Very low customizations: You can only add a profile picture to your chatbot. That’s it. There’s pretty much nothing Chatbase allows you to do.
BotPenguin vs chatbase
Searching for a Chatbase alternative that’s omnichannel, easy to use, all-purpose, and highly customizable? Try out BotPenguin.
*FREE Forever plan. No Credit Card Required.Is BotPenguin any different as a Chatbase alternative? Find out.
Pricing
Chatbase is $228 a year. BotPenguin is only $50 a year.
No. of Chatbots
Channels
Voice Support
So, who’s the best?
Website | |||
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Facebook Messenger |
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Telegram | |||
Landing Pages | |||
Instagram Chatbot | |||
MS Teams Chatbot |
No code Chatbot builder | |||
Native website widget | |||
Ease to manage Bot Installation, and functionality | |||
Easy to navigate UI with placeholders, help text and tutorials | |||
Add team members and provide them role based access | |||
Multilingual Capabilities |
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Free bot designing support | |||
Customizable reports | |||
Personalized on boarding and free Bot designing support |
Multi channel Live Chat support | |||
Human handover and real time user simulation with typing delays |
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Voice support for Bot users |
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Smart Intuitive responses based on keywords | |||
User segments based on Tag/Attributes for campaigns and broadcasts |
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Schedule drip campaigns for customer onboarding journeys |
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Schedule broadcasts message |
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WhatsApp Automation to manage catalogs, orders and automated responses | |||
Omnichannel customer support via phone, email, chat, WhatsApp |
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View conversation history of users |
Data Analytics, bot-wise and based on leads/messages | |||
View and download customizable data of subscribers | |||
Block specific IPs. URLs or Country Codes |
Total Number Of Integrations |
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No-Code Integration with all available and custom CRMs/Apps |
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Enterprise-grade Security, SSL encryption | |||
WhatsApp API |
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Enterprise Integrations | |||
ChatGPT |
Knowledge base with Help Center, FAQs, Tutorials | |||
Affiliate programs and White label reseller plans |
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Very low customizations: You can only add a profile picture to your chatbot. That’s it. There’s pretty much nothing Chatbase allows you to do.
Confusing UI: Chatbase, though it boasts simplicity, has a confusing and complex user dashboard. That puts off a lot of users.
Hallucinating AI: Chatbase is yet to introduce an anti-hallucination measure in their AI Chatbot. It sometimes generates random or wrong responses.
Limited Use Cases: Chatbase’s simplicity plays against it. Their chatbots are reported (by users) to be limited to only certain use cases.
Not Omni-channel: Chatbot is yet to introduce Telegram, Instagram, Messenger, & Facebook chatbot. You can only use it on WhatsApp, the website, and Slack.
Limit on character length: Chatbase puts a limit on the character length of the chatbot’s responses. It limits the chatbot’s capability to interact with users.
Instantly tag and segment customers for automated marketing campaigns.
Build and train limitless AI chatbots using your own data or website content.
Launch chatbots in minutes with 40+ customizable templates tailored for diverse industries.
Seamlessly connect with 60+ popular tools – no integration fees, just hassle-free setup.
Craft chatbots for any channel and supercharge them with ChatGPT on our free forever plan.
Let your customers book appointments instantly with Google Calendar, Calendly, & Simplybook Integration.
Take the best decision with BotPenguin
Intercom is a customer messaging platform. ManyChat is marketing automation. BotPenguin is automation on steroids!
Tidio can outsmart Intercom on chatbots, Intercom plays on scale and range. BotPenguin does both.
Wati's got WhatsApp, Intercom's all channel uber cool. BotPenguin gives everything, including ChatGPT integration.
I'm looking for a Chatbase alternative that works across all my communication channels. Does BotPenguin fit the bill?
Absolutely! BotPenguin's omnichannel capabilities make it a strong Chatbase alternative. Connect with customers on WhatsApp, Instagram, Facebook, Telegram, your website, and more. Never miss a lead or conversation again!
Chatbase's customization options are limited. How does BotPenguin compare as a Chatbase alternative?
Chatbase's AI sometimes provides inaccurate answers. Is BotPenguin a better Chatbase alternative in this regard?
I want to automate lead generation and marketing. Can BotPenguin be a useful Chatbase alternative for this?
Chatbase's pricing is a barrier for me. Is BotPenguin a more affordable Chatbase alternative?
Delivering value, earning trust. Hear good words about BotPenguin on these platforms