Get a Yellow.ai alternative with WhatsApp commerce, 1000+ integrations, a 5-minute learning curve, generative AI, and all channel access. Get ahead with BotPenguin.
Detailed head-to-head
BotPenguin is only $50 a year. Yellow.ai is a bit shy in disclosing their prices.
You get multiple chatbots in Yellow.ai and unlimited in BotPenguin.
Both platforms are omnichannel, but Yellow.ai doesn’t have ecommerce features on Whatsapp.
Both platforms give voice support to bot users.
With transparent and affordable pricing, complete omnichannel access and unlimited AI chatbots, BotPenguin puts Yellow.ai on the back foot.
| Features | BotPenguin | Yellow.ai |
|---|---|---|
| Free Lifetime Plan | Free forever with 2000 monthly messages |  |
| Pricing | $50 per annum | Not disclosed |
| Number of chatbots per account | Unlimited | Multiple |
| Multi Platform Integration (Website, Whatsapp, FB Messenger, Telegram, Landing pages) |  | |
| No code Chatbot builder | | |
| Typing Delays | | |
| Pre-loaded and Custom Chatbot Templates | 40 and can upload custom templates | Multiple |
| Ease to manage Bot Installation, and functionality. | | |
| Easy to navigate UI with placeholders, help text and tutorials | | |
| Add team members and provide them role based access | | |
| Multi channel Live Chat support | | |
| Human handover and real time user simulation with typing delays | | |
| Voice support for Bot users | Available with Twilio Integration | |
| Multilingual Capabilities | | |
| No-Code Integration with all available and custom CRMs/Apps | | May be |
| Smart Intuitive responses based on keywords | | |
| User segments based on Tag/Attributes for campaigns and broadcasts | | |
| Block specific IPs. URLs or Country Codes | | |
| Schedule drip campaigns for customer onboarding journeys | | |
| Schedule broadcasts message | | |
| WhatsApp Automation to manage catalogs, orders and automated responses | | |
| Data Analytics, bot-wise and based on leads/messages | | |
| Customizable reports | | |
| View and download customizable data of subscribers | | |
| Omnichannel customer support via phone, email, chat, WhatsApp | | |
| View conversation history of users | | |
| Enterprise-grade Security, SSL encryption | | |
| Affiliate programs and White label reseller plans | | No, Whitelabel |
| Knowledge base with Help Center, FAQs, Tutorials | | |
| Personalized on boarding and free Bot designing support | | |
| WhatsApp API | | |
| Enterprise Integrations | | |
| ChatGPT | | |
| Try BotPenguin | Try BotPenguin |
Disclaimer: Based on our research and information available on the website.
No transparency: Yellow.ai is a bit shy in disclosing their pricing upfront. To know what you’ll get and what you’ll pay for it, you’ll have to book a demo call first. Steep learning curve: some Yellow.ai users have reported complexity in using their chatbot solutions. Though the chatbots are custom, they’re still hard to maneuver. Enterprise-focused: Yellow.ai is so focused on serving enterprises that its offerings have become unreachable and quite useless for SMEs, e-commerce stores, and solopreneurs. 
Stability Issues: Some Users have reported outages in Yellow.ai’s system, which are quite often. Such outages have resulted in a complete loss of SLAs. No mobile app: Yellow.ai does not have a mobile app to connect with your customers wherever & whenever you want. No WhatsApp Commerce: A big bummer for Yellow.ai is the lack of WhatsApp commerce features in their WhatsApp chatbot, like catalogs and payment collections. 
Use your chatbot on every channel. Be it Facebook, Instagram, WhatsApp, or Slack. Rapidly tag and segment customers for targeted marketing automation.Build limitless, AI-powered chatbots; train them using your data or website.
Launch industry-specific chatbots in minutes with 40+ templates.Connect with 60+ popular tools seamlessly – no integration fees.Craft multi-channel chatbots and supercharge them with ChatGPT – all on our free plan.
Absolutely! BotPenguin believes in complete pricing clarity. We have straightforward plans, making it easier to budget and understand exactly what you get for your investment.
Yes! BotPenguin prioritizes user-friendliness. Our intuitive platform and quick-start resources make it easy to build and manage your chatbots, even without extensive technical knowledge.
Definitely! BotPenguin recognizes the power of WhatsApp Commerce. We offer features like catalogs and payment gateways, empowering you to sell directly within WhatsApp conversations.
BotPenguin is built with businesses of all sizes in mind. We offer scalable solutions and affordable pricing, making us a cost-effective and accessible Yellow.ai alternative.
Yes! BotPenguin is working on a dedicated mobile app to empower you to manage your chatbot and connect with customers from anywhere, anytime.
Get your hands on the mightiest Yellow.ai alternative— BotPenguin
BotPenguin is the best AI Chatbot maker platform. Create a Chatbot for WhatsApp, Website, Facebook Messenger, Telegram, WordPress & Shopify with BotPenguin - 100% FREE! Our chatbot creator helps with lead generation, appointment booking, customer support, marketing automation, WhatsApp & Facebook Automation for businesses. AI-powered No-Code chatbot maker with live chat plugin & ChatGPT integration.
BotPenguin is the best AI Chatbot maker platform. Create a Chatbot for WhatsApp, Website, Facebook Messenger, Telegram, WordPress & Shopify with BotPenguin - 100% FREE! Our chatbot creator helps with lead generation, appointment booking, customer support, marketing automation, WhatsApp & Facebook Automation for businesses. AI-powered No-Code chatbot maker with live chat plugin & ChatGPT integration.
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