Your customers don’t wait. They move on. Every unread WhatsApp message is a missed sale or a frustrated client. Businesses spend on ads, websites, and sales teams, yet many still fail at the simplest part: replying fast.
In 2025, that is no longer optional. WhatsApp has become the main place where customers ask questions, make bookings, and even place orders. The only way to keep up is with automation.
This guide breaks down the 12 best WhatsApp AI agents that help businesses save time, handle queries instantly, and keep customers happy without adding extra staff.
Why Businesses Use WhatsApp AI Agents in 2025
Most businesses don’t struggle with getting customers. They struggle with keeping them. In 2025, customers expect instant replies on WhatsApp, whether it’s from a small shop or a global brand.
Meeting that standard with human staff alone is almost impossible. This is where WhatsApp AI agents step in.
Here’s why businesses rely on them today:
- Faster replies, fewer losses: A small restaurant gets a booking request at night. Without automation, the reply comes the next morning and the diner books elsewhere. With an ai agent for WhatsApp, the reply is instant and the booking is saved.
- No more abandoned carts: An e-commerce buyer asks about delivery timelines. A human agent might take hours to respond during peak sales. An ai whatsapp agent checks the system and replies instantly, keeping the sale intact.
- Smarter marketing campaigns: A gym launches a seasonal promotion. An ai agent whatsapp answers queries, shares offers, and sends reminders before the deal ends. Staff focus on conversions while automation handles follow-ups.
- Better healthcare support: A clinic receives appointment requests and test result queries daily. A whatsapp ai agent books appointments, sends reminders, and shares results securely. Patients get service without waiting on hold.
- Scalable support without hiring more staff.: From FAQs to payments, ai agents for WhatsApp handle repetitive work so teams can focus on complex cases.
In short, businesses use these tools because they reply instantly, reduce frustration, boost conversions, and cut support costs.
Businesses across sectors are adopting whatsapp agent ai tools. The real challenge is choosing platforms that actually deliver, which brings us to the next section.
How We Picked These WhatsApp AI Agents
The list you are about to see was not built randomly. The market in 2025 is full of platforms that call themselves whatsapp ai agents, but many fall short when put to real business use.
To make this guide useful, we built a clear set of criteria. Each tool was judged not by hype but by what it can actually deliver.
Features that go beyond chat
A good ai agent for whatsapp is more than an auto-reply bot. We looked for tools that manage FAQs, share catalogs, book appointments, process payments, and work across multiple languages.
If a platform only answered simple questions with static replies, it was not enough. Businesses need more than “Hello, how can I help you?” — they need complete workflows.
Pricing and value for money
Cost is always a concern. A local store cannot spend hundreds of dollars each month. A growing enterprise, on the other hand, needs a platform that scales without hidden costs.
We focused on tools that offer transparent pricing, free trials, and flexible tiers. For example, some tools let you start with 100 conversations a month before committing to a bigger plan. That makes testing safe and affordable.
Ease of setup
Not every team has a developer. We valued platforms with drag-and-drop builders, ready templates, and clear dashboards.
A marketing manager or sales executive should be able to launch an ai whatsapp agent without writing code. This makes adoption much easier for SMBs.
Integrations that matter
Businesses already use systems like Shopify, HubSpot, Salesforce, or Zoho. If a whatsapp agent ai cannot connect with those, it means more manual work.
The best tools in our list sync customer data, orders, and conversations directly into CRMs. That is what helps a sales team respond faster and close deals.
Support and trust
Automation is only helpful if it works reliably. We considered vendor reputation, response times, and customer reviews. A tool that offers strong onboarding and quick help scored higher.
With these filters in place, the shortlist makes sense. The real question now is where all this is heading. To see the bigger picture, it helps to study a chatbot that changed how people think about AI conversations.
12 Best WhatsApp AI Agents to Automate Business Tasks
To save you the trial and error, here is a clear list of 12 trusted WhatsApp AI agents in 2025. Quick comparison table of the best WhatsApp AI Agents.
The search for the right tool can feel overwhelming. Dozens of platforms promise quick replies, better sales, and smoother support, but not all deliver.
Each one solves real problems, fits different business sizes, and comes with its own strengths and trade-offs.
1. BotPenguin
BotPenguin AI Agent is built to simplify automation for WhatsApp and beyond. While it works on websites, Messenger, Instagram, and Telegram, its WhatsApp automation stands out.
With drag-and-drop flows, pre-trained industry templates, and GPT-powered AI, you can set up a WhatsApp AI agent in minutes without coding.
Key Features
- No-Code WhatsApp Bot Builder: Create conversational flows quickly with BotPenguin’s drag-and-drop interface.
- Bulk Messaging: Send bulk WhatsApp messages for promotions, updates, or seasonal offers.
- Drip & Broadcast Campaigns: Automate reminders, nurture sequences, or announcements through WhatsApp campaigns.
- CRM Integration: Sync WhatsApp chats with CRMs like HubSpot, Zoho, and Salesforce to track leads and sales.
