Are you sure about Intercom & FlowXO? Check out BotPenguin
Break free from the norm! BotPenguin takes the lead, offering greater affordability, simplicity, and flexibility, leaving Intercom and FlowXO in the dust.
Detailed head-to-head





Break free from the norm! BotPenguin takes the lead, offering greater affordability, simplicity, and flexibility, leaving Intercom and FlowXO in the dust.
Detailed head-to-headFor 1/3rd of Intercom’s price, FlowXO provides good features. But still doesn’t come close to BotPenguin.
You get 15 in FlowXO and only 1 in Intercom. BotPenguin gives unlimited.
Just like BotPenguin, FlowXO is Omni-Channel. Intercom lacks Telegram support.
Both Intercom and FlowXO provide voice support.
Features | Intercom | FlowXO |
---|---|---|
Free Lifetime Plan | No, only free trial available | No, only free trial available |
Pricing | $888 per annum | $228 per annum |
Number of chatbots per account | One Chatbot | 15 bots or active flows |
Multi platform Integration (Website, Whatsapp, FB Messenger, Telegram, Landing pages) | Available for all platforms | Available for all platforms (FB, WhatsApp, Telegram, SMS, Web) |
No code Chatbot builder | ||
Ease to manage Bot Installation, and functionality. | ||
Easy to navigate UI with placeholders, help text and tutorials | ||
Add team members and provide them role based access | ||
Multi channel Live Chat support | ||
Human handover and real time user simulation with typing delays | ||
Voice support for Bot users | ||
Multilingual Capabilities | ||
Native integration with CRMs/Apps | Yes, can be integration with all available CRMs and Apps | Yes, can be integration with all available CRMs and Apps |
Smart Intuitive responses based on keywords | Available for all social media channels like Facebook, WhatsApp and Telegram | Available for all social media channels like Facebook, WhatsApp and Telegram |
User segments based on Tag/Attributes for campaigns and broadcasts | ||
Block specific IPs. URLs or Country Codes | Can manage all | Can't manage country wise access |
Schedule drip campaigns for customer onboarding journeys | Available on all channels FB, WhatsApp and Telegram | Available on all channels FB, WhatsApp and Telegram |
Schedule broadcasts message | Available on all channels FB, WhatsApp and Telegram | Available on all channels FB, WhatsApp and Telegram |
WhatsApp Automation to manage catalogues, orders and automated responses | ||
Data Analytics, bot-wise and based on leads/messages | Available and generate customized report | Available and generate customized report |
Customizable reports | Can generate daily, weekly, monthly and annually | Can generate daily, weekly, monthly and annually |
View and download customizable data of subscribers | Can view and download data | Can view and download data |
Free bot Designing support | ||
Omnichannel customer support via phone, email, chat, WhatsApp | WhatsApp support not available | WhatsApp support not available |
View conversation history of users | ||
Enterprise-grade Security, SSL encryption | ||
Affiliate programs and White label reseller plans | Personalized on boarding of partners | White Label Reseller program not available |
Knowledge base with Help Center, FAQs, Tutorials | Available | Available |
Personalized on boarding of customers | Available | Available |
WhatsApp API | ||
Enterprise Integrations | ||
ChatGPT |
Disclaimer: Based on our research and information available on the website.
Miss out on nothing, be where your customers are, and be there in time and style.
5 minute learning curve is all you have to go through. Forget about complexity, adapt user friendly BotPenguin.
Never face compatibility issues, we are where you need us.
Our chatbots are available for all popular platforms, so you never miss a lead.
Marketing has evolved, now it’s hyper-personalised. Slide into DMs with our chatbots by using broadcast, segmentation, drip campaigns for all supported messaging channels
The world is a wonderful place, speak the tongue of your customers and customize the chatbot to match your brand.