All your Conversations managed easily in one Unified Inbox!
Whether it’s a WhatsApp query, Facebook comment, or an Instagram story reply, manage every customer message from a single dashboard for higher engagement and faster response times.
FREE Forever plan. No Credit Card Required.
One unified inbox for every message across all platforms!
Stay on top of every customer interaction from multiple channels in one unified inbox. Engage efficiently on every platform where your customers desire to be.
Answer queries from your Website visitors
Provide instant resolutions by allowing your visitors to solver their queries directly from the website
Connect with Facebook Messenger
Chat in real-time and engage customers to convert FB messenger into a lead generation hub,
Keep your Instagram followers happy
Provide quick replies to comments, direct messages, or story replies to all your followers on Instagram.
Support your customers on Whatsapp
Engage with live chat, create marketing campaigns and solve customer queries for all customers on WhatsApp.
Expand reach with Telegram
Automate your Telegram marketing and use broadcasting to improve your reach and gain brand recognition.
Converse, Convert, and Manage from one Unified Inbox
BotPenguin's unified inbox comes loaded with advanced features designed to ensure your team faces no issues in managing and converting every visitor into a customer.
Turn your social media audience into customers
Keep track of every customer who visits you on any platform while gathering necessary information for lead qualification.
Find information quickly with smart search
Search through every conversation across all platforms to quickly access any information.
Segment your audience to easily sort all your conversations
Filter conversations based on your parameters to have better streamlined conversations with different customers.
Tags and notes for smooth internal communication
You can now easily sort conversions using tags and keep hold of important details using notes.
Auto-translate to converse in the language of your visitors
Allow your visitors to converse in their natural language while you can easily translate it to your native language for easy understanding.
Take over any conversation instantly with live Chat feature
Let your human agents take over complex queries or high-priority conversation with just a single click!
The only chatbot platform compatible with all your communication tools!
Enjoy a myriad of possibilities with Botpenguin’s integrations. We made it super easy to integrate all the chat applications, CRMs, and other tools with the chatbot that could be used to provide the best customer experience.
