Offer White-Label Live Chat Platform to Complete Your Client's Customer Support Stack
Enable your clients' teams to answer conversations from websites, WhatsApp, Instagram, and Facebook in one inbox via our white-label Live Chat platform. Your logo is on the screen. You keep all the revenue.
Your Brand
Your Logo
Your Domain
Your Pricing
The Live Chat Software Industry Is Still Booming. White Label It to Cash In.
Businesses across every industry are adding live chat to their websites, and the demand isn't slowing down. BotPenguin gives you the ready-built infrastructure to launch your own live chat brand, so you can tap into this growth today.
- $1.7BEstimated Live Chat Software Market Size by 2030
- 250+Agencies already selling BotPenguin's Live Chat Software
- 12 hrsAverage time to finish onboarding & setup
Your Agents, Your Voice: Every Conversation Flows ThroughWhite Labeled Live Chat Interface
Your logo on the widget, your domain in the dashboard, your email on every notification. With white label live chat, clients only ever see your brand. BotPenguin runs the engine behind the scenes; you own the entire customer-facing experience.
Your Logo and Domain
Your logo on the chat widget, agent dashboard, and every client-facing screen. Your domain in the URL. Zero BotPenguin branding.
Your Pricing
You set the price for every live chat plan. No caps, no revenue splits, every dollar goes to you.
Branded Chat Widget
The chat widget carries your brand (colors, logo, product name). When your clients embed it on their site, their visitors see your client's branding, not BotPenguin's.
Custom Agent Dashboard
Customize layout, colors, and copy with no code. Support teams work inside an interface that looks like your product.
White Label Mobile App
Clients manage live conversations from an iOS and Android app under your brand, on the go.
Onboard More Clients As You Grow
Add new clients anytime on one plan, with add-ons to scale smoothly as you grow. Every new client adds to your margin.
Custom API and Webhooks
Every API call and webhook reflects your brand name. No BotPenguin references in technical output.
Ready-Made Sales Kit
Pre-built, rebranded decks, one-pagers, setup guides, and onboarding docs, ready from day one on select plans.
Watch Your Branded Live Chat Platform in Action
See AI and human agents work together to resolve queries faster, capture more leads, and improve customer conversations.
One Inbox. Every Branded Live Chat Channel.
Your clients' support teams are currently juggling WhatsApp, Instagram DMs, Facebook messages, and website chat in separate apps. Give them one inbox that collects everything. Every conversation, every channel, one screen.
Website Live Chat
A branded widget captures visitor conversations in real time. Agents reply from the inbox with just one script.
WhatsApp messages land in the same inbox as website chats. No tool-switching needed.
Instagram DMs
DMs, comments, and story mentions arrive in the unified inbox. Social teams stay on one dashboard.
Facebook Messenger
Messenger conversations join every other channel. No separate Business Suite tab.
Telegram
Telegram messages integrate directly into the shared inbox. No dashboard-switching required.
White Label Live Chat Service Features That Help Support Teams Retain Customers
Our white-label live chat platform provides a complete support and conversion environment with the features their teams need to respond faster, route smarter, and close more conversations successfully.
AI to Human Handover
The AI bot handles common questions. When needed, agents take over in one click with full history, no repeat explanations.
Chat Routing by Team
Conversations route automatically by topic, channel, or time of day. Sales to sales, support to support, no manual sorting.
Agent Availability Toggle
Agents go online or offline. Conversations route only to available agents, so no queued chats pile up unanswered.
Full Chat History in Context
Agents see the complete conversation history before responding, so every chat starts informed.
Message Preview Before Send
Agents see messages as customers type them, prepping answers early. Faster replies, happier customers.
Quick Replies
Save and reuse pre-written responses. Common questions get answered in one click, not 30 seconds of typing.
Visitor Tracking
See who's on the site in real time, where they came from, which page, and how long they've browsed. Proactive triggers hit at the right moment.
Response Templates
Create, save, and share response templates for recurring chats. New agents onboard in hours, not days.
Chat Transfer Between Agents
Transfer active conversations without losing context. The receiving agent sees full history, and customers never notice the handover.
Live Translation
Agents handle any language with real-time translation. No language barrier slows down a conversation.
Private Notes
Agents leave internal notes on any conversation, visible only to the team.
Typing Indicators and Read Receipts
Customers see when agents are typing, agents see when messages are read. Both sides stay engaged.
Offline Message Collection
When no agents are online, the widget captures messages and contact details. No conversation gets lost.
Voice Calls from Inbox
Agents make and receive calls directly from the inbox via Twilio. Every channel, one place.
