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Updated on
Jun 19, 20248 min read

5 Best Chatbot Platforms in USA

Updated onJun 19, 20248 min read
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    Table of Contents

  • Chatbot Usage Stats
  • How to select a bot for your brand?
  • 5 Best Chatbot Platforms to look for in the US
  • arrow
  • BotPenguin
  • Flow XO
  • Aivo
  • Chatfuel
  • (Formerly Mobilemonkey)
  • Conclusion
  • arrow
  • Frequently Asked Questions (FAQs)
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Imagine assigning a companion to your users for their support and complete customer journey. 

Chatbots have become the norm recently, and businesses are keen on implementing them. This has sparked a boom of free chatbot platforms in the USA. The more variations there are, the harder it is to select the best product.

In this blog, we have carefully curated a list of the top 5 chatbot platforms that can revolutionize your business.

These platforms provide cutting-edge AI technology to create intelligent and interactive chatbots. With features like personalized messaging, automation, and integration with CRM tools, these platforms offer seamless customer interactions.

Whether you need a chatbot for customer support, lead generation, or sales, these platforms have covered you. Find out how these free chatbot platforms can elevate your business and stay ahead in the competitive market.

Before moving further..

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Chatbot Usage Stats

It has been noticed that the Chatbot Platform is popular among younger generations, and even millennials also like to handle support issues on their own and find a partner bot the perfect solution. Thus, more and more business units, including market giants such as Starbucks and Linkedin, integrate ai chatbots into their customer support strategy.

According to Demandsage, using ai chatbots in businesses can save up to 2.5 billion hours as customer support representatives handle 17 interactions every day on average.

The chatbot sector is expected to have a significant impact on the market, with an estimated income of approximately $137.6 million by 2023. The chatbot industry is predicted to grow, reaching an impressive sales figure of $454.8 million by 2027.

Looking at the historical data, it is notable that in 2018, the income generated by the ai chatbot sector was a mere $40.9 million, showcasing a substantial increase in its revenue potential over the years.

As per Shopify, chatbots can improve conversion rates for ecommerce businesses by up to 30%.

Now you have a clear picture of acquiring the market and leading to its ultimate potential. Hence, earn customers for life via intelligent ai chatbot creator.

Select the best among the top 5 chatbot platforms in the US. But before jumping to it, let me teach you how to select the best chatbot UI design for your business or brand.

How to select a bot for your brand?

How to select a bot for your brand?

When selecting a chatbot for your brand, there are several points to consider to ensure you choose the best one.

1. Natural Language Processing (NLP): Evaluate the ai chatbot's NLP capabilities for effective communication.

2. Customization Options: Assess the level of customization to align the bot with your brand's voice and style.

3. Scalability: Prioritize scalability to ensure the ai chatbot can handle growing user interactions.

4. Analytics and Insights: Look for robust analytics platforms for gaining insights and continuous improvement.

5. Integration Capabilities: Consider how well the ai chatbot integrates with your existing systems for a seamless user experience.

Now, let's see the best chatbot platforms you need to optimize user interactions and drive results for your brand. 

5 Best Chatbot Platforms to look for in the US

Chatbot maker streamlines the interactions your users have with your brand. Your team or staff no longer have to deal with mundane interactions, answering repetitive questions, and more. 

Here in this blog, find our list of the top 5 platforms to look out for if you are a US-based brand or business. So, let's get started.


If you are looking for a highly advanced and free Chatbot Platform, you must consider our top 3. Its user-friendly interface makes it easy for the users to navigate through the portal. 

BotPenguin AI Chatbot Maker

If you are looking for an AI free chatbot platform, then BotPenguin is a great pick. Its user-friendly interface makes it easy for the users to navigate through the portal.

BotPenguin is an AI-powered free chatbot platform that helps businesses automate customer interactions. It offers a user-friendly interface and a range of features to create intelligent ao chatbots.

With BotPenguin, you can effortlessly design and deploy chatbots on multiple platforms like websites, Facebook Messenger, and WhatsApp within minutes.

The platform provides customizable chat flows, automatic language translation, URL scraping, contextual answers, personalized messages, and the ability to integrate with CRM tools.

Here’s a quick rundown of the major features.

1. Automate Marketing: Use a WhatsApp Chatbot for automated marketing campaigns and lead nurturing.

2. Shop Management: Showcase products, collect orders, and accept payments from the ai chatbot. 

3. AI-driven Support: Provide customer support with real-time chat and AI-driven assistance. 

4. Booking and Calendar Sync: Customers can book appointments and sync calendars through the ai Chatbot.

5. Multi-Platform Integration: Connect to 60+ platforms and CRMs for seamless automation like HubSpot, GoHighLevel, etc.

6. Personalized Greetings: Automatically greet and personalize messages for an enhanced customer experience.

7. Unified Customer Profile: Build a complete customer profile integrated with ticketing systems for query resolution.

Integration with multiple platforms. 


