BOTPENGUIN VS VERLOOP.IO
Looking for a Verloop Alternative? Here is Why BotPenguin Wins
Verloop.io is a capable conversational AI platform with strong NLP, Voice AI, and enterprise automation. But its pricing page returns a 404 and all plans are sales-led with no published prices, the Enterprise plan starts at a reported $699/month, there is no native mobile app for agents, and Telegram and SMS are not supported. BotPenguin gives you transparent flat-rate pricing from a permanently free Baby plan, AI included from day one, WhatsApp, Instagram, Telegram, and website from one dashboard, and a native mobile app your team can use anywhere. 80,000+ businesses across 193 countries choose BotPenguin.
Switch to BotPenguin if you need transparent pricing you can evaluate without a sales call, a free plan with AI included, Telegram alongside WhatsApp and Instagram, a native mobile app for agents, or an API to build on. Verloop may still suit you if you are an enterprise team that needs Voice AI, agent CoPilot, and automated quality assurance (Sparks) at scale, and you are comfortable with a sales-led procurement process. Its NLP depth, 80+ language support, and Voice AI are genuine differentiators at the enterprise end.
5 Reasons BotPenguin Is the Best Verloop Alternative
Verloop.io is a capable conversational AI platform with strong NLP, Voice AI, and enterprise automation. BotPenguin gives you transparent flat-rate pricing from a permanently free Baby plan, AI included from day one, Telegram alongside WhatsApp and Instagram, a native mobile app for agents, and an API to build on.
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BotPenguin vs Verloop: Full Feature Comparison
BotPenguin
Verloop.io (2026)
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Verloop vs BotPenguin: Pricing
Verloop pricing is NOT published. Figures below are reported from third-party aggregators (Chatarmin Feb 2026, CheckThat May 2026) and cannot be verified against official Verloop documentation. State as "reported" in any published copy. BotPenguin from botpenguin.com/pricing/pricing-table.
BotPenguin
$290/year
per year · transparent pricing
- Starts at $290/year with transparent, published pricing
- Unlimited chatbots per account
- No hidden fees
- Free lifetime plan available
- Full WhatsApp automation and AI agents available across plans
Verloop.io
$699/month
sales-led pricing · no public pricing page
- Starter is reported free but caps at 500 chats/month
- Business and Enterprise pricing is reported, not published
- No native mobile app
- No API available
- Telegram and SMS are not supported
60%
lower cost at scale
20+ hrs
saved per month
30-45 days
to full ROI
* Data is based on publicly available information and may not reflect the latest updates.
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Why Are Businesses Looking for Verloop Alternatives in 2026?
Verloop.io is a capable conversational AI platform with strong NLP, Voice AI, and enterprise automation.But its pricing page returns a 404 and all plans are sales-led with no published prices, the Enterprise plan starts at a reported $699/month, there is no native mobile app for agents, and Telegram and SMS are not supported.
Pricing is not public and requires a sales engagement to see any numbers.
Verloop's pricing page returns a 404. Every evaluation begins with a demo request or sales call. For SMBs and mid-market teams who want to self-evaluate before talking to a vendor, this is a hard stop.
No native mobile app for agents.
G2, Capterra, and SaaSworthy reviewers consistently name the missing mobile app as the most disruptive limitation. Support agents who manage chats on the go, or teams in markets where mobile-first work is standard, cannot use Verloop effectively from a smartphone.
No Telegram or SMS native support.
Verloop's channel set is Web, App, Messenger, Instagram, WhatsApp, and Viber. Teams that need to reach customers on Telegram or via SMS must use a separate platform alongside Verloop.
No API limits extensibility for developer teams.
GetApp confirms no API is available on Verloop. Teams that want to build custom integrations, trigger automations from external systems, or extend the platform with their own tooling have no developer-facing API to work with.
What Is Verloop.io?
Verloop.io is a conversational AI platform founded in 2016 in India, used by 5,000+ businesses across e-commerce, banking, insurance, logistics, and telecommunications. It is an official WhatsApp Business Solution Provider with NLP and NLU trained on 3 million+ queries. Its enterprise flagship products include Voice AI for voice channel automation, CoPilot for real-time agent assistance, and Sparks for LLM-powered automated quality assurance. It supports 80+ languages across Web, App, Messenger, Instagram, WhatsApp, and Viber.
Where it shines
- Deep NLP trained on 3M+ queries, achieving reported 80%+ precision in query resolution
- Voice AI that handles IVR-style flows, outbound campaigns, and voice verification at enterprise scale
- Sparks Auto QA: LLM-powered automated quality assurance that coaches agents and scores conversations
Where it falls short
- No public pricing; every evaluation requires a sales conversation
- No native mobile app; no API available for developer integrations
- No Telegram or SMS; Enterprise plan entry (~$699/month reported) is steep for SMBs
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Related Comparisons
Frequently Asked Questions
Is there a free Verloop alternative?
Yes. BotPenguin's Baby plan is permanently free with 1,000 messages, AI, and WhatsApp included. Verloop has a reported Starter plan that is free but caps at 500 chats/month. Verloop's pricing page returns a 404, so all figures are from third-party sources and should be verified directly with Verloop.
What is Verloop used for?
Verloop.io is a conversational AI platform used by 5,000+ businesses for customer support automation across Web, App, Messenger, Instagram, and WhatsApp. It is known for enterprise features including Voice AI, CoPilot for agent assistance, and Sparks Auto QA, with 80+ language support.
Does Verloop have a mobile app?
No. Reviewers on G2, Capterra, and SaaSworthy consistently note the absence of a native mobile app as one of Verloop's most significant limitations. Agents cannot manage live chats from their smartphones. BotPenguin includes a native mobile app for iOS and Android.
Does Verloop have an API?
GetApp confirms that Verloop does not have an API available. BotPenguin provides a public API from the King plan for custom integrations and developer workflows.
How does Verloop pricing compare to BotPenguin?
Verloop does not publish its pricing. Third-party sources report a Business plan at approximately $49/month and an Enterprise plan from $699/month, both unverified. BotPenguin's pricing is fully public: Baby free, Little $29/month, King $99/month. Verify current Verloop pricing directly with their sales team.
Can BotPenguin replace Verloop?
For most SMB and mid-market use cases, yes. BotPenguin covers omnichannel chatbot automation, WhatsApp, Instagram, Telegram, website, AI agents, human handover, and CRM integrations at published flat rates. For enterprise teams that specifically need Verloop's Voice AI, CoPilot, or Sparks Auto QA, BotPenguin's AI voice agents on the King plan cover voice, but the enterprise QA features are different in scope.