Drift is a conversational marketing platform that enables businesses to engage and qualify leads through chatbots and live chat.
intercom vs drift
Following the herd with Drift & Intercom? It’s time to break free and check out a better alternative with more features & less hustle– BotPenguin.
FREE Forever plan. No Credit Card Required.Comparing customer communication platforms with advanced conversational AI.
Pricing
Drift Costs 3x in one month than Intercom costs a whole year.
Number of Chatbots
Both Intercom and Drift provide only 1 bot. BotPenguin allows as many as you want.
Channels
Both Drift and Intercom aren’t available on Meta Trio and Telegram.
Voice-support
You’ll get Voice support in both Intercom and Drift.
Get your glasses on; let’s dive into the fine print.
Drift is a conversational marketing platform that enables businesses to engage and qualify leads through chatbots and live chat.
Key features include AI-powered chatbots, lead generation, appointment scheduling, integrations, and analytics.
Alternatives to Drift include BotPenguin, Intercom, HubSpot Chat, and Freshchat, which offer similar conversational marketing capabilities for engaging and qualifying leads across various channels.
Pros: Utilizes AI-powered chatbots, lead generation tools, appointment scheduling, integrations, and analytics.
Cons: pricing and customisation options may pose challenges, and it is not a dedicated chatbot suite.
Drift went into a crazy tailspin, BotPenguin holds its ground.
Intercom is a communication platform that streamlines business interactions with customers through in-app messaging, email, and live chat services.
Intercom alternatives that shine in customer support and engagement include platforms like BotPenguin, Help Scout, HelpCrunch, Olark, HubSpot Services Hub, Zendesk and Freshdesk.
Intercom's pricing can be prohibitive for small businesses and startups, making it difficult to access its powerful features on a limited budget.
Pros: Easy-to-use interface, personalized messaging, fast customer support, live chat features, robust automation, and app integrations.
Cons: Relatively expensive, limited customization options, additional costs for extra features, UI experience can be overwhelming for some users.
Stop being carried into dogma, Think differently, and choose better. Choose BotPenguin.
BotPenguin creates a bridge between the feature gaps and adds more features than they had to begin with- at a quarter of the price! Just unbelievable.
Unified chat inbox with live chat for all platforms
Miss out on nothing, be where your customers are, and be there in time and style.
No coding required
5 minute learning curve is all you have to go through. Forget about complexity, adapt user friendly BotPenguin.
80+ Native Integrations
Never face compatibility issues, we are where you need us.
Chatbot for WhatsApp, Facebook, Instagram, Telegram and Websites
Our chatbots are available for all popular platforms, so you never miss a lead.
Marketing Automation
Marketing has evolved, now it’s hyper-personalised. Slide into DMs with our chatbots by using broadcast, segmentation, drip campaigns for all supported messaging channels
Multilingual and highly customizable
The world is a wonderful place, speak the tongue of your customers and customize the chatbot to match your brand.
Take the best decision with BotPenguin
Tidio can outsmart Intercom on chatbots, Intercom plays on scale and range. BotPenguin does both.
Wati's got WhatsApp, Intercom's all channel uber cool. BotPenguin gives everything, including ChatGPT integrations.
Intercom is a customer messaging platform. ManyChatsis Marketing Automation. BotPenguin is automation on steroids!
How does the pricing for Drift vs Intercom compare?
Drift costs significantly more than Intercom. In fact, Drift's pricing is approximately three times higher per month than Intercom's annual cost.
Do Drift and Intercom offer multi-platform integration support?
Both Drift and Intercom have limited platform integration options. They do not offer support for WhatsApp, Facebook, and Telegram, unlike BotPenguin which supports these and more.
Can you create more than one chatbot with Drift or Intercom?
Both Drift and Intercom limit users to one bot per account. BotPenguin, on the other hand, allows you to create as many bots as you need.
Do Drift and Intercom offer voice support for their chatbots?
Fortunately, both Intercom and Drift provide voice support for their chatbots.
Is it possible to schedule drip campaigns for customer onboarding on Drift and Intercom?
Both Drift and Intercom lack this feature specifically for Facebook and Telegram, while BotPenguin offers a feature for scheduling drip campaigns for customer onboarding on these and other platforms.
Delivering value, earning trust. Hear good words about BotPenguin on these platforms