Are you sure about Drift & Botsify? Check out BotPenguin
Don't let your customer engagement 'Drift' away with inefficiency or become a toy 'Bot' story. Glide through customer service with BotPenguin - ours never swims in the wrong direction!
Don't let your customer engagement 'Drift' away with inefficiency or become a toy 'Bot' story. Glide through customer service with BotPenguin - ours never swims in the wrong direction!
Drift costs 6x more than already expensive Botsify. No way they’re getting away with such steep prices.
You get only 1 in Drift, 2 in Botsify, & Unlimited in BotPenguin.
No WhatsApp in both Drift and Botsify. BotPenguin is the true Omni-Channel platform.
Drift provides Voice Support for bot users, Botsify doesn’t.
Features | Botsify | Drift |
---|---|---|
Free Lifetime Plan | No, only free trial available | No, only free trial available |
Pricing | $490 per annum | $2500 per Month |
Number of chatbots per account | 2 Chatbots | One Chatbot |
Multi platform Integration (Website, Whatsapp, FB Messenger, Telegram, Landing pages) | Messenger, SMS, Website, Instagram, Telegram | Not available for WhatsApp, Facebook and Telegram |
No code Chatbot builder | ||
Ease to manage Bot Installation, and functionality. | ||
Easy to navigate UI with placeholders, help text and tutorials | Only Tutorials available | All Available |
Add team members and provide them role based access | ||
Multi channel Live Chat support | ||
Human handover and real time user simulation with typing delays | Human Handover available | Both Available |
Voice support for Bot users | ||
Multilingual Capabilities | ||
Native integration with CRMs/Apps | Yes, can be integration with all available CRMs and Apps | Yes, can be integration with all available CRMs and Apps |
Smart Intuitive responses based on keywords | Not available on Telegram | Not available on Facebook and Telegram |
User segments based on Tag/Attributes for campaigns and broadcasts | Feature not available | |
Block specific IPs. URLs or Country Codes | Can't manage country wise access | Can block IP nothing mentioned about specific URLs or country codes |
Schedule drip campaigns for customer onboarding journeys | Not available on Telegram | Not available for WhatsApp, Facebook and Telegram |
Schedule broadcasts message | No Whatsapp Chatbot | Not available for WhatsApp, Facebook and Telegram |
WhatsApp Automation to manage catalogues, orders and automated responses | Not Available | |
Data Analytics, bot-wise and based on leads/messages | Available and generate customized report | Available and generate customized report |
Customizable reports | Can generate daily, weekly, monthly and annually | Can generate daily, weekly, monthly and annually |
View and download customizable data of subscribers | Can view and download data | Can view and download data |
Free bot Designing support | ||
Omnichannel customer support via phone, email, chat, WhatsApp | Available on all channels | |
View conversation history of users | ||
Enterprise-grade Security, SSL encryption | ||
Affiliate programs and White label reseller plans | Personalized on boarding of partners | Personalized on boarding of partners |
Knowledge base with Help Center, FAQs, Tutorials | ||
Personalized on boarding of customers | ||
WhatsApp API | ||
Enterprise Integrations | ||
ChatGPT |
Disclaimer: Based on our research and information available on the website.
Miss out on nothing, be where your customers are, and be there in time and style.
5 minute learning curve is all you have to go through. Forget about complexity, adapt user friendly BotPenguin.
Never face compatibility issues, we are where you need us.
Our chatbots are available for all popular platforms, so you never miss a lead.
Marketing has evolved, now it’s hyper-personalised. Slide into DMs with our chatbots by using broadcast, segmentation, drip campaigns for all supported messaging channels
The world is a wonderful place, speak the tongue of your customers and customize the chatbot to match your brand.
Botsify supports integration across various platforms such as websites, Facebook Messenger, and WhatsApp. Drift operates on messaging platforms like Messenger, SMS, and Instagram but does not support WhatsApp.
Both Botsify and Drift offer free trials, enabling potential users to evaluate features and usability before committing to a subscription plan.
Yes, both platforms provide data analytics with customizable reports to track leads and messages, which helps understand chatbot performance and user interactions.
Botsify and Drift both offer omnichannel customer support; Drift provides additional voice support, which Botsify doesn't offer.
Both chatbot platforms allow native integrations with various CRM systems, enabling seamless data synchronization and customer management.