- Live Chat with WhatsApp Customers: Agents can jump into ongoing WhatsApp conversations seamlessly.
- Customer Segmentation: Tag and segment customers based on behavior to deliver personalized WhatsApp campaigns.
- Special Campaigns: Blast messages for new property listings, send reminders to hot leads, or follow-up on abandoned carts.
- 24/7 WhatsApp Engagement: Keep chats open around the clock, with AI handling FAQs and support instantly.
Best For
- Startups and SMEs needing affordable WhatsApp automation.
- Teams engaging customers 24/7 without hiring extra staff.
- Agencies managing WhatsApp campaigns for multiple clients.
- Businesses serving multi-language audiences on WhatsApp.
What Problem It Solves
- Captures and Qualifies Leads: Every WhatsApp inquiry gets an instant reply.
- Reduces Repetitive Work: Answers FAQs and routine queries automatically.
- Automates Sales Tasks: Bookings, orders, and reminders run directly inside WhatsApp.
- Consolidates Conversations: View web, social, and WhatsApp messages in one dashboard.
- Scales Affordably: Handles high WhatsApp volumes without proportional hiring costs.
- Always-On Channel: Keeps WhatsApp open 24/7 so leads and customers are never left waiting.
Pricing
- Free Plan: Includes 1 WhatsApp bot, 100 conversations, and 1,000 messages monthly.
- Paid Plans: Start around $15/month with more chats, agents, and advanced WhatsApp features.
- Higher Tiers: Unlock unlimited bots, advanced AI, white-labeling, and enterprise-grade options.
- WhatsApp Fees: Standard WhatsApp Business API conversation charges from Meta apply separately.
Pros
- Wide WhatsApp-focused AI features, plus multichannel support.
- Very easy setup with templates and no coding needed.
- Affordable plans, including a free-forever tier.
- Strong CRM and e-commerce integrations.
- GPT-powered, human-like replies on WhatsApp.
Cons
- Free plan limits conversations tightly.
- Advanced WhatsApp campaigns on higher tiers only.
- New AI features are still evolving compared to some niche tools.
Why Pick This
BotPenguin is the best all-around AI agent for WhatsApp. It balances affordability, quick setup, and scalable features. If you want to send broadcasts, capture leads, and keep WhatsApp support live 24/7 — all while syncing data to your CRM — BotPenguin is your top choice.
Unlike tools that focus only on basic inboxes or flows, it offers bulk messaging, drip campaigns, segmentation, and live chat handover, making it a complete WhatsApp automation platform.
Try BotPenguin
2. Interakt
About
Interakt is an official WhatsApp Business Solution Provider. It works as a full-stack CRM and marketing hub with a focus on WhatsApp and Instagram.
You can capture leads from click-to-WhatsApp ads, send broadcasts, manage customer chats, and track conversions inside one clean dashboard.
It is designed to help small and mid-size businesses turn WhatsApp into a sales and support engine.
Key Features
- Centralized inbox for WhatsApp and Instagram with multi-agent support.
- No-code chatbot builder for FAQs, auto-replies, and simple flows.
- Broadcast and campaign tools with template approvals.
- Click-to-WhatsApp ad integration to track leads from Facebook and Instagram.
- WhatsApp Catalog sync for D2C brands to share products and take orders.
- Basic CRM with contact profiles, tags, and deal tracking.
Best For
- SMBs and D2C brands focused on marketing and sales via WhatsApp.
- Online stores that want to send offers, recover carts, and confirm orders.
- Startups testing the ai agents for whatsapp approach with low budgets.
- Businesses in India and emerging markets that need local pricing and support.
What Problem It Solves
- Removes the need for separate tools by merging CRM, campaigns, and chat into one platform.
- Improves ad ROI by connecting social media ads directly to WhatsApp chats.
- Handles large numbers of queries with simple automation and broadcasts.
- Reduces manual follow-up by sending order updates and reminders automatically.
- Simplifies access to the official API, so small teams don’t need in-house developers.
Pricing
- Starter Plan: around $19–25 per month, with unlimited agents, one WhatsApp number, basic CRM, and simple automation. Free 14-day trial available.
- Growth Plan: around $49–59 per month, adds chatbot flows, Instagram integration, and more campaign options.
- Advanced Plan: around $99–119 per month, with API calls, branching logic, priority support, and higher limits.
- Enterprise Plan: custom pricing, with full support and advanced features.
- Note: WhatsApp conversation fees from Meta are billed separately.
Pros
- Official BSP with stable API access and green tick support.
- Strong focus on marketing and sales campaigns.
- Transparent, affordable entry pricing.
- Instagram DM integration.
- Good for e-commerce and retail workflows.
Cons
- Basic automation on the entry plan.
- Deeper analytics only on higher tiers.
- Lower plans limited to email support.
- Focused only on WhatsApp and Instagram, not full multichannel.
Why Pick This
Interakt is the right whatsapp agent ai if your main goal is to boost sales and run campaigns. It works well for online stores and D2C brands that depend on WhatsApp as their primary channel.
