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Examples of High Converting WhatsApp Messaging Templates

Updated on
May 2, 20249 min read
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    Table of content

  • Introduction
  • Significance of High Converting Templates in Communication
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  • Understanding WhatsApp Messaging Templates
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  • Components of High-Converting Templates
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  • 3 Examples of High-Converting Transactional Templates
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  • 9 Examples of High-Converting Promotional Message Templates with Emojis
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  • Crafting High-Converting WhatsApp Messaging Templates
  • Conclusion
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  • Frequently Asked Questions( FAQs)


Businesses continue to explore new channels to reach and engage their customers. Amidst this, WhatsApp has emerged as a powerful platform for direct communication and personalized outreach. 

In fact, a recent report by Statista indicates that WhatsApp has over 2 billion active users globally. This makes it one of the most widely used messaging apps worldwide.

Consequently, marketers are increasingly turning to well-crafted WhatsApp messaging templates to drive higher conversion rates and foster deeper customer relationships.

These templates leverage the inherent advantages of the WhatsApp platform, such as its real-time, conversational nature and the ability to send multimedia content. By optimizing the message structure, tone, and call-to-action, businesses can create highly engaging and effective WhatsApp communications that resonate with their target audience. 

The demand for personalized, mobile-first marketing strategies continues to grow. Thus mastering the art of high-converting WhatsApp messaging templates will become an essential skill for any modern marketing team. 

So continue reading to know more about examples of high converting WhatsApp messaging templates. 

Significance of High Converting Templates in Communication

Significance of High Converting Templates in Communication

Effective communication is crucial for businesses to engage with their customers. WhatsApp messaging templates play a vital role in this process by providing businesses with a structured and professional way to interact with their audience. 

High converting templates can significantly enhance the customer experience. Thus leading to increased engagement, brand loyalty, and ultimately, better business results.

Understanding WhatsApp Messaging Templates

WhatsApp messaging templates are pre-approved messages that adhere to the guidelines set by WhatsApp. They are designed to facilitate standardized and efficient communication between businesses and their customers. 

These templates ensure that businesses convey their messages in a clear and concise manner, while also providing a personalized touch to the conversation.

Types of WhatsApp Messaging Templates

There are three types of WhatsApp messaging templates and that are:

Session Messages

Session messages are messages sent within a 24-hour window after the last customer-initiated message. These messages can be used to provide additional information, answer queries, or offer personalized recommendations. Businesses can take advantage of session messages to build rapport with their customers and nurture ongoing conversations.


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Template Messages

Template messages are pre-approved messages that can be sent outside the 24-hour window. These templates are designed for specific use cases such as account verification, appointment reminders, shipping notifications, and more. 

They allow businesses to automate their messaging while maintaining personalized and relevant communication with their customers.

Interactive Messages

Interactive messages are a dynamic form of WhatsApp messaging templates that allow businesses to engage their customers in interactive conversations. These templates can include buttons, quick replies, and menus, enabling customers to make choices and interact with the business directly from the WhatsApp chat. 

Interactive messages make the conversation more engaging and interactive, enhancing the overall customer experience.

Components of High-Converting Templates

Components of High-Converting Templates
Source: Zoho Cares

In this section, you’ll find the different components of high converting templates that drive customer engagement through the roof. 

Personalization Techniques

The personalization techniques for high converting templates are: 

Dynamic Variables

Personalization is key to creating engaging and high-converting templates. Dynamic variables allow businesses to insert customer-specific information into their messages, such as names, order numbers, or dates. By using dynamic variables, businesses can create a customized experience that makes customers feel valued and attended to.

User-Specific Content

In addition to dynamic variables, including user-specific content in templates can greatly enhance their effectiveness. This could include personalized recommendations based on previous purchases or tailored offers based on a customer's preferences. By providing relevant and targeted content, businesses can increase the likelihood of conversions and customer satisfaction.


Suggested Reading: 
7 Must-use Whatsapp Templates for Automation! 


