LiveChat is a customer service platform that provides live chat support and messaging solutions for businesses.
intercom vs livechat
Don't settle for the status quo when you can step up your customer support game with BotPenguin. Its cost-effectiveness, AI Integration, intuitive interface, and exceptional flexibility outshines Intercom and LiveChat.
*FREE Forever plan. No Credit Card Required.Evaluating customer support solutions with live chat capabilities.
Pricing
LiveChat is 3x more affordable than Intercom. BotPenguin is 60x more affordable than LiveChat itself.
Number of Chatbots
Channels
Voice-support
Get your glasses on; let’s dive into the fine print.
LiveChat is a customer service platform that provides live chat support and messaging solutions for businesses.
Key features include real-time chat, chatbot integration, ticketing system, analytics, and customisation options.
Alternatives to LiveChat include BotPenguin, Intercom, Zendesk Chat, and Freshchat, which offer similar live chat and messaging capabilities for customer support and engagement across multiple channels.
Pros: Immediate assistance, increased efficiency, customer engagement, analytics, and customisation.
Cons: Relies on agent availability, charges more and has potential language barriers.
BotPenguin slays customer support, LiveChat can't 'live up' to it.
Intercom is a customer messaging platform that helps businesses connect and engage with their customers through personalised, scalable messaging across various platforms such as chat, email, and social media.
Alternatives to Intercom are BotPenguin, Tidio, Drift, Zendesk, and Crisp.
The biggest flaw of Intercom, besides pricing, is its complexity in configuration and integration for non-technical users, which can result in a challenging initial setup and use.
Pros: Powerful customer segmentation and targeting, High-quality live chat capabilities, sophisticated chatbot features, in-depth analytics and reporting, extensive library of third-party integrations.
Cons: High cost for small businesses, complexity in configuration and integration, limited customization options for the free plan, steeper learning curve compared to simpler platforms.
Stop being carried into dogma, Think differently, and choose better. Choose BotPenguin.
Forget about patching up feature holes in Intercom and LiveChat – BotPenguin turns them into feature fountains!
Unified chat inbox with live chat for all platforms
Miss out on nothing, be where your customers are, and be there in time and style.
No coding required
80+ Native Integrations
Chatbot for WhatsApp, Facebook, Instagram, Telegram and Websites
Marketing Automation
Multilingual and highly customizable
Take the best decision with BotPenguin
Wati's got WhatsApp, Intercom's all channel uber cool. BotPenguin gives everything, including ChatGPT integrations.
Tidio can outsmart Intercom on chatbots, and Intercom plays on scale and range. BotPenguin does both.
Intercom is a customer messaging platform. ManyChat is Marketing Automation. BotPenguin is automation on steroids!
What are the primary differences between Intercom and LiveChat?
Intercom offers more sophisticated features but is costlier. LiveChat is affordable, user-friendly with less advanced capabilities.
Does Intercom or LiveChat offer WhatsApp support?
Does LiveChat have bot capabilities?
What type of voice support does Intercom offer?
How does the pricing of Intercom compare with LiveChat?
Delivering value, earning trust. Hear good words about BotPenguin on these platforms