Shopify Chatbot features


Drag and Drop Chatbot builder

With BotPenguin it is extremely user friendly and easy to create a slack bot. You can do it all in just three steps – design, build and publish.


Product catalog

Import your products directly into slack bot to offer them to your customers


Package tracking

Slack bot can help your customers to track packages by their order id through live chat window


Smart Branching

Conversation on slack bot can be routed based on different choices or responses made by the visitor


Highly interactive

Use customized chatbot templates, images and videos to create a chatbot for slack that can engage your customers


Multiple languages

BotPenguin is trained to use multiple languages to communicate with your customers. Choose the best that suits you and your customers


Robust User profile

Get geographic and demographic details along with social media to build a robust customer profile which can export for later use as well


Natural Language Processing

AI powered Chatbot for slack come with inbuilt learn and grow algorithms that learn with each conversation


Facebook Messenger Chatbot for your website

Deploy BotPenguin chatbot on your shopify website to get new subscribers for your business.


Custom Greetings message for users

BotPenguin is AI powered Chatbot trained to use visitor’s name to greet them


WhatsApp Integration

BotPenguin can pass on the conversation to customer support or sales team on their respective WhatsApp number


Human Handover

BotPenguin is smart to handover the conversation to human agents for live chat on your shopify website


Different bot on different pages or hide it completely

Build a user experience by deploying various bots for different use cases on your shopify website


Serve your customers 24*7

BotPenguin, a chatbot for shopify can cater to your customers 24*7 to generate leads, answer customer queries or book appointments

Benefits of Chatbot for Shopify

Highlight products and services

Put your best sellers right in front of your customers and sell them more by engaging your customers. Make suggestions related to the user’s queries to help boost conversions.

Convert visitors into sales

Build conversations to collect email addresses, phone numbers and enable users to sign up for more information using Shopify live chat app.

Track a Package

Give your customer support team a break as AI chatbot BotPenguin can help your customers to track their packages and solve order related queries by engaging them in a conversation.

Offer discount coupons

AI Chatbot for shopify can offer a discount coupon right at the time when the customer is looking for a discount to complete a purchase.

Reduce cart abandonment

Understand customer preferences to reduce cart abandonment by building a conversation through AI Chatbot for shopify.

Collect customer feedback

AI powered Chatbot for shopify can collect customer feedback for you to gauge various business parameters

Target & Convert leads into sales

Use chatbot for Shopify to trigger personalized conversions and engage users to convert them into sales.

Promote Personalized Content

Chatbot for shopify can learn user preferences to promote right content and increase engagement by answering questions in real-time and redirect users to the right page.

Provide customer support

Chatbot for shopify can answer customer queries and frequently asked questions 24 * 7, engaging users in a personalized way right at the time they need you most.

Automate purchase process

Build a conversation to sell the products/services, they sell more. Give your customers a new experience when they make a purchase.

Book Appointments

Let your customers book your calendar right from the Shopify live chat app window while chatting and get it in their calendar as an invitation


Get insights beyond usual customer engagement metrics. See data on conversation metrics such as most popular questions asked, answer selections, and more!.

Understand your Customers

Export user contact information, geographic and demographic data into excel files for future campaigns. Detailed understanding of customer profiles gives better insight for targeting.

Build Chatbot for shopify in 4 steps

Sign up for FREE on BotPenguin Chatbot platform

Create a free BotPenguin account & build your chatbot for shopify

Design a chatbot for shopify

Match the color theme, logo and greeting text to your business needs

Build a Chatbot

Use drag and drop, chatbot builder platform of BotPenguin to create a chatbot for your website

Install chatbot on your website

Copy a one line script or install wordpress/shopify plugin to get a chatbot on your website

Install Chatbot for shopify now

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