Visual Appeal

The visual appeal for high converting templates are: 

Effective Use of Emojis and Stickers

Emojis and stickers are a fun and playful way to add visual appeal to templates. They can help convey emotions, add personality, and make messages more engaging. However, it's important to use them strategically and sparingly, ensuring they align with the brand's voice and the message being conveyed.

Media Attachments (Images, Videos)

Including media attachments, such as images or videos, can significantly enhance the visual appeal of templates. They can be used to showcase products, demonstrate processes, or provide visual instructions. Visual elements capture attention and make messages more memorable, increasing the chances of conversion.

3 Examples of High-Converting Transactional Templates

In this section, you’ll find examples of high converting transactional templates for WhatsApp messaging. 

Order Confirmation Templates

Order Confirmation Templates

An order confirmation template is a critical communication piece that assures customers their purchase was successful. To make it highly converting, businesses can personalize it by including the customer's name, order details, and a thank-you message. Adding a visual element, such as an image of the purchased item, can create excitement and anticipation.

Shipping Updates and Tracking

Keeping customers informed about their shipments is essential for a seamless buying experience. A high-converting shipping update template would include the order details, estimated delivery date, and a link to track the package. Adding a playful emoji or sticker can make the message more engaging and encourage customers to interact further.

Appointment Reminders

Appointment reminders are crucial for businesses that rely on scheduling, such as healthcare providers or beauty salons. A high-converting appointment reminder template would include the appointment date, time, and location, along with a friendly reminder message. Including a relevant image or video can help customers visualize the appointment and build excitement.

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9 Examples of High-Converting Promotional Message Templates with Emojis

Adding emojis to your promotional message templates can add a touch of personality, playfulness, and emotion. Let's explore some examples of high-converting promotional message templates with emojis that businesses can use to engage their customers and make their messages stand out.

Promotional Offers

Promotional Offers

Hey there! We've got something extra special just for you! 🎁 Enjoy a 20% discount on your next purchase with the code HAPPY20. Don't miss out on this amazing deal! 😍 Start shopping now: [Shop Now]

Account Updates

Hello [Customer Name]! Good news – your account upgrade is complete! πŸŽ‰ You now have access to exclusive perks, discounts, and early access to new products. πŸš€ Get ready to discover a whole new level of awesomeness!

Order Updates

Great news, [Customer Name]! Your order is on its way to you! πŸ“¦ Our delivery wizards are working their magic. You can track your package here: [Track Order]. Get ready to unwrap happiness!


⚠️ Alert! Limited stock alert! πŸ”” Hurry and grab your favorite [Product Category] before it's gone! Only a few left! β³πŸƒβ€β™‚οΈ Shop now: [Shop Now]

Appointment Updates

Appointment Updates

Hello [Customer Name]! Just a quick reminder about your upcoming appointment on [Appointment Date]. We can't wait to see you! πŸ“… If you need to reschedule, simply reply with "Reschedule" and we'll take care of it for you.


Hi there! Thanks for reaching out. Our team is currently busy sprinkling some magic ✨ to assist other customers. Don't worry, we'll get back to you ASAP! ⏰ If you need immediate assistance, give us a call at [Phone Number].

Issue Resolutions

Oops! We're sorry to hear about the inconvenience, [Customer Name]. Our team is on it and working their magic. ✨ We'll get this sorted out for you ASAP. Thanks for your patience! πŸ™πŸΌ



Payment Updates

Hey [Customer Name]! Your payment was successful! πŸ’° Thank you for your trust and for being an awesome customer. Let the shopping spree begin! πŸ›οΈ

Reservation Updates

Hello, ! Your reservation for [Destination/Service] is confirmed! 🌍 Get ready to make unforgettable memories. If you have any questions or need assistance, just drop us a message.

Crafting High-Converting WhatsApp Messaging Templates

Crafting High-Converting WhatsApp Messaging Templates

WhatsApp messaging templates are a powerful way to engage with your audience and drive conversions. To help you create templates that are both effective and compliant, this section will cover three important aspects: clarity and conciseness, call-to-action (CTA) optimization, and compliance with WhatsApp policies.

Clarity and Conciseness

When crafting your WhatsApp messaging templates, it's crucial to ensure that they are clear and concise. Remember, you only have a limited number of characters to work with, so every word counts!

