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Updated on
May 24, 202410 min read

The Best Shopify Bots for 2024

Updated onMay 24, 202410 min read
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    Table of Contents

  • What Are Shopify Bots?
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  • Top 5 Shopify Bots for 2024
  • arrow
  • What are the pros and cons of using Shopify bots?
  • Conclusion
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  • Frequently Asked Questions (FAQs) 
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In 2024, the world of online shopping is getting more competitive by the minute, especially for those running Shopify stores. Keeping up means embracing the future, and right now, that future is all about chatbots.

Imagine having a helper that doesn't sleep, gets what your customers need in a snap, and makes shopping with you a breeze. That's what the top Shopify bots are bringing this year. We're about to dive into the best of the bunch - these are not your ordinary bots.

They're like having a super-smart assistant who knows your shop inside out. From answering questions to smoothing out the buying process, these bots are all about making your store the place to be online. Ready to see which bots are making waves in 2024? Let's get into it.

In this article, we provide essential information about Shopify bots and the 5 Best Shopify Bots available, which we believe may provide adequate support.

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What Are Shopify Bots?

Shopify bots are automated software tools designed to perform various tasks on the Shopify e-commerce platform. These bots can handle various functions, from managing inventory and processing orders to providing customer service through chat.

They're engineered to streamline operations, enhance the shopping experience, and boost sales. For instance, a Shopify bot might automatically update product listings, answer common customer queries, or alert store owners about low stock levels.

Lead generation, marketing, and customer service chatbots designed to assist Shopify online store owners in automating marketing campaigns, growing an email list, and responding to simple consumer concerns.

By automating repetitive tasks, Shopify bots enable store owners to focus more on strategic aspects of their business, ultimately driving growth and improving operational efficiency.

What Are Shopify Bots?

Top 5 Shopify Bots for 2024

Below are the top Shopify chatbot applications. Unlike checkout bots, these bots assist Shopify business owners in generating leads, providing customer service, and improving the shopping experience.

1. BotPenguin 


BotPenguin's Shopify chatbot offers a seamless solution for enhancing your online store operations. Integrate effortlessly to streamline processes and improve customer satisfaction. With features like abandoned cart recovery, order updates, and personalized recommendations, it ensures a smooth shopping experience.

Customizable to match your brand's tone, it also offers self-learning capabilities for continuous improvement. Simple installation with a no-code setup allows for quick activation.

  • ​​Abandoned Cart Recovery
  • Instant Order Updates
  • AI Shopping Assistant
  • ChatGPT integration 
  • Seamless Integration
  • Multi-language Communication
  • Customizable Brand Voice
  • Marketing Campaign Automation

Additionally, it facilitates marketing campaigns, personalized greetings, and efficient customer support. Explore its functionalities for free and optimize your Shopify business operations efficiently.

Pricing- BotPenguin offers monthly and yearly subscriptions. The free plan allows 2k monthly messages. Upgrade to the King plan for $5/month for more features.

And the tech for BotPenguin just doesn't stop there.  It also allows you to use chatbot widgets like WhatsApp, Messenger, and Instagram on your Shopify store without any prior coding skill required.

2. Tidio


For its advantages, this is one of the most popular Shopify Bots. You will be able to generate more leads as a result of it. Tidio also enables you to give outstanding customer service, ensuring that every customer is delighted with their in-store experience.

Tidio offers over 20 appealing chatbot themes, making it ideal for e-commerce enterprises. It also includes Shopify chatbots, allowing you to automate and modernize your shop. As a result, you will save a vast amount of money, time, and personnel. 

These chatbots, for example, may remarket your product to prevent cart abandonment, reply to consumer questions, and give discounts as needed, among other things. Tidio is, in a nutshell, an effective and dependable corporate communication software. Email marketing tools, chatbots, and a professional live chat function are all available with it.

Cost- Tidio is available for a one-time fee of $0. Furthermore, it provides the Starter pack for $29/monthly, the Growth Plan for $59/monthly, and the Tidio+ Plan for $499/monthly

3. Gobot


Why should you look at Gobot? Quizzes about shopping This Shopify chatbot has built-in quizzes to assist clients in selecting the best goods. Gobot can provide practical product suggestions and collect client feedback thanks to some AI magic.

