We've all sent reminders, hoping they'll actually be noticed. With WhatsApp boasting an impressive 98% open rate (Business of Apps), it’s no surprise it's a go-to channel for communication. But to ensure your message stands out among the sea of notifications, timing, tone, and content must be on point.
Whether it’s for a meeting, a deadline, or an event, your WhatsApp reminder should strike the perfect balance: clear, actionable, and engaging without feeling intrusive.
In this article, we’ll show you how to craft WhatsApp reminders that grab attention, encourage action, and make a lasting impact. Mastering this skill will help you cut through the noise and communicate with purpose.
What are WhatsApp Reminder Messages?
WhatsApp reminder messages are short and direct notes sent to help someone remember an important task or event.
They’re perfect for staying on top of things, ensuring timely responses, and avoiding missed opportunities. For example, an insurance agent might send a reminder WhatsApp message to the insured about the installment payment.
These whatsapp reminder message are also widely used for invitations, such as sending a reminder message for the invitation to confirm attendance or share event updates.
With the right timing and tone, reminder WhatsApp messages can significantly improve communication efficiency, keeping everyone on the same page.
How Can WhatsApp Reminder Messages Help Businesses?
Have you ever noticed how easy it is for customers to forget appointments, special offers, or event details?
A WhatsApp reminder message can change that. These messages are fast, personal, and achieve better engagement than other methods due to their high open rates and real-time delivery.
Let’s explore how reminder WhatsApp messages can help businesses:
Improves Customer Retention and Sales
Sending a reminder WhatsApp message about a product or service can bring back repeat customers.
For instance, a coffee shop could send an invitation reminder message for a loyalty program, encouraging customers to return and make purchases, boosting sales over time.
Reduces Missed Appointments or Cancellations
Missed appointments cost businesses money and time. By sending a reminder message a day before, salons, medical offices, or trainers can reduce no-shows and cancellations.
A quick WhatsApp reminder message ensures customers have the chance to reschedule, keeping your calendar full.
High Open Rates
With WhatsApp’s open rates exceeding 90%, customers are more likely to read a reminder message for invitations or bookings compared to traditional emails.
This ensures your message stands out and grabs attention.
Real-Time Delivery
WhatsApp delivers messages instantly, making it perfect for time-sensitive updates.
Whether it’s a last-minute change to a meeting or an event reminder, a whatsapp reminder message ensures your customers are informed right away.
Personal Touch
WhatsApp allows businesses to create personalized communication.
For example, sending a reminder message for an invitation with the customer’s name and specific details feels more direct and friendly, increasing engagement and loyalty.
Better Than Traditional Methods
Traditional communication methods, like phone calls or emails, can be time-consuming or easily ignored.
WhatsApp is quick, direct, and effective, making it an excellent tool for businesses to streamline communication through WhatsApp reminder messages and automation.
By incorporating WhatsApp reminder messages into your business strategy, businesses can enhance customer engagement, streamline operations, and ensure your message gets noticed every time.
How to Send Reminder in WhatsApp
Let’s be honest keeping up with reminders manually is a nightmare. If you’re still copying and pasting the same message over and over again, you’re burning time on something that should have been automated ages ago.
Think about it. Every time you send a whatsapp reminder message manually, you’re either pulling up a contact, typing (or pasting) the message, double-checking details, and then hitting send. Now multiply that by 50, 100, or even 1,000 customers. It’s exhausting, prone to mistakes, and impossible to scale.
That’s where automation steps in to save the day. Instead of handling reminders one by one, businesses can use WhatsApp API to send scheduled, personalized messages automatically.
With over 2.7 billion active users, WhatsApp is the perfect platform to reach customers, and the API allows businesses to send messages efficiently, at scale, without the risk of human error. You can set up appointment confirmations, payment reminders, or event notifications, all without lifting a finger.
The problem?
Setting up WhatsApp API isn’t as simple as it sounds. It requires technical know-how, coding, and integration with your existing systems, making it difficult for businesses without a development team.
