BotPenguin is many things, but for you, it is the MobileMonkey alternative. Launch web & social AI chatbots, automate sales, access 60+ direct integrations, & enable omnichannel live chat.
Detailed head-to-head
BotPenguin offers a pricing plan of $50 per annum, while MobileMonkey (Customers.ai) charges $199 per month.
BotPenguin allows unlimited chatbots per account, whereas Mobile Monkey supports multiple chatbots.
BotPenguin provides omnichannel access for platforms such as Website, WhatsApp, FB Messenger, Telegram, and Landing Pages, while MobileMonkey does not support WhatsApp and Telegram.
BotPenguin offers voice support for bot users with Twilio integration, whereas MobileMonkey does not specify voice support.
Based on the features and pricing comparison, BotPenguin emerges as the best MobileMonkey alternative.
| Features | BotPenguin | Customers.ai |
|---|---|---|
| Free Lifetime Plan | Free forever with 2000 monthly messages | Free but limited to 50 contacts only |
| Pricing | $50 per annum | $199 per month |
| Number of chatbots per account | Unlimited | Multiple Chatbots |
| Multi Platform Integration (Website, Whatsapp, FB Messenger, Telegram, Landing pages) | Available for all platforms | Not available for WhatsApp & Telegram |
| No code Chatbot builder |  | |
| Visual Flow Builder | |  |
| E-Commerce Integrations (Shopify, WooCommerce, Payments) | | |
| Ease to manage Bot Installation, and functionality. | | |
| Easy to navigate UI with placeholders, help text and tutorials | | |
| Add team members and provide them role based access | | |
| Multi channel Live Chat support | | |
| Human handover and real time user simulation with typing delays | Both Available | Both Available |
| Voice support for Bot users | | |
| Multilingual Capabilities | | |
| No-Code Integration with all available and custom CRMs/Apps | Yes, can be integration with all available CRMs and Apps | Yes, can be integration with all available CRMs and Apps |
| Smart Intuitive responses based on keywords | Available for all social media channels like Facebook, WhatsApp and Telegram | Not available on Wh.atsApp and Telegram |
| User segments based on Tag/Attributes for campaigns and broadcasts | | |
| Block specific IPs. URLs or Country Codes | | |
| Schedule drip campaigns for customer onboarding journeys | Available on all channels FB, WhatsApp and Telegram | Not available for WhatsApp, Facebook and Telegram |
| Schedule broadcasts message | Available on all channels FB, WhatsApp and Telegram | Not available for WhatsApp, Facebook and Telegram |
| ChatGPT | | |
| WhatsApp Automation to manage catalogs, orders and automated responses | | |
| Data Analytics, bot-wise and based on leads/messages | | |
| Customizable reports | | |
| View and download customizable data of subscribers | | |
| Free bot Designing support | | |
| Omnichannel customer support via phone, email, chat, WhatsApp | | WhatsApp Support not available |
| View conversation history of users | | |
| Enterprise-grade Security, SSL encryption | | |
| Affiliate programs and White label reseller plans | Personalized on boarding of partners | Personalized on boarding of partners |
| Knowledge base with Help Center, FAQs, Tutorials | | |
| Personalized on boarding and free Bot designing support | | |
| WhatsApp API | | |
| Enterprise Integrations | | |
| Try BotPenguin | Try BotPenguin |
Disclaimer: Based on our research and information available on the website.
No Visual Flow Builder: MobileMonkey Chatbot lacks a visual flows builder, making it hard to see your chat flow. Free Trial With 50 Leads: Customers.ai does have a free plan but it only allows you to have 50 contacts. Pricing: For a chat limited channels, MobileMonkey charges exorbitant rates. 199$ per month is a large sum. 
Poor Interface: MobileMonkey’s interface is not user-friendly and can be difficult to navigate for new users. No eCommerce Integrations: MobileMonkey (Customers.ai) doesn’t have a direct integration with Shopify or WooCommerce, which are the leading eCommerce platforms. Lacks WhatsApp Chatbot: The potential of WhatsApp for bookings, sales, and support remains untapped with Customers.ai. So, switching to a MobileMonkey alternative is the best solution. 
Enjoy seamless integration with over 60 native options for marketing, appointments, sales, and CRMs.Offer true omnichannel support: Phone, Website, Facebook, WhatsApp, Telegram, & Email.Boost your marketing game with Broadcasting and Drip campaigns on WhatsApp and Telegram
Sales-focused eCommerce Chatbots and WhatsApp storefronts for automated revenue streams. Experience AI chatbot excellence with Chatflow, FAQs training, and ChatGPT integrationAnd the best part? We have a free forever plan with 2,000 messages monthly & unlimited contacts.
Mobile Monkey is a CX platform that collects and analyzes customer data, manages relationships, and automates interactions, improving satisfaction with targeted segmentation. It also allows users to create and manage chatbots.
The pricing for MobileMonkey (Customers.ai) is $199 per month. Pro plans goes upto $499 per month. Pricing coupled with limited features & channels becomes a determining factors for users to seek MobileMonkey alternatives.
MobileMonkey does offer a free plan, but it is limited to only 50 contacts.
The content provided suggests that MobileMonkey has some limitations, such as lacking a visual flow builder, a poor interface, and limited integrations. However, the final judgment of whether it is good or not depends on individual needs and preferences.
The alternative to MobileMonkey mentioned in the content is BotPenguin. BotPenguin is a better multi-channel AI chatbot, offering access to WhatsApp and Telegram. It has a visual flow builder, 60+ native integrations, including Wix, Shopify, & WooCommerce, 40+ business-ready chatbot templates, and more.
Yes, Customers.ai, does offer API, allowing you to connect your chatbot to external apps. Using the API keys, you can send messages in text or chat, update contacts, retrieve contacts data, and more.
BotPenguin is the best AI Chatbot maker platform. Create a Chatbot for WhatsApp, Website, Facebook Messenger, Telegram, WordPress & Shopify with BotPenguin - 100% FREE! Our chatbot creator helps with lead generation, appointment booking, customer support, marketing automation, WhatsApp & Facebook Automation for businesses. AI-powered No-Code chatbot maker with live chat plugin & ChatGPT integration.
BotPenguin is the best AI Chatbot maker platform. Create a Chatbot for WhatsApp, Website, Facebook Messenger, Telegram, WordPress & Shopify with BotPenguin - 100% FREE! Our chatbot creator helps with lead generation, appointment booking, customer support, marketing automation, WhatsApp & Facebook Automation for businesses. AI-powered No-Code chatbot maker with live chat plugin & ChatGPT integration.
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