It balances affordability with marketing-focused tools, making it a practical choice for businesses ready to turn conversations into conversions.
3. Respond.io
About
Respond.io is an enterprise-grade platform that pulls all customer messages into one place. It works with WhatsApp, Instagram, Facebook Messenger, Telegram, WeChat, email, and more.
Think of it as a universal inbox powered by automation. In 2024, it also rolled out AI features, so you can plug in models like GPT to handle replies or assist agents.
Its flexible pricing is based on active contacts instead of charging per agent, which suits large teams.
Key Features
- Unified inbox for WhatsApp, Messenger, Instagram, Telegram, WeChat, Line, SMS, and email.
- Visual workflow builder for advanced automation, routing, and integrations.
- Broadcast and campaign tools with scheduling and analytics.
- Strong reporting: response times, resolution rates, customer satisfaction.
- AI integration: bring your own GPT key or use their built-in AI for smart replies.
Best For
- Mid to large enterprises handling high volumes across multiple channels.
- Support teams that need routing, escalation, and collaboration tools.
- Businesses with custom workflows that require API integrations.
- Companies exploring AI in customer conversations at scale.
What Problem It Solves
- Ends channel chaos by putting all chats in one place.
- Makes it possible to handle thousands of WhatsApp messages with automation.
- Helps managers track agent performance and customer satisfaction.
- Improves ROI from ads by linking campaigns directly to WhatsApp and other channels.
- Removes budgeting headaches with contact-based pricing.
Pricing
- Free trial available.
- Starter plan around $79/month for up to 1,000 active contacts.
- Growth plan around $159/month for 2,000 contacts.
- Scale plan around $299–349/month for 5,000+ contacts with enterprise features.
- Enterprise plan with custom pricing for very high volumes.
- WhatsApp BSP fees are billed separately.
Pros
- True omnichannel support beyond WhatsApp.
- Advanced automation and API flexibility.
- Enterprise-ready security and role management.
- Strong analytics for performance and ROI tracking.
Cons
- Higher starting price, not ideal for very small teams.
- Learning curve due to its depth.
- WhatsApp API connection needs a separate provider.
- Costs can rise quickly with large audiences.
Why Pick This
Choose Respond.io if you want a powerful ai agents on whatsapp platform that also covers every other channel you use.
It is best for enterprises or growing companies with many agents and customer touchpoints. If your challenge is scale, complex workflows, and keeping every conversation in one place, this tool delivers.
4. Chatfuel
About
Chatfuel started as a Facebook Messenger bot builder and has grown into a multi-channel automation platform.
As a Meta-approved partner, it now powers whatsapp ai agents, Instagram bots, and website chat. It focuses on no-code setup, e-commerce automation, and natural conversations with AI.
For many businesses, Chatfuel acts like a digital sales assistant on WhatsApp that can sell, support, and engage without human effort.
Key Features
- Visual drag-and-drop builder with rules and rich message types.
- AI assistant powered by GPT for natural free-text replies.
- Works across WhatsApp, Instagram, Messenger, and website chat.
- Deep e-commerce features like Shopify sync, order tracking, and in-chat payments.
- Live chat handover for when a human agent needs to step in.
Best For
- Online shops and D2C brands that want to sell directly through WhatsApp.
- Marketing teams running broadcasts, lead-gen campaigns, and remarketing.
- Small businesses or creators who need simple bots without coding.
- First-time users who want to test ai agents on whatsapp without a big investment.
What Problem It Solves
- Automates lead capture from click-to-WhatsApp ads or QR codes.
- Provides 24/7 answers to FAQs, menus, and pricing questions.
- Reduces cart abandonment with automated reminders.
- Upsells and cross-sells in chat, like showing product bundles or offers.
- Cuts dependency on developers by making bot building visual and simple.
Pricing
- Free sandbox plan for small tests.
- Paid WhatsApp plans start at around $49 per month for 1,000 conversations.
- Messenger/Instagram plans start around $20 per month for 1,000 conversations.
- Higher tiers offer more volume, advanced support, and enterprise features.
- WhatsApp template message fees from Meta apply separately.
Pros
- Very easy to use with a clean interface and ready templates.
- Official Meta partner for reliable WhatsApp integration.
- Strong e-commerce tools for product recommendations and checkout.
- Good value for SMBs and online sellers.
Cons
- Limited advanced routing for large teams.
- Conversation limits can raise costs as you grow.
- Web chat relies on Messenger plugin, not a standalone bot.
- Customer profiles may stay fragmented across channels.
Why Pick This
Go with Chatfuel if you are focused on marketing and sales through WhatsApp and social platforms.
It is perfect for small businesses and e-commerce brands that want quick setup, easy automation, and whatsapp agent ai support backed by Meta.
5. Representative24
About
Representative24 is built as a digital staff member that learns from your own content. You can point it to your website, upload PDFs, or share FAQs, and it trains itself in minutes.
