BotPenguin starts with three things you won’t find remotely in Collect chat: All channel access, 60+ native integrations, and Live chat. Name a better Collect.Chat alternative. We’ll wait.
Detailed head-to-head
Collect.Chat starts at $24/month, and BotPenguin starts at only $5/month.
Both Collect.Chat and BotPenguin allow users to create unlimited chatbots. But BotPenguin gives 4x bot responses per month.
BotPenguin is for every channel. Collect.Chat is only available for websites.
BotPenguin provides voice support for bot uses, but Collect.Chat doesn’t.
Do we even have to discuss it? From the conversation above, it’s be clear that BotPenguin is a superior Collect.Chat Alternative.
| Features | BotPenguin | Collect.Chat |
|---|---|---|
| Free Lifetime Plan | Free forever with 2000 monthly messages | Yes but with only 50 monthly messages |
| Pricing | $50 per annum | $288 per annum |
| Number of chatbots per account | Unlimited | Unlimited |
| Multi Platform Integration (Website, Whatsapp, FB Messenger, Telegram, Landing pages) | Available for all platforms | Only available for Website |
| Free AI |  |  |
| No code Chatbot builder | | |
| Native website widget | | |
| Ease to manage Bot Installation, and functionality. | | |
| Easy to navigate UI with placeholders, help text and tutorials | | |
| Add team members and provide them role based access | | |
| Multi channel Live Chat support | | |
| Human handover and real time user simulation with typing delays | | |
| Voice support for Bot users | Available with Twilio Integration | |
| Multilingual Capabilities | | |
| No-Code Integration with all available and custom CRMs/Apps | | |
| Smart Intuitive responses based on keywords | | |
| User segments based on Tag/Attributes for campaigns and broadcasts | | |
| Block specific IPs. URLs or Country Codes | | |
| Schedule drip campaigns for customer onboarding journeys | | |
| Schedule broadcasts message | | |
| WhatsApp Automation to manage catalogs, orders and automated responses | | |
| Data Analytics, bot-wise and based on leads/messages | | |
| Customizable reports | | |
| View and download customizable data of subscribers | | |
| Omnichannel customer support via phone, email, chat, WhatsApp | | WhatsApp support not available |
| View conversation history of users | | |
| Enterprise-grade Security, SSL encryption | | |
| Affiliate programs and White label reseller plans | Personalized on boarding of partners | Personalized on boarding of partners |
| Knowledge base with Help Center, FAQs, Tutorials | | |
| Personalized on boarding and free Bot designing support | | |
| WhatsApp API | | |
| ChatGPT | | |
| Enterprise Integrations | | |
| Try BotPenguin | Try BotPenguin |
Disclaimer: Based on our research and information available on the website.
No live chat or AI: There’s no live chat or AI integration in Collect.Chat to handle complex situations or when the Chatbot fails (and, it will fail!). Only website focused: Major drawback in Collect.Chat is the absence of other channels. You can’t use your chatbot on Facebook, WhatsApp, Instagram, Slack, or anything. No multilingual capability: Collect.Chat’s chatbot can’t converse in languages other than English. Say bonjour, and it’s gone!
Few bot responses: You get only 500 bot responses in their lite plan, 2500 in standard, & 5000 in plus. BotPenguin gives 2000 in the free plan. No payment integration: Collect.Chat doesn’t have any payment integration. Means your chatbot can’t collect or process payments directly through chat. No E-Commerce integration: You can use Collect.Chat on websites but not on e-commerce platforms. There’s no Shopify or wooCommerce integration available. 
Use your chatbots on Facebook, Instagram, WhatsApp, Telegram, Slack, Micrsoft teams, Shopify, etc. We’re called omnichannel for a reason. Integrate ChatGPT in your chatbot to make it generate human-like responses 24*7 with intent and sentiment detection.60+ Native integration to your disposal. Integrate your chatbot to platform of your choice without any coding. 
Put your marketing on autopilot with Drip Campaigns and Broadcasts.Use Google Calendar integration to let your customers book appointments on the go. Native live chat integration that allows your chatbot to do human handover when something crucial arises. 
Collect.Chat's pricing starts at $24 per month. Please note that this cost is subject to change and you should check the Collect.Chat official website for the most recent pricing.
No, Collect.Chat is mainly tailored for websites and does not support integration with other platforms such as WhatsApp, Facebook Messenger, and Telegram.
Yes, Collect.Chat provides a no-code chatbot builder that allows anyone to create their custom chatbot.
Currently, Collect.Chat does not have the capability for their chatbot to handle languages other than English.
As of now, you cannot use Collect.Chat on E-commerce platforms as it does not provide integrations for Shopify or WooCommerce.
BotPenguin: The only Collect.chat alternative you could ask for.
BotPenguin is the best AI Chatbot maker platform. Create a Chatbot for WhatsApp, Website, Facebook Messenger, Telegram, WordPress & Shopify with BotPenguin - 100% FREE! Our chatbot creator helps with lead generation, appointment booking, customer support, marketing automation, WhatsApp & Facebook Automation for businesses. AI-powered No-Code chatbot maker with live chat plugin & ChatGPT integration.
BotPenguin is the best AI Chatbot maker platform. Create a Chatbot for WhatsApp, Website, Facebook Messenger, Telegram, WordPress & Shopify with BotPenguin - 100% FREE! Our chatbot creator helps with lead generation, appointment booking, customer support, marketing automation, WhatsApp & Facebook Automation for businesses. AI-powered No-Code chatbot maker with live chat plugin & ChatGPT integration.
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