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Why BotPenguin
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- Integrations
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- Live Chat
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- Unified Inbox
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- Key Features
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- Analytics
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Product
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Solutions
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Pricing
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- Chatbot Pricing (except WA)
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- Whitelabel Chatbot Pricing
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- WhatsApp Chatbot Pricing
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Partners
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- Partners Home
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- Whatsapp Whitelabel Partners
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- Whitelabel Partners
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- Affiliate Partners
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- Implementation Partners
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Are you sure about Intercom & Tawk. to? Checkout BotPenguin

Going with the flow with Intercom & Tawk.to? There are better alternatives to both out there that are more affordable, easier to use, and customizable- Simply better! The best one's always BotPenguin :)

Intercom is unfairly expensive. Tawk. to is free, just like BotPenguin

Intercom allows only 1, Tawk. to allows as many as you want.

Intercom is omnichannel. Tawk. to is limited to Web and mobile only.

Intercom Provides Voice Support, Tawk. to doesn’t.

Features	Intercom	Tawk. to
Free Lifetime Plan	No, only free trial available	Free forever
Pricing	$888 per annum	custom pricing
Number of chatbots per account	One Chatbot	Unlimited
Multi platform Integration (Website, Whatsapp, FB Messenger, Telegram, Landing pages)	Available for all platforms	Not available for WhatsApp, Facebook and Telegram
No code Chatbot builder
Ease to manage Bot Installation, and functionality.
Easy to navigate UI with placeholders, help text and tutorials	All Available	All Available
Add team members and provide them role based access
Multi channel Live Chat support
Human handover and real time user simulation with typing delays	Both Available	Both Available
Voice support for Bot users		Not Available
Multilingual Capabilities
Native integration with CRMs/Apps	Yes, can be integration with all available CRMs and Apps	Yes, can be integration with all available CRMs and Apps
Smart Intuitive responses based on keywords	Available for all social media channels like Facebook, WhatsApp and Telegram	Not available on WhatsApp,Facebook and Telegram
User segments based on Tag/Attributes for campaigns and broadcasts	Can Create	Feature not available
Block specific IPs. URLs or Country Codes	Can manage all	Can't manage country wise access
Schedule drip campaigns for customer onboarding journeys	Available on all channels FB, WhatsApp and Telegram	Not available on WhatsApp, Facebook and Telegram
Schedule broadcasts message	Available on all channels FB, WhatsApp and Telegram	Not available on WhatsApp, Facebook and Telegram
WhatsApp Automation to manage catalogues, orders and automated responses	Available	Not Available
Data Analytics, bot-wise and based on leads/messages	Available and generate customized report	Available and generate customized report
Customizable reports	Can generate daily, weekly, monthly and annually	Can generate daily, weekly, monthly and annually
View and download customizable data of subscribers	Can view and download data	Can view and download data
Free bot Designing support	Available	Available
Omnichannel customer support via phone, email, chat, WhatsApp	WhatsApp support not available	WhatsApp support not available
View conversation history of users
Enterprise-grade Security, SSL encryption
Affiliate programs and White label reseller plans	Personalized on boarding of partners	Personalized on boarding of partners
Knowledge base with Help Center, FAQs, Tutorials	Available	Available
Personalized on boarding of customers	Available	Available
WhatsApp API
Enterprise Integrations
ChatGPT

Disclaimer: Based on our research and information available on the website.

What is Tawk. to?

Tawk.to is a live chat and messaging platform that enables businesses to engage with customers in real-time.

Key features include chat management, visitor monitoring, canned responses, integrations, and multi-channel support.

Alternatives to Tawk.to include BotPenguin, LiveChat, Intercom, and Zendesk Chat, which offer similar live chat and messaging capabilities for customer engagement and support across various platforms.

Pros: free live chat and messaging platform with visitor monitoring, canned responses, multi-channel support, and analytics.

Cons: Complex to use, AI capabilities are limited, customization options may be limited, and customer support response times can vary.

Get a Chatbot your customers would love to Tawk.to, Get BotPenguin.

Try BotPenguin

What is Intercom?

Intercom is a customer support platform that allows you to resolve customer issues, improve customer satisfaction, streamline marketing and sales processes.

Alternatives to Intercom are Tidio, FreshChat, HelpScout, Userlike, and BotPenguin, a no-coding chatbot platform.

Though Intercom boasts a ton of features, its complex interface & steep learning curve often confuse its users.

Pros: A complete customer support platform, Integration galore, analytics, and marketing automation.

Cons: Not for beginners, high prices, complex interface & learning curve, and lack of proper customer support.

It’s time to break the chain & choose what’s right for you- BotPenguin.

Try BotPenguin

Miss out on nothing, be where your customers are, and be there in time and style.

5 minute learning curve is all you have to go through. Forget about complexity, adapt user friendly BotPenguin.

Never face compatibility issues, we are where you need us.

Our chatbots are available for all popular platforms, so you never miss a lead.

Marketing has evolved, now it’s hyper-personalised. Slide into DMs with our chatbots by using broadcast, segmentation, drip campaigns for all supported messaging channels

The world is a wonderful place, speak the tongue of your customers and customize the chatbot to match your brand.