Are you sure about Intercom & Drift? Checkout BotPenguin
Following the herd with Drift & Intercom? It’s time to break free and check out a better alternative with more features & less hustle– BotPenguin.
Detailed head-to-head





Following the herd with Drift & Intercom? It’s time to break free and check out a better alternative with more features & less hustle– BotPenguin.
Detailed head-to-headDrift Costs 3x in one month than Intercom costs a whole year.
Both Intercom and Drift provide only 1 bot. BotPenguin allows as many as you want.
Both Drift and Intercom aren’t available on Meta Trio and Telegram.
You’ll get Voice support in both Intercom and Drift.
Features | Intercom | Drift |
---|---|---|
Free Lifetime Plan | No, only free trial available | No, only free trial available |
Pricing | $888 per annum | $2500 per month |
Number of chatbots per account | One Chatbot | One Chatbot |
Multi platform Integration (Website, Whatsapp, FB Messenger, Telegram, Landing pages) | Available for all platforms | Not available for WhatsApp, Facebook and Telegram |
No code Chatbot builder | ||
Ease to manage Bot Installation, and functionality. | ||
Easy to navigate UI with placeholders, help text and tutorials | All Available | All Available |
Add team members and provide them role based access | ||
Multi channel Live Chat support | ||
Human handover and real time user simulation with typing delays | Both Available | Both Available |
Voice support for Bot users | ||
Multilingual Capabilities | ||
Native integration with CRMs/Apps | Yes, can be integration with all available CRMs and Apps | Yes, can be integration with all available CRMs and Apps |
Smart Intuitive responses based on keywords | Available for all social media channels like Facebook, WhatsApp and Telegram | Not available on Facebook and Telegram |
User segments based on Tag/Attributes for campaigns and broadcasts | Feature not available | |
Block specific IPs. URLs or Country Codes | Can manage all | Can block IP nothing mentioned about specific URLs or country codes |
Schedule drip campaigns for customer onboarding journeys | Available on all channels FB, WhatsApp and Telegram | Not available for WhatsApp, Facebook and Telegram |
Schedule broadcasts message | Available on all channels FB, WhatsApp and Telegram | Not available for WhatsApp, Facebook and Telegram |
WhatsApp Automation to manage catalogues, orders and automated responses | Available | Not Available |
Data Analytics, bot-wise and based on leads/messages | Available and generate customized report | Available and generate customized report |
Customizable reports | Can generate daily, weekly, monthly and annually | Can generate daily, weekly, monthly and annually |
View and download customizable data of subscribers | Can view and download data | Can view and download data |
Free bot Designing support | Available | Available |
Omnichannel customer support via phone, email, chat, WhatsApp | WhatsApp support not available | WhatsApp support not available |
View conversation history of users | ||
Enterprise-grade Security, SSL encryption | ||
Affiliate programs and White label reseller plans | Personalized on boarding of partners | Personalized on boarding of partners |
Knowledge base with Help Center, FAQs, Tutorials | Available | Available |
Personalized on boarding of customers | Available | Available |
WhatsApp API | ||
Enterprise Integrations | ||
ChatGPT |
Disclaimer: Based on our research and information available on the website.
Miss out on nothing, be where your customers are, and be there in time and style.
5 minute learning curve is all you have to go through. Forget about complexity, adapt user friendly BotPenguin.
Never face compatibility issues, we are where you need us.
Our chatbots are available for all popular platforms, so you never miss a lead.
Marketing has evolved, now it’s hyper-personalised. Slide into DMs with our chatbots by using broadcast, segmentation, drip campaigns for all supported messaging channels
The world is a wonderful place, speak the tongue of your customers and customize the chatbot to match your brand.
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