BotPenguin powers client interactions and lead management by Freshworks CRM Integration
Power your CRM with witty chatbots for a comprehensive sales solution under one interface. Boost client engagement and lead conversions with drip campaigns, broadcasts, live chat, smart chat flows, and automated data capture.
Features
No code Chatbot builder
Free Lifetime Plan
Multi channel Live Chat support
Connect BotPenguin with Freshworks to simplify and optimize your sales pipeline
Manage your sales pipeline, automate tasks and stay on top of your customer relationships by collaborating with your CRM and nifty chatbots. Make data-driven decisions with insights from client interactions.
About
Use cases
Platform
Key Features
- Freshworks CRM is significantly different: it's an all-in-one solution that combines marketing and sales functions, including chat and integrated support. With Freshsales, you can maintain the details of your customers, leads, and deals, create marketing email journeys, and so much more.
- As you work on growing your business, Freshworks will take care of everything behind the scenes.
Combine BotPenguin And FreshWorks To Optimise Sales Processes
A Guide To Integrating BotPenguin With FreshWorks CRM
BotPenguin and Freshworks CRM integration takes only a few clicks
Authenticate
Login to your BotPenguin account & Select the bot that you want to integrate with the 3rd party app and authenticate
Configure
Add all the necessary API details and map the response of bot messages to the parameters of API and save the settings.
Test
Send the test lead and check on the CRM if you have received the lead. If yes, Create a genuine lead and check the integration.”
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