Don't let your customer engagement 'Drift' away with inefficiency or become a toy 'Bot' story. Glide through customer service with BotPenguin - ours never swims in the wrong direction!
Detailed head-to-head
Drift costs 6x more than already expensive Botsify. No way they’re getting away with such steep prices.
You get only 1 in Drift, 2 in Botsify, & Unlimited in BotPenguin.
No WhatsApp in both Drift and Botsify. BotPenguin is the true Omni-Channel platform.
Drift provides Voice Support for bot users, Botsify doesn’t.
| Features | Botsify | Drift |
|---|---|---|
| Free Lifetime Plan | No, only free trial available | No, only free trial available |
| Pricing | $490 per annum | $2500 per Month |
| Number of chatbots per account | 2 Chatbots | One Chatbot |
| Multi platform Integration (Website, Whatsapp, FB Messenger, Telegram, Landing pages) | Messenger, SMS, Website, Instagram, Telegram | Not available for WhatsApp, Facebook and Telegram |
| No code Chatbot builder |  | |
| Ease to manage Bot Installation, and functionality. | | |
| Easy to navigate UI with placeholders, help text and tutorials | Only Tutorials available | All Available |
| Add team members and provide them role based access | | |
| Multi channel Live Chat support | | |
| Human handover and real time user simulation with typing delays | Human Handover available | Both Available |
| Voice support for Bot users |  | |
| Multilingual Capabilities | | |
| Native integration with CRMs/Apps | Yes, can be integration with all available CRMs and Apps | Yes, can be integration with all available CRMs and Apps |
| Smart Intuitive responses based on keywords | Not available on Telegram | Not available on Facebook and Telegram |
| User segments based on Tag/Attributes for campaigns and broadcasts | | Feature not available |
| Block specific IPs. URLs or Country Codes | Can't manage country wise access | Can block IP nothing mentioned about specific URLs or country codes |
| Schedule drip campaigns for customer onboarding journeys | Not available on Telegram | Not available for WhatsApp, Facebook and Telegram |
| Schedule broadcasts message | No Whatsapp Chatbot | Not available for WhatsApp, Facebook and Telegram |
| WhatsApp Automation to manage catalogues, orders and automated responses | | Not Available |
| Data Analytics, bot-wise and based on leads/messages | Available and generate customized report | Available and generate customized report |
| Customizable reports | Can generate daily, weekly, monthly and annually | Can generate daily, weekly, monthly and annually |
| View and download customizable data of subscribers | Can view and download data | Can view and download data |
| Free bot Designing support | | |
| Omnichannel customer support via phone, email, chat, WhatsApp | | Available on all channels |
| View conversation history of users | | |
| Enterprise-grade Security, SSL encryption | | |
| Affiliate programs and White label reseller plans | Personalized on boarding of partners | Personalized on boarding of partners |
| Knowledge base with Help Center, FAQs, Tutorials | | |
| Personalized on boarding of customers | | |
| WhatsApp API | | |
| Enterprise Integrations | | |
| ChatGPT | | |
Disclaimer: Based on our research and information available on the website.
Drift is a user-friendly platform assisting businesses in interacting with their customers instantly across multiple digital channels.Drift's main features include an easy chatbot maker, AI-driven language understanding, meeting scheduling, easy pairing with CRM systems, and useful tracking and data tools.Similar tools like BotPenguin, LiveChat, and HubSpot offer the same services in chatbot building, live chat, and customer engagement across online channels.
Pros: Works well with different messaging platforms, gives AI-driven language understanding, helps schedule meetings, integrates easily with CRM tools, and has strong tracking and data analysis.Cons: Some challenges that users might face include the time spent learning, limited advanced options, costs-related doubts, and possible slower customer support.Drift went into a crazy tail-spin, Be it upstream or downstream, BotPenguin holds its ground.
Botsify is a platform enabling businesses to develop AI-based chatbots for websites, Facebook Messenger, WhatsApp, and other messaging channels.Key features include easy-to-use drag-and-drop chatbot creator, intelligent natural language comprehension, multi-language support, analytics capabilities, and streamlined integrations.Competitors to Botsify like Chatfuel, ManyChat, and MobileMonkey present equal capabilities in chatbot development and automation across an array of messaging platforms.
Pros: A flexible chatbot service catering to numerous messaging systems, complete with AI language understanding, an easy-to-use builder, support for several languages, and multiple integration possibilities.Cons: Potentially steep learning process, the paucity of sophisticated features, considerations around pricing structure, and potential delays in customer service. Botsify seems forgettable once you know of BotPenguin's interface, integrations and pricing.
Miss out on nothing, be where your customers are, and be there in time and style.
5 minute learning curve is all you have to go through. Forget about complexity, adapt user friendly BotPenguin.
Never face compatibility issues, we are where you need us.
Our chatbots are available for all popular platforms, so you never miss a lead.
Marketing has evolved, now it’s hyper-personalised. Slide into DMs with our chatbots by using broadcast, segmentation, drip campaigns for all supported messaging channels
The world is a wonderful place, speak the tongue of your customers and customize the chatbot to match your brand.
BotPenguin is the best AI Chatbot maker platform. Create a Chatbot for WhatsApp, Website, Facebook Messenger, Telegram, WordPress & Shopify with BotPenguin - 100% FREE! Our chatbot creator helps with lead generation, appointment booking, customer support, marketing automation, WhatsApp & Facebook Automation for businesses. AI-powered No-Code chatbot maker with live chat plugin & ChatGPT integration.
BotPenguin is the best AI Chatbot maker platform. Create a Chatbot for WhatsApp, Website, Facebook Messenger, Telegram, WordPress & Shopify with BotPenguin - 100% FREE! Our chatbot creator helps with lead generation, appointment booking, customer support, marketing automation, WhatsApp & Facebook Automation for businesses. AI-powered No-Code chatbot maker with live chat plugin & ChatGPT integration.
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