The result is an ai whatsapp agent that can answer questions, handle bookings, process orders, and switch to a human when needed. It works across web, WhatsApp, and Facebook Messenger.
For many teams, this feels like adding a smart, always-on employee without hiring one.
Key Features
- No-code knowledge ingestion from site pages, docs, or FAQs.
- Auto-detects and replies in multiple languages.
- Deployable on WhatsApp, web, and Messenger.
- Can trigger API actions like bookings, orders, or CRM updates.
- Fast setup with custom branding and add-ons to scale.
Best For
- SaaS and e-commerce businesses with large help centers or product catalogs.
- Travel, hospitality, or clinics that need booking and scheduling in chat.
- Small teams that want quick AI setup without coding.
- Companies serving global customers who message in different languages.
What Problem It Solves
- Removes the long process of writing chatbot scripts by learning directly from your existing content.
- Provides instant 24/7 answers on WhatsApp or webchat, reducing calls and emails.
- Keeps responses consistent across channels, so customers get the same info everywhere.
- Handles sudden spikes in queries during campaigns or launches without extra staff.
- Captures leads and prevents drop-offs by responding in real time and collecting details.
Pricing
- Free plan: 1 AI rep on webchat, up to 100 conversations per month, basic customization.
- Pro plan: $245/month, adds WhatsApp and Messenger support, unlimited training pages, unlimited team members, API actions, and priority support.
- Add-ons: Pay extra for more conversations, additional AI reps, or more training pages.
- WhatsApp conversation fees from Meta are billed separately.
Pros
- Quick to deploy – often live in minutes.
- Strong multilingual support with auto-detection.
- Accurate answers since it learns from your own content.
- API actions enable real transactions like bookings or orders.
- Free plan available for small sites and trials.
Cons
- Pro plan is costly for small businesses.
- Conversation limits may push costs up with high volumes.
- Customization of “personality” is limited.
- Relies on the quality of your documentation for accurate replies.
Why Pick This
Choose Representative24 if you want an agent ai whatsapp solution that is fast to set up, multilingual, and able to act on customer requests.
It is perfect if you need a ready-to-go AI rep that works on both web and WhatsApp without heavy training.
6. SleekFlow (AgentFlow)
About
SleekFlow is built for conversational commerce. It centralizes WhatsApp, Instagram, Facebook, WeChat, and other chats into one inbox. In 2025, it launched AgentFlow – a system where multiple AI agents can handle different roles.
For example, one ai agent whatsapp qualifies leads while another handles product questions. This teamwork of AI agents makes SleekFlow stand out, especially for sales-driven businesses.
Key Features
- Unified inbox across WhatsApp, social, and Asian messaging apps.
- AgentFlow: multiple AI agents with specialized roles.
- GPT-powered AI with context awareness and multilingual support.
- No-code flow builder for automation and broadcast campaigns.
- Integrations with Shopify, WooCommerce, HubSpot, and Salesforce.
- In-chat payments, catalogs, and Click-to-WhatsApp ad analytics.
Best For
- E-commerce and retail businesses that sell directly through chat.
- Mid-sized companies and enterprises needing multiple team roles.
- Businesses in APAC markets needing Cantonese or WeChat support.
- Complex use cases like insurance or finance where multi-step AI helps.
What Problem It Solves
- Ends siloed communication by merging all channels into one dashboard.
- Scales personalized engagement with multiple specialized AI agents.
- Increases conversions by qualifying leads instantly and syncing with shop inventory.
- Reduces workload for teams by using AI as a co-pilot for repetitive queries.
- Handles complex questions that single chatbots often fail to resolve.
Pricing
- Free plan with 100 contacts and basic WhatsApp API test.
- Pro plan: ~$159/month for 2,000 contacts, 3 users, and basic AI credits.
- Premium plan: ~$309/month for 10,000 contacts, 5 users, advanced analytics, and ad insights.
- Enterprise: custom pricing with advanced security and support.
- WhatsApp BSP hosting (~$15/number/month) and Meta fees charged separately.
Pros
- Strong commerce features like payments, catalogs, and order sync.
- Unique multi-agent AI setup for handling varied queries.
- Combines structured flows with flexible AI.
- Enterprise-ready with analytics and compliance certifications.
- Multilingual support, including Chinese dialects.
Cons
- Higher cost compared to SMB-focused tools.
- Learning curve with setup and integrations.
- May include more features than small teams actually need.
- AI usage credits could raise costs with heavy volume.
Why Pick This
Pick SleekFlow if WhatsApp and social messaging are major sales channels for your business. It is especially powerful for e-commerce brands that want AI-driven lead qualification, personalized recommendations, and seamless checkout in chat.
SleekFlow’s AgentFlow turns WhatsApp into a smart sales and service hub, backed by a team of AI agents working together.
7. Convozen AI
About
Convozen AI, originally developed at NoBroker, brings a new angle to WhatsApp automation by combining voice and chat. It lets you deploy ai agents for whatsapp that handle both text conversations and voice calls in a natural, context-aware way.