Customer Satisfaction Ratings
Post-chat prompts let customers rate their experience. Track scores by agent, team, and time period.
Sell White Label Live Chat Platform Into Every Industry Your Clients Serve
Every business with customers has conversations that aim to convert, retain, and satisfy fast enough. With white-label live chat, you give your clients the tool to accomplish that, branded as their own.
E-commerce
Cart abandoners get proactive prompts with a discount. Order, return, and delivery queries get resolved in chat. Recovery goes up, tickets go down.
Healthcare
Patients book appointments, ask pre-consult questions, and request refills via chat. Phone volume drops, and every chat is logged for compliance.
Real Estate
Enquiries get captured and qualified before reaching a real estate agent. Viewings get booked in chat. Agents focus on serious buyers.
SaaS and Tech
Trial users get proactive prompts based on feature usage. Onboarding friction drops, and churn falls.
Financial Services
AI handles policy, account, and status queries. Complex cases escalate to agents with full context, compliance intact.
Education
Prospects get instant programme answers. Students raise issues without emailing admissions, all auto-tracked.
Hospitality and Travel
Booking, availability, and cancellation queries get handled in chat, faster than phone or email.
Enterprise-Grade Security in Every White Label Live Chat Plan
Customer data flows through every live chat conversation, and clients need to know it's protected. Certified for GDPR, HIPAA, CCPA, and ISO standards.
GDPR, HIPAA, CCPA, ISO Compliant
Meets compliance standards for healthcare, finance, and regulated industries, with documentation included.
Choose Your Server Location
Host data in US, EU, or custom regions to meet client data residency needs.
SOC 2-Ready Infrastructure
Built to SOC 2 standards, with documentation for enterprise procurement.
VAPT Certified
Regular independent penetration testing keeps the platform secure against evolving threats.
Data Isolation Per Client
Each clients data stays fully isolated, no cross-account access, ever. This is especially important for agencies offering white label managed chat services across multiple client accounts.
Audit Logs and Activity Tracking
Every action and outcome is logged with timestamp and user detail for full visibility.
SSO and Identity Integrations
Enterprise clients log in via OAuth, Google Workspace, Facebook, or custom identity providers.
Why Choose BotPenguin? Our White Label Live Chat Support Lets You Focus on Clients
Live chat widget updates, integration maintenance, feature releases, and technical issues are all handled by BotPenguin. You sell and manage client relationships, nothing technical lands on your desk.
Assisted Panel Setup
We configure your dashboard, branding, widget templates, and platform environment before launch. Ready to sell on day one.
Hands-On Training
Live sessions cover platform use, demos, setup, and agent onboarding, so your team can pitch and support from the first call.
Dedicated Partner Support Executive (Add-on)
One named contact who knows your account and setup, not a generic helpdesk queue.
Priority Technical Support
Partner issues get priority routing, with average response under 4 hours.
Re-branded Client Onboarding Materials (Add-on)
Pre-built, rebranded install guides, training docs, and FAQs. Onboard new clients within hours.
Feature Update Notifications
New features and integration updates are announced to partners before public release, so you're always prepared.
Who Should Partner with BotPenguin?White Label Live Chat for Every Agency Vertical
Whether you run a digital marketing agency, an automation consultancy, or a SaaS company serving a specific industry, BotPenguin's white-label AI agent platform adapts to your client's vertical from day one.
Digital Marketing Agencies
Add white label live chat to your stack. Branded support for every client, no build needed.
IT Consultancies and Tech Partners
Sell white label live chat under your brand for recurring revenue. BotPenguin handles the infrastructure.
White Label SaaS Entrepreneurs
Launch your own branded live chat SaaS. Bundle or sell standalone, your margins.
CRM and ERP Vendors
Embed live chat into your CRM or ERP, no third-party dependency.
E-Commerce Agencies
Offer branded live chat for order status, returns, and cart recovery across Shopify, WooCommerce, and more.
Hosting and Web Service Providers
Add white label live chat as a high-margin, no-code upsell.
White Label Live Chat Pricing, Your Way
Pay one platform fee, onboard as many clients you want, and set your own prices. BotPenguin stays invisible on every invoice.
King
Established agencies. Priority support. 1 free payment gateway.
Request PricingEmperor
High-volume partners. Maximum scale. Enterprise features. 1 free payment gateway.
Request Pricing*White-label setup is included in every plan. Rebranded documentation is available as an add-on. Dedicated partner support isn't included with the Baby plan. No hidden fees, no revenue sharing.
Trusted by Agencies. Proven by White Label Live Chat Results.
See how partners turned BotPenguin's white label live chat into a high-margin service their clients keep renewing.
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