Unlike HubSpot, BotPenguin is just a Chatbot with conversational AI. It's everywhere your customers are, be it apps, Facebook, WhatsApp, Telegram Website and more.
Detailed head-to-head
BotPenguin’s pro plan costs $500 per annum, while HubSpot is priced at $540 per annum.
BotPenguin allows unlimited chatbots per account, while HubSpot only allows one active bot.
BotPenguin supports multi-platform integration across various channels, while HubSpot lacks support for WhatsApp, landing pages, SMS, and Telegram.
BotPenguin offers voice support with Twilio integration, while HubSpot does not provide voice support.
BotPenguin offers more features, channels, and flexibility, making it a strong HubSpot alternative.
| Features | BotPenguin | Hubspot |
|---|---|---|
| Free Lifetime Plan | Free forever with 1000 messages, 100 conversations monthly | No, only free trial available |
| Pricing | $500 per annum | Highest plan is $3600 / monthly |
| Number Of Conversations | Unlimited | 10000 |
| Number of chatbots per account | Unlimited | 10000 |
| Website |  | |
| | |
| Facebook Messenger | | |
| Telegram | |  |
| Landing Pages | | |
| Instagram Chatbot | | |
| MS Teams Chatbot | | |
| No code Chatbot builder | | |
| Native website widget | | |
| Ease to manage Bot Installation, and functionality | | |
| Easy to navigate UI with placeholders, help text and tutorials | | |
| Add team members and provide them role based access | | |
| Multilingual Capabilities | | |
| Customizable reports | | |
| Free bot Designing support | | |
| Personalized on boarding and free Bot designing support | | |
| Multi channel Live Chat support | | |
| Human handover and real time user simulation with typing delays | Both Available | |
| Voice support for Bot users | Available with Twilio Integration | |
| Smart Intuitive responses based on keywords | Available for all social media channels like Facebook, WhatsApp and Telegram | |
| User segments based on Tag/Attributes for campaigns and broadcasts | Can Create | |
| Schedule drip campaigns for customer onboarding journeys | Available on all channels FB, WhatsApp and Telegram | |
| Schedule broadcasts message | Available on all channels FB, WhatsApp and Telegram | |
| WhatsApp Automation to manage catalogs, orders and automated responses | | |
| Omnichannel customer support via phone, email, chat, WhatsApp | Available on all channels | |
| View conversation history of users | | |
| Data Analytics, bot-wise and based on leads/messages | | |
| View and download customizable data of subscribers | | |
| Block specific IPs. URLs or Country Codes | | |
| No. Of integrations | 60+ | 1500+ |
| No-Code Integration with all available and custom CRMs/Apps | Yes, can be integration with all available CRMs and Apps | |
| Enterprise-grade Security, SSL encryption | | |
| WhatsApp API | | |
| Enterprise Integrations | | |
| ChatGPT | | |
| Knowledge base with Help Center, FAQs, Tutorials | | |
| Affiliate programs and White label reseller plans | Personalized on boarding of partners | |
| Try BotPenguin | Try BotPenguin |
Disclaimer: Based on our research and information available on the website.
Not Just a Chatbot: HubSpot is a CRM with features for marketing, content management, chatbot, & more. Unnecessary, you already use a CRM. Less Channels: Hubspot chatbot lacks integration with WhatsApp, Telegram, and SMS, limiting its omnichannel capabilities. No eCommerce Integration: Hubspot chatbot lacks integration with major eCommerce platforms like WooCommerce and Shopify. 
Templates: Templates are crucial for business use case applications. Unfortunately, Hubspot has only a few of them. Limited Customization: Although you can customize your HubSpot chatbot color, icon, & theme, it limits using custom CSS to modify the bot’s appearance.Pricing: With HubSpot, you pay for CRM features when you only need a chatbot. It makes sense to switch to BotPenguin, a dedicated chatbot maker.
Launch drip and broadcast campaigns on Facebook, Telegram, & WhatsApp. Train your chatbots on your data and infuse NLP with free ChatGPT integration. No addons required. Use 40+ business-ready templates or add custom ones to tailor your bot for your business use case. 
Help customer on their preferred touch point with omnichannel live chat support. Identify your leads with tags and segment them for marketing automation. Extend your bot’s application with 60+ free native integrations including, WooCommerce, Shopify, Wix, and more. 
HubSpot's live chat is feature provided in the marketing hub plans. The pricing starts at $50/month. However, if you only require a chatbot, then BotPenguin is a HubSpot alternative with a pro plan of only $50 per annum.
BotPenguin is a suitable HubSpot alternative that offers more features and flexibility. It allows multi-platform integration across various channels like WhatsApp, Telegram, & more with unlimited chatbots per account.
Yes, BotPenguin is free HubSpot alternative with a free forever plan that offers 2000 monthly messages per account, one agent seat, and one chatbot for any channels (Facebook, Telegram, & WhatsApp).
No, HubSpot does not offer a free chatbot. They provide a free trial for their chatbot feature, but it is not available for free.
Yes, HubSpot does have a chatbot feature. However, it lacks integration with platforms like SMS, WhatsApp, Telegram, and landing pages.
Pick the best Chatbot Builder in the industry
BotPenguin is the best AI Chatbot maker platform. Create a Chatbot for WhatsApp, Website, Facebook Messenger, Telegram, WordPress & Shopify with BotPenguin - 100% FREE! Our chatbot creator helps with lead generation, appointment booking, customer support, marketing automation, WhatsApp & Facebook Automation for businesses. AI-powered No-Code chatbot maker with live chat plugin & ChatGPT integration.
BotPenguin is the best AI Chatbot maker platform. Create a Chatbot for WhatsApp, Website, Facebook Messenger, Telegram, WordPress & Shopify with BotPenguin - 100% FREE! Our chatbot creator helps with lead generation, appointment booking, customer support, marketing automation, WhatsApp & Facebook Automation for businesses. AI-powered No-Code chatbot maker with live chat plugin & ChatGPT integration.
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