Found an Intercom Alternative Yet? Check Out BotPenguin
BotPenguin is an AI chatbot that simplifies your conversations with omnichannel bots for landing pages, websites, Facebook, Whatsapp, & more. Get more templates, seats, & messages for 10x less.
BotPenguin is an AI chatbot that simplifies your conversations with omnichannel bots for landing pages, websites, Facebook, Whatsapp, & more. Get more templates, seats, & messages for 10x less.
BotPenguin offers an annual plan for $50, while Intercom's annual plan costs $1178.
BotPenguin allows unlimited chatbots per account, while Intercom only allows one chatbot.
BotPenguin supports multi-platform integration with various channels, while Intercom lacks a landing page and Telegram bot integration.
BotPenguin provides voice support with Twilio integration. Intercom offers voice support with third-party integrations.
BotPenguin is the best Intercom alternative, providing more features and value for a lower price.
Features | BotPenguin | FlowXo |
---|---|---|
Free Lifetime Plan | Free forever with 2000 monthly messages | No, only free trial available |
Pricing | $50 per annum | $1178 per annum |
Number of chatbots per account | Unlimited | One Chatbot |
No code Chatbot Builder | ||
Multi Platform Integration (Website, Whatsapp, FB Messenger, Telegram, Landing pages) | Available for all platforms | All except landing page and Telegram bot |
Ease to manage Bot Installation, and functionality. | ||
Easy to navigate UI with placeholders, help text and tutorials | ||
Add team members and provide them role based access | ||
Multi channel Live Chat support | ||
Human handover and real time user simulation with typing delays | ||
Voice support for Bot users | Available with Twilio Integration | |
Multilingual Capabilities | ||
No-Code Integration with all available and custom CRMs/Apps | ||
Smart Intuitive responses based on keywords | ||
User segments based on Tag/Attributes for campaigns and broadcasts | ||
Block specific IPs. URLs or Country Codes | ||
Schedule drip campaigns for customer onboarding journeys | ||
Schedule broadcasts message | ||
WhatsApp Automation to manage catalogs, orders and automated responses | ||
Data Analytics, bot-wise and based on leads/messages | ||
Customizable reports | ||
View and download customizable data of subscribers | ||
Omnichannel customer support via phone, email, chat, WhatsApp | WhatsApp Support not Available | |
View conversation history of users | ||
Enterprise-grade Security, SSL encryption | ||
Affiliate programs and White label reseller plans | Personalized on boarding of partners | White Label Reseller program not available |
Knowledge base with Help Center, FAQs, Tutorials | Available | Available |
Personalized on boarding and free Bot designing support | Yes | |
WhatsApp API | ||
Enterprise Integrations | ||
ChatGPT | ||
Try BotPenguin | Try BotPenguin |
Disclaimer: Based on our research and information available on the website.
BotPenguin is the best Intercom alternative, providing an AI chatbot platform with omnichannel support for landing pages, websites, Facebook, WhatsApp, and more. It offers more features, templates, and affordable pricing.
Competitors of Intercom include Drift, Freshchat, Chatlio, and Crisp. However, BotPenguin stands out as a robust alternative with its advanced features and cost-effective pricing
Yes, BotPenguin serves as an app that functions like Intercom. It offers an AI chatbot platform that simplifies conversations across multiple channels, providing a dedicated alternative to Intercom.
Intercom is primarily a customer communication platform that combines elements of a help desk, chatbot, and support system. In contrast, BotPenguin is a dedicated chatbot platform that focuses on providing advanced AI chatbot capabilities.
Intercom may be useful for certain businesses, but if you already use a CRM, it may not be necessary. BotPenguin offers a dedicated chatbot platform with more features, integration options, and cost-effective pricing.
Some disadvantages of Intercom include the lack of a landing page and Telegram bot integration, high pricing for different seats, limited scalability, and limited dashboard customization. BotPenguin addresses these limitations and offers a better alternative.
No, Intercom is not a CRM. It is primarily a customer communication platform. Alternatively, BotPenguin can integrate with CRMs and provide additional CRM-like functionalities for managing customer interactions.
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