That’s where BotPenguin makes things easy. Instead of struggling with API integration, businesses can use BotPenguin’s intuitive platform to automate WhatsApp reminders in just a few clicks. There’s no coding, no complex setup. A straightforward way to schedule and send reminders effortlessly.
How to Send WhatsApp Reminders with BotPenguin
Easily send automated WhatsApp reminders using BotPenguin. Follow these steps to connect your account, create messages, and schedule reminders without any manual effort.
Step 1
Sign Up & Log In
Create a free BotPenguin account and log in. This grants access to all automation tools required for scheduling and managing reminders.
Step 2
Connect Your WhatsApp Business Account
Integrate your WhatsApp Business account via the WhatsApp Business API. This allows you to send automated reminders directly from your business's WhatsApp number.
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Step 3
Upload & Manage Contacts
Import your contact list by uploading a CSV file, ensuring all customer data is centralized for easy access. You can organize and segment contacts based on different criteria for targeted messaging.
Step 4
Create & Customize Reminder Messages
Craft personalized messages based on the type of reminder—appointments, payments, or events. Personalization improves engagement, so consider adding:
- Customer’s name
- Appointment/payment details
- Actionable links (confirm, reschedule, or pay now)
For instance, a WhatsApp reminder message could be:
"Hello [Customer Name], just a reminder of your appointment at [Clinic Name] on [Date] at [Time]. Reply to reschedule or call us at [Phone Number]."
BotPenguin also provides pre-built templates, saving time while maintaining a professional touch.
Step 5
Set a Schedule or Triggers
Define when and how reminders should be sent:
- One-time reminders – Fixed schedules, e.g., 24 hours before an appointment or 1 hour before a due payment.
- Recurring reminders – For ongoing commitments like monthly payments or weekly checkups.
- Event-based triggers – Sent based on customer actions, such as cart abandonment, payment failures, or service renewals.
Step 6
Launch & Automate
Once your reminders are set up, activate the automation. BotPenguin will ensure messages are sent at the scheduled times, handling follow-ups without any manual effort.
To simplify the process even more, BotPenguin provides pre-made templates for different use cases like appointments, deliveries, promotions, and more. Businesses don’t have to start from scratch. They can choose a template, personalize the message, and schedule it in seconds.
Instead of constantly managing reminders, businesses get a system that works in the background. Customers stay informed, appointments stay booked, and sales don’t slip through the cracks.
Types of Reminder Messages You Can Send on WhatsApp
WhatsApp reminder messages have become a game-changer for businesses.
Whether you're sending appointment reminders or event updates, the convenience and high open rates of WhatsApp make it one of the best platforms for staying connected with your customers.
Here are different types of reminder messages you can send using WhatsApp and how they benefit businesses.
1. Appointment Reminders
Appointment reminders are crucial for businesses that rely on customer bookings. They help ensure that clients show up on time, reducing no-shows and improving efficiency.
Message Template:
“Hi [Customer Name], just a friendly reminder about your [Service Type] appointment tomorrow at [Time]. Looking forward to seeing you!”
Benefit for Business:
If you run a clinic, sending WhatsApp reminder messages the day before the appointment can drastically cut down on no-shows.
It also helps customers keep track of their schedules, leading to better client retention and smoother operations.
Tip: Personalize the reminder message with the customer’s name and the specific service they’ve booked. This makes it feel more personal and shows that you care.
2. Webinar Reminder Messages
Hosting a webinar? A simple reminder WhatsApp message can ensure your attendees don’t forget the date and time, boosting your webinar’s attendance.
Message Template:
“Hi [Name], don’t forget to join us for [Webinar Title] on [Date] at [Time]. Here’s the link to register: [Link]”
Benefit for Business:
For businesses offering training or online learning, sending invitation reminder messages for webinars ensures higher participation.
This is especially helpful when you’re providing valuable content that could turn attendees into long-term customers.
Tip: Send a WhatsApp reminder message a day before and another an hour before the webinar starts. This keeps your audience excited and engaged.
3. Payment Reminders
Payment reminders are essential for ensuring that customers pay on time, reducing the chances of late fees or cancellations.
