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Updated on
Jul 10, 20247 min read

Best Alternatives to pipeline CRM

Updated onJul 10, 20247 min read
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    Table of Contents

  • What is Pipeline CRM?
  • Why explore Pipeline CRM Alternatives?
  • arrow
  • The 5 Best Pipeline CRM Alternatives & Competitors in 2023.
  • Conclusion
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Do you want an ideal CRM software or chatbot to fulfill all your needs? Though currently, you can find several options, the most challenging part is to select one of them. Let's clarify that a single chatbot software can't be perfect. Every single CRM or chatbot software has its uniqueness. You just need to identify what you desire from CRM software and align it with your goals the best. One of these solutions is Pipeline CRM.

Pipeline CRM helps to achieve deals much faster by communicating better. Some valued customers said their sales went up to 30 percent with the same amount of people and resources. It offers seamless integration and intuitive tools. 

But, despite all these, you will be mistaken if you think Pipeline CRM is the best solution. Like any other product, it has flaws too. 

So just to make your work a little easier, we have made a list of alternatives to Pipeline CRM. From this, you can quickly glimpse a product and see if it has the potential to match your needs.

What is Pipeline CRM?

Pipeline CRM is software to track all customers within your sales pipeline. It is a platform that allows smooth setup and offers consistent integration and automatic tools. They provide you with most facilities that need to generate sales. CRM stands for Customer Relationship Management and works digitally through software stored on a PC or any website. 72℅ of CRM users prefer ease of use over functionality. 

Pipeline CRM features:

  1. Developer API
  2. Activity Tracking
  3. CRM analytics
  4. Marketing automation
  5. Email Integration
  6. Access Controls
  7. Lead qualification
  8. Performance matrix
  9. Pipeline management 
  10. Real-time updates 
  11. Reminders source tracking
  12. Workflow management
  13. Mobile Access
  14. Live chat
  15. Lead distribution. 


  1. 14-day free trial, no credit card required.
  2. Start: $25 per user, per month (billed annually)
  3. Develop: $33 per user, per month (billed annually)
  4. Enterprise: $49 per user, per month (billed annually)
  5. Custom plans are there for big businesses. 


  1. Zapier
  2. Freshdesk
  3. Constant Contact
  4. Userlike
  5. Microsoft Outlook
  6. Robly etc. 

Why explore Pipeline CRM Alternatives?

Here are some cons that urge the customer to look for Pipeline CRM alternatives:

  1. Pipeline CRM can input videos more rather than writing notes. 
  2. Pipeline CRM doesn't add video recording or add sections. 
  3. Pipeline CRM should have access to meetings or follow-up reminders over mobile. 
  4. Pipeline CRM should have campaign planning. 
  5. Pipeline CRM doesn't provide the ability to link multiple email addresses to a single account. 
  6. The Pipeline should filter the important deals out of all. 
  7. Pricing is a bit limited and can't be affordable for all customers. It is more expensive than other alternatives. 
  8. Pipeline CRM offers limited integrations, and they often prove to be unreliable.

The 5 Best Pipeline CRM Alternatives & Competitors in 2023.

Here are some top best alternatives which are equally great products with ample features:


Pipedrive is a service company based on cloud software. Pipedrive was founded on June 21, 2010, by Timo Rein, Urmas Purdue, Ragnar Sass, Martin Tajur, and Martin Henk. It inherits the ability to assist with marketing and the entire sales process. 

Critical features of Pipedrive:

  1. Application integration
  2. CRM Integration
  3. Email Templates
  4. Sales Forecasting
  5. Sales Tracking
  6. Email Integration
  7. Online Activation
  8. Activity Tracking
  9. Lead Scoring
  10. Lead Capture



  1. Organize yourself and put up an effortless sales process. 
  2. US$9.90
  3. Per-user per month billed annually


  1. Scale quickly using easy-to-use email and automation
  2. US$19.90
  3. Per-user per month billed annually
  4. You can try it for free


  1. It helps to boost performance and revenue.
  2. The plan starts at US$39.90 annually for a single user.


  1. Customize without limits and access unrivaled support
  2. US$59.90
  3. Per-user per month billed annually


Nutshell is a mobile customer relationship management that provides automated email marketing services. Nutshell is easy to set up and integrate with asana, CallHippo, Checkfront, dropbox, Facebook, etc. Nutshell offers multiple ways for sales reps to view, manage, and prioritize their leads.

