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intercom vs tawkto

Are you sure about Intercom & Tawk. to? Checkout BotPenguin

Going with the flow with Intercom & Tawk.to? There are better alternatives to both out there that are more affordable, easier to use, and customizable- Simply better! The best one's always BotPenguin :)

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What's the difference between Intercom and Tawk.to

Find who's talking sense out of Tawk. to and Intercom

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Detailed Features Comparison between Tawk. to and Intercom

Get your glasses on; let’s dive into the fine print.

Intercom

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Botsify

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Free Lifetime Plan
No, only free trial available No, only free trial available
Pricing
$888 per annum $490 per annum
Number of chatbots per account
One Chatbot 2 Chatbots
Instagram Chatbot
Checkbox TrueCheckbox True
Multi platform Integration (Website, WhatsApp, FB Messenger, Telegram, Landing pages)
Available for all platforms Not available for Telegram (Messenger, SMS, Website, Instagram, Telegram)
No code Chatbot builder
Checkbox TrueCheckbox True
Ease to manage Bot Installation, and functionality.
Checkbox TrueCheckbox True
Easy to navigate UI with placeholders, help text and tutorials
All Available Only Tutorials available
Add team members and provide them role based access
Checkbox TrueCheckbox True
Multi channel Live Chat support
Checkbox TrueCheckbox True
Human handover and real time user simulation with typing delays
Both Available Human Handover available
Voice support for Bot users
Checkbox True Not Available
Multilingual Capabilities
Checkbox TrueCheckbox True
Native integration with CRMs/Apps
Yes, can be integration with all available CRMs and Apps Yes, can be integration with all available CRMs and Apps
Smart Intuitive responses based on keywords
Available for all social media channels like Facebook, WhatsApp and Telegram Not available on Telegram
User segments based on Tag/Attributes for campaigns and broadcasts
Checkbox TrueCheckbox True
Block specific IPs, URLs or Country Codes
Can manage all Can't manage country wise access
Schedule drip campaigns for customer onboarding journeys
Available on all channels FB, WhatsApp and Telegram Not available on Telegram
Schedule broadcasts message
Available on all channels FB, WhatsApp and Telegram Not available on Telegram

What is Tawk. to?

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Tawk.to is a live chat and messaging platform that enables businesses to engage with customers in real-time.

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Key features include chat management, visitor monitoring, canned responses, integrations, and multi-channel support.

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Alternatives to Tawk.to include BotPenguin, LiveChat, Intercom, and Zendesk Chat, which offer similar live chat and messaging capabilities for customer engagement and support across various platforms.

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Pros: free live chat and messaging platform with visitor monitoring, canned responses, multi-channel support, and analytics.

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Cons: Complex to use, AI capabilities are limited, customization options may be limited, and customer support response times can vary.

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Get a Chatbot your customers would love to Tawk.to, Get BotPenguin.

What is Intercom?

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Intercom is a customer support platform that allows you to resolve customer issues, improve customer satisfaction, streamline marketing and sales processes.

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Alternatives to Intercom are Tidio, FreshChat, HelpScout, Userlike, and BotPenguin, a no-coding chatbot platform.

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Though Intercom boasts a ton of features, its complex interface & steep learning curve often confuse its users.

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Pros: A complete customer support platform, Integration galore, analytics, and marketing automation.

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Cons: Not for beginners, high prices, complex interface & learning curve, and lack of proper customer support.

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It’s time to break the chain & choose what’s right for you- BotPenguin.

Better than both Tawk. to and Intercom, BotPenguin

BotPenguin outperforms both Intercom and Tawk. to in features and benefits- at a fraction of the price.

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Check out other comparisons

Take the best decision with BotPenguin

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Intercom vs. Wati

Wati's got WhatsApp, Intercom's all channel uber cool. BotPenguin gives everything, including ChatGPT integration

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Intercom vs. Tidio

Tidio can outsmart Intercom on chatbots, Intercom plays on scale and range. BotPenguin does both.

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Intercom vs. ManyChat

Intercom is a customer messaging platform. ManyChat is marketing automation. BotPenguin is automation on steroids!

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"Its Whatsapp Automation with API is really practical for sales & marketing objective. If it comes with analytics about campaign result it will be awesome."

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Crozdesk

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