Message Template:
“Hi [Customer Name], a quick reminder that your payment for [Service/Product] is due on [Due Date]. Please process your payment at your earliest convenience.”
Benefit for Business:
For small businesses, freelancers, or subscription-based services, automated payment reminders ensure consistent cash flow and avoid awkward late-payment conversations.
Tip: Be polite but clear about the due date. A gentle nudge can encourage timely payments without coming across as pushy.
4. Event Updates
When hosting an event, you want to keep your guests informed and excited. WhatsApp reminder messages can keep people in the loop, ensuring that they don’t forget key details.
Message Template:
“Hey [Name], a reminder that our [Event Name] is coming up on [Date] at [Time]. Can’t wait to see you there!”
Benefit for Business:
For businesses hosting events like conferences, sales, or workshops, sending reminder invitation messages ensures your audience is ready and looking forward to it. This can improve your attendance and event success.
Tip: Send an initial reminder a week before and another a day before the event. A reminder on the day of the event can also help boost last-minute attendance.
5. Abandoned Cart Reminders
E-commerce businesses often lose sales when customers abandon their carts. A timely WhatsApp reminder message can help recover those abandoned purchases.
Message Template:
“Hi [Customer Name], you left something in your cart! Your [Product Name] is still waiting for you. Complete your purchase here: [Link]”
Benefit for Business:
For online stores, abandoned cart reminders can recover up to 30% of lost sales. It nudges customers back to their cart and increases the likelihood they’ll finalize their purchase.
Tip: Send a reminder within an hour of abandonment and another 24 hours later. Keep it brief and emphasize the urgency of the limited availability.
6. Subscription Renewals
Subscription-based businesses rely on renewals to maintain a steady revenue stream. Reminding customers about their subscription’s renewal date ensures they don’t miss out on services they enjoy.
Message Template:
“Hi [Customer Name], your subscription for [Service/Product] is due for renewal on [Date]. Renew now to continue enjoying our services: [Link]”
Benefit for Business:
For SaaS providers or membership businesses, sending reminder messages for renewals prevents disruptions in service and keeps customers happy.
Tip: Send renewal reminders at least a week before the expiration date. Offering an easy renewal link in the message makes the process hassle-free.
7. Follow-Up Messages
After a meeting, purchase, or service, sending a follow-up message shows that you care about the customer’s experience and can help strengthen the relationship.
Message Template:
“Hi [Customer Name], thank you for choosing [Business Name]. We hope you had a great experience with us. Please let us know if you have any feedback or need further assistance.”
Benefit for Business:
Follow-up messages are great for increasing customer satisfaction and gathering valuable feedback. Whether you’re in the service industry or retail, following up can also lead to repeat business and referrals.
Tip: Keep it simple and polite. If asking for feedback, provide a link to a survey or review platform to make it easy for the customer.
8. Reminder Message for Invitation
Invitations can be easily forgotten. A reminder message for invitation ensures your guests know when and where the event is, making sure they don’t miss out.
Message Template:
“Hi [Name], just a reminder that you're invited to our [Event Name] on [Date] at [Time]. We look forward to seeing you!”
Benefit for Business:
This is ideal for events such as product launches, VIP gatherings, or customer appreciation events. It helps improve attendance and shows your guests they’re valued.
Tip: Send a reminder a few days before, and another a few hours before the event. The closer to the event, the more likely people are to attend.
From appointment reminders to invitation reminder messages, each message is a touchpoint that builds trust and loyalty. By automating your reminders, you save time and effort while ensuring that your customers stay informed and engaged.
Ready to start sending WhatsApp reminders like a pro? Let BotPenguin handle your automation needs, so you can focus on growing your business and keeping your customers happy!
Best Practices for Sending WhatsApp Reminder Messages
Sending WhatsApp reminder messages effectively is key to keeping your customers engaged and informed. Here’s how you can do it in 2025 without coming off as pushy or intrusive.
Keep It Personal and Relevant
Personalization makes a huge difference. People appreciate being addressed by name, and reminders tailored to their specific needs feel much more engaging.
