FlowXO is a chatbot platform that allows businesses to build and deploy AI-powered chatbots across multiple messaging platforms.
intercom vs flowxo
Are you sure about Intercom & FlowXO? Check out BotPenguin
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What's the difference between Intercom and FlowXO?
Analyzing customer communication platforms with integrated chatbot workflows.
Pricing
For 1/3rd of Intercom’s price, FlowXO provides good features. But still doesn’t come close to BotPenguin.
Number of Chatbots
You get 15 in FlowXO and only 1 in Intercom. BotPenguin gives unlimited.
Channels
Just like BotPenguin, FlowXO is Omni-Channel. Intercom lacks Telegram support.
Voice-support
Both Intercom and FlowXO provide voice support.
Detailed Features Comparison between Livechat and Intercom
Get your glasses on; let’s dive into the fine print.
Intercom
Botsify
| Free Lifetime Plan |
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| Pricing |
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| Number of chatbots per account |
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| Instagram Chatbot |
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| Multi platform Integration (Website, WhatsApp, FB Messenger, Telegram, Landing pages) |
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| No code Chatbot builder |
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| Ease to manage Bot Installation, and functionality. |
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| Easy to navigate UI with placeholders, help text and tutorials |
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| Add team members and provide them role based access |
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| Multi channel Live Chat support |
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| Human handover and real time user simulation with typing delays |
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| Voice support for Bot users |
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| Multilingual Capabilities |
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| Native integration with CRMs/Apps |
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| Smart Intuitive responses based on keywords |
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| User segments based on Tag/Attributes for campaigns and broadcasts |
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| Block specific IPs, URLs or Country Codes |
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| Schedule drip campaigns for customer onboarding journeys |
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| Schedule broadcasts message |
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What is FlowXO?
Key features include a visual bot builder, integrations, analytics, natural language processing, and multi-channel support.
Alternatives to FlowXO include BotPenguin, Chatfuel, ManyChat, and MobileMonkey, which offer similar chatbot building and automation capabilities across various messaging platforms.
Pros: Visual bot builder, multi-channel support, integrations, advanced features, and flexible pricing.
Cons: limited customization options, requires technical expertise for advanced features, and customer support response times can vary.
FlowXO lost its groove, overshadowed by BotPenguin in a single move.
What is Intercom?
Intercom is a stand-alone voice communications system mainly designed for use within a building or small coverage area, functioning independently of the public telephone network.
Alternatives to intercom are BotPenguin, Tidio, Drift, Zendesk, and Crisp.
The biggest flaw of Intercom, besides pricing, is its complexity in configuration and integration for non-technical users, which can result in a challenging initial setup and use.
Pros- Comprehensive customer messaging platform, advanced customer segmentation, high-quality live chat capabilities, sophisticated chatbot features, and extensive third-party integrations.
Cons- High cost for small businesses, complexity in configuration and integration, limited customization options for free plans, and steeper learning curve compared to simpler platforms.
Stop being carried into dogma, Think differently, and choose better. Choose BotPenguin.
Unified chat inbox with live chat for all platforms
Miss out on nothing, be where your customers are, and be there in time and style.
No coding required
5 minute learning curve is all you have to go through. Forget about complexity, adapt user friendly BotPenguin.
80+ Native Integrations
Never face compatibility issues, we are where you need us.
Chatbot for WhatsApp, Facebook, Instagram, Telegram and Websites
Our chatbots are available for all popular platforms, so you never miss a lead.
Marketing Automation
Marketing has evolved, now it’s hyper-personalised. Slide into DMs with our chatbots by using broadcast, segmentation, drip campaigns for all supported messaging channels
Multilingual and highly customizable
The world is a wonderful place, speak the tongue of your customers and customize the chatbot to match your brand.
Check out other comparisons
Take the best decision with BotPenguin
Intercom vs Wati
Wati's got WhatsApp and Intercom's all-channel jack. BotPenguin gives everything, including ChatGPT integrations.
Intercom vs ManyChat
Intercom is a customer messaging platform. ManyChats is Marketing Automation. BotPenguin is automation on steroids!
Intercom vs Tidio
Tidio can outsmart Intercom on chatbots; Intercom plays on scale and range. BotPenguin does both.
Frequently Asked Questions
What is the main difference between Intercom and FlowXO?
Intercom is more comprehensive but complex and costs more. FlowXO is less expensive with visual bot builder, yet offers limited customization.
Is any technical expertise required for using FlowXO?
Yes, FlowXO requires technical expertise for exploiting its advanced features.
How does BotPenguin handle data privacy compared to Intercom and FlowXO?
BotPenguin is dedicated to data privacy with robust policies, though specifics should be checked with their team for a detailed comparison.
Does the cost of Intercom justify its features?
Intercom is costly and often complex, especially for non-technical users. It harnesses advanced customer segmentation and extensive third-party integrations.
Does FlowXO provide WhatsApp support?
FlowXO's WhatsApp support is currently not available which can limit customer communication options.
What is the learning curve for these platforms?
Intercom has a steeper learning curve due to its complexity. FlowXO, while advanced, needs technical expertise to fully leverage.
What our Customers say
Delivering value, earning trust. Hear good words about BotPenguin on these platforms
G2
"Their ability to execute in a timely manner. If you want to start an AI Chatbot business then this is the place. - They have a great work environment, and know how important it is to be efficient."
- Gustav Louv
5-Star Rating
Capterra
"We are using BotPenguin for our Facebook bots, responding to Facebook messages automatically. Currently handling millions of messages on a monthly basis and really great product."
- Twana D.
4.6-Star Rating
Trustpilot
"Its Whatsapp Automation with API is really practical for sales & marketing objective. If it comes with analytics about campaign result it will be awesome."
- BD Michae
5-Star Rating
Good Firms
"Their timely communication is the reason for the great project management. Our descriptions are precisely translated into needs by BotPenguin, and they possess the necessary skill set to execute features in a timely manner."
- Yashi Amola
5-Star Rating
Crozdesk
"The team at BotPenguin contributed knowledge not just about using Generative AI but also about how these technologies may be customized to meet our needs in the asset and wealth management industry. It was amazing how well they could convert difficult technical ideas into workable, approachable solutions. Furthermore, the team at BotPenguin has shown a remarkable capacity for creative problem-solving, as demonstrated by their approach to challenging project specifications."
- Phil Johnson
5-Star Rating
