BotPenguin AI Chatbot maker
BotPenguin AI Chatbot maker

intercom

vs

chatfuel

Are you sure about Intercom or ChatFuel? Checkout BotPenguin

Following the crowd with Intercom or ChatFuel? It's high time to break the cycle and check out BotPenguin. More wallet-friendly, simpler to navigate, and adaptable - quite frankly, superior!

FREE Forever plan. No Credit Card Required.
BotPenguin AI Chatbot maker
BotPenguin AI Chatbot maker
BotPenguin AI Chatbot maker
BotPenguin AI Chatbot maker
BotPenguin AI Chatbot maker
BotPenguin AI Chatbot maker
BotPenguin AI Chatbot maker

What's the difference between Intercom and Chatfuel

Contrasting customer communication platforms emphasizing chatbot functionality.

BotPenguin AI Chatbot maker'
BotPenguin AI Chatbot maker

Detailed Features Comparison between Chatfuel and Intercom

Get your glasses on; let’s dive into the fine print.

Botsify

BotPenguin AI Chatbot maker

Tawk.to

BotPenguin AI Chatbot maker
BotPenguin AI Chatbot maker
Free Lifetime Plan
No, only free trial available Free forever
Pricing
$888 per Annum $180 per annum
Number of chatbots per account
One Chatbot 5 Chatbots per FB Business Page
Multi platform Integration (Website, Whatsapp, FB Messenger, Telegram, Landing pages)
Available for all platforms WhatsApp, Insatgram, Facebook, Website
No code Chatbot builder
BotPenguin AI Chatbot makerBotPenguin AI Chatbot maker
Ease to manage Bot Installation, and functionality.
BotPenguin AI Chatbot makerBotPenguin AI Chatbot maker
Easy to navigate UI with placeholders, help text and tutorials
BotPenguin AI Chatbot makerBotPenguin AI Chatbot maker
Add team members and provide them role based access
BotPenguin AI Chatbot makerBotPenguin AI Chatbot maker
Multi channel Live Chat support
BotPenguin AI Chatbot makerBotPenguin AI Chatbot maker
Human handover and real time user simulation with typing delays
Both Available Both Available
Voice support for Bot users
BotPenguin AI Chatbot makerBotPenguin AI Chatbot maker
Multilingual Capabilities
BotPenguin AI Chatbot makerBotPenguin AI Chatbot maker
Native integration with CRMs/Apps
Yes, can be integration with all available CRMs and Apps Yes, can be integration with all available CRMs and Apps
Smart Intuitive responses based on keywords
Available for all social media channels like Facebook, WhatsApp and Telegram Not available on Telegram
User segments based on Tag/Attributes for campaigns and broadcasts
BotPenguin AI Chatbot makerBotPenguin AI Chatbot maker
Block specific IPs. URLs or Country Codes
BotPenguin AI Chatbot makerBotPenguin AI Chatbot maker
Schedule drip campaigns for customer onboarding journeys
Available on all channels FB, WhatsApp and Telegram Not available on Telegram
Schedule broadcasts message
Available on all channels FB, WhatsApp and Telegram Not available on Telegram
WhatsApp Automation to manage catalogues, orders and automated responses
BotPenguin AI Chatbot makerBotPenguin AI Chatbot maker
Data Analytics, bot-wise and based on leads/messages
Available and generate customized report Available and generate customized report
Customizable reports
Can generate daily, weekly, monthly and annually Can generate daily, weekly, monthly and annually
View and download customizable data of subscribers
Can view and download data Can view and download data
Free bot Designing support
BotPenguin AI Chatbot makerBotPenguin AI Chatbot maker
Omnichannel customer support via phone, email, chat, WhatsApp
BotPenguin AI Chatbot makerBotPenguin AI Chatbot maker
View conversation history of users
BotPenguin AI Chatbot makerBotPenguin AI Chatbot maker
Enterprise-grade Security, SSL encryption
BotPenguin AI Chatbot makerBotPenguin AI Chatbot maker
Affiliate programs and White label reseller plans
Personalized on boarding of partners Personalized on boarding of partners
Knowledge base with Help Center, FAQs, Tutorials
BotPenguin AI Chatbot makerBotPenguin AI Chatbot maker
Personalized on boarding of customers
BotPenguin AI Chatbot makerBotPenguin AI Chatbot maker
WhatsApp API
BotPenguin AI Chatbot makerBotPenguin AI Chatbot maker
Enterprise Integrations
BotPenguin AI Chatbot makerBotPenguin AI Chatbot maker
ChatGPT
BotPenguin AI Chatbot makerBotPenguin AI Chatbot maker

What is Chatfuel?

