Get a BotPenguin for a true Omnichannel experience with WhatsApp, Telegram, Messenger, and native live chat. Enhance it further with 60+ integrations, including ChatGPT. It is just the Chatbot.com alternative you need.
Detailed head-to-head
BotPenguin costs $50 per annum, while Chatbot.com costs $624.
BotPenguin allows unlimited chatbots per account, while Chatbot.com allows only one active chatbot.
BotPenguin offers multi-platform integration with various channels, including WhatsApp, Telegram, and more, while Chatbot.com lacks WhatsApp and Telegram.
BotPenguin provides voice support for bot users, while Chatbot.com offers voice support with Twilio integration.
Based on the features and pricing, BotPenguin is considered the best alternative to Chatbot.com.
| Features | BotPenguin | Chatbot.com |
|---|---|---|
| Free Lifetime Plan | Free forever with 2000 messages, 100 conversations monthly | No, only a free trial is available |
| Pricing | $50 per annum | $624 per annum |
| Number Of Conversations | Unlimited | One active chatbot |
| Number of Chatbots Per Account | Unlimited | One active chatbot |
| Website |  | |
|  | |
| Facebook Messenger | | |
| Telegram | | |
| Landing Pages | | |
| Instagram Chatbot | | |
| MS Teams Chatbot | | |
| No code Chatbot builder | | |
| Native website widget | | |
| Ease to manage Bot Installation and functionality | | |
| Easy to navigate UI with placeholders, help text and tutorials | | |
| Add team members and provide them role based access | | |
| Multilingual Capabilities | | |
| Customizable reports | | |
| Free bot Designing support | | |
| Personalized on boarding and free Bot designing support | | |
| Multi channel Live Chat support | | |
| Human handover and real time user simulation with typing delays | Both Available | Real-time user monitoring unavailable |
| Voice support for Bot users | Available with Twilio Integration | |
| Smart Intuitive responses based on keywords | Available for all social media channels like Facebook, WhatsApp and Telegram | Not available on WhatsApp and Telegram |
| User segments based on Tag/Attributes for campaigns and broadcasts | Can Create | Can Create |
| Schedule drip campaigns for customer onboarding journeys | Available on all channels FB, WhatsApp and Telegram | Not available on WhatsApp and Telegram |
| Schedule broadcasts message | Available on all channels FB, WhatsApp and Telegram | Not available on WhatsApp and Telegram |
| WhatsApp Automation to manage catalogs, orders and automated responses | | No API |
| Omnichannel customer support via phone, email, chat, WhatsApp | Available on all channels | WhatsApp support not available |
| View conversation history of users | | |
| Data Analytics, bot-wise and based on leads/messages | | |
| View and download customizable data of subscribers | | |
| Block specific IPs. URLs or Country Codes | | |
| No-Code Integration with all available and custom CRMs/Apps | Yes, can be integration with all available CRMs and Apps | Yes, can be integration with all available CRMs and Apps |
| Enterprise-grade Security, SSL encryption | | |
| WhatsApp API | | |
| Enterprise Integrations | | |
| Knowledge base with Help Center, FAQs, Tutorials | | |
| Affiliate programs and White label reseller plans | Personalized onboarding of partners | White Label Reseller program not available |
| Try BotPenguin | Try BotPenguin |
Disclaimer: Based on our research and information available on the website.
Pricing: Chatbot.com pricing is off the charts. It costs a staggering $624 per year, which is not a suitable deal for small businesses. No Native Live Chat: It doesn’t have a native live chat, so it offers integration with the LiveChat platform, leading to added pricing. Restricted Scalability: Chatbot.com may not be scalable for high-traffic businesses. Upgrading plans could add costs and may lack flexibility for growth.
No attachments in Chat: With chatbot.com, you can’t send files like PDFs and Videos to your customers for better retention. No Broadcast and Sequences: Chatbot.com lacks the feature to set up broadcasts and drip campaigns to boost your marketing effort. Lack of Channels: Chatbot.com is not a true omnichannel. It lacks WhatsApp, Telegram, and Instagram chatbots, which are a must-have these days. 
An AI chatbot with ChatGPT Integration to elevate the conversation quality. Enhance marketing with WhatsApp and Telegram broadcasts, plus dynamic drip campaigns.Create segments and add tags to leads for better query resolution and targeted marketing. 
40+ plus ready-to-go templates for all major businesses, restaurants, real estate, events, etc. Get a native Live Chat with AI assistance and human handover. No integration or extra pay is needed. The icing on the cake is that you can have this feature-packed Chatbot.com alternative for 10x less. 
BotPenguin offers a free lifetime plan with 2000 monthly messages. You can use the free plan to create chatbots on WhatsApp, Facebook, Landing Pages, Telegram, and more. Plus, integration ChatGPT for free. Hence, it is the perfect Chatbot.com alternative.
BotPenguin is the ideal Chatbot.com alternative for WhatsApp. You can use BotPenguin to create AI WhatsApp chatbots with chatbot flows, FAQs, buttons, quick replies, etc. Our WhatsApp chatbots can be used for appointment booking, sales, customer support, and more.
BotPenguin is a suitable Chatbot.com alternative for Telegram. You can connect to your Telegram account in minutes and configure the custom chat flow fit for your users. Also, you can train the Telegram chatbot on FAQs and previous response data.
Chatbot.com offers monthly pricing as follows: Starter at $65, Team at $169, and Business at $499. BotPenguin offers the King plan with unlimited active chatbots for $5 a month.
Based on features, channels, active chatbots, and pricing, BotPenguin is considered the best Chatbot.com alternative.
Pick the best Chatbot Builder in the industry
BotPenguin is the best AI Chatbot maker platform. Create a Chatbot for WhatsApp, Website, Facebook Messenger, Telegram, WordPress & Shopify with BotPenguin - 100% FREE! Our chatbot creator helps with lead generation, appointment booking, customer support, marketing automation, WhatsApp & Facebook Automation for businesses. AI-powered No-Code chatbot maker with live chat plugin & ChatGPT integration.
BotPenguin is the best AI Chatbot maker platform. Create a Chatbot for WhatsApp, Website, Facebook Messenger, Telegram, WordPress & Shopify with BotPenguin - 100% FREE! Our chatbot creator helps with lead generation, appointment booking, customer support, marketing automation, WhatsApp & Facebook Automation for businesses. AI-powered No-Code chatbot maker with live chat plugin & ChatGPT integration.
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