Ecommerce
Recommend products, recover carts, track orders, and automate customer support across channels.
Share your requirements with our chatbot development team. We scope what needs custom development, build the required functionality on BotPenguin, and support your solution after launch.
BotPenguin handles most chatbot requirements through no-code configuration. When your needs go beyond standard features, our chatbot developers for hire build the missing integrations, custom logic, and advanced channel capabilities, so you get a solution without managing custom development yourself.
Custom Integrations Connect unsupported APIs, CRMs, and business tools.
Custom Flows and Logic Build complex workflows and industry-specific decision paths.
Advanced Channel Features Extend functionality across WhatsApp, Instagram, Facebook, and web.
Go beyond standard chatbot setups with custom integrations, complex workflows, advanced channel features, and AI-powered functionality built around your specific business requirements.
Build AI chatbots that qualify leads, answer questions, book appointments, and automate support.
Create tailored chatbot experiences around your workflows, customer journeys, and business-specific requirements.
Build conversational AI experiences using supported LLMs for natural, context-aware customer interactions.
Connect OpenAI, Anthropic, Google, or BYOK models to power smarter chatbot responses.
Build Facebook chatbots for automated conversations, lead capture, support, and customer engagement.
Create WhatsApp chatbots with custom workflows, integrations, automation, and conversational business logic.
Identify conversation errors, workflow issues, integration failures, and performance gaps before launch.
Get expert guidance on chatbot architecture, integrations, workflows, channels, and implementation requirements.
Build AI agents that qualify leads, automate workflows, and handle complex customer interactions.
Create voice agents for calls, lead qualification, appointment booking, support, and follow-ups.

Create AI solutions around the workflows that matter in your industry, from lead qualification and bookings to customer support, claims, recommendations, and more.
Recommend products, recover carts, track orders, and automate customer support across channels.
Handle appointment bookings, patient queries, reminders, follow-ups, and routine healthcare workflows.
Qualify property leads, recommend listings, schedule viewings, and automate buyer follow-ups.
Automate policy queries, claims workflows, quote requests, renewals, and lead qualification.
Manage admissions enquiries, student counselling, course recommendations, bookings, and follow-up conversations.
Automate bookings, itinerary queries, guest assistance, recommendations, and travel-related customer support.
Handle customer queries, qualify leads, automate service workflows, and support account-related interactions.
Our chatbot development team handles the configuration, integrations, custom logic, testing, and launch needed to turn your requirements into a complete BotPenguin solution.
Use BotPenguin's existing capabilities first, with custom development added only where required.
Deploy across WhatsApp, Website, Instagram, Facebook, Telegram, Microsoft Teams, phone, and more.
Connect your solution with CRMs, APIs, databases, automation tools, and existing business systems.
Add workflows, routing, conditions, and functionality beyond standard platform configurations.
Validate conversations, workflows, integrations, and edge cases before launching your complete solution.
BotPenguin is GDPR, HIPAA, and CCPA compliant, ISO certified, SOC 2 attested, and VAPT-assessed by a CERT-In empanelled auditor.
Get continued technical support as integrations, workflows, or business requirements evolve over time.
Combine industry knowledge with leading AI models, API integrations, multichannel development, conversational design, and automation expertise to create solutions around your specific requirements.
Work with OpenAI, Anthropic Claude, Google Gemini, DeepSeek, OpenRouter, and BYOK configurations.
Structure conversations, decision paths, context handling, and responses around real customer journeys.
Organize business knowledge so AI responses stay relevant, contextual, and aligned with approved information.
Define prompts, instructions, personas, and guardrails that shape how your AI communicates and responds.
Translate real business processes into conversational workflows tailored to your industry and operating model.
Create escalation paths that transfer conversations to the right human team with relevant context.
Design chatbot and AI agent implementations that can accommodate growing workflows, users, and business requirements.
Tell us what you need, and our dedicated chatbot developers take it from requirements to a tested, working solution on BotPenguin.
Tell us the workflows, integrations, channels, and business outcomes you need. We identify what BotPenguin already supports and what requires custom development.
Our team maps the required configuration, custom logic, integrations, and implementation approach before development begins.
We configure and develop the solution, test workflows and integrations, and prepare the complete system for launch.
From technical infrastructure to structured delivery and specialist expertise, BotPenguin brings together the resources needed to turn your requirements into a reliable, production-ready solution.
Robust, scalable and secure infrastructure to power your solution.
A structured, transparent process from idea to launch.
A team of experts to bring domain knowledge and the latest AI capabilities.
See how our team has turned complex requirements into working chatbot and AI solutions across integrations, workflows, channels, and industry-specific use cases.
