No live chat or AI: There’s no live chat or AI integration in Collect.Chat to handle complex situations or when the Chatbot fails (and, it will fail!).
BotPenguin vs collect-chat
Want a Collect.Chat alternative? BotPenguin enters the chat
BotPenguin starts with three things you won’t find remotely in Collect chat: All channel access, 60+ native integrations, and Live chat. Name a better Collect.Chat alternative. We’ll wait.
FREE Forever plan. No Credit Card Required.
What’s the difference between Collect.Chat and BotPenguin?
In short, a lot. But since you’re looking for a detailed answer
Pricing
Collect.Chat starts at $24/month, and BotPenguin starts at only $5/month.
No. of Chatbots
Both Collect.Chat and BotPenguin allow users to create unlimited chatbots. But BotPenguin gives 4x bot responses per month.
Channels
BotPenguin is for every channel. Collect.Chat is only available for websites.
Voice Support
BotPenguin provides voice support for bot uses, but Collect.Chat doesn’t.
So, who’s the best?
Do we even have to discuss it? From the conversation above, it’s be clear that BotPenguin is a superior Collect.Chat Alternative.
BotPenguin
Collect.Chat
| Website |
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| Facebook Messenger |
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| Telegram |
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| Landing Pages |
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| Instagram Chatbot |
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| MS Teams Chatbot |
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| No code Chatbot builder |
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| Native website widget |
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| Ease to manage Bot Installation, and functionality |
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| Easy to navigate UI with placeholders, help text and tutorials |
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| Add team members and provide them role based access |
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| Multilingual Capabilities |
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| Free bot designing support |
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| Customizable reports |
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| Personalized onboarding and free Bot designing support |
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| Multi channel Live Chat support |
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| Human handover and real time user simulation with typing delays |
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| Voice support for Bot users |
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| Smart Intuitive responses based on keywords |
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| User segments based on Tag/Attributes for campaigns and broadcasts |
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| Schedule drip campaigns for customer onboarding journeys |
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| Schedule broadcasts message |
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| WhatsApp Automation to manage catalogs, orders and automated responses |
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| Omnichannel customer support via phone, email, chat, WhatsApp |
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| View conversation history of users |
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| Data Analytics, bot-wise and based on leads/messages |
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| View and download customizable data of subscribers |
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| Block specific IPs, URLs or Country Codes |
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| Total Number Of Integrations |
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| No-Code Integration with all available and custom CRMs/Apps |
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| Enterprise-grade Security, SSL encryption |
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| WhatsApp API |
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| Enterprise Integrations |
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| ChatGPT |
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| Knowledge base with Help Center, FAQs, Tutorials |
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| Affiliate programs and White label reseller plans |
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So, why do you need a Collect.Chat Alternative?
Only website focused: Major drawback in Collect.Chat is the absence of other channels. You can’t use your chatbot on Facebook, WhatsApp, Instagram, Slack, or anything.
No multilingual capability: Collect.Chat’s chatbot can’t converse in languages other than English. Say bonjour, and it’s gone!
Few bot responses: You get only 500 bot responses in their lite plan, 2500 in standard, & 5000 in plus. BotPenguin gives 2000 in the free plan.
No payment integration: Collect.Chat doesn’t have any payment integration. Means your chatbot can’t collect or process payments directly through chat.
No E-Commerce integration: You can use Collect.Chat on websites but not on e-commerce platforms. There’s no Shopify or wooCommerce integration available.
Collect.Chat crumbles when BotPenguin makes an introduction
Use your chatbots on Facebook, Instagram, WhatsApp, Telegram, Slack, Micrsoft teams, Shopify, etc. We’re called omnichannel for a reason.
Integrate ChatGPT in your chatbot to make it generate human-like responses 24*7 with intent and sentiment detection.
60+ Native integration to your disposal. Integrate your chatbot to platform of your choice without any coding.
Put your marketing on autopilot with Drip Campaigns and Broadcasts.
Use Google Calendar integration to let your customers book appointments on the go.
Native live chat integration that allows your chatbot to do human handover when something crucial arises.
Check out other comparisons
Take the best decision with BotPenguin
Intercom vs ManyChat
Intercom is a customer messaging platform. ManyChat is marketing automation. BotPenguin is automation on steroids!
Intercom vs Wati
Wati's got WhatsApp, Intercom's all channel uber cool. BotPenguin gives everything, including ChatGPT integration.
Intercom vs Tidio
Tidio can outsmart Intercom on chatbots, Intercom plays on scale and range. BotPenguin does both.
Frequently Asked Questions
What is the pricing of Collect.Chat?
Collect.Chat's pricing starts at $24 per month. Please note that this cost is subject to change and you should check the Collect.Chat official website for the most recent pricing.
Does Collect.Chat support multiple platforms?
No, Collect.Chat is mainly tailored for websites and does not support integration with other platforms such as WhatsApp, Facebook Messenger, and Telegram.
Can you build a chatbot without coding in Collect.Chat?
Yes, Collect.Chat provides a no-code chatbot builder that allows anyone to create their custom chatbot.
Does Collect.Chat provide a multilingual chatbot?
Currently, Collect.Chat does not have the capability for their chatbot to handle languages other than English.
Can Collect.Chat chatbots be used on E-commerce platforms?
As of now, you cannot use Collect.Chat on E-commerce platforms as it does not provide integrations for Shopify or WooCommerce.
What our Customers say
Delivering value, earning trust. Hear good words about BotPenguin on these platforms
G2
"Their ability to execute in a timely manner. If you want to start an AI Chatbot business then this is the place. - They have a great work environment, and know how important it is to be efficient."
- Gustav Louv
5-Star Rating
Capterra
"We are using BotPenguin for our Facebook bots, responding to Facebook messages automatically. Currently handling millions of messages on a monthly basis and really great product."
- Twana D.
4.6-Star Rating
Trustpilot
"Its Whatsapp Automation with API is really practical for sales & marketing objective. If it comes with analytics about campaign result it will be awesome."
- BD Michae
5-Star Rating
Good Firms
"Their timely communication is the reason for the great project management. Our descriptions are precisely translated into needs by BotPenguin, and they possess the necessary skill set to execute features in a timely manner."
- Yashi Amola
5-Star Rating
Crozdesk
"The team at BotPenguin contributed knowledge not just about using Generative AI but also about how these technologies may be customized to meet our needs in the asset and wealth management industry. It was amazing how well they could convert difficult technical ideas into workable, approachable solutions. Furthermore, the team at BotPenguin has shown a remarkable capacity for creative problem-solving, as demonstrated by their approach to challenging project specifications."
- Phil Johnson
5-Star Rating
