BotPenguin Chatbot Enhances Customer Experience With Infobip CRM Integration
Customers have access to industry-leading customer communications via WhatsApp and SMS, which helps them to increase engagement, loyalty, and ultimately sales
Features
No code Chatbot builder
Free Lifetime Plan
Multi channel Live Chat support
Achieve Quality Sales Outcomes With Precise And Personalized Lead Data
Customized automated lead generation process for improved management and visibility of sales pipeline
About
Use cases
Platform
Key Features
- Infobip is a multi-channel communications platform that includes SMS, Email, Voice, Whatsapp Business, Messenger, and more to meet all of your engagement needs. Through a scalable, user-friendly full stack communication platform, it designs and intelligently orchestrates all engagement activities across your customer journeys.
- Using its flexible and programmable API stack, it integrates any communication channel or module into your business workflows.
BotPenguin And Infobip Integration To Boost Up Customer Experience
Quick Guide To Connect BotPenguin And Infobip
Easy steps to follow for BotPenguin and Infobip Integration. No code required
Authenticate
Login to your BotPenguin account & Select the bot that you want to integrate with the 3rd party app and authenticate
Configure
Add all the necessary API details and map the response of bot messages to the parameters of API and save the settings.
Test
Send the test lead and check on the CRM if you have received the lead. If yes, Create a genuine lead and check the integration.”
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