Render true omnichannel support, 60+ direct integrations including Zapier, Wix, & WooCommerce, and native website widgets. All that for 3x less!
Detailed head-to-head
BotPenguin offers superior features at $50/year, while Chatfuel costs $744/year, a remarkable 3x less.
Both BotPenguin and Chatfuel allow you to create unlimited chatbots.
BotPenguin integrates seamlessly across platforms, including WhatsApp, Telegram, FB, SMS, etc. Chatfuel lags in versatility.
BotPenguin provides voice support through Twilio integration; Chatfuel lacks this essential feature for users.
BotPenguin is the best Chatfuel alternative, offering affordability, unlimited chatbots, and versatile omnichannel support.
| Features | BotPenguin | Chatfuel |
|---|---|---|
| Free Lifetime Plan | Free forever with 2000 monthly messages | 7 day free trial |
| Pricing | $50 per annum | $744 per annum |
| Number of chatbots per account | Unlimited | 5 Chatbots per FB Business Page |
| Multi Platform Integration (Website, Whatsapp, FB Messenger, Telegram, Landing pages) | Available for all platforms | WhatsApp, Instagram, Facebook, Website |
| No code Chatbot builder |  | |
| Native website widget | |  |
| Ease to manage Bot Installation, and functionality. | | |
| Easy to navigate UI with placeholders, help text and tutorials | | |
| Add team members and provide them role based access | | |
| Multi channel Live Chat support | | |
| Human handover and real time user simulation with typing delays | Both Available | Both Available |
| Voice support for Bot users | Available with Twilio Integration | Not Available |
| Multilingual Capabilities | | |
| No-Code Integration with all available and custom CRMs/Apps | Yes, can be integration with all available CRMs and Apps | Yes, can be integration with all available CRMs and Apps |
| Smart Intuitive responses based on keywords | Available for all social media channels like Facebook, WhatsApp and Telegram | Not available on Telegram |
| User segments based on Tag/Attributes for campaigns and broadcasts | | |
| Block specific IPs. URLs or Country Codes | | |
| Schedule drip campaigns for customer onboarding journeys | Available on all channels FB, WhatsApp and Telegram | Not available for Telegram |
| Schedule broadcasts message | Available on all channels FB, WhatsApp and Telegram | Not available for Telegram |
| ChatGPT | | |
| WhatsApp Automation to manage catalogs, orders and automated responses | | |
| Data Analytics, bot-wise and based on leads/messages | | |
| Customizable reports | | |
| View and download customizable data of subscribers | | |
| Free bot Designing support | | |
| Omnichannel customer support via phone, email, chat, WhatsApp | Available on all channels | Available on all channels |
| View conversation history of users | | |
| Enterprise-grade Security, SSL encryption | | |
| Affiliate programs and White label reseller plans | Personalized on boarding of partners | White Label Reseller program not available |
| Knowledge base with Help Center, FAQs, Tutorials | Available | Available |
| Personalized on boarding and free Bot designing support | Available | Available |
| WhatsApp API | | |
| Enterprise Integrations | | |
| Try BotPenguin | Try BotPenguin |
Disclaimer: Based on our research and information available on the website.
Pricing: Chatfuel pricing is a maze. First, you pay for the lite version, then for Facebook & Instagram, and then for WhatsApp. The final cost is off the roofs. No WooCommerce: Chatfuel lacks a native WooCommerce integration, the most popular eCommerce platform. Paid Integrations: First, Chatfuel has a limited number of native integrations, and to make matters worse, it charges $100-150 to set up those integrations. 
Paid Customization: To build a chatbot for specific business use cases like lead generation, FAQs, Sales, etc., you must pay $150. Chatfuel alternatives like BotPenguin offer this customization for free. Limited Scalability: Chatfuel may not be ideal for businesses expecting rapid growth or high traffic as scaling can be costly and require extra development.Charge Per Conversion: Chatfuel charges you a fractional amount for each conversion after the set limit. It can add up to a lot if you have a high conversion rate. 
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BotPenguin is the free Chatfuel alternative. It offers a free plan with 2k messages, unlimited contacts, and an AI chatbot. However, for the superior features, BotPenguin charges $50/year.
BotPenguin is a cloud-based platform accessible from any device. It offers an Android app & iOS to create, monitor, and manage chatbots effortlessly. Hence, the best Chatfuel alternative.
Chatfuel is a chatbot-building platform that allows you to create your own Facebook Messenger bots without coding. You create conversational structures using their drag-and-drop interface.
Chatfuel's free plan offers 50 active users, integrations, and features. The Pro version of Chatfuel gives you access to all features and integrations and allows for unlimited active users.
BotPenguin is the best Chatfuel alternative for WhatsApp as it provides WhatsApp automation to manage catalogs, orders, and automated responses, BotPenguin also integrates seamlessly across other messaging platforms, including Telegram, FB, SMS, and more
Pick the best Chatbot Builder in the industry
BotPenguin is the best AI Chatbot maker platform. Create a Chatbot for WhatsApp, Website, Facebook Messenger, Telegram, WordPress & Shopify with BotPenguin - 100% FREE! Our chatbot creator helps with lead generation, appointment booking, customer support, marketing automation, WhatsApp & Facebook Automation for businesses. AI-powered No-Code chatbot maker with live chat plugin & ChatGPT integration.
BotPenguin is the best AI Chatbot maker platform. Create a Chatbot for WhatsApp, Website, Facebook Messenger, Telegram, WordPress & Shopify with BotPenguin - 100% FREE! Our chatbot creator helps with lead generation, appointment booking, customer support, marketing automation, WhatsApp & Facebook Automation for businesses. AI-powered No-Code chatbot maker with live chat plugin & ChatGPT integration.
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