G2
"Their ability to execute in a timely manner. If you want to start an AI Chatbot business then this is the place. - They have a great work environment, and know how important it is to be efficient."
- Gustav Louv
5-Star Rating
Honest, Transparent & Affordable Chatbot Pricing
Take a detailed look at our offerings & choose the pricing plan that fits your needs. Explore our range of feature-rich chatbot plans tailored for individuals and enterprises.
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FREE Forever plan. No Credit Card Required.
Add-On’s Pricing
| Item | Price (per month) | Price (per annum) |
|---|---|---|
| Additional Agents | $7 | $70 |
| Data training storage - 1GB | $15 | $150 |
| Whitelabel Chat Window (per bot) | $20 | $200 |
| MS Teams Platform | $100 | $1000 |
| Pack of 1,000 messages | $5 | $50 |
| Pack of 5,000 messages | $10 | $100 |
| Pack of 10,000 messages | $15 | $150 |
| Pack of 1,00,000 messages | $120 | $1200 |
| Pack of 1,000 conversations | $5 | $50 |
| Pack of 5,000 conversations | $15 | $150 |
| Pack of 10,000 conversations | $20 | $200 |
| Pack of 100,000 conversations | $180 | $1800 |
Frequently Asked Questions
Can I use BotPenguin for free?
Yes, BotPenguin’s baby plan is free forever. We don't hold you back in any way.
What channels does the King plan include?
BotPenguin's King Plan allows you to create chatbot for websites, WhatsApp, Facebook, Telegram, and Microsoft Teams. You can also create conversational landing pages and live chat widgets.
Can I get Demo of BotPenguin’s chatbot platform?
Yes, you can book a demo using our chatbot from the bottom-right corner or fill contact us & we will arrange it for you.
What’s the difference between messages and conversations?
Messages are individual bot messages on all platforms (except WhatsApp). A conversation is unlimited WhatsApp messages to one user within a 24-hour window.
What happens when I cross the response limit?
BotPenguin will send a message limit reminder when 90% of the messages are used. After the limit is exhausted completely, you must upgrade your current plan. Until then, your bots will not be able to bring leads and talk to your customers until you upgrade.
How do I make the payment?
You can pay for BotPenguin using Stripe or Razor Pay; both are secure, encrypted gateways. Security is our topmost priority.
Does BotPenguin offer any discount?
Absolutely, you can get a sweeter deal, if you choose the yearly plan, you only have to pay for 10 months. Two months is on us. Also, we provide a 50% discount to nonprofit organizations.
Can I cancel my subscription?
If you feel BotPenguin’s isn’t what you were looking for, you can cancel your subscriptions. No questions asked. The Penguin will miss you, though.
What’s the lowest paid plan I can choose to launch my chatbot?
The little plan is the base paid plan at $14.47 that includes 3000 messages, 3000 conversations, 5 Chatbots, 5 agents, & more.
What is your refund policy?
Get in touch with our friendly customer success manager who is handling your account, and they will make the process easy.
Do you have a trial account?
The baby plan is like a trial, but it does not restrict you like everyone else. There is no time limit. Take all the time you want to, and size up when you are ready.
Where can I get my Invoice?
It will be sent to your email address; if you need anything specific, feel free to contact your customer success manager.
Can I get custom tools integrated into BotPenguin?
Yes, our expert chatbot developers can assist you in integrating BotPenguin with your existing tech stack.
Do I have to pay for integrations?
All the integrations are included in the plans. You don’t have pay extra for it. However, for custom integration you’ll be charged.
Can I add BotPenguin’s live chat to many websites at once?
Yes you can add live chat to more than one site as you are allowed to create multiple chatbots and allowed to customize them uniquely.
How many Chatbots can be created in King Plan?
You can create unlimited chatbots for all platforms included in the king plan.
How many chat agents can I include in the King plan?
You can include 10 agents with the king plan. You can add more agents at additional charges.
What is your markup on Meta prices?
We do not charge anything on top of Meta conversations charges; you pay the WhatsApp conversations fee directly to Meta.
Is there any message limit for WhatsApp?
No, all charges are conversations-based. BotPenguin’s platform pricing is based on the plan of conversations you choose.
Can you provide me with green-tick verification?
Yes, we do. Once you get started with us, we'll get you through everything.
Can I send bulk messages?
Yes, they can be scheduled and targeted as per your strategy.
What our Customers Say
Delivering value, earning trust. Hear good words about BotPenguin on these platforms.
Capterra
"We are using BotPenguin for our Facebook bots, responding to Facebook messages automatically. Currently handling millions of messages on a monthly basis and really great product."
- Twana D.
4.6-Star Rating
Trustpilot
"Its Whatsapp Automation with API is really practical for sales & marketing objective. If it comes with analytics about campaign result it will be awesome."
- BD Michae
5-Star Rating
Good Firms
"Their timely communication is the reason for the great project management. Our descriptions are precisely translated into needs by BotPenguin, and they possess the necessary skill set to execute features in a timely manner."
- Yashi Amola
5-Star Rating
Crozdesk
"The team at BotPenguin contributed knowledge not just about using Generative AI but also about how these technologies may be customized to meet our needs in the asset and wealth management industry. It was amazing how well they could convert difficult technical ideas into workable, approachable solutions. Furthermore, the team at BotPenguin has shown a remarkable capacity for creative problem-solving, as demonstrated by their approach to challenging project specifications."
- Phil Johnson
5-Star Rating
