Break free from the norm! BotPenguin takes the lead, offering greater affordability, simplicity, and flexibility, leaving Intercom and FlowXO in the dust.
For 1/3rd of Intercom’s price, FlowXO provides good features. But still doesn’t come close to BotPenguin.
You get 15 in FlowXO and only 1 in Intercom. BotPenguin gives unlimited.
Just like BotPenguin, FlowXO is Omni-Channel. Intercom lacks Telegram support.
Both Intercom and FlowXO provide voice support.
| Features | Intercom | FlowXO |
|---|---|---|
| Free Lifetime Plan | No, only free trial available | No, only free trial available |
| Pricing | $888 per annum | $228 per annum |
| Number of chatbots per account | One Chatbot | 15 bots or active flows |
| Multi platform Integration (Website, Whatsapp, FB Messenger, Telegram, Landing pages) | Available for all platforms | Available for all platforms (FB, WhatsApp, Telegram, SMS, Web) |
| No code Chatbot builder |  | |
| Ease to manage Bot Installation, and functionality. | | |
| Easy to navigate UI with placeholders, help text and tutorials | | |
| Add team members and provide them role based access | | |
| Multi channel Live Chat support | | |
| Human handover and real time user simulation with typing delays | | |
| Voice support for Bot users | | |
| Multilingual Capabilities | | |
| Native integration with CRMs/Apps | Yes, can be integration with all available CRMs and Apps | Yes, can be integration with all available CRMs and Apps |
| Smart Intuitive responses based on keywords | Available for all social media channels like Facebook, WhatsApp and Telegram | Available for all social media channels like Facebook, WhatsApp and Telegram |
| User segments based on Tag/Attributes for campaigns and broadcasts | | |
| Block specific IPs. URLs or Country Codes | Can manage all | Can't manage country wise access |
| Schedule drip campaigns for customer onboarding journeys | Available on all channels FB, WhatsApp and Telegram | Available on all channels FB, WhatsApp and Telegram |
| Schedule broadcasts message | Available on all channels FB, WhatsApp and Telegram | Available on all channels FB, WhatsApp and Telegram |
| WhatsApp Automation to manage catalogues, orders and automated responses | | |
| Data Analytics, bot-wise and based on leads/messages | Available and generate customized report | Available and generate customized report |
| Customizable reports | Can generate daily, weekly, monthly and annually | Can generate daily, weekly, monthly and annually |
| View and download customizable data of subscribers | Can view and download data | Can view and download data |
| Free bot Designing support | | |
| Omnichannel customer support via phone, email, chat, WhatsApp | WhatsApp support not available | WhatsApp support not available |
| View conversation history of users | | |
| Enterprise-grade Security, SSL encryption | | |
| Affiliate programs and White label reseller plans | Personalized on boarding of partners | White Label Reseller program not available |
| Knowledge base with Help Center, FAQs, Tutorials | Available | Available |
| Personalized on boarding of customers | Available | Available |
| WhatsApp API |  | |
| Enterprise Integrations | | |
| ChatGPT | | |
Disclaimer: Based on our research and information available on the website.
FlowXO is a chatbot platform that allows businesses to build and deploy AI-powered chatbots across multiple messaging platforms.Key features include a visual bot builder, integrations, analytics, natural language processing, and multi-channel support.Alternatives to FlowXO include BotPenguin, Chatfuel, ManyChat, and MobileMonkey, which offer similar chatbot building and automation capabilities across various messaging platforms.
Pros: Visual bot builder, multi-channel support, integrations, advanced features, and flexible pricing.Cons: limited customization options, requires technical expertise for advanced features, and customer support response times can vary.FlowXO lost its groove, overshadowed by BotPenguin in a single move.
Intercom is a stand-alone voice communications system mainly designed for use within a building or small coverage area, functioning independently of the public telephone network.Alternatives to intercom are BotPenguin, Tidio, Drift, Zendesk, and Crisp.The biggest flaw of Intercom, besides pricing, is its complexity in configuration and integration for non-technical users, which can result in a challenging initial setup and use.
Pros- Comprehensive customer messaging platform, advanced customer segmentation, high-quality live chat capabilities, sophisticated chatbot features, and extensive third-party integrations.Cons- High cost for small businesses, complexity in configuration and integration, limited customization options for free plans, and steeper learning curve compared to simpler platforms.Stop being carried into dogma, Think differently, and choose better. Choose BotPenguin.Miss out on nothing, be where your customers are, and be there in time and style.
5 minute learning curve is all you have to go through. Forget about complexity, adapt user friendly BotPenguin.
Never face compatibility issues, we are where you need us.
Our chatbots are available for all popular platforms, so you never miss a lead.
Marketing has evolved, now it’s hyper-personalised. Slide into DMs with our chatbots by using broadcast, segmentation, drip campaigns for all supported messaging channels
The world is a wonderful place, speak the tongue of your customers and customize the chatbot to match your brand.
Intercom is more comprehensive but complex and costs more. FlowXO is less expensive with visual bot builder, yet offers limited customization.
Yes, FlowXO requires technical expertise for exploiting its advanced features.
BotPenguin is dedicated to data privacy with robust policies, though specifics should be checked with their team for a detailed comparison.
Intercom is costly and often complex, especially for non-technical users. It harnesses advanced customer segmentation and extensive third-party integrations.
FlowXO's WhatsApp support is currently not available which can limit customer communication options.
Intercom has a steeper learning curve due to its complexity. FlowXO, while advanced, needs technical expertise to fully leverage.
BotPenguin is the best AI Chatbot maker platform. Create a Chatbot for WhatsApp, Website, Facebook Messenger, Telegram, WordPress & Shopify with BotPenguin - 100% FREE! Our chatbot creator helps with lead generation, appointment booking, customer support, marketing automation, WhatsApp & Facebook Automation for businesses. AI-powered No-Code chatbot maker with live chat plugin & ChatGPT integration.
BotPenguin is the best AI Chatbot maker platform. Create a Chatbot for WhatsApp, Website, Facebook Messenger, Telegram, WordPress & Shopify with BotPenguin - 100% FREE! Our chatbot creator helps with lead generation, appointment booking, customer support, marketing automation, WhatsApp & Facebook Automation for businesses. AI-powered No-Code chatbot maker with live chat plugin & ChatGPT integration.
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