Free Lifetime Plan | No, only free trial available | Free Forever |
Pricing | $490 per annum | Custom Pricing |
Number of chatbots per account | 2 Chatbots | 1 Chatbot |
Multi platform Integration (Website, Whatsapp, FB Messenger, Telegram, Landing pages) | Messenger, SMS, Website, Instagram, Telegram | Not available for WhatsApp, Facebook and Telegram |
No code Chatbot builder | ![BotPenguin AI Chatbot Maker](https://cdn.botpenguin.com/assets/website/icons/check-webp-new.webp) | ![BotPenguin AI Chatbot Maker](https://cdn.botpenguin.com/assets/website/icons/check-webp-new.webp) |
Ease to manage Bot Installation, and functionality. | ![BotPenguin AI Chatbot Maker](https://cdn.botpenguin.com/assets/website/icons/check-webp-new.webp) | ![BotPenguin AI Chatbot Maker](https://cdn.botpenguin.com/assets/website/icons/check-webp-new.webp) |
Easy to navigate UI with placeholders, help text and tutorials | Only Tutorials available | All Available |
Add team members and provide them role based access | ![BotPenguin AI Chatbot Maker](https://cdn.botpenguin.com/assets/website/icons/check-webp-new.webp) | ![BotPenguin AI Chatbot Maker](https://cdn.botpenguin.com/assets/website/icons/check-webp-new.webp) |
Multi channel Live Chat support | ![BotPenguin AI Chatbot Maker](https://cdn.botpenguin.com/assets/website/icons/check-webp-new.webp) | ![BotPenguin AI Chatbot Maker](https://cdn.botpenguin.com/assets/website/icons/check-webp-new.webp) |
Human handover and real time user simulation with typing delays | Human Handover available | Both Available |
Voice support for Bot users | ![BotPenguin AI Chatbot Maker](https://cdn.botpenguin.com/assets/website/icons/cancel-webp-new.webp) | ![BotPenguin AI Chatbot Maker](https://cdn.botpenguin.com/assets/website/icons/check-webp-new.webp) |
Multilingual Capabilities | ![BotPenguin AI Chatbot Maker](https://cdn.botpenguin.com/assets/website/icons/check-webp-new.webp) | ![BotPenguin AI Chatbot Maker](https://cdn.botpenguin.com/assets/website/icons/check-webp-new.webp) |
Native integration with CRMs/Apps | Yes, can be integration with all available CRMs and Apps | Yes, can be integration with all available CRMs and Apps |
Smart Intuitive responses based on keywords | Not available on Telegram | Not available for WhatsApp, Facebook and Telegram |
User segments based on Tag/Attributes for campaigns and broadcasts | ![BotPenguin AI Chatbot Maker](https://cdn.botpenguin.com/assets/website/icons/check-webp-new.webp) | ![BotPenguin AI Chatbot Maker](https://cdn.botpenguin.com/assets/website/icons/cancel-webp-new.webp) |
Block specific IPs. URLs or Country Codes | Can't manage country wise access | Can't manage country wise access |
Schedule drip campaigns for customer onboarding journeys | Not available on Telegram | Not available for WhatsApp, Facebook and Telegram |
Schedule broadcasts message | No Whatsapp Chatbot | Not available for WhatsApp, Facebook and Telegramp |
WhatsApp Automation to manage catalogues, orders and automated responses | ![BotPenguin AI Chatbot Maker](https://cdn.botpenguin.com/assets/website/icons/check-webp-new.webp) | ![BotPenguin AI Chatbot Maker](https://cdn.botpenguin.com/assets/website/icons/cancel-webp-new.webp) |
Data Analytics, bot-wise and based on leads/messages | Available and generate customized report | Available and generate customized report |
Customizable reports | Can generate daily, weekly, monthly and annually | Can generate daily, weekly, monthly and annually |
View and download customizable data of subscribers | Can view and download data | Can view and download data |
Free bot Designing support | ![BotPenguin AI Chatbot Maker](https://cdn.botpenguin.com/assets/website/icons/cancel-webp-new.webp) | ![BotPenguin AI Chatbot Maker](https://cdn.botpenguin.com/assets/website/icons/check-webp-new.webp) |
Omnichannel customer support via phone, email, chat, WhatsApp | Available on all channels | WhatsApp support not available |
View conversation history of users | ![BotPenguin AI Chatbot Maker](https://cdn.botpenguin.com/assets/website/icons/check-webp-new.webp) | ![BotPenguin AI Chatbot Maker](https://cdn.botpenguin.com/assets/website/icons/check-webp-new.webp) |
Enterprise-grade Security, SSL encryption | ![BotPenguin AI Chatbot Maker](https://cdn.botpenguin.com/assets/website/icons/check-webp-new.webp) | ![BotPenguin AI Chatbot Maker](https://cdn.botpenguin.com/assets/website/icons/check-webp-new.webp) |
Affiliate programs and White label reseller plans | Personalized on boarding of partners | Personalized on boarding of partners |
Knowledge base with Help Center, FAQs, Tutorials | ![BotPenguin AI Chatbot Maker](https://cdn.botpenguin.com/assets/website/icons/check-webp-new.webp) | ![BotPenguin AI Chatbot Maker](https://cdn.botpenguin.com/assets/website/icons/check-webp-new.webp) |
Personalized on boarding of customers | ![BotPenguin AI Chatbot Maker](https://cdn.botpenguin.com/assets/website/icons/check-webp-new.webp) | ![BotPenguin AI Chatbot Maker](https://cdn.botpenguin.com/assets/website/icons/check-webp-new.webp) |
WhatsApp API | ![BotPenguin AI Chatbot Maker](https://cdn.botpenguin.com/assets/website/icons/cancel-webp-new.webp) | ![BotPenguin AI Chatbot Maker](https://cdn.botpenguin.com/assets/website/icons/cancel-webp-new.webp) |
Enterprise Integrations | ![BotPenguin AI Chatbot Maker](https://cdn.botpenguin.com/assets/website/icons/cancel-webp-new.webp) | ![BotPenguin AI Chatbot Maker](https://cdn.botpenguin.com/assets/website/icons/cancel-webp-new.webp) |
ChatGPT | ![BotPenguin AI Chatbot Maker](https://cdn.botpenguin.com/assets/website/icons/cancel-webp-new.webp) | ![BotPenguin AI Chatbot Maker](https://cdn.botpenguin.com/assets/website/icons/check-webp-new.webp) |