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Searching for Intercom Alternatives? Learn Why BotPenguin is the Perfect Intercom Alternative

BotPenguin is an AI chatbot that simplifies your conversations with omnichannel bots for landing pages, websites, Facebook, Whatsapp, & more. Get more templates, seats, & messages the cost with BotPenguin as your Intercom alternative.

Detailed head-to-head

BotPenguin’s highest plan is priced at $500/year while Intercom’s is priced at $1668/year for just one seat.

BotPenguin allows unlimited chatbots per account, while Intercom only allows one chatbot.

BotPenguin supports multi-platform integration with various channels, while Intercom lacks a landing page and Telegram bot integration.

BotPenguin can integrate with all your desired applications on demand while Intercom has a set number of third party integrations.

BotPenguin is the best Intercom alternative, providing more features and value for a lower price.

Try Better, Try BotPenguin

Features	BotPenguin	Intercom
Free Lifetime Plan	Free forever with 1000 messages, 100 conversations monthly	No, only free trial available
Pricing	$500 per annum	$1668 per annum
Number of chatbots per account	Unlimited	One Chatbot
Instagram Chatbot
MS Teams Chatbot
No code Chatbot Builder
Multi Platform Integration (Website, Whatsapp, FB Messenger, Telegram, Landing pages)	Available for all platforms	All except landing page and Telegram bot
Ease to manage Bot Installation, and functionality.
Easy to navigate UI with placeholders, help text and tutorials
Add team members and provide them role based access
Multi channel Live Chat support
Human handover and real time user simulation with typing delays
Voice support for Bot users	Available with Twilio Integration
Multilingual Capabilities
No-Code Integration with all available and custom CRMs/Apps
Smart Intuitive responses based on keywords
User segments based on Tag/Attributes for campaigns and broadcasts
Block specific IPs. URLs or Country Codes
Schedule drip campaigns for customer onboarding journeys
Schedule broadcasts message
WhatsApp Automation to manage catalogs, orders and automated responses
Data Analytics, bot-wise and based on leads/messages
Customizable reports
View and download customizable data of subscribers
Omnichannel customer support via phone, email, chat, WhatsApp		WhatsApp Support not Available
View conversation history of users
Enterprise-grade Security, SSL encryption
Affiliate programs and White label reseller plans	Personalized on boarding of partners	White Label Reseller program not available
Knowledge base with Help Center, FAQs, Tutorials	Available	Available
Personalized on boarding and free Bot designing support		Yes
WhatsApp API
Enterprise Integrations
ChatGPT
	Try BotPenguin arrow_forward	Try BotPenguin arrow_forward

Disclaimer: Based on our research and information available on the website.

Why you need an Intercom alternative today!

High Pricing: Intercom chatbot charges you based on seats. For a seat, the Essential plan costs $39, the Advanced costs $99, and the Expert costs $139 monthly.

Limited Channels: The landing page and Telegram chatbots are not included in Intercom’s multi-channel bots.

Not exactly a Chatbot: Intercom is primarily a help desk and ticketing system. You don’t need its extra features if you already use a CRM.

No Free Plan: There’s no free plan for users to test Intercom’s features. Only a free trial is available with credit card details, of course!

Limited scalability: Small businesses are deterred from upgrading their plans to match business scale simply because it is too expensive.

Lacks Custom Reporting: Intercom lacks dashboard customization to monitor business-specific metrics for your chatbots.

Try BotPenguin

Call off your search for Intercom alternative. You got BotPenguin.

Schedule broadcasts and drip campaigns on Facebook, WhatsApp, and Telegram.

Create an intelligent chatbot with conditional flows, upload FAQs, and train generative AI on your data.

Directly integrate your chatbot with 60+ applications and any custom software.

Use 40+ chatbot pre-defined templates or custom ones to design your chatbot for business-specific use cases.

Use ChatGPT-integrated bots for marketing automation, lead capture, customer support, bookings, and eCommerce.

Lastly, as an Intercom alternative, BotPenguin offers clear pricing. Get everything you need for 10x less.

BotPenguin in Action

BotPenguin is the best Intercom alternative, providing an AI chatbot platform with omnichannel support for landing pages, websites, Facebook, WhatsApp, and more. It offers more features, templates, and affordable pricing.

Competitors of Intercom include Drift, Freshchat, Chatlio, and Crisp. However, BotPenguin stands out as a robust alternative with its advanced features and cost-effective pricing.

Intercom is primarily a customer communication platform that combines elements of a help desk, chatbot, and support system. In contrast as an alternative to intercom, BotPenguin is a dedicated chatbot platform that focuses on providing advanced AI chatbot capabilities.

Some disadvantages of Intercom include the lack of a landing page and Telegram bot integration, high pricing for different seats, limited scalability, and limited dashboard customization. BotPenguin addresses these limitations and offers a better alternative.

While there is no free alternative to Intercom, BotPenguin offers a free lifetime plan with 2000 monthly messages and social & website chatbots, allowing users to experience its features without cost.