Key Features:

  1. Account-Based Marketing.
  2. Content Marketing.
  3. Conversion Rate Optimization.
  4. Customer Data Platform (CDP)
  5. Demand Generation.
  6. Digital Analytics.
  7. Email Marketing.
  8. Event Management.
  9. Customized models. 
  10. Boundless Conference. 


14-day free trial, no credit card required.

Nutshell Sales

  1. Starter: $20 per month or $27 per month
  2. Pro: $42 per month(billed annually) or $49 per month(billed monthly).

Nutshell Marketing

  1.  Send 150 messages/month for free
  2.  Paid subscriptions start at just $5/month


HubSpot is a sales and marketing platform that helps companies to generate leads. It is a Customer relationship management tool that manages the sales process and controls the pipeline. HubSpot is notably easy to access. Its design helps people who lack technical knowledge. HubSpot has 135,000+ clients in over 120 countries.

Key Features:

  1. Free CRM 
  2. Landing Pages 
  3. List Segmentation 
  4. Workflows
  5. Email templates
  6. Paid Ad Tracking
  7. Social Media Integration 
  8. Management
  9. Dashboards
  10. Analytics


Marketing Hub

  1. Starter: 1,000 marketing contacts included with the subscription; $50/month per 1,000 additional marketing contacts.
  2. Professional: 2,000 marketing contacts included with the subscription; $250/month per 5,000 additional contacts.
  3. Enterprise: 10,000 contacts per month with a subscription. In the additional case $100 per month. 

Sales Hub:

  1. Starter:$50 per month. (2 users included. $25 per month per additional user). 
  2. Professional:$500 per month(5 users included. $100 per additional user. 
  3. Enterprise:$1200 per month (10 users included. $120 per additional user. 

Service Hub:

  1. Starter: $50 per month. (2 users included. $25 per month per additional user).
  2. Professional:$400 per month(5 users included. $80 per additional user. 
  3. Enterprise:$1200 per month (10 users included. $120 per additional user.


Salesforce is a cloud-based company software designed to help businesses find more prospects. Salesforce focused on sales, customer service, marketing automation, analytics, and application development. Salesforce revenue has had a CAGR of 51.22% over the last two decades. 

Key Features:

  1. Salesforce Casting
  2. Salesforce engine
  3. Sales collaboration 
  4. Marketing and sales lead
  5. Contact management
  6. Analytics
  7. Develop and deploy innovative apps
  8. Communities for sale
  9. Opportunities and quotes
  10. Lead management
  11. Territory management
  12. Partnership management
  13. Reports and dashboards. 


  1. Salesforce Sales Cloud Costs – starts from $25 per month
  2. Salesforce Service Cloud Costs – starts from $25 per month
  3. Salesforce Cloud Costs– start from $400 per month
  4. Salesforce Commerce Cloud Costs – price available on request
  5. Salesforce Pardot Pricing – from $1,250 per month
  6. Salesforce Pricing – starts from $100 per month. 

Zoho Corporation:

Zoho Corporation is a web-based multinational technological company. Zoho Corporation is a company that looks after people entirely. Its customers, employees, partners, and the whole ecological community. Zoho corporation integrates with Office 365, G Suite, LinkedIn, Skype, Zapier, SurveyMonkey, PayPal, Zoom, Twilio, Shopify, Slack, Trello, Mailchimp, and Dropbox. 

Key Features:

  1. SalesForce Automation.
  2. Canvas Design Studio.
  3. Process Management.
  4. Journey Orchestration.
  5. Omnichannel.
  6. Analytics.
  7. Sales Enablement.
  8. Performance Management
  9. Email
  10. Telephony
  11. Customer portals
  12. Social


  1. Free edition for entrepreneurs - Forever free for up to 3 Users.
  2. Standard Edition for Small Businesses - $14/user/month (billed annually).
  3. Professional Edition -$23/user/month (billed annually).
  4. Enterprise Edition -$40/user/month (billed annually).
  5. Ultimate Edition - $52/user/month (billed annually).


Now you are aware of most of the alternatives in the market. At present, what to choose is a rather tricky question. Confused right? The best thing would be to go through the features and pricing and pick the one that will match your needs. 

Pipeline CRM is excellent for many businesses, but it has its shortcomings or cons, proving to be a substandard choice for some companies. 

Every CRM software is different in a way and possesses its qualities. You can check out BotPenguin if you want solutions with minimal pricing. If chatbots and automation are your priority, BotPenguin can be the ideal solution.

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Table of Contents

  • What is Pipeline CRM?
  • Why explore Pipeline CRM Alternatives?
  • arrow
  • The 5 Best Pipeline CRM Alternatives & Competitors in 2023.
  • Conclusion