Pricing: You need a calculator to add all prices for Freshchat, integrations, AI add-ons, and sessions. $18 is barely enough to get you started.
BotPenguin vs freshchat
Find BotPenguin as the best Freshchat Alternative
BotPenguin empties your workload, not your wallet. Get Omnichannel access without add-ons, AI Chatbot + ChatGPT, WhatsApp Commerce, and 60+ native integrations in this alternative to Freshchat
FREE Forever plan. No Credit Card Required.
What is the difference between BotPenguin and Freshchat
BotPenguin deliver A+ perks — Affordable, Automation in support & sales, AI Bot With ChatGPT, All Channel Support, and advanced 60+ integrations proving itself as the ideal Freshchat alternative
Extra Features at Reduced Cost
BotPenguin is priced at $50 per annum, while Freshchat is priced at $300 per annum.
Enjoy Unlimited Chatbots
Both BotPenguin and Freshchat offer unlimited chatbots per account.
Explore Multiple Platforms
BotPenguin and Freshchat both offer multi-platform integration for websites, WhatsApp, FB Messenger, and Telegram.
Voice-Support
BotPenguin offers voice support with Twilio integration, while Freshchat offers voice support without integrations.
Which One is the better chatbot alternative?
It depends on the user's needs and budget, but BotPenguin offers competitive features and pricing.
BotPenguin
FreshChat
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| Facebook Messenger |
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| Telegram |
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| Landing Pages |
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| Instagram Chatbot |
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| MS Teams Chatbot |
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| No code Chatbot builder |
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| Native website widget |
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| Ease to manage Bot Installation, and functionality |
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| Easy to navigate UI with placeholders, help text and tutorials |
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| Add team members and provide them role based access |
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| Multilingual Capabilities |
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| Free bot designing support |
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| Customizable reports |
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| Personalized on boarding and free Bot designing support |
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| Multi channel Live Chat support |
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| Human handover and real time user simulation with typing delays |
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| Voice support for Bot users |
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| Smart Intuitive responses based on keywords |
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| User segments based on Tag/Attributes for campaigns and broadcasts |
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| Schedule drip campaigns for customer onboarding journeys |
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| Schedule broadcasts message |
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| WhatsApp Automation to manage catalogs, orders and automated responses |
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| Omnichannel customer support via phone, email, chat, WhatsApp |
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| View conversation history of users |
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| Data Analytics, bot-wise and based on leads/messages |
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| View and download customizable data of subscribers |
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| Block specific IPs. URLs or Country Codes |
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| Total Number Of Integrations |
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| No-Code Integration with all available and custom CRMs/Apps |
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| Enterprise-grade Security, SSL encryption |
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| WhatsApp API |
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| Enterprise Integrations |
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| ChatGPT |
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| Knowledge base with Help Center, FAQs, Tutorials |
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| Affiliate programs and White label reseller plans |
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Here’s why you need a Freshchat alternative today!
Costly AI: Freshchat offers Freddy AI as an addon with sessions. A 1000 session powered by AI will cost you $96.
Limited Integrations: Freshchat lacks native integrations because it offers them as add-ons on the app marketplace. Some are free, and most are paid.
Costly Advanced Features: The advanced features needed to set up complex marketing automations, analytics, and team management are available in the Pro plan at $50/month.
No Templates: Freshchat lacks chatbot templates, which are crucial for swiftly customizing your bot according to business use cases.
Add-ons: Although Freshchat has some solid features, you can only use them as add-ons, so you’ll have to pay extra bucks.
Tired of Overpriced Freshchat chatbot? Choose BotPenguin for Your Business and Budget.
Seamlessly connect with 60+ native integrations. No marketplace, no add-ons.
All-in-one Chatbot. Deploy for sales, support, lead capture, and marketing automation.
In-built omnichannel support. Reach customers at all touchpoints without paying extra.
Convert customers with WhatsApp & Telegram using personalized broadcasts & drip campaigns.
Launch any type of business chatbot in minutes with ready-to-roll 40+ templates.
Pay 6x less for better features. Lighten your manual workload without lightening your wallet.
Check out other comparisons
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Intercom vs ManyChat
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Intercom vs Wati
Wati's got WhatsApp, Intercom's all channel uber cool. BotPenguin gives everything, including ChatGPT integration.
Intercom vs Tidio
Tidio can outsmart Intercom on chatbots, Intercom plays on scale and range. BotPenguin does both.
Frequently Asked Questions
What is better than Freshchat?
BotPenguin is an ideal Freshchat alternative. It offers pioneering conversation AI, conditional flows, customization, omnichannel support, and a wide range of features.
What is the alternative to Freshchat omnichannel?
BotPenguin is a great alternative to Freshchat with omnichannel support and integrations across multiple platforms including website, WhatsApp, FB Messenger, SMS, and Telegram. It also has voice support with Twilio integration.
What is the free Freshchat alternative?
BotPenguin offers a Free-forever plan, which is perfect if you're just starting with chatbots. You get to create one chatbot for every channel with a 2000 monthly message limit. That’s why BotPenguin’s the free Freshchat alternative.
How much is the Freshchat chatbot pricing?
The pricing plan for Freshchat is quite steep, ranging from Growth - $18 per month, Pro - $50 per month, and Enterprise for $77 a month. It will increase due to marketplace apps, add-ons, and taxes. Freshchat alternatives like BotPenguin offer much simpler pricing with the same features.
Is Freshchat separate from Freshdesk?
Yes, Freshchat is a separate product from Freshdesk, though both are part of a suite of business software products from Freshworks.
What our Customers say
Delivering value, earning trust. Hear good words about BotPenguin on these platforms
G2
"Their ability to execute in a timely manner. If you want to start an AI Chatbot business then this is the place. - They have a great work environment, and know how important it is to be efficient."
- Gustav Louv
5-Star Rating
Capterra
"We are using BotPenguin for our Facebook bots, responding to Facebook messages automatically. Currently handling millions of messages on a monthly basis and really great product."
- Twana D.
4.6-Star Rating
Trustpilot
"Its Whatsapp Automation with API is really practical for sales & marketing objective. If it comes with analytics about campaign result it will be awesome."
- BD Michae
5-Star Rating
Good Firms
"Their timely communication is the reason for the great project management. Our descriptions are precisely translated into needs by BotPenguin, and they possess the necessary skill set to execute features in a timely manner."
- Yashi Amola
5-Star Rating
Crozdesk
"The team at BotPenguin contributed knowledge not just about using Generative AI but also about how these technologies may be customized to meet our needs in the asset and wealth management industry. It was amazing how well they could convert difficult technical ideas into workable, approachable solutions. Furthermore, the team at BotPenguin has shown a remarkable capacity for creative problem-solving, as demonstrated by their approach to challenging project specifications."
- Phil Johnson
5-Star Rating
