LiveChat is a real-time communication platform that enables businesses to engage with customers through an intuitive live chat tool, providing instant support and facilitating online sales conversions
botsify
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Are you sure about LiveChat & Botsify? Check out BotPenguin
Why settle for merely 'bot-si-fying' or just being 'alive'? Freeze the competition with BotPenguin, and glide effortlessly across customer satisfaction!
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What's the difference between LiveChat and Botsify?
Evaluating customer support platforms featuring chatbot capabilities.
Pricing
Botsify costs twice as much as LiveChat, but still can’t keep up with BotPenguin in features.
Number of Chatbots
Only 1 in Botsify, Multiple in LiveChat, Unlimited in BotPenguin.
Channels
Botsify doesn’t provide WhatsApp. LiveChat is Omnichannel like BotPenguin.
Voice-support
LiveChat leads against Botsify in Voice Support.
Detailed Features Comparison between Botsify and LiveChat
Get your glasses on; let’s dive into the fine print.
Botsify
Tawk.to
| Free Lifetime Plan |
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| Pricing |
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| Number of chatbots per account |
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| Multi platform Integration (Website, Whatsapp, FB Messenger, Telegram, Landing pages) |
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| No code Chatbot builder |
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| Ease to manage Bot Installation, and functionality. |
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| Easy to navigate UI with placeholders, help text and tutorials |
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| Add team members and provide them role based access |
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| Multi channel Live Chat support |
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| Human handover and real time user simulation with typing delays |
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| Voice support for Bot users |
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| Multilingual Capabilities |
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| Native integration with CRMs/Apps |
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| Smart Intuitive responses based on keywords |
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| User segments based on Tag/Attributes for campaigns and broadcasts |
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| Block specific IPs. URLs or Country Codes |
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| Schedule drip campaigns for customer onboarding journeys |
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| Schedule broadcasts message |
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| WhatsApp Automation to manage catalogues, orders and automated responses |
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| Data Analytics, bot-wise and based on leads/messages |
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| Customizable reports |
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| View and download customizable data of subscribers |
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| Free bot Designing support |
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| Omnichannel customer support via phone, email, chat, WhatsApp |
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| View conversation history of users |
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| Enterprise-grade Security, SSL encryption |
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| Affiliate programs and White label reseller plans |
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| Knowledge base with Help Center, FAQs, Tutorials |
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| Personalized on boarding of customers |
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| WhatsApp API |
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| Enterprise Integrations |
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| ChatGPT |
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What is LiveChat?
Proactive chat invitations, customizable chat widgets, chat routing and queues, canned responses, visitor monitoring, detailed chat reports and analytics, and integrations with CRM and marketing tools.
Alternatives to LiveChat are BotPenguin, Tawk.to, Intercom, Zendesk, LiveAgent, Drift, and Zoho Desk.
Pros: User-friendly interface, multiple chat support, real-time visitor tracking, responsive customer service, seamless integration with third-party applications, and robust reporting tools.
Cons: Limited customization of chat widgets, pricing can be costly for smaller businesses, occasional connection issues, and software occasionally lags during high traffic.
LiveChat has flatlined; it's time to breathe new life into your support with BotPenguin.
What is Botsify?
Botsify is a user-friendly chatbot platform designed to automate customer interactions, offering seamless integration with popular messaging channels for improved engagement and issue resolution.
AI-driven chatbot development, customizable conversational flows, user-optimized templates, automation of FAQs, integration with multiple platforms, detailed reporting and analytics, and human handoff capabilities.
Alternatives to Botsify are BotPenguin, Tars, MobileMonkey, ManyChat, Chatfuel, Tawk.to, and Intercom.
Pros: Easy-to-use conversational interface, multichannel support, platform integrations, no coding required for chatbot development, and cost-effective subscription plans.
Cons: Limited customization options, unsuitable for handling complex dialogues, occasional performance inconsistencies, and customer support could be more responsive.
Botsify seems forgettable once you try BotPenguin's interface, integrations, and pricing.
Better than both LiveChat and Botsify, BotPenguin
No need to 'ify' bots or stick to live chats; leap beyond with BotPenguin— More features, less hussle, at a fraction of the price!
Unified chat inbox with live chat for all platforms
Miss out on nothing, be where your customers are, and be there in time and style.
No coding required
5 minute learning curve is all you have to go through. Forget about complexity, adapt user friendly BotPenguin.
80+ Native Integrations
Never face compatibility issues, we are where you need us.
Chatbot for WhatsApp, Facebook, Instagram, Telegram and Websites
Our chatbots are available for all popular platforms, so you never miss a lead.
Marketing Automation
Marketing has evolved, now it’s hyper-personalised. Slide into DMs with our chatbots by using broadcast, segmentation, drip campaigns for all supported messaging channels
Multilingual and highly customizable
The world is a wonderful place, speak the tongue of your customers and customize the chatbot to match your brand.
Check out other comparisons
Take the best decision with BotPenguin
Intercom vs Tidio
Tidio can outsmart Intercom on chatbots, and Intercom plays on scale and range. BotPenguin does both.
Intercom vs Wati
Wati's got WhatsApp, Intercom's all channel uber cool. BotPenguin gives everything, including ChatGPT integrations.
Intercom vs ManyChat
Intercom is a customer messaging platform. ManyChats is Marketing Automation. BotPenguin is automation on steroids!
Frequently Asked Questions
What training and support resources are available for Botsify and LiveChat?
What training and support resources are available for Botsify and LiveChat?
Do Botsify and LiveChat support integration with custom programs?
Yes, both platforms support integrations with custom programs through APIs. It is recommended to check their developer documentation or contact customer support for specific integration questions.
Are Botsify and LiveChat suitable for businesses of all sizes?
Yes, Botsify and LiveChat cater to businesses of all sizes. They have scalable offerings that can be utilized depending on your business size and requirements.
What is the price comparison between Botsify and LiveChat?
Pricing is variable and depends on the specific features required. Both offer free versions with limited functionality and tiered paid plans for advanced features. Check each website for the most up-to-date pricing.
What's the process of transitioning from another chatbot service to either Botsify or LiveChat?
Transitioning involves exporting your data from your current service, setting up your bot on your chosen platform, and importing your data. Both Botsify and LiveChat offer support during this process.
What our Customers Say
Delivering value, earning trust. Hear good words about BotPenguin on these platforms.
G2
"Their ability to execute in a timely manner. If you want to start an AI Chatbot business then this is the place. - They have a great work environment, and know how important it is to be efficient."
- Gustav Louv
5-Star Rating
Capterra
"We are using BotPenguin for our Facebook bots, responding to Facebook messages automatically. Currently handling millions of messages on a monthly basis and really great product."
- Twana D.
4.6-Star Rating
Trustpilot
"Its Whatsapp Automation with API is really practical for sales & marketing objective. If it comes with analytics about campaign result it will be awesome."
- BD Michae
5-Star Rating
Good Firms
"Their timely communication is the reason for the great project management. Our descriptions are precisely translated into needs by BotPenguin, and they possess the necessary skill set to execute features in a timely manner."
- Yashi Amola
5-Star Rating
Crozdesk
"The team at BotPenguin contributed knowledge not just about using Generative AI but also about how these technologies may be customized to meet our needs in the asset and wealth management industry. It was amazing how well they could convert difficult technical ideas into workable, approachable solutions. Furthermore, the team at BotPenguin has shown a remarkable capacity for creative problem-solving, as demonstrated by their approach to challenging project specifications."
- Phil Johnson
5-Star Rating