Start by identifying the main purpose or message of your template. What action do you want your audience to take? Once you've determined that, focus on conveying that message in a simple and straightforward manner.

Avoid using jargon or complex language that may confuse your audience. Keep your sentences short and to the point. Break down information into bullet points or numbered lists whenever possible. This helps the recipient quickly understand the message and increases the chances of a response.


Suggested Reading: 
7 Amazing Customer Feedback Chatbot Templates


Call-to-Action (CTA) Optimization

A well-optimized call-to-action (CTA) is a crucial element in any WhatsApp messaging template. It directs your audience towards the desired action, whether it's making a purchase, signing up for a newsletter, or contacting your business.

To optimize your CTA, make it clear and compelling. Use action verbs that inspire action, such as "buy now," "subscribe," or "get started." Create a sense of urgency by using words like "limited time offer" or "exclusive deal." Additionally, consider adding incentives like discounts or freebies to motivate your audience to act.

Keep in mind that your CTA should be relevant to your message and align with your overall marketing goals. Test different variations of your CTA to see which ones generate the best response from your audience.

Compliance with WhatsApp Policies

Compliance with WhatsApp Policies
Source: WhatsApp

WhatsApp has its own set of policies that must be followed when creating messaging templates. These policies are designed to maintain the integrity and security of the platform, as well as protect the privacy of its users.

Ensure that your messaging templates comply with WhatsApp's guidelines to avoid any issues. Some key points to consider include:

  • Avoid using template messages for unsolicited advertisements or spam.
  • Respect user opt-out preferences and honor their request to unsubscribe.
  • Do not collect sensitive information through messaging templates, such as credit card details or social security numbers.
  • Be transparent about your identity and purpose when communicating with users.

Take the time to familiarize yourself with WhatsApp's policies and guidelines to ensure your messaging templates are compliant and help build trust with your audience.


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The strategic use of WhatsApp messaging templates has become a crucial component of any successful marketing toolkit. By leveraging the platform's unique features and capabilities, businesses can craft personalized, engaging communications that resonate with their target audience and drive measurable results.

The key to creating high-converting WhatsApp templates lies in a deep understanding of customer preferences. It also requires a keen eye for design and messaging, and a willingness to experiment and iterate. 

Businesses need to invest the time and resources to develop a robust WhatsApp messaging strategy, complete with a library of versatile templates. As it will be well-positioned to capitalize on the growing popularity of the platform and the increasing demand for mobile-first communication.

Ultimately, the mastery of WhatsApp messaging templates represents a significant opportunity for businesses to strengthen customer relationships. Thus ultimately, drive sustainable growth in an increasingly competitive digital landscape.


Suggested Reading: 
Step-by-Step Guide to Verify your WhatsApp Business Account


Frequently Asked Questions( FAQs)

Can you provide some examples of high-converting WhatsApp messaging templates?

Some examples of high-converting WhatsApp messaging templates include welcome messages with clear CTAs, personalized product recommendations, order status updates with tracking links, limited-time offers with exclusive discounts, and abandoned cart reminders with incentives.

How to make WhatsApp messaging templates more engaging?

To make your templates more engaging, use conversational language, incorporate emojis to add personality, personalize messages based on customer data, create a sense of urgency or exclusivity, and include interactive elements like buttons or quick replies for easy response.

Are there any restrictions included in WhatsApp messaging templates?

Yes, WhatsApp has policies in place to maintain privacy and security. Avoid unsolicited advertisements, collect sensitive information, or send spam. Be transparent about your identity and purpose when communicating with users.

Should you test different versions of WhatsApp messaging templates?

Testing different versions of messaging templates can help you optimize their performance. Experiment with variations in CTAs, language, visuals, or incentives to see which ones generate the best response and conversions from your audience.

Are there third-party tools to create WhatsApp messaging templates?

There are various third-party tools available that specialize in creating WhatsApp messaging templates. These tools offer customizable templates, analytics, and tracking features. Look for options that suit your needs, considering factors like pricing, ease of use, and integration capabilities.


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