Did you know that over 70% of users prefer using chatbots for their businesses?
There has been substantial growth in the adoption of chatbot platforms over the last five years. People spend more time online browsing social media, websites, and apps.
With advances in technology and the widespread use of the internet, companies have expanded their online presence. They need to engage with their customers all around the clock by providing answers to their queries. No human can work like a chatbot.
More than 44% of US citizens prefer chatbot assistance to human assistance. After all, a chatbot is an AI-based application tool known for engaging with customers in natural processing language.
A chatbot connects via a business website or provides voice assistance. Businesses want an unbranded chatbot they can customize with their logo and use on their business site or app.
But finding a whitelabel chatbot solution provider can be challenging. Finding the right platform that fits your needs can be difficult. But don't worry! We did that job for you!.
Continue reading to find the top AI chatbot white label solution providers in the US.
What is a Whitelabel Chatbot?
Chatbots are tools used to convert users. They can interpret natural language and deliver immediate, context-specific replies based on the information provided.
Said, you ask a chatbot a question, and it responds honestly and helpfully.
Whitelabel chatbots are unbranded and can be purchased from a firm like yours, with your logo and usage on your website or in your app.
With a whitelabel AI chatbot, you have total control over the UI and design of your Chatbot.
You may quickly tweak the Chatbot to your client's needs and resell it without writing a single line of code if you're a freelance developer or a software business.
It saves you time and money and ensures that your consumers are satisfied.
Why Use a Whitelabel AI Chatbot Solution?
Creating a bespoke chatbot from the start is difficult and time-consuming. Significant research, coding, quality testing, prototyping, and related activities are required.
If you don't have any experience with machine learning or natural language processing, forget it!
Whitelabel solutions are pre-packaged and inexpensive. You can quickly resell them to your customers, and they can benefit immediately. Furthermore, the money you invest in a Whitelabel chatbot is recovered by paying your clients a profit.
You can also configure them to complement your company's identity, whether from your customers or designers.
Essentially, Whitelabel solutions allow you to personalize the Chatbot however you wish. You can readily build, brand, and execute it to fit any business chatbot demands, whether for your company or your customers.
The following are some of the significant advantages of employing a white-label solution:
- You may personalize a Whitelabel solution at any time, with no advertising from service providers. It may be customized to match the client's brand.
- Whitelabel solution suppliers often offer multiple subscription packages across service tiers to better meet your customers' needs.
- The providers will provide ongoing assistance throughout your subscription, from setup to any software integration or configuration challenges.
Why Invest in a Whitelabel AI Chatbot?
Reduces Customer Support Cost
Customer service consumes a significant portion of your budget, regardless of your company's size.
Outsourcing your customer care to a whitelabel chatbot can significantly reduce costs. They often come at a low price and offer options for businesses of various types and sizes.
When you compare this to a fully working customer care staff with many people, you'll see how much money you're saving on employee salaries and operations.
You can easily combine chatbots with human customer service representatives. The Chatbot can handle general questions, while the agent will handle more complicated ones.
Even then, you'll save a lot of money on customer service.
Increase your Customer Service Quality
Call and chat queues can become long and irritating when consumer inquiries rise. It may seriously harm your company's reputation because customers refuse to do business with you.
Chatbots have the potential to eradicate this issue. Chatbots are always ready to provide a quick response to customer inquiries, no matter what time of day it is when they visit your website or call customer care.
Chatbots use natural language processing technology (NLP) to learn from such conversations and conduct fundamental interactions with your clients when they try to contact your company.
Chatbots may provide customer service around the clock, allowing consumers to engage with your company at any time. Chatbots can elevate your customer service by eliminating wait times and delivering rapid responses, leading to higher customer satisfaction.
Multi-Channel Communication
Traditional customer service teams struggle to manage multi-channel interactions with customers.
You'll consider maintaining separate customer care teams for social media, your website, phone calls, and email, among other channels. However, this will increase your costs and workload.
In these situations, Chatbot Solutions are a great answer. Facebook Auto Reply Bot and live chat solutions can automatically respond to comments and private messages on your company page on Facebook.
Live chat solutions can automate customer service on your website.
Reduce Workload
You can free up resources by automating customer service with chatbots. It means fewer agents are involved in customer support.
You can better manage your employees, boost productivity, and enhance your workplace culture and environment.
Best Whitelabel AI Chatbot Platforms
There are many whitelabel AI chatbot platforms, but it's confusing to choose the right one. Here is a list of the five best whitelabel chat bot builders.
BotPenguin
BotPenguin is a chatbot creator and one of the best chatbot solution providers, prioritizing the user experience in bot creation.
BotPenguin is one of the best chatbot builders we've tried, from the clean look of its drag-and-drop editor to the incredibly affordable price of its subscription plan.
You can use it on various media, including Facebook Messenger, Instagram, email, and SMS. It includes multiple themes to get you started.
BotPenguin makes it easy to create chatbots. Start with templates and modify from there, using BotPenguin's extensive set of triggers and actions.
