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Why BotPenguin
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- Integrations
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- Live Chat
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- Unified Inbox
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- Key Features
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- Analytics
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Product
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Solutions
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Pricing
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- Chatbot Pricing (except WA)
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- Whitelabel Chatbot Pricing
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- WhatsApp Chatbot Pricing
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Partners
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- Partners Home
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- Implementation Partners
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Are you sure about Intercom or ChatFuel? Checkout BotPenguin

Following the crowd with Intercom or ChatFuel? It's high time to break the cycle and check out BotPenguin. More wallet-friendly, simpler to navigate, and adaptable - quite frankly, superior!

ChatFuel demands less & gives less. The intercom is expensive for no reason. BotPenguin Delivers more than it asks for.

Intercom allows only 1, ChatFuel gives 5, BotPenguin gives unlimited.

ChatFuel is limited to Website & Meta Trio; Intercom is just a customer support platform.

Intercom takes the lead as there’s no voice support in ChatFuel.

Features	Botsify	Tawk.to
Free Lifetime Plan	No, only free trial available	Free forever
Pricing	$888 per Annum	$180 per annum
Number of chatbots per account	One Chatbot	5 Chatbots per FB Business Page
Multi platform Integration (Website, Whatsapp, FB Messenger, Telegram, Landing pages)	Available for all platforms	WhatsApp, Insatgram, Facebook, Website
No code Chatbot builder
Ease to manage Bot Installation, and functionality.
Easy to navigate UI with placeholders, help text and tutorials
Add team members and provide them role based access
Multi channel Live Chat support
Human handover and real time user simulation with typing delays	Both Available	Both Available
Voice support for Bot users
Multilingual Capabilities
Native integration with CRMs/Apps	Yes, can be integration with all available CRMs and Apps	Yes, can be integration with all available CRMs and Apps
Smart Intuitive responses based on keywords	Available for all social media channels like Facebook, WhatsApp and Telegram	Not available on Telegram
User segments based on Tag/Attributes for campaigns and broadcasts
Block specific IPs. URLs or Country Codes
Schedule drip campaigns for customer onboarding journeys	Available on all channels FB, WhatsApp and Telegram	Not available on Telegram
Schedule broadcasts message	Available on all channels FB, WhatsApp and Telegram	Not available on Telegram
WhatsApp Automation to manage catalogues, orders and automated responses
Data Analytics, bot-wise and based on leads/messages	Available and generate customized report	Available and generate customized report
Customizable reports	Can generate daily, weekly, monthly and annually	Can generate daily, weekly, monthly and annually
View and download customizable data of subscribers	Can view and download data	Can view and download data
Free bot Designing support
Omnichannel customer support via phone, email, chat, WhatsApp
View conversation history of users
Enterprise-grade Security, SSL encryption
Affiliate programs and White label reseller plans	Personalized on boarding of partners	Personalized on boarding of partners
Knowledge base with Help Center, FAQs, Tutorials
Personalized on boarding of customers
WhatsApp API
Enterprise Integrations
ChatGPT

Disclaimer: Based on our research and information available on the website.

What is Chatfuel?

Chatfuel is a chatbot platform that enables businesses to create AI-powered chatbots for Facebook Messenger and WhatsApp.

Key features include visual bot builder, broadcasting, integrations, analytics, and e-commerce support.

Alternatives to Chatfuel include MobileMonkey, BotPenguin, Wati, and Botsify, which offer similar chatbot building and automation capabilities across various messaging platforms.

Pros: User-friendly chatbot platform with a visual bot builder, broadcasting, integrations, analytics, and e-commerce support.

Cons: Limited to only website and Meta Trio, has some limitations in advanced customization, pricing considerations, and variable customer support response times.

Chatfuel's out of fuel; BotPenguin runs on organic enthusiasm.

Try BotPenguin

What is Intercom?

Intercom is a customer messaging platform that facilitates B2C communication, offering features for live chat, customer engagement, and support across websites, apps, and social media.

Better alternatives to Intercom are Freshchat, Help Scout, Tidio, and BotPenguin, an omnichannel chatbot platform.

Intercom may have an extensive feature list, but it doesn’t justify the steep prices. Plus, the complex interface is tiresome.

Pros: Live chat, Customer segmentation, Email automation, In-app messages, Customizable chatbots.

Cons: Expensive pricing, Limited customization, Complicated workflows, Occasional slow responsiveness, Steeper learning curve, Fewer third-party integrations, Potential system glitches.

Stop being carried into dogma. Choose what’s best for you. Choose BotPenguin

Try BotPenguin

Miss out on nothing, be where your customers are, and be there in time and style.

5 minute learning curve is all you have to go through. Forget about complexity, adapt user friendly BotPenguin.

Never face compatibility issues, we are where you need us.

Our chatbots are available for all popular platforms, so you never miss a lead.

Marketing has evolved, now it’s hyper-personalised. Slide into DMs with our chatbots by using broadcast, segmentation, drip campaigns for all supported messaging channels

The world is a wonderful place, speak the tongue of your customers and customize the chatbot to match your brand.

Both Chatfuel and Intercom are versatile platforms designed to support businesses of various types and sizes. From E-commerce to healthcare, education, and service industries, these platforms can help businesses automate their customer communication and enhance their marketing reach.

Yes, BotPenguin supports generating daily, weekly, monthly, and annual customized reports for your ease of tracking and analysis.

Both platforms offer a streamlined, user-friendly interface to construct chatbots. No coding skills are required as they provide a drag-and-drop interface and predefined templates to create chatbots.

The process of migration is dependent on the policies of the respective platforms. Most chatbot platforms offer a way to export your data, which can then be imported into your new platform, like BotPenguin, though details can vary. It is recommended to check with the respective customer support teams for precise guidance.

Both Chatfuel and Intercom have an intuitive onboarding process. Once you sign up, you'll find a range of resources including guides, tutorials, and prompt customer support to navigate and understand the platform's features.

Intercom does offer a 14-day trial for new users, which gives them an opportunity to test the platform before making a purchase decision. Chatfuel, on the other hand, doesn't offer a trial period but has a free plan with limited features to get started. As for the money-back guarantee, specific terms may need to be discussed directly with the platform's customer service or finance department.