Why settle for merely 'bot-si-fying' or just being 'alive'? Freeze the competition with BotPenguin, and glide effortlessly across customer satisfaction!
Detailed head-to-head
Botsify costs twice as much as LiveChat, but still can’t keep up with BotPenguin in features.
Only 1 in Botsify, Multiple in LiveChat, Unlimited in BotPenguin.
Botsify doesn’t provide WhatsApp. LiveChat is Omnichannel like BotPenguin.
LiveChat leads against Botsify in Voice Support.
| Features | Botsify | Tawk.to |
|---|---|---|
| Free Lifetime Plan | No, only free trial available | No, only free trial available |
| Pricing | $490 per annum | $240 per annum |
| Number of chatbots per account | 2 Chatbots | Multiple bots |
| Multi platform Integration (Website, Whatsapp, FB Messenger, Telegram, Landing pages) | Messenger, SMS, Website, Instagram, Telegram | WhatsApp, Instagram, Chat Pages, Website , Direct Chat Link, Messenger, Email |
| No code Chatbot builder |  | |
| Ease to manage Bot Installation, and functionality. | | |
| Easy to navigate UI with placeholders, help text and tutorials | Only Tutorials available | All Available |
| Add team members and provide them role based access | | |
| Multi channel Live Chat support | | |
| Human handover and real time user simulation with typing delays | Human Handover available | Both Available |
| Voice support for Bot users |  | |
| Multilingual Capabilities | | |
| Native integration with CRMs/Apps | Yes, can be integration with all available CRMs and Apps | Yes, can be integration with all available CRMs and Apps |
| Smart Intuitive responses based on keywords | Not available on Telegram | Available for all social media channels like Facebook, WhatsApp and Telegram |
| User segments based on Tag/Attributes for campaigns and broadcasts | | |
| Block specific IPs. URLs or Country Codes | Can't manage country wise access | Can't manage country wise access |
| Schedule drip campaigns for customer onboarding journeys | Not available on Telegram | Available on all channels FB, WhatsApp and Telegram |
| Schedule broadcasts message | No Whatsapp Chatbot | Available on all channels FB, WhatsApp and Telegram |
| WhatsApp Automation to manage catalogues, orders and automated responses | | |
| Data Analytics, bot-wise and based on leads/messages | Available and generate customized report | Available and generate customized report |
| Customizable reports | Can generate daily, weekly, monthly and annually | Can generate daily, weekly, monthly and annually |
| View and download customizable data of subscribers | Can view and download data | Can view and download data |
| Free bot Designing support | | |
| Omnichannel customer support via phone, email, chat, WhatsApp | | |
| View conversation history of users | | |
| Enterprise-grade Security, SSL encryption | | |
| Affiliate programs and White label reseller plans | Personalized on boarding of partners | Personalized on boarding of partners |
| Knowledge base with Help Center, FAQs, Tutorials | | |
| Personalized on boarding of customers | | |
| WhatsApp API | | |
| Enterprise Integrations | | |
| ChatGPT | | |
Disclaimer: Based on our research and information available on the website.
LiveChat is a real-time communication platform that enables businesses to engage with customers through an intuitive live chat tool, providing instant support and facilitating online sales conversionsProactive chat invitations, customizable chat widgets, chat routing and queues, canned responses, visitor monitoring, detailed chat reports and analytics, and integrations with CRM and marketing tools.Alternatives to LiveChat are BotPenguin, Tawk.to, Intercom, Zendesk, LiveAgent, Drift, and Zoho Desk.
Pros: User-friendly interface, multiple chat support, real-time visitor tracking, responsive customer service, seamless integration with third-party applications, and robust reporting tools.Cons: Limited customization of chat widgets, pricing can be costly for smaller businesses, occasional connection issues, and software occasionally lags during high traffic.LiveChat has flatlined; it's time to breathe new life into your support with BotPenguin.
Botsify is a user-friendly chatbot platform designed to automate customer interactions, offering seamless integration with popular messaging channels for improved engagement and issue resolution.AI-driven chatbot development, customizable conversational flows, user-optimized templates, automation of FAQs, integration with multiple platforms, detailed reporting and analytics, and human handoff capabilities.Alternatives to Botsify are BotPenguin, Tars, MobileMonkey, ManyChat, Chatfuel, Tawk.to, and Intercom.
Pros: Easy-to-use conversational interface, multichannel support, platform integrations, no coding required for chatbot development, and cost-effective subscription plans.Cons: Limited customization options, unsuitable for handling complex dialogues, occasional performance inconsistencies, and customer support could be more responsive.Botsify seems forgettable once you try BotPenguin's interface, integrations, and pricing.
Miss out on nothing, be where your customers are, and be there in time and style.
5 minute learning curve is all you have to go through. Forget about complexity, adapt user friendly BotPenguin.
Never face compatibility issues, we are where you need us.
Our chatbots are available for all popular platforms, so you never miss a lead.
Marketing has evolved, now it’s hyper-personalised. Slide into DMs with our chatbots by using broadcast, segmentation, drip campaigns for all supported messaging channels
The world is a wonderful place, speak the tongue of your customers and customize the chatbot to match your brand.
BotPenguin is the best AI Chatbot maker platform. Create a Chatbot for WhatsApp, Website, Facebook Messenger, Telegram, WordPress & Shopify with BotPenguin - 100% FREE! Our chatbot creator helps with lead generation, appointment booking, customer support, marketing automation, WhatsApp & Facebook Automation for businesses. AI-powered No-Code chatbot maker with live chat plugin & ChatGPT integration.
BotPenguin is the best AI Chatbot maker platform. Create a Chatbot for WhatsApp, Website, Facebook Messenger, Telegram, WordPress & Shopify with BotPenguin - 100% FREE! Our chatbot creator helps with lead generation, appointment booking, customer support, marketing automation, WhatsApp & Facebook Automation for businesses. AI-powered No-Code chatbot maker with live chat plugin & ChatGPT integration.
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