Setup is quick, with reports of bots going live in under 10 minutes. For businesses, this is like offering a 24/7 IVR system directly inside WhatsApp, alongside smart chat automation.
Key Features
- Unified WhatsApp bot for voice calls and chat.
- Multilingual and context-aware, remembers details across conversations.
- No-code builder designed for rapid deployment.
- Integrates with Meta’s official APIs for chat and voice.
- Hooks into backend systems for bookings, CRM updates, or transactions.
Best For
- Enterprises with heavy call volumes, like banks and insurers.
- Businesses in India and emerging markets where voice is common.
- Teams that need quick bot deployment without coding.
- Industries like travel, healthcare, and utilities where customers prefer voice.
What Problem It Solves
- Automates voice queries, reducing call center overload.
- Extends AI to WhatsApp voice, covering a channel previously manual.
- Ensures consistent, compliant answers in multiple languages.
- Cuts costs by replacing Tier-1 support with scalable AI.
- Centralizes chat and call handling in WhatsApp, simplifying support.
Pricing
- No public pricing; likely custom enterprise packages.
- Expected to charge based on chat sessions and voice minutes.
- WhatsApp’s conversation fees apply separately.
- Higher costs possible for voice processing (speech-to-text + text-to-speech).
Pros
- First mover in combining voice and chat AI on WhatsApp.
- Enterprise-ready, already used at scale by NoBroker.
- Multi-industry applicability (real estate, banking, healthcare).
- Endorsed by Meta as a showcase partner.
- No-code setup means speed and agility for teams.
Cons
- Pricing details not transparent.
- Voice AI may face challenges with accents or noise.
- Heavily tied to WhatsApp’s platform and policies.
- New entrant; trust will depend on case studies.
Why Pick This
Pick Convozen if you want to combine text and voice automation in WhatsApp. It is especially valuable where customers prefer speaking rather than typing.
For enterprises with multilingual audiences and high support demand, Convozen offers a cutting-edge whatsapp agent ai that reduces costs, boosts engagement, and delivers consistent service.
8. Gupshup
About
Gupshup is one of the oldest players in the messaging space. It provides robust APIs and tools to build custom workflows on WhatsApp and other channels.
It’s often called the “AWS of messaging” because it gives developers and enterprises full flexibility to create their own bots and large-scale campaigns.
Recently, Gupshup added AI features like ACE LLM and an Auto Bot Builder, making it easier to deploy ai agents on whatsapp that can handle natural conversations.
Key Features
- Official WhatsApp BSP with high-throughput APIs for sending/receiving messages.
- Visual Flow Builder and Bot Studio for low-code chatbot design.
- ACE LLM for enterprise-ready AI and Auto Bot Builder to generate bots quickly.
- Multi-channel support (SMS, Telegram, Messenger, Slack, email).
- Campaign management for WhatsApp templates, bulk sends, and personalization.
Best For
- Developers who want deep control over WhatsApp integration.
- Enterprises sending high-volume messages like OTPs or order updates.
- Businesses that want AI with customization and privacy control.
- Teams needing bots that integrate tightly with legacy systems.
What Problem It Solves
- Simplifies integration with WhatsApp’s API, handling scaling and delivery.
- Overcomes limits of prebuilt chatbot platforms by offering customizability.
- Supports reliable high-volume messaging without downtime.
- Bridges WhatsApp with CRMs and backends through APIs.
- Reduces cost and complexity of AI bot development with ready AI tools.
Pricing
- Self-serve WhatsApp API at $0.001 per outgoing message. Incoming messages free.
- Monthly bundle plans (e.g., $69–$299 depending on contacts and features).
- Custom enterprise pricing available.
- WhatsApp conversation fees from Meta billed separately.
- AI/LLM features may be usage-based or enterprise-only.
Pros
- Mature and trusted with a track record of billions of messages.
- Highly flexible for developers and custom bot builders.
- Very cost-effective for high-volume messaging.
- Supports multiple channels beyond WhatsApp.
- Keeps pace with new WhatsApp features and AI trends.
Cons
- Steep learning curve for non-technical users.
- Dashboard and UI are utilitarian, not polished.
- Smaller users may find support limited.
- Pricing can be complex to calculate across all components.
Why Pick This
Pick Gupshup if you need a whatsapp ai agent platform that can scale with your technical ambitions.
It’s the top choice for developers and enterprises that want full control, deep integrations, and cost efficiency at massive scale.
9. eGrow
About
eGrow is built for online retailers and D2C brands. It combines WhatsApp Business API automation with core e-commerce operations like order management, team tracking, and marketing campaigns.
Instead of juggling multiple apps, eGrow offers a single dashboard to manage sales, support, and WhatsApp campaigns. By connecting customer chats with order data, it helps businesses turn WhatsApp into a revenue and operations hub.
Key Features
- WhatsApp CRM for broadcasts, cart recovery, and ad-to-chat conversion tracking.
- AI chatbot for 24/7 support and order queries.