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Its baby plan is free of cost, where you can enjoy how an ai chatbot works and help you improve your business customer support services and other areas. 

In case you feel like upgrading, then the further plans are also reasonable with its bunch of features. Check the BotPenguin pricing. 


BotPenguin offers a range of pricing plans to suit different business needs. It starts with a free basic plan with limited features, allowing users to explore the platform before committing.

This pricing plan includes:

Paid plans start from as low as $5/month, providing access to advanced functionalities and customization options. 

Whether you are a small business or a large enterprise, BotPenguin offers affordable pricing options to accommodate your budget.

Flow XO

This exclusive free Chatbot Platform earned its place in this list with more than a hundred built-in integrations and modules of the best chatbot UI design. 

Flow XO

Another highlight of this chatbot creator is it is relatively easy-to-use and lets you build a bot within a few minutes. 

Saves time and effort through loads of prebuilt templates, which let businesses get the instant bot for varied use cases and roles. It can support your business to carry out many e repetitive and complex jobs such as scheduling appointments and more. 

Not only this, but it also enables you to personalize JavaScript or delay a message for a given period. It offers an exclusive feature to save data and can be analyzed via Trello and Google sheets. 

The initial free plan offers you 500 conversations from 5 chatbots. And with the paid account, it assures you an unlimited amount of chatbots

Suggested Reading: FlowXO Alternative


This chatbot creator is considered one of the best and smart platforms. 


It helps businesses to communicate with their audience in real-time via voice or text. Its website ai chatbot "AgentBot" is flexible enough to adapt itself by the rules and needs the channel or area it is planted in, such as -CMS, CSS, and more. 

The automated responses without compromising on delivering a customized and seamless experience are the thing every digital business craves for. 

The platforms it involves are Zapier, Zendesk, Salesforce, and Live promise better and advanced knowledge. 

You won't get the Aivo bot for free; its starter plan is USD 99/ month and as per the modifications and add ons the pricing increases. 

Suggested Reading: 
Top 10 AI Chatbot Apps to Grow Your Business 2x


This we placed on top 4 position, it is another Chatbot Platform that helps just about anybody to have a bot with no coding and technical requirements. 


It mainly focuses on restaurants and media agencies. 

In under 7 minutes, you will be owning a full-fledged and featured ai chatbot UI design that promotes your brand and lets you build your brand image more strongly. 

It can be used to share news and engage your audience with proactive and instant communication. Set up FAQs and can be used for scheduling reservations. 

Have a coherent integration hosted by Chatfuel and make it adaptable to all your brand and audience requirements. The basic version is for free, and the new version costs 30$ per ai chatbot.

Suggested Reading: Chatfuel Alternative (Formerly Mobilemonkey)

Last but not least is "Mobilemoneky." This chatbot maker makes ai chatbot for SMS, Facebook, web fun, and other platforms. (Formerly Mobilemonkey)

It is amongst the quick, easy, and very efficient free Chatbot Platform. 

It supports businesses by optimizing software, customer service and formulates and amazing alternatives to newsletters. It is also amongst the right messaging platforms already in the current and worldwide. 

Suggested Reading: MobileMonkey Alternative 

You can quickly get started with its free plan and upgrade as per your wish and requirements in the coming future. 

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As we already discussed, all the top 5 chatbot platforms in the market offer ai chatbot UI design to support businesses with new technologies with less effort and investment. 

But one thing to consider is to think which will be your ideal choice amongst these. So be wise enough to select one as per your brand requirements.

Frequently Asked Questions (FAQs)

What are the 5 best chatbot platforms available in the USA?

The top five chatbot platforms in the USA are BotPenguin, Botpress, MobileMonkey, Dialogflow, and Botsify.

Are these free chatbot platforms suitable for small businesses?

Suitable for all types of businesses whether small or large. Their features and pricing plans are designed according to the needs of .

Do these chatbots can be integrated with different websites and social media pages?

Chatbots can be integrated with websites and various social media platforms such as Facebook, WhatsApp, Telegram, and more.

Does any technical knowledge is required to create a chatbot using these free chatbot platforms?

No, most of these platforms offer a drag-and-drop interface that requires no coding or technical knowledge. However, some platforms like Botpress may require some coding skills.

What types of chatbots can one create using these platforms?

These platforms allow you to create various types of chatbots for different industries like customer support, eCommerce, lead generation, and more.

You can also develop voice bots, AI bots, and messenger bots.

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Table of Contents

  • Chatbot Usage Stats
  • How to select a bot for your brand?
  • 5 Best Chatbot Platforms to look for in the US
  • arrow
  • BotPenguin
  • Flow XO
  • Aivo
  • Chatfuel
  • (Formerly Mobilemonkey)
  • Conclusion
  • arrow
  • Frequently Asked Questions (FAQs)