Let me address the biggest question you have right now: What’s in the chatbot business?
A hot selling product, a $7.01 billion market, and a chance to become an AI solutions provider.
Sure, but who will buy these conversational tools?
Other businesses are your customers. Even major enterprises like Pizza Hut, Amtrak, Spotify, Bank of America, H&M, etc., use chatbots to automate customer interactions.
These stats further prove the usability of AI chatbots:
- Chatbots handle up to 80% of customer service queries without human intervention.
- Businesses can save up to 30% on customer service costs by using chatbots.
- 73% of consumers prefer using chatbots for quick and efficient customer service.
- 61% of businesses use chatbots to generate and qualify leads. (Source)
The world is moving towards conversation automation and you can pave the way for businesses globally using a white label chatbot solution.
No research & development is needed; just brand and sell cutting-edge AI chatbots.
If you need more reasons to start your white label chatbot business, read along.
Top 9 Reasons To Use White Label Chatbot as a Business?
Money is the prime motivation of any business venture. As a business, chatbots have plenty of motivation to go around. From as little as $50 to $15,000 or higher, the ROI potential is HUGE.
The global virtual assistant market size was USD 2054.5 million in 2021 and will touch USD 8613.5 million by 2028, exhibiting a CAGR of 22.3% during the forecast period. (Business Research Insights)
Now, let's cover the factors equally crucial to starting your white label chatbot agency:
1. White Label Chatbot Platforms are Fast & Affordable Ways to Establish Your Brand
One of the best reasons to use a white label chatbot is that it lets you hit the ground running as quickly and efficiently as possible.
If you were to start in-house chatbot platform development, the costs may soar to $10,000 or more.
So, save your time, money, & resources by using a white-label chatbot and get up and running almost immediately – and at a fraction of the cost!
The white label chatbot platform will carry your branding, logos, pricing plans, integrations, features, & more. The complete customizations allow you to align the chatbot with your business goals.
If your customizations are minimum, a white label chatbot agency can onboard you within 12 to 24 hours. That’s as fast as it gets.
2. White Label Chatbots Are Highly-Customizable
Branding is not the only element under your control; you can also modify features, integration, terms & conditions, and pricing. Let’s uncover all the changes one can make in their white label chatbot.
- Subscription Plans: Create and manage multiple subscription plans with custom names, features, and integrations. Tailor these plans to different market segments to attract more customers to your white label chatbot.
- Control Integrations: Manage and configure integrations with various platforms such as Zoho, ChatGPT, Google Suite, and others. Customize these integrations to enhance the functionality and interoperability of your white label chatbot platform.
- Integrate Your Payment Gateway: Easily manage your finances by integrating payment portals that your customers are familiar with and ensure seamless payments for your white label chatbot solutions.
- Customize Features: You can select the features to offer your clients. When new features are introduced by the service provider, you can also schedule feature launches for better promotion.
- Configure Taxes: Set up tax configurations based on your country’s regulations and specific business needs. Customize tax rates to comply with local and international laws, ensuring seamless transactions on your white label chatbot agency.
3. Become an AI Solutions Provider
AI is everywhere, even in the food you eat. Now is the right time to enter this market. You might think AI has peaked, but its applications will only evolve as time passes.
Entering the AI race with a chatbot is perhaps the most natural thing to do, as human interaction is AI's biggest use case. With the help of a white label AI chatbot, you can establish yourself as an AI solution provider and make your mark in the market.
As you know these days, anything that has AI in it becomes an instant hit.
The top white label chatbot providers utilize OpenAI’s ChatGPT, Cluade AI, & others to add artificial intelligence to their chatbots, making them self-sufficient.
4. Sell Multi-Channel Solutions
White label chatbot platforms offer chatbots that can be deployed on multiple platforms, including websites, social media, & apps.
It increases the saleability of your chatbot solution because your clients would prefer to deploy chatbot across multiple mediums and provide conversational experience to their users.
WhatsApp & Instagram are like a playground for eCommerce brands. You'll make money while sleeping if you can provide affordable customer support and bulk messaging automation.
So, that’s another area where becoming a white label chatbot partner is the perfect solution for making big bucks.
5. Scale Your Chatbot Business Easily
Most businesses have a tough time scaling up. However, the white label chatbot platform makes it as easy as stacking lego bricks. Here’s how:
- You can buy additional packages to fulfil the usage needs of your clients, be it message packs, messages or Whatsapp conversations, chatbot seats, etc.
- You can add unlimited users to your chatbot platform.
- Upgrade plans easily by considering your user base and get more features, integrations, customizations, & assistance from the white label chatbot agency.
