Tawk.to is a live chat and messaging platform that enables businesses to engage with customers in real-time.
intercom vs tawkto
Are you sure about Intercom & Tawk. to? Checkout BotPenguin
Going with the flow with Intercom & Tawk.to? There are better alternatives to both out there that are more affordable, easier to use, and customizable- Simply better! The best one's always BotPenguin :)
FREE Forever plan. No Credit Card Required.
What's the difference between Intercom and Tawk.to
Find who's talking sense out of Tawk. to and Intercom
Pricing
Intercom is unfairly expensive. Tawk. to is free, just like BotPenguin
Number of Chatbots
Intercom allows only 1, Tawk. to allows as many as you want.
Channels
Intercom is omnichannel. Tawk. to is limited to Web and mobile only.
Voice-support
Intercom Provides Voice Support, Tawk. to doesn’t.
Detailed Features Comparison between Tawk. to and Intercom
Get your glasses on; let’s dive into the fine print.
Intercom
Botsify
| Free Lifetime Plan |
| ||
| Pricing |
| ||
| Number of chatbots per account |
| ||
| Instagram Chatbot |
| ||
| Multi platform Integration (Website, WhatsApp, FB Messenger, Telegram, Landing pages) |
| ||
| No code Chatbot builder |
| ||
| Ease to manage Bot Installation, and functionality. |
| ||
| Easy to navigate UI with placeholders, help text and tutorials |
| ||
| Add team members and provide them role based access |
| ||
| Multi channel Live Chat support |
| ||
| Human handover and real time user simulation with typing delays |
| ||
| Voice support for Bot users |
| ||
| Multilingual Capabilities |
| ||
| Native integration with CRMs/Apps |
| ||
| Smart Intuitive responses based on keywords |
| ||
| User segments based on Tag/Attributes for campaigns and broadcasts |
| ||
| Block specific IPs, URLs or Country Codes |
| ||
| Schedule drip campaigns for customer onboarding journeys |
| ||
| Schedule broadcasts message |
|
What is Tawk. to?
Key features include chat management, visitor monitoring, canned responses, integrations, and multi-channel support.
Alternatives to Tawk.to include BotPenguin, LiveChat, Intercom, and Zendesk Chat, which offer similar live chat and messaging capabilities for customer engagement and support across various platforms.
Pros: free live chat and messaging platform with visitor monitoring, canned responses, multi-channel support, and analytics.
Cons: Complex to use, AI capabilities are limited, customization options may be limited, and customer support response times can vary.
Get a Chatbot your customers would love to Tawk.to, Get BotPenguin.
What is Intercom?
Intercom is a customer support platform that allows you to resolve customer issues, improve customer satisfaction, streamline marketing and sales processes.
Alternatives to Intercom are Tidio, FreshChat, HelpScout, Userlike, and BotPenguin, a no-coding chatbot platform.
Though Intercom boasts a ton of features, its complex interface & steep learning curve often confuse its users.
Pros: A complete customer support platform, Integration galore, analytics, and marketing automation.
Cons: Not for beginners, high prices, complex interface & learning curve, and lack of proper customer support.
It’s time to break the chain & choose what’s right for you- BotPenguin.
Better than both Tawk. to and Intercom, BotPenguin
BotPenguin outperforms both Intercom and Tawk. to in features and benefits- at a fraction of the price.
Unified chat inbox with live chat for all platforms
Miss out on nothing, be where your customers are, and be there in time and style.
No coding required
5 minute learning curve is all you have to go through. Forget about complexity, adapt user friendly BotPenguin.
80+ Native Integrations
Never face compatibility issues, we are where you need us.
Chatbot for WhatsApp, Facebook, Instagram, Telegram and Websites
Our chatbots are available for all popular platforms, so you never miss a lead.
Marketing Automation
Marketing has evolved, now it’s hyper-personalised. Slide into DMs with our chatbots by using broadcast, segmentation, drip campaigns for all supported messaging channels
Multilingual and highly customizable
The world is a wonderful place, speak the tongue of your customers and customize the chatbot to match your brand.
Check out other comparisons
Take the best decision with BotPenguin
Intercom vs. Wati
Wati's got WhatsApp, Intercom's all channel uber cool. BotPenguin gives everything, including ChatGPT integration
Intercom vs. Tidio
Tidio can outsmart Intercom on chatbots, Intercom plays on scale and range. BotPenguin does both.
Intercom vs. ManyChat
Intercom is a customer messaging platform. ManyChat is marketing automation. BotPenguin is automation on steroids!
Frequently Asked Questions
How does Intercom differ from Tawk.to?
Intercom is a more comprehensive but costly choice. On the other hand, Tawk.to is a free platform with limited features.
Which has better automation, Intercom or Tawk.to?
Intercom boasts superior automation capabilities with its customizable bots.
Which platform provides better language support, Intercom or Tawk.to?
Both Intercom and Tawk.to offer extensive language support to cater global audience.
Does Tawk.to offer the same integrations as Intercom?
Tawk.to lacks the extensive integration support offered by Intercom.
How user-friendly are Intercom and Tawk.to?
Both Intercom and Tawk.to are user-friendly, but Intercom's advanced features may require a learning curve.
What our Customers Say
Delivering value, earning trust. Hear good words about BotPenguin on these platforms.
G2
"Their ability to execute in a timely manner. If you want to start an AI Chatbot business then this is the place. - They have a great work environment, and know how important it is to be efficient."
- Gustav Louv
5-Star Rating
Capterra
"We are using BotPenguin for our Facebook bots, responding to Facebook messages automatically. Currently handling millions of messages on a monthly basis and really great product."
- Twana D.
4.6-Star Rating
Trustpilot
"Its Whatsapp Automation with API is really practical for sales & marketing objective. If it comes with analytics about campaign result it will be awesome."
- BD Michae
5-Star Rating
Good Firms
"Their timely communication is the reason for the great project management. Our descriptions are precisely translated into needs by BotPenguin, and they possess the necessary skill set to execute features in a timely manner."
- Yashi Amola
5-Star Rating
Crozdesk
"The team at BotPenguin contributed knowledge not just about using Generative AI but also about how these technologies may be customized to meet our needs in the asset and wealth management industry. It was amazing how well they could convert difficult technical ideas into workable, approachable solutions. Furthermore, the team at BotPenguin has shown a remarkable capacity for creative problem-solving, as demonstrated by their approach to challenging project specifications."
- Phil Johnson
5-Star Rating