- Order and inventory management with automated confirmations and updates.
- Multi-agent inbox with assignments, KPIs, and sales tracking.
- Visual automation builder for cross-team workflows.
Best For
- E-commerce and D2C businesses selling through ads and WhatsApp.
- Teams scaling operations who want CRM + OMS + chat in one tool.
- Sellers needing an Interakt alternative with stronger operations.
- WhatsApp-first businesses managing orders and customer care in chat.
What Problem It Solves
- Consolidates fragmented tools into one system.
- Recovers lost revenue from abandoned carts and inactive customers.
- Scales personalized WhatsApp conversations without extra staff.
- Provides 24/7 AI-powered responses for global buyers.
- Tracks team efficiency and sales outcomes tied to WhatsApp chats.
Pricing
- Starter: $29/month (~$25 annually). Basic WhatsApp + chatbot features.
- Professional: $69/month. Adds more users, automations, and integrations.
- Advanced: $129/month. Full features, analytics, and team scaling.
- Enterprise: Custom pricing with onboarding and dedicated support.
- No free trial; WhatsApp conversation fees billed separately at Meta rates.
Pros
- Deep e-commerce focus: cart recovery, COD confirmations, and Shopify/WooCommerce sync.
- Covers CRM, chatbot, and order management in one.
- Performance tracking connects chats with sales KPIs.
- Seamless AI-human hybrid support in the same inbox.
- Centralizes orders and customer data for informed replies.
Cons
- Not ideal for non-ecommerce industries.
- Pricier than simple WhatsApp CRMs if you don’t use all features.
- Broader scope means a learning curve.
- Newer entrant, with less maturity than older players.
- No free plan or trial; upfront commitment needed.
Why Pick This
Choose eGrow if you’re a retailer or D2C brand that lives on WhatsApp. It’s a whatsapp ai agent platform designed to automate sales, support, and order workflows while keeping everything tied to revenue outcomes.
If you want less manual work and more structured, scalable WhatsApp commerce, eGrow is a strong pick.
10. WATI (WhatsApp Team Inbox)
About
WATI stands for “WhatsApp Team Inbox.” It’s a customer engagement platform built around the WhatsApp Business API. The platform helps small and mid-sized businesses manage conversations with multiple agents, automate FAQs, and run WhatsApp campaigns.
With its shared inbox and no-code flow builder, WATI makes WhatsApp communication organized and scalable for growing teams.
Key Features
- Centralized shared team inbox with chat assignment, notes, and tags.
- Drag-and-drop chatbot/flow builder for self-service menus and FAQs.
- Broadcast and campaign messaging with template management.
- CRM and e-commerce integrations (HubSpot, Zoho, Shopify, etc.).
- Official BSP partner for smooth API onboarding and compliance.
Best For
- SMBs needing a professional WhatsApp setup beyond a single phone.
- Customer support teams that want shared visibility and faster responses.
- Non-tech teams that want easy automation without coding.
- Businesses sending notifications, reminders, or promotions at scale.
What Problem It Solve
- Ends the chaos of managing WhatsApp on one device.
- Adds automation to handle repetitive customer questions.
- Provides accountability and metrics for team performance.
- Scales outreach with compliant bulk messaging.
- Connects WhatsApp with business workflows and CRMs.
Pricing
- Growth: ~$59/month (annual). Includes 5 users, shared inbox, and basic automation.
- Pro: ~$119/month (annual). Adds advanced flows, more users, and integrations.
- Business: ~$279/month (annual). For larger teams (20+ users) with deeper analytics and API.
- Extra users: ~$39/user/month after the included seats.
- WhatsApp conversation fees charged separately at Meta’s standard rates.
- Free trial or demo available.
Pros
- Purpose-built for WhatsApp with official BSP compliance.
- Very easy to use for non-technical teams.
- Affordable for SMBs compared to enterprise platforms.
- Clean interface with strong helpdesk-like features.
- Quick adoption of WhatsApp’s newest features (buttons, list messages).
Cons
- WhatsApp-focused (limited beyond Meta channels).
- Chatbots are rule-based, not advanced AI.
- Costs rise quickly with larger teams due to per-user pricing.
- May lack advanced features enterprises require (complex routing, deep analytics).
Why Pick This
Pick WATI if your business relies heavily on WhatsApp and you’ve outgrown the single-device setup. It’s designed for SMBs that need a team inbox, basic automation, and campaign tools without enterprise-level complexity.
In short, WATI turns WhatsApp into a reliable, professional channel for customer support and engagement while staying affordable and easy to use.
11. ManyChat
About
ManyChat started as a no-code chatbot platform for Facebook Messenger and has since expanded to Instagram and WhatsApp.
The platform focuses on marketing and sales automation, helping businesses engage and convert customers through conversational flows.
With its drag-and-drop builder, audience segmentation, and strong Meta Ads integration, ManyChat is a favorite for digital marketers and agencies that want to turn WhatsApp into a revenue channel.
Key Features
- Visual flow builder with AI assistance for message creation.