Example: “Hi [Customer Name], don’t forget your dental appointment tomorrow at [Time]. We look forward to seeing you!”
A WhatsApp reminder message for invitation to an exclusive event that includes the guest’s name and RSVP details can create a stronger connection and improve attendance.
Timing is Everything
Send your WhatsApp reminder messages at the right time. Too early, and you risk being forgotten; too late, and it might be too late to take action.
Example: “Reminder: Your yoga class starts in 2 hours. See you at [Time]!”
Sending timely reminder messages for last-minute updates or events helps customers stay informed and ensures they don’t miss important deadlines.
Use Clear, Direct Language
Keep your reminder messages simple and straight to the point. Over-complicating things can confuse or frustrate your audience. Make sure your call to action is crystal clear.
Example: “Your subscription renews tomorrow. Tap here to confirm: [Link]”
For an invitation WhatsApp reminder message, including details like the time, location, and RSVP link ensures everything is clear and accessible to the recipient.
Don’t Overdo It
While reminders are important, bombarding your customers with too many reminder WhatsApp messages can feel overwhelming. Stick to the essentials and don’t send multiple messages unless absolutely necessary.
Example: Sending a reminder a day before, and a gentle nudge on the day of the event, works well without feeling spammy.
Balancing helpfulness with frequency ensures that customers stay engaged without feeling pressured.
By following these best practices, you’ll be able to send WhatsApp reminder messages that are not only effective but also appreciated by your customers. Keep your reminder messages personal, timely, and clear to improve engagement and retention.
This approach works for everything from invitation reminder messages for events to appointment updates and subscription renewals. With thoughtful messaging, your customers will value the effort you put into keeping them informed and connected.
Start Sending WhatsApp Reminders For FREE!
A well-timed WhatsApp reminder keeps customers informed about appointments, payments, and events without the hassle of constant monitoring. Manual follow-ups are unreliable, but automation ensures every message is sent on time, every time.
BotPenguin makes this process seamless. Schedule reminders, personalize messages, and use ready-made templates to automate communication without lifting a finger.
No missed appointments, no forgotten payments just a smooth, efficient way to stay connected.
Why Choose BotPenguin?
✅ Automated Scheduling – Set reminders once, and they’re sent automatically—no manual work required.
💬 Personalized Messaging – Add customer names, dates, and offers for a more engaging experience.
📊 Real-Time Tracking – Monitor message delivery and responses for smarter follow-ups.
🚀 Scalable – Whether sending 10 or 10,000 reminders, BotPenguin grows with your business.
🛠 No Technical Setup – A simple, user-friendly platform—no coding needed.
Don’t let missed reminders cost you business. Start automating your WhatsApp reminders with BotPenguin for free today!
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Frequently Asked Questions (FAQs)
Can I schedule WhatsApp reminder messages in advance?
Scheduling WhatsApp reminder message in advance helps automate your reminders and ensures timely delivery. Many third-party tools, such as BotPenguin, offer this feature, allowing you to set up your reminders and let the system handle the timing.
How can I create a personalized WhatsApp reminder message?
Personalizing a WhatsApp reminder message is easy! You can include the customer’s name, relevant details like time and location, and a friendly tone. Tools like BotPenguin offer pre-designed templates that you can quickly customize for your needs.
Can I send a WhatsApp reminder message to multiple people at once?
Yes, WhatsApp allows you to send messages to multiple contacts simultaneously. With automation tools like BotPenguin, you can create bulk reminder messages for events, appointments, or even special promotions, all personalized for each recipient.
What’s the best time to send reminder messages on WhatsApp?
The best time to send reminder messages depends on your audience and the type of reminder. For appointments, sending reminders 24-48 hours in advance is ideal. For events, a reminder a few days before and then a final reminder the day of works well.
How can I track if someone has seen my WhatsApp reminder message?
WhatsApp has a built-in feature that lets you know if a message has been delivered and seen. Two blue ticks indicate that the recipient has read your message. With tools like BotPenguin, you can track engagement and follow-up when needed.
