Meta’s WhatsApp Conversation Pricing in US Dollars

Check out regional WhatsApp Conversation charges for all 4 types of conversations, Marketing, Utility, Service, and Authorisation.

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Note: Service conversations are now free.
Market Marketing (in USD$) Utility (in USD$) Authentication (in USD$)
Argentina 0.0618 0.0408 0.0367
Brazil 0.0625 0.035 0.0315
Chile 0.0889 0.0586 0.0527
Colombia 0.0125 0.0085 0.0077
Egypt 0.1073 0.0687 0.0618
France 0.1432 0.0768 0.0691
Germany 0.1365 0.0853 0.0768
India 0.0099 0.0042 rate not finalized; reference utility rate
Indonesia 0.0411 0.02 0.03
Israel 0.0353 0.0188 0.0169
Italy 0.0691 0.042 0.0378
Malaysia 0.086 0.02 0.018
Mexico 0.0436 0.0266 0.0239
Netherlands 0.1597 0.08 0.072
Nigeria 0.0516 0.0319 0.0287
Pakistan 0.0473 0.0253 0.0228
Peru 0.0703 0.0419 0.0377
Russia 0.0802 0.0477 0.0429
Saudi Arabia 0.0406 0.0252 0.0226
South Africa 0.0379 0.02 0.018
Spain 0.0615 0.038 0.0342
Turkey 0.0109 0.0093 0.0083
United Arab Emirates 0.034 0.0198 0.0178
United Kingdom 0.0705 0.0398 0.0358
North America 0.025 0.015 0.0135
Rest of Africa 0.0225 0.016 0.0144
Rest of Asia Pacific 0.0732 0.0472 0.0425
Rest of Central & Eastern Europe 0.086 0.0619 0.0557
Rest of Latin America 0.074 0.0494 0.0445
Rest of Middle East 0.0341 0.0198 0.0178
Rest of Western Europe 0.0592 0.042 0.0378
Other 0.0604 0.0338 0.0304

Conversation Categories used by Meta

WhatsApp Business platform conversations fall intofour categories that are priced differently

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Marketing

Marketing conversations involve sharing promotions, offers, updates, or invitations that encourage customers to respond or take action.

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Utility

Utility conversations handle specific requests or transactions, providing updates on ongoing activities, confirmations, or post-purchase notifications.

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Authentication

Authentication conversations verify users with one-time passcodes, often used at various stages like account verification, recovery, or security checks.

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Service

Service conversations help businesses assist customers with inquiries, resolve issues, and address general questions or concerns.

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