You may also add conditionals, trigger other flows you've created, and more, depending on how intricate you want your Chatbot to be.
With non-rigid diagrams and buttons for copying and removing elements on hover, the BotPenguin interface makes developing, understanding, and modifying your app's flow a breeze.
Their free plan is an excellent place to start because it offers many features that most other chatbot builders.
Whitelabel AI chatbot benefits include audience segmentation, growth tools, limitless chatbot flows, and 1,000 contacts.
On this list, it's the best free Chatbot you'll find. Upgrade to the Pro version for only $4/month to access additional channels, analytics, and integrations.
Suggested Reading:
Discover Opportunities with Whitelabel Chatbot Partnerships
IntelliTicks
With its AI-powered chatbots that include a human fallback option, IntelliTicks is rapidly carving itself a niche. IntelliTicks Chatbots may be a useful AI conversational tool for automating client involvement through tailored conversations.
Without human assistance, it will answer common and basic client questions. A chatbot powered by natural language processing can interpret and respond to client queries in natural language.
If the Chatbot cannot resolve the customer's inquiry, the interaction is routed to a human agent. It includes Facebook Messenger bots you can build without coding.
The mobile app allows business owners to connect with clients while on the go. Using IntelliTicks Mobile as a white-label chatbot, check for new leads/conversations and take over the conversation at any time.
Engati
Engati is a Chatbot solution that allows you to create, manage, integrate, train, analyze, and publish your customized Chatbot in minutes.
With an emphasis on client involvement, it now supports eight major messaging systems, including Messenger, Kik, Telegram, Line, Viber, Skype, Slack, and Webchat.
Engati allows you to create chatbots through a process with no programming knowledge. It is a multilingual chatbot & supports over 20 languages.
Tidio
Tidio chatbots are popular across websites, email, and Facebook Messenger.
Zendesk, Wix, and a JavaScript API for bespoke integrations are among the more than 17 connections available. Tidio's drag-and-drop builder is easy to use.
It includes over 30 templates to get you started, including abandoned-cart recovery, customer feedback surveys, and more.
Like most drag-and-drop editors, this chatbot builder uses nodes. Each node addresses the consumer and provides a menu of possible replies.
For example, the bot we created prompts users to view an exclusive offer.
If the user clicks "Yes," the bot will ask for their email address or phone number. Depending on the user's option, a new flow begins, collecting the user as a lead and validating their contact information.
Tidio's most attractive feature is that you can build unlimited chatbots with its $18/month subscription plan.
Even with premium subscriptions, most other chatbot generators limit the number of bots you can create. Tidio is the ideal solution if you need to build many chatbots.
SendPulse
SendPulse is a Chatbot solution that integrates with more than 16 platforms, including JotForm, Slack, and Zapier. Their payment integrations, on the other hand, are the most outstanding.
You can set up your Chatbot to receive payments from clients using PayPal, Money, Fondy, and Kassa with SendPulse (coming soon).
It is a highly beneficial feature for sales because customers are more likely to complete a purchase when they can do so quickly and without leaving the current page. You should not overlook this feature if you use your chatbot on a retail site.
Please select your preferred payment method in account settings and link it via webhooks to establish a payment connection. It's then only a matter of adding Payment as an action to a user's trigger.
We utilized the terms "buy" and "purchase" to initiate the payment action in our test.
SendPulse now has bots for Facebook Messenger, Telegram, and WhatsApp. However, note that they all operate independently and are not linked. SendPulse's free plan allows you to build three separate bots, allowing you to use all of their channels without investing any money.
Conclusion
Chatbots are known for their quick, advanced customer service capabilities. No matter how good the chatbot company is, you must choose the one that fits your needs and goals.
The platform you choose must be easy to use and set up with basic features. All five platforms, although being the best, have their pros and cons.
Among these, BotPenguin's whitelabel chat bot solution and Tidio are multichannel, multilingual chatbots that offer a white-label option in the US.
If you are unsure which chatbot provider to use, select one from the list above and try their free trial.
Frequently Asked Questions (FAQs)
What are the top whitelabel AI chatbot providers in the US?
The top 5 companies include BotPenguin, Engati, Tidio, SendPulse, and IntelliTicks, offering customizable, user-friendly whitelabel chat bot solutions.
How do White Label Chat bot Solutions providers help businesses in the US?
These providers offer customizable, AI-driven chatbot solutions that businesses can rebrand and resell to their clients, helping them enhance customer engagement and streamline operations.
Are Whitelabel AI Chatbot Solutions from US companies suitable for international businesses?
Yes, many US-based chatbot providers offer multilingual support and serve businesses worldwide, making their solutions suitable for international clients.
What features can I expect from US-based White Label Chat bot Solution providers?
Features typically include AI-powered natural language processing, automation, analytics, customizable templates, and seamless integration with popular business tools and platforms.
Can US-based whitelabel chat bot providers customize solutions for specific industries and clients?
Yes, these providers offer customizable solutions tailored to meet the unique needs of various industries and clients, ensuring a personalized user experience.
