BotPenguin AI Chatbot maker
BotPenguin AI Chatbot maker

intercom vs drift

Are you sure about Intercom & Drift? Checkout BotPenguin

Following the herd with Drift & Intercom? It’s time to break free and check out a better alternative with more features & less hustle– BotPenguin.

FREE Forever plan. No Credit Card Required.
BotPenguin AI Chatbot maker
BotPenguin AI Chatbot maker
BotPenguin AI Chatbot maker
BotPenguin AI Chatbot maker
BotPenguin AI Chatbot maker
BotPenguin AI Chatbot maker
BotPenguin AI Chatbot maker

What's the difference between Intercom and Drift?

Comparing customer communication platforms with advanced conversational AI.

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BotPenguin AI Chatbot maker

Detailed Features Comparison between Drift and Intercom

Get your glasses on; let’s dive into the fine print.

Intercom

BotPenguin AI Chatbot maker

Botsify

BotPenguin AI Chatbot maker
BotPenguin AI Chatbot maker
Free Lifetime Plan
No, only free trial available No, only free trial available
Pricing
$888 per annum $490 per annum
Number of chatbots per account
One Chatbot 2 Chatbots
Instagram Chatbot
BotPenguin AI Chatbot makerBotPenguin AI Chatbot maker
Multi platform Integration (Website, WhatsApp, FB Messenger, Telegram, Landing pages)
Available for all platforms Not available for Telegram (Messenger, SMS, Website, Instagram, Telegram)
No code Chatbot builder
BotPenguin AI Chatbot makerBotPenguin AI Chatbot maker
Ease to manage Bot Installation, and functionality.
BotPenguin AI Chatbot makerBotPenguin AI Chatbot maker
Easy to navigate UI with placeholders, help text and tutorials
All Available Only Tutorials available
Add team members and provide them role based access
BotPenguin AI Chatbot makerBotPenguin AI Chatbot maker
Multi channel Live Chat support
BotPenguin AI Chatbot makerBotPenguin AI Chatbot maker
Human handover and real time user simulation with typing delays
Both Available Human Handover available
Voice support for Bot users
BotPenguin AI Chatbot maker Not Available
Multilingual Capabilities
BotPenguin AI Chatbot makerBotPenguin AI Chatbot maker
Native integration with CRMs/Apps
Yes, can be integration with all available CRMs and Apps Yes, can be integration with all available CRMs and Apps
Smart Intuitive responses based on keywords
Available for all social media channels like Facebook, WhatsApp and Telegram Not available on Telegram
User segments based on Tag/Attributes for campaigns and broadcasts
BotPenguin AI Chatbot makerBotPenguin AI Chatbot maker
Block specific IPs, URLs or Country Codes
Can manage all Can't manage country wise access
Schedule drip campaigns for customer onboarding journeys
Available on all channels FB, WhatsApp and Telegram Not available on Telegram
Schedule broadcasts message
Available on all channels FB, WhatsApp and Telegram Not available on Telegram

What is Drift?

BotPenguin AI Chatbot maker'
BotPenguin AI Chatbot maker

BotPenguin AI Chatbot maker

Drift is a conversational marketing platform that enables businesses to engage and qualify leads through chatbots and live chat.

BotPenguin AI Chatbot maker

Key features include AI-powered chatbots, lead generation, appointment scheduling, integrations, and analytics.

BotPenguin AI Chatbot maker

Alternatives to Drift include BotPenguin, Intercom, HubSpot Chat, and Freshchat, which offer similar conversational marketing capabilities for engaging and qualifying leads across various channels.

BotPenguin AI Chatbot maker'
BotPenguin AI Chatbot maker

BotPenguin AI Chatbot maker

Pros: Utilizes AI-powered chatbots, lead generation tools, appointment scheduling, integrations, and analytics.

BotPenguin AI Chatbot maker

Cons: pricing and customisation options may pose challenges, and it is not a dedicated chatbot suite.

BotPenguin AI Chatbot maker

Drift went into a crazy tailspin, BotPenguin holds its ground.

What is Intercom?

BotPenguin AI Chatbot maker'
BotPenguin AI Chatbot maker

BotPenguin AI Chatbot maker

Intercom is a communication platform that streamlines business interactions with customers through in-app messaging, email, and live chat services.

BotPenguin AI Chatbot maker

Intercom alternatives that shine in customer support and engagement include platforms like BotPenguin, Help Scout, HelpCrunch, Olark, HubSpot Services Hub, Zendesk and Freshdesk.

BotPenguin AI Chatbot maker

Intercom's pricing can be prohibitive for small businesses and startups, making it difficult to access its powerful features on a limited budget.

BotPenguin AI Chatbot maker'
BotPenguin AI Chatbot maker

BotPenguin AI Chatbot maker

Pros: Easy-to-use interface, personalized messaging, fast customer support, live chat features, robust automation, and app integrations.

BotPenguin AI Chatbot maker

Cons: Relatively expensive, limited customization options, additional costs for extra features, UI experience can be overwhelming for some users.

BotPenguin AI Chatbot maker

Stop being carried into dogma, Think differently, and choose better. Choose BotPenguin.

Better than both Drift and Intercom- BotPenguin

BotPenguin creates a bridge between the feature gaps and adds more features than they had to begin with- at a quarter of the price! Just unbelievable.

BotPenguin AI Chatbot maker'
BotPenguin AI Chatbot maker

Check out other comparisons

Take the best decision with BotPenguin

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Intercom vs. Tidio

Tidio can outsmart Intercom on chatbots, Intercom plays on scale and range. BotPenguin does both.

BotPenguin AI Chatbot maker

Intercom vs. Wati

Wati's got WhatsApp, Intercom's all channel uber cool. BotPenguin gives everything, including ChatGPT integrations.

BotPenguin AI Chatbot maker

Intercom vs. ManyChat

Intercom is a customer messaging platform. ManyChatsis Marketing Automation. BotPenguin is automation on steroids!

Frequently Asked Questions

What our Customers say

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G2

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"We are using BotPenguin for our Facebook bots, responding to Facebook messages automatically. Currently handling millions of messages on a monthly basis and really great product."

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"Its Whatsapp Automation with API is really practical for sales & marketing objective. If it comes with analytics about campaign result it will be awesome."

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Good Firms

"Their timely communication is the reason for the great project management. Our descriptions are precisely translated into needs by BotPenguin, and they possess the necessary skill set to execute features in a timely manner."

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"The team at BotPenguin contributed knowledge not just about using Generative AI but also about how these technologies may be customized to meet our needs in the asset and wealth management industry. It was amazing how well they could convert difficult technical ideas into workable, approachable solutions. Furthermore, the team at BotPenguin has shown a remarkable capacity for creative problem-solving, as demonstrated by their approach to challenging project specifications."

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5-Star Rating

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