- Growth tools like QR codes, ad integrations, and link generators for capturing opt-ins.
- Audience segmentation with custom fields and tags for personalization.
- Multi-channel support: Messenger, Instagram, WhatsApp in one dashboard.
- E-commerce integrations (Shopify, scheduling widgets, payments).
Best For
- Marketers and sales teams running lead-gen and nurturing campaigns.
- Agencies managing chatbot campaigns for multiple clients.
- Businesses with strong Facebook/Instagram presence expanding to WhatsApp.
- Small businesses combining simple support flows with promotional campaigns.
What Problem It Solves
- Automates personalized marketing follow-ups at scale with high open rates.
- Bridges the gap between ads and conversions by automating first contact.
- Reduces siloed campaign management by unifying multiple channels.
- Enables quick deployment of time-sensitive campaigns like flash sales.
- Cuts development costs by letting non-tech teams build bots.
Pricing
- Free Plan: Limited features, up to 1,000 contacts (mostly Messenger/IG).
- Pro Plan: Starts at ~$15/month for 500 contacts, scaling with list size. WhatsApp requires Pro and incurs template message fees via ManyChat’s wallet.
- Enterprise (Elite): Custom pricing for large audiences and advanced needs.
- WhatsApp API access via 360dialog or other BSP (~$5–10/month plus Meta conversation fees).
Pros
- Rich marketing automation features: A/B testing, drip campaigns, segmentation.
- Large global community with tutorials, templates, and shared best practices.
- Strong integration with Meta Ads for Click-to-WhatsApp campaigns.
- Easy-to-use drag-and-drop interface suitable for non-developers.
- Quick updates with new WhatsApp features like list messages and reply buttons.
Cons
- Focused on marketing; lacks advanced support tools like a team inbox.
- Pricing by contact count means paying for inactive subscribers.
- WhatsApp setup requires going through BSP onboarding (more complex than Messenger).
- Reliant on Meta ecosystem; less relevant if you’re not using FB/IG.
- Promotional broadcasts limited by WhatsApp’s strict template policies.
Why Pick This
Choose ManyChat if your goal is to grow and monetize your WhatsApp audience through marketing and sales automation. It’s perfect for campaigns that combine quizzes, product recommendations, and follow-up broadcasts, all while syncing with your social ad strategy.
ManyChat’s ease of use and strong marketing DNA make it one of the best platforms for turning WhatsApp into a high-performing conversion channel.
12. Landbot
About
Landbot is a design-focused chatbot builder that lets businesses create rich, interactive conversations without writing code.
Initially popular for web chatbots, it now supports WhatsApp via API integration, making it easy to capture leads, qualify customers, and provide support on the world’s most-used messaging app. Known for its visual drag-and-drop interface, Landbot empowers teams to create experiences that feel engaging and personal.
Key Features
- Drag-and-drop flow designer with flowchart-style logic.
- Customizable chat UI for web and smooth deployment to WhatsApp.
- Interactive elements like buttons, quick replies, and form validation.
- Integrations with Google Sheets, Zapier, MailChimp, APIs.
- Multi-channel deployment across web, WhatsApp, Messenger.
Best For
- Lead generation and customer surveys.
- Businesses that need guided product/service recommendations.
- Teams focused on user experience and conversational design.
- Companies needing quick prototypes or proof-of-concept bots.
What Problem It Solves
- Replaces static forms with engaging conversational flows to increase completion rates.
- Cuts development costs by eliminating the need for custom coding.
- Reduces bounce rates by engaging website visitors with interactive chats.
- Makes WhatsApp bots more dynamic than simple linear experiences.
- Simplifies iteration, allowing non-technical staff to update flows quickly.
Pricing
- Free Sandbox: ~100 chats/month with branding.
- Starter: ~$36/month (annual) for basic web/Messenger bots.
- Professional (WhatsApp Pro): ~$176/month (annual) with 2,500 chats, 10k WhatsApp messages, 3 seats.
- Business/Enterprise: $450+/month with higher limits, custom integrations, dedicated support.
- WhatsApp add-ons via BSP (like 360dialog) for additional message volume.
Pros
- Highly customizable, visually engaging conversational experiences.
- Strong web-to-WhatsApp handoff for capturing leads.
- Robust API and data integration capabilities.
- Easy debugging and iteration with flowchart visualization.
- Balanced mix of no-code accessibility and advanced power.
Cons
- Expensive for very high-volume WhatsApp use.
- Live chat handover features less advanced than dedicated inbox platforms.
- Complex flows can still require a technical mindset.
- WhatsApp setup less streamlined than BSP-first tools.
- Branding appears on lower plans.
Why Pick This
Choose Landbot if you want to design engaging, interactive bots that stand out from the usual WhatsApp automation. It’s especially suited for teams that value conversational UX and want to craft unique flows for lead capture, guided selling, or customer onboarding.
Landbot gives you creative control and technical power without coding, making it a top choice for businesses that want WhatsApp bots to be more than just FAQ responders.
