Very low customizations: You can only add a profile picture to your chatbot. That’s it. There’s pretty much nothing Chatbase allows you to do.
BotPenguin vs chatbase
Get an all-purpose Chatbase alternative– BotPenguin
Searching for a Chatbase alternative that’s omnichannel, easy to use, all-purpose, and highly customizable? Try out BotPenguin.
FREE Forever plan. No Credit Card Required.
What’s the difference between BotPenguin & Chatbase?
Is BotPenguin any different as a Chatbase alternative? Find out.
Pricing
Chatbase is $228 a year. BotPenguin is only $50 a year.
No. of Chatbots
You get a maximum of 10 bots in Chatbase. Create unlimited in BotPenguin
Channels
No Instagram, Messenger, Facebook, and Telegram on Chatbase. Use BotPenguin on any platform.
Voice Support
No voice support in Chatbase. BotPenguin has it with Twilio integration.
So, who’s the best?
With unlimited chatbots, affordable pricing, and omnichannel support, BotPenguin is clearly a better Chatbase alternative.
BotPenguin
Chatbase
| Website |
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| Facebook Messenger |
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| Telegram |
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| Landing Pages |
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| Instagram Chatbot |
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| MS Teams Chatbot |
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| No code Chatbot builder |
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| Native website widget |
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| Ease to manage Bot Installation, and functionality |
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| Easy to navigate UI with placeholders, help text and tutorials |
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| Add team members and provide them role based access |
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| Multilingual Capabilities |
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| Free bot designing support |
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| Customizable reports |
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| Personalized on boarding and free Bot designing support |
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| Multi channel Live Chat support |
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| Human handover and real time user simulation with typing delays |
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| Voice support for Bot users |
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| Smart Intuitive responses based on keywords |
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| User segments based on Tag/Attributes for campaigns and broadcasts |
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| Schedule drip campaigns for customer onboarding journeys |
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| Schedule broadcasts message |
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| WhatsApp Automation to manage catalogs, orders and automated responses |
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| Omnichannel customer support via phone, email, chat, WhatsApp |
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| View conversation history of users |
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| Data Analytics, bot-wise and based on leads/messages |
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| View and download customizable data of subscribers |
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| Block specific IPs. URLs or Country Codes |
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| Total Number Of Integrations |
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| No-Code Integration with all available and custom CRMs/Apps |
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| Enterprise-grade Security, SSL encryption |
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| WhatsApp API |
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| Enterprise Integrations |
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| ChatGPT |
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| Knowledge base with Help Center, FAQs, Tutorials |
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| Affiliate programs and White label reseller plans |
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So, why you need a Chatbase alternative?
Confusing UI: Chatbase, though it boasts simplicity, has a confusing and complex user dashboard. That puts off a lot of users.
Hallucinating AI: Chatbase is yet to introduce an anti-hallucination measure in their AI Chatbot. It sometimes generates random or wrong responses.
Limited Use Cases: Chatbase’s simplicity plays against it. Their chatbots are reported (by users) to be limited to only certain use cases.
Not Omni-channel: Chatbot is yet to introduce Telegram, Instagram, Messenger, & Facebook chatbot. You can only use it on WhatsApp, the website, and Slack.
Limit on character length: Chatbase puts a limit on the character length of the chatbot’s responses. It limits the chatbot’s capability to interact with users.
Chatbase lacks basic features. BotPenguin has a strong foundation.
Instantly tag and segment customers for automated marketing campaigns.
Build and train limitless AI chatbots using your own data or website content.
Launch chatbots in minutes with 40+ customizable templates tailored for diverse industries.
Seamlessly connect with 60+ popular tools – no integration fees, just hassle-free setup.
Craft chatbots for any channel and supercharge them with ChatGPT on our free forever plan.
Let your customers book appointments instantly with Google Calendar, Calendly, & Simplybook Integration.
Check out other comparisons
Take the best decision with BotPenguin
Intercom vs ManyChat
Intercom is a customer messaging platform. ManyChat is marketing automation. BotPenguin is automation on steroids!
Intercom vs Tidio
Tidio can outsmart Intercom on chatbots, Intercom plays on scale and range. BotPenguin does both.
Intercom vs Wati
Wati's got WhatsApp, Intercom's all channel uber cool. BotPenguin gives everything, including ChatGPT integration.
Frequently Asked Questions
I'm looking for a Chatbase alternative that works across all my communication channels. Does BotPenguin fit the bill?
Absolutely! BotPenguin's omnichannel capabilities make it a strong Chatbase alternative. Connect with customers on WhatsApp, Instagram, Facebook, Telegram, your website, and more. Never miss a lead or conversation again!
Chatbase's customization options are limited. How does BotPenguin compare as a Chatbase alternative?
BotPenguin understands the importance of personalization. We offer customization features, helping you tailor your chatbot's look, feel, and conversational style to match your brand. This flexibility makes BotPenguin a more adaptable Chatbase alternative.
Chatbase's AI sometimes provides inaccurate answers. Is BotPenguin a better Chatbase alternative in this regard?
BotPenguin prioritizes accurate and helpful chatbot responses. You can train your AI chatbot on your own data and FAQs, ensuring it aligns with your knowledge base. Additionally, we're actively exploring anti-hallucination measures to make BotPenguin a reliable Chatbase alternative.
I want to automate lead generation and marketing. Can BotPenguin be a useful Chatbase alternative for this?
Definitely! BotPenguin offers features like customer tagging and segmentation, empowering you to craft targeted marketing campaigns. Utilize broadcasts and drip sequences to nurture leads and drive conversions.
Chatbase's pricing is a barrier for me. Is BotPenguin a more affordable Chatbase alternative?
Yes! BotPenguin recognizes the importance of affordability. Our transparent pricing model makes us a significantly budget-friendly Chatbase alternative, allowing you access to essential features without breaking the bank.
What our Customers say
Delivering value, earning trust. Hear good words about BotPenguin on these platforms
G2
"Their ability to execute in a timely manner. If you want to start an AI Chatbot business then this is the place. - They have a great work environment, and know how important it is to be efficient."
- Gustav Louv
5-Star Rating
Capterra
"We are using BotPenguin for our Facebook bots, responding to Facebook messages automatically. Currently handling millions of messages on a monthly basis and really great product."
- Twana D.
4.6-Star Rating
Trustpilot
"Its Whatsapp Automation with API is really practical for sales & marketing objective. If it comes with analytics about campaign result it will be awesome."
- BD Michae
5-Star Rating
Good Firms
"Their timely communication is the reason for the great project management. Our descriptions are precisely translated into needs by BotPenguin, and they possess the necessary skill set to execute features in a timely manner."
- Yashi Amola
5-Star Rating
Crozdesk
"The team at BotPenguin contributed knowledge not just about using Generative AI but also about how these technologies may be customized to meet our needs in the asset and wealth management industry. It was amazing how well they could convert difficult technical ideas into workable, approachable solutions. Furthermore, the team at BotPenguin has shown a remarkable capacity for creative problem-solving, as demonstrated by their approach to challenging project specifications."
- Phil Johnson
5-Star Rating