These are growth-friendly features that remove the limitations of a ready-made chatbot solution, which is what most white label platforms are.
Suggested Reading:
Why BotPenguin is the Best White Label Chatbot Platform for you?
6. Sell Add-Ons to Earn More
Enhance your revenue streams by offering additional features, plugins, or premium services as optional add-ons. Customize these add-ons to meet specific customer needs and preferences on your white label chatbot platform.
You can charge your clients extra on usage basis, offering top-up packs for messages, conversation, seats, number of chatbots, integration, & more.
Most white label chatbot agencies follow this business model, allowing you to excel along with your clients. The more they use, the higher you earn.
7. Zero-Commission On Sales
Unlike a chatbot reseller model, white label chatbot platform mainly don’t take commission on sales. You can use the agency solution only by paying the monthly or yearly subscription fee.
This is a boon for white label chatbot resellers, as they can make money on their own terms and won’t have to cut their profits.
However, not all platforms follow this model. Some may charge you based on added clients.
8. Training & Assisted Onboarding
A white label chatbot agency provides extensive training and assisted onboarding to its partners, focusing on the features and benefits of the agency’s solution.
Partners learn how to navigate the platform, configure settings, and utilize advanced functionalities to enhance their chatbot business. The onboarding process includes strategies for attracting and managing clients, creating compelling sales pitches, and understanding subscription models.
Agencies offer practical insights into marketing the white label chatbot platform, handling customer queries, and providing excellent support.
This comprehensive training ensures partners are well-equipped to scale their operations, boost their revenue, and deliver top-notch chatbot services to their clients.
9. Managed-Support By Whitelabel Chabot Provider
White label chatbot providers offer comprehensive managed support, ensuring partners receive priority assistance and access to a team of experts. This support structure is designed to handle the specific needs of white label partners and their clients.
The expert team is available to assist with technical issues, platform customization, and optimization to enhance the chatbot’s performance. Partners benefit from dedicated support channels, ensuring quick resolution of any challenges that arise.
Additionally, the provider offers strategic guidance to help partners scale their business, improve customer satisfaction, and effectively manage client relationships.
These are the key reasons why you should choose a whitelabel partnership as a business venture. You’re getting the biggest headstart in terms of product; all you have to do is sell and make money.
Bottom Line
Choosing a white label chatbot agency is a strategic move for any business looking to enter the rapidly growing AI market without heavy upfront costs. These agencies offer quick deployment, extensive customization options, and managed support, allowing you to brand and sell advanced chatbot solutions efficiently.
With features like multi-channel integration, flexible subscription plans, and seamless onboarding, you can easily scale your operations and maximize revenue.
The comprehensive training and expert support ensure you are equipped to meet client demands and enhance customer satisfaction. Partnering with a white label chatbot agency gives you a significant head start, enabling you to focus on growing your business and boosting profits.
Suggested Reading:
Become a Chatbot Reseller with our White-Label Chatbot Solution
Frequently Asked Questions (FAQs)
What is a white label chatbot, and how does it differ from a regular chatbot?
A white label chatbot is a pre-built chatbot solution that can be rebranded and customized to match a company's branding. Unlike a regular chatbot developed from scratch, a white label chatbot provides a ready-made, cost-effective, and quick solution for businesses looking to integrate conversational AI into their operations.
How can a white label chatbot benefit my business?
White label chatbots offer numerous benefits, including improved customer support, reduced response times, increased customer engagement, and enhanced lead generation.
They can also streamline internal processes, save time, and reduce operational costs.
Can I customize a white label chatbot to match my brand identity?
Yes, one of the main advantages of using a white label chatbot is the ability to customize it to reflect your brand identity.
You can personalize the chatbot's appearance, language, and responses to create a seamless and consistent customer experience.
Do I need technical expertise to implement a white label chatbot?
No, white label chatbots are designed to be user-friendly and require little to no technical expertise to implement.
Many providers offer intuitive interfaces and easy-to-follow setup processes, making it accessible for business owners without extensive technical knowledge.
Will a white label chatbot integrate with my existing systems and platforms?
Yes, most white label chatbots are designed to integrate seamlessly with various systems and platforms, such as websites, social media accounts, customer support tools, and e-commerce platforms.
This ensures a smooth customer experience across different touchpoints.
Can a white label chatbot handle complex customer queries?
Yes, white label chatbots are equipped with advanced natural language processing (NLP) capabilities, enabling them to handle complex customer queries effectively.
They can understand intent, context, and sentiment, providing accurate responses and escalating issues when necessary.