BotPenguin AI Chatbot maker

Chatfuel is a chatbot platform that enables businesses to create AI-powered chatbots for Facebook Messenger and WhatsApp.

BotPenguin AI Chatbot maker

Key features include visual bot builder, broadcasting, integrations, analytics, and e-commerce support.

BotPenguin AI Chatbot maker

Alternatives to Chatfuel include MobileMonkey, BotPenguin, Wati, and Botsify, which offer similar chatbot building and automation capabilities across various messaging platforms.

BotPenguin AI Chatbot maker
BotPenguin AI Chatbot maker
BotPenguin AI Chatbot maker

Pros: User-friendly chatbot platform with a visual bot builder, broadcasting, integrations, analytics, and e-commerce support.

BotPenguin AI Chatbot maker

Cons: Limited to only website and Meta Trio, has some limitations in advanced customization, pricing considerations, and variable customer support response times.

BotPenguin AI Chatbot maker

Chatfuel's out of fuel; BotPenguin runs on organic enthusiasm.

BotPenguin AI Chatbot maker
BotPenguin AI Chatbot maker

What is Intercom?

BotPenguin AI Chatbot maker

Intercom is a customer messaging platform that facilitates B2C communication, offering features for live chat, customer engagement, and support across websites, apps, and social media.

BotPenguin AI Chatbot maker

Better alternatives to Intercom are Freshchat, Help Scout, Tidio, and BotPenguin, an omnichannel chatbot platform.

BotPenguin AI Chatbot maker

Intercom may have an extensive feature list, but it doesn’t justify the steep prices. Plus, the complex interface is tiresome.

BotPenguin AI Chatbot maker
BotPenguin AI Chatbot maker
BotPenguin AI Chatbot maker

Pros: Live chat, Customer segmentation, Email automation, In-app messages, Customizable chatbots.

BotPenguin AI Chatbot maker

Cons: Expensive pricing, Limited customization, Complicated workflows, Occasional slow responsiveness, Steeper learning curve, Fewer third-party integrations, Potential system glitches.

BotPenguin AI Chatbot maker

Stop being carried into dogma. Choose what’s best for you. Choose BotPenguin

BotPenguin AI Chatbot maker
BotPenguin AI Chatbot maker

Better than both Intercom and Chatfuel, BotPenguin

BotPenguin shines where Intercom and Chatfuel lack. More features, More Benefits, More everything but Price.

BotPenguin AI Chatbot maker'
BotPenguin AI Chatbot maker

Check out other comparisons

Take the best decision with BotPenguin

BotPenguin AI Chatbot maker

Intercom vs ManyChat

Wati's got WhatsApp, Intercom's all channel uber cool. BotPenguin gives everything, including ChatGPT integrations.

BotPenguin AI Chatbot maker

Intercom vs Tidio

Tidio can outsmart Intercom on chatbots, Intercom plays on scale and range. BotPenguin does both.

BotPenguin AI Chatbot maker

Intercom vs Wati

Wati's got WhatsApp, Intercom's all channel uber cool. BotPenguin gives everything, including ChatGPT integrations.

Frequently Asked Questions

What our Customers Say

Delivering value, earning trust. Hear good words about BotPenguin on these platforms.

BotPenguin AI Chatbot maker
BotPenguin AI Chatbot maker
BotPenguin AI Chatbot maker

G2

"Their ability to execute in a timely manner. If you want to start an AI Chatbot business then this is the place. - They have a great work environment, and know how important it is to be efficient."

- Gustav Louv

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5-Star Rating

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Capterra

"We are using BotPenguin for our Facebook bots, responding to Facebook messages automatically. Currently handling millions of messages on a monthly basis and really great product."

- Twana D.

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4.6-Star Rating

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Trustpilot

"Its Whatsapp Automation with API is really practical for sales & marketing objective. If it comes with analytics about campaign result it will be awesome."

- BD Michae

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5-Star Rating

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Good Firms

"Their timely communication is the reason for the great project management. Our descriptions are precisely translated into needs by BotPenguin, and they possess the necessary skill set to execute features in a timely manner."

- Yashi Amola

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5-Star Rating

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Crozdesk

"The team at BotPenguin contributed knowledge not just about using Generative AI but also about how these technologies may be customized to meet our needs in the asset and wealth management industry. It was amazing how well they could convert difficult technical ideas into workable, approachable solutions. Furthermore, the team at BotPenguin has shown a remarkable capacity for creative problem-solving, as demonstrated by their approach to challenging project specifications."

- Phil Johnson

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5-Star Rating

BotPenguin AI Chatbot maker

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