45%increase in engagement
Ahmed Al Maghribi Perfumes increased customer engagement by 45% using BotPenguin's WhatsApp and Instagram AI fragrance advisor.
BVK Biryani2,000+WhatsApp orders / month
BVK Biryani handles 2,000+ WhatsApp orders monthly with zero manual steps, in-chat Telr payment, instant confirmation, and a direct commission-free channel in Dubai.
Galaxy Toyota800+qualified leads
Galaxy Toyota unified Instagram, Facebook, WhatsApp & website with BotPenguin, generated 800+ qualified leads, and auto-transferred every lead into Bitrix CRM across 7 Delhi NCR showrooms.
Instead of hourly, part-time, or monthly developer rates, we price your project around what actually needs to be built. Our team reviews your requirements, identifies what BotPenguin already supports, and provides a fixed quote for the custom work.
Your quote covers the integrations, workflows, logic, and functionality that require custom development.
We use BotPenguin's existing capabilities wherever possible, so you are not paying to rebuild functionality already available on the platform.
Know the agreed development scope and project cost before implementation begins, without open-ended hourly billing.
Your project does not end at launch. Our team continues supporting the custom workflows, integrations, and functionality built into your BotPenguin solution as your business evolves.
Get assistance during launch to ensure workflows, integrations, and customer journeys function as expected.
Resolve issues related to custom functionality, integrations, workflows, and implementation after deployment.
Track how your solution performs and identify areas that may need technical adjustments.
Modify conversation flows, routing, automation, or business logic when your processes change.
Keep custom integrations working as connected tools, APIs, or business systems evolve.
Add new functionality, integrations, channels, or workflows as your requirements grow over time.
Why hire chatbot developers from BotPenguin?
BotPenguin combines its no-code platform with a dedicated development team for requirements that need more than standard configuration. Our developers can handle custom workflows, integrations, AI logic, testing, deployment, and post-launch support, so you get a working solution instead of managing separate developers and tools.
Can BotPenguin build a chatbot for my specific business requirements?
Yes. BotPenguin can build custom chatbots, AI agents, and voice agents around your workflows, integrations, channels, and industry requirements. We first identify what the platform already supports, then develop the custom logic or functionality needed to complete your specific solution.
How does BotPenguin scope a chatbot development project?
BotPenguin reviews your goals, workflows, channels, integrations, and technical requirements before development begins. We separate what can be configured using existing platform capabilities from what requires custom development, then define the implementation scope, deliverables, expected timeline, and project quote.
How much does it cost to hire chatbot developers from BotPenguin?
Pricing depends on the custom work your project requires. BotPenguin reviews your integrations, workflows, channels, and business logic before providing a fixed project quote. Existing platform capabilities are used wherever possible, so you pay for the development gap rather than unnecessary custom work or open-ended hourly billing.
How long does BotPenguin take to build a custom chatbot?
The timeline depends on the scope and technical complexity of your project. A focused workflow or integration usually takes less time than a solution involving multiple channels, systems, and custom logic. BotPenguin confirms the expected development timeline after reviewing and scoping your requirements.
What happens if my requirements change during development?
If requirements change, BotPenguin evaluates how the new request affects the agreed project scope. Minor adjustments may be incorporated into the existing implementation, while larger changes may require updated deliverables, timelines, or pricing. Any material scope changes are discussed and approved before additional development proceeds.
Can BotPenguin integrate my chatbot with existing business tools?
Yes. BotPenguin can connect custom solutions with CRMs, APIs, databases, automation tools, and other business systems where supported. Our team reviews your existing technology stack, determines the required integration approach, and builds the connections needed to keep data and workflows working together.
Does my custom chatbot run on BotPenguin's infrastructure?
Yes. Solutions delivered through this service are built and deployed on BotPenguin while connecting with external APIs, CRMs, databases, and business systems where required. This lets you use BotPenguin's existing infrastructure and platform capabilities alongside the custom functionality developed for your specific requirements.
Who owns the custom solution built by BotPenguin?
Ownership and usage rights are defined in your agreed project scope and contract before development begins. BotPenguin remains the underlying platform, while custom development, integrations, and project deliverables are handled according to the commercial terms agreed for your specific implementation.
Does BotPenguin provide support after my chatbot goes live?
Yes. BotPenguin provides post-launch support for the custom workflows, integrations, and functionality delivered with your solution. Our team can help resolve implementation issues, maintain integrations, update workflows, and scope additional functionality as your business processes, connected systems, or customer requirements evolve.
Share your requirements with our chatbot development team and get the custom integrations, workflows, and functionality your BotPenguin solution needs.