chatting is an option, ManyChat is ready. Intercom is everywhere.
Intercom gives a voice support feature, which ManyChat can’t manage, being a chat-only provider.
Features | Intercom | ManyChat |
---|---|---|
Free Lifetime Plan | No, only free trial available | Free forever |
Pricing | $888 per annum | $180 per annum |
Number of chatbots per account | One Chatbot | One active chatbot |
Multi platform Integration (Website, Whatsapp, FB Messenger, Telegram, Landing pages) | Available for all platforms | Messenger, Instagram, SMS, WhatsApp |
No code Chatbot builder | ||
Ease to manage Bot Installation, and functionality. | ||
Easy to navigate UI with placeholders, help text and tutorials | All Available | |
Add team members and provide them role based access | ||
Multi channel Live Chat support | ||
Human handover and real time user simulation with typing delays | Both Available | Both Available |
Voice support for Bot users | Not Available | |
Multilingual Capabilities | ||
Native integration with CRMs/Apps | Yes, can be integration with all available CRMs and Apps | Yes, can be integration with all available CRMs and Apps |
Smart Intuitive responses based on keywords | Available for all social media channels like Facebook, WhatsApp and Telegram | Available for WhatsApp, Facebook, Instagram |
User segments based on Tag/Attributes for campaigns and broadcasts | Can Create | Can Create |
Block specific IPs. URLs or Country Codes | Can manage all | Feature not available |
Schedule drip campaigns for customer onboarding journeys | Available on all channels FB, WhatsApp and Telegram | Available for WhatsApp, Facebook an Instagram |
Schedule broadcasts message | Available on all channels FB, WhatsApp and Telegram | Available for WhatsApp, Facebook an Instagram |
WhatsApp Automation to manage catalogues, orders and automated responses | Available | Available |
Data Analytics, bot-wise and based on leads/messages | Available and generate customized report | Available and generate customized report |
Customizable reports | Can generate daily, weekly, monthly and annually | Can generate daily, weekly, monthly and annually |
View and download customizable data of subscribers | Can view and download data | Can view and download data |
Free bot Designing support | Available | Available |
Omnichannel customer support via phone, email, chat, WhatsApp | WhatsApp support not available | Available on all channels |
View conversation history of users | ||
Enterprise-grade Security, SSL encryption | ||
Affiliate programs and White label reseller plans | Personalized on boarding of partners | Personalized on boarding of partners |
Knowledge base with Help Center, FAQs, Tutorials | Available | Available |
Personalized on boarding of customers | Available | Available |
WhatsApp API | ||
Enterprise Integrations | ||
ChatGPT |
Disclaimer: Based on our research and information available on the website.
Miss out on nothing, be where your customers are, and be there in time and style.
5 minute learning curve is all you have to go through. Forget about complexity, adapt user friendly BotPenguin.
Never face compatibility issues, we are where you need us.
Our chatbots are available for all popular platforms, so you never miss a lead.
Marketing has evolved, now it’s hyper-personalised. Slide into DMs with our chatbots by using broadcast, segmentation, drip campaigns for all supported messaging channels
The world is a wonderful place, speak the tongue of your customers and customize the chatbot to match your brand.
ManyChat supports e-commerce activities by enabling the integration of e-commerce platforms and allows for the management of catalogues and orders on Facebook Messenger. Automation features can help streamline the sales process.
Intercom provides more advanced customer segmentation features that allow for in-depth user insights and targeted messaging based on user behavior and attributes. ManyChat offers audience segmentation that is effective for campaign targeting but may not be as detailed as Intercom's offerings.
While Intercom allows users to block specific IPs, URLs, or country codes, ManyChat does not currently offer this feature.
ManyChat allows for drip campaigns to be scheduled for customer onboarding and engagement but primarily on channels such as WhatsApp, Facebook, and Instagram. Intercom provides this capability across all supported channels.
ManyChat does not offer omnichannel customer support as it specializes mainly in automated chat services, while Intercom, although not having native WhatsApp support, does provide comprehensive support options including email and phone.
There's only one you can't go wrong with!