Together, these WhatsApp AI agents show how businesses can move beyond simple chatbots to full-scale automation that drives sales, supports customers, and scales operations—all within the world’s most trusted messaging app.
How to Choose the Right AI Agent for WhatsApp
After scanning through the top WhatsApp AI agents, the next challenge is knowing which one actually fits your business.
A shiny list of features means little if the tool doesn’t align with your day-to-day realities. A small D2C store running promotions has different needs than a multinational bank managing thousands of queries an hour.
Choosing the right AI-powered agent is about matching capabilities to context. The decision becomes clearer when you consider practical factors like budget, company size, and how much automation you really need.
Here are the key angles to weigh before you commit:
Budget
Cost structures vary widely. Some tools like BotPenguin offer a free forever plan, making it appealing for early-stage businesses. Others, like Respond.io or SleekFlow, start at higher monthly subscriptions and are better suited to companies already handling thousands of conversations.
A boutique clothing shop in Mumbai sending seasonal promotions may not need enterprise-grade analytics, while a telecom brand rolling out offers to millions cannot rely on free plans. Align spend with the value you expect to unlock, not just the sticker price.
Business size
The scale of your operations should guide your pick. A small café answering “Where’s the menu?” on WhatsApp can run fine on a lightweight inbox like WATI.
But a growing SaaS platform managing global clients will find more value in omnichannel solutions with roles, permissions, and compliance.
Your future growth matters too—switching later can be messy, so choose a platform that can scale with your team.
Integration needs
Does your business depend heavily on Shopify, Salesforce, or a custom CRM? If so, prioritize platforms with open APIs and ready-made integrations.
For example, an online electronics store may want its AI agent to not only answer product queries but also pull real-time inventory details. That’s possible only with deeper integrations, not basic FAQ bots.
Automation depth
Ask yourself how much you want the AI agent to handle. Some tools excel at automating repetitive queries like order tracking, while others offer advanced AI workflows capable of guiding a user through an insurance application.
A healthcare clinic scheduling appointments might need multi-step flows, whereas a solopreneur only needs instant replies to FAQs.
Language and regional support
Businesses serving multilingual markets need AI agents with strong translation and contextual handling. Representative24 or Convozen AI, for instance, shine when conversations switch between English and local languages mid-chat.
If you operate across regions, ensure the agent won’t break context when handling dialects or switching between text and voice.
Choosing wisely here ensures the AI agent becomes a true extension of your team, not a burden. Once you’ve matched tool to need, the next step is learning how to actually set up WhatsApp Business API and put these agents to work. That’s where the next section will take you.
Getting Started With a WhatsApp AI Agent
Setting up BotPenguin takes minutes, not weeks. No coding, no training, just a ready AI agent on your WhatsApp.
- Sign Up – Create your BotPenguin account.
- Connect Number – Link your WhatsApp Business API number.
- Activate Agent – Switch on your AI agent instantly.
- Multi-Language Ready – Start chatting in your customer’s preferred language.
- Go Live & Track – Monitor chats and performance from the dashboard.
With this setup, your WhatsApp AI agent is live and ready to engage customers 24/7. From here, it’s about using it smartly to drive growth and improve service—our next section will show how.
Conclusion
In 2025, WhatsApp AI agents are no longer a “nice-to-have” add-on—they’re essential for staying competitive. Customers expect instant, accurate responses at all hours, and relying only on human teams is no longer sustainable.
The good news is that businesses of every size now have options. From lightweight tools for startups to enterprise-grade platforms for global brands, the right AI agent can align with your goals—whether that’s scaling customer support, driving sales, or managing operations.
The key is to choose a solution that matches your budget, business size, and integration needs. With the right pick, WhatsApp transforms from just a chat app into a full-scale growth channel.
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Frequently Asked Questions (FAQs)
What are WhatsApp AI agents and how do they help businesses in 2025?
WhatsApp AI agents automate customer interactions, handle queries instantly, manage workflows, and support sales. In 2025, they’re vital for scaling support while keeping response times low.
Which WhatsApp AI agent is best for small businesses on a budget?
Small businesses benefit from affordable WhatsApp AI agents like BotPenguin or WATI. They provide shared inboxes, simple automation, and quick setup without requiring enterprise-level investment.
Can WhatsApp AI agents integrate with CRM and e-commerce platforms?
Yes. Most WhatsApp AI agents integrate with CRM and e-commerce platforms like Shopify, Zoho, or Salesforce. This ensures customer chats, order data, and workflows remain connected and seamless.
How do WhatsApp AI agents improve customer experience across regions?
WhatsApp AI agents support multilingual communication. They auto-detect language and respond accordingly, ensuring consistent service for diverse customers, whether in India, LATAM, or Europe, without hiring extra multilingual staff.
What factors should I consider when choosing WhatsApp AI agents in 2025?
Key factors include budget, business size, integration needs, automation depth, and language support. Choosing the right WhatsApp AI agent ensures maximum ROI and future scalability.