How might this Shopify bot assist you in running your company?

  1. Use chatbots to engage more shop visitors in real-time by asking inquiries about consumer requirements and product preferences.
  2. Automate order status, returns, cancellations, and other customer service actions that are done often.

Starter Plan: $10/month
Basic Plan: $60/month or $600/year
Pro Plan: $360/month or $3,600/year
Advanced Plan: $900/month or $9,000/year

4. Reporty


Reporty is a one-of-a-kind virtual assistant bot for Shopify. This bot connects to Slack and delivers Shopify store owners sales information and notifications (you can choose among 30 report types). Reporty may generate order summaries on a daily, weekly, or monthly basis and inform you of new orders and distribute them to Slack.

How might this Shopify bot assist you in running your company?

  1. Reduce the time it takes to create regular sales reports for company analysis.
  2. Receive timely updates and reports regarding the success of your Shopify store via computer or smartphone.

Cost- The basic version, which includes two types of notifications and Slack commands, is free. Premium options that include all reports start at $10 per month.

5. Toucan AI Sales Bot

Customers may communicate with Toucan, a Shopify chatbot. This automated bot connects to product catalogs and selects customized replies and suggestions. Toucan is dubbed a "fully-automated AI salesman" since it conducts talks without the need for human intervention.

How might this Shopify chatbot assist you in running your company?

  1. Use a chatbot widget to engage more Shopify shop visitors 
  2. Assist clients in finding items by providing tailored suggestions based on their responses

 Cost- One-month statistics and one-day discussion history are included in the free plan. Paid plans start at $14.99 per month.

Suggested Reading:

How to Add WhatsApp on Shopify: A Complete Tutorial

What are the pros and cons of using Shopify bots?


  • Assist you in saving time, effort, and money. As a result, you may concentrate on your strengths.
  • The majority of Shopify bots are free or inexpensive, and they're simple to set up. As a result, if any bots aren't performing as expected, you can uninstall them without fear of getting into problems.
  • You don't need to do a lot of preparations. You only need to put up a few simple commands, and the bots will do the rest.
  • Customers will enjoy a positive experience due to the prompt response and reminder messages regarding discounts, abandoned carts, and other issues.


  • Bots can still make blunders since artificial intelligence isn't perfect yet.
  • This tool does not belong to you. It implies that developers and publishers may disable bots, adjust their privacy settings, and so forth. Indeed, this will have negative implications for others, including you.
  • You won't entirely modify these bots to accomplish their jobs the way you want them to.

Suggested Reading:

WhatsApp on Shopify: Streamline Communication with Customers


Above all, these Shopify bots may provide you with a positive experience at a low cost, if not for free. 

Many tasks are automated and completed rapidly, such as warehouse management, social media marketing, customer inquiries, and providing shop statistics to you. 

Many consumers choose Shopify bots since they are available 24 hours a day, seven days a week. Shop owners will not miss any sales chances as a result of this. 

BotPenguin is an AI-powered chatbot builder platform that can be used to build chatbots across various platforms.

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Frequently Asked Questions (FAQs) 

Does Shopify have a chatbot?

No, Shopify doesn’t have a built-in chatbot feature that can be enabled for customer support. It relies on 3rd-party integrations and apps on its App store for chatbot functionality. 

Which chatbot is best?

The best chatbot varies depending on your specific requirements and preferences. Some popular options include Tidio and BotPenguin.

What chatbot is better than ChatGPT?

Several chatbots, such as, Microsoft Copilot, Jasper, and more, offer different features and capabilities compared to ChatGPT. 

Which AI chatbot is the smartest?

The smartest AI chatbot cannot be determined as it depends on the specific metrics used to measure intelligence.

Does Shopify use ChatGPT?

Shopify can integrate with various chatbot platforms, including ChatGPT, but it is not exclusively limited to it.

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Table of Contents

  • What Are Shopify Bots?
  • arrow
  • Top 5 Shopify Bots for 2024
  • arrow
  • What are the pros and cons of using Shopify bots?
  • Conclusion
  • arrow
  • Frequently